MERCEDES-BENZ SPRINTER 2019 MY19 with 7” screen

Display messages
Int
roduction Fu
nction of display messages
The display messages appear on the multifunc‐
tion displa y.
The display messages with graphic displa yscan
be displa yed in simplified form at in the operating
instructions and may deviate from the display on
th e multifunction displa y.The multifunction dis‐
play sho wshigh-priority display messages in red.
In addition, a warning tone sounds for specific
display messa ges.
Ac t in accordance wi th the display messages and
comply with the additional instructions in this
operating instructions.
In addition, symbols are shown for some display
messa ges:
0091 Fu
rther information
0061 Hiding display messages
Yo u can use the left-hand Touch Control toselect
between the symbols byswiping tothe left or
ri ght. Pressing 0091displa ysfur ther information on
the multifunction displa y.Pressing 0061hides
th e display message.
Yo u can hide lo w-priority display messages by
pressing the¤ button or with the left-hand
To uch Control. The displ aymessages are sa ved in
th e message memor y.
Re ctify the cause of a display message as quickly
as possible.
Yo u cannot hide high-priority displ aymessages.
The multifunction display will show these display
messages until their causes ha vebeen rectified.
Calling up sa ved displ aymessages
On-boa rdcompu ter:
4 Service 5
1 Message
If th ere are no display messages, No Messages
appears on the multifunction displa y. #
Brows eth ro ugh the display messages by
swiping upwards or down wards on left-hand
To uch Control. #
Exiting the message memor y:press the
0038 button. Saf
ety sy stems Display messages
Possible causes/consequences and 0050 0050Solutions
0075
Left Side Curtain Airbag
Malfunction Service
Required (exa mp le) *T
he window cur tain airbag in question is malfunctioning . &
WARNING Risk of inju ryor fata l injury due tomalfunctions
in the window airbag
If th e window airbag is malfunctioning, it might be triggered
unintentionally or might not be triggered at all in theeve nt of an
accident wi thhigh deceleration. #
Have the window airbag checked and repaired immediately
at a qualified specialist workshop. #
Visit a qualified specialist workshop immediately.
0075 Front Left Malfunction
Service Required (exa m‐
ple) *T
herestra int sy stem in question is malfunctioning . &
WARNING Risk of inju rydue tomalfunctions in there stra int
sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem com‐
ponents may be triggered unintentionally or may not deploy as
intended during an accident. This may af fect the Emer gency Ten‐
sioning Devices or airbags, forex ample. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. Display messages and
warning and indicator lamps 277

Display messages
Possible causes/consequences and 0050 0050Solutions
De tection of a restra int sy stem malfunction:
R The 0075 restra int sy stem warning lamp does not light up when
th e ignition is switched on.
R The 0075 restra int sy stem warning lamp lights up continuously
or repeatedly during a journe y. #
Visit a qualified specialist workshop immediately.
0075 SRS Malfunction Service
Required *T
herestra int sy stem is malfunctioning . &
WARNING Risk of inju rydue tomalfunctions in there stra int
sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem com‐
ponents may be triggered unintentionally or may not deploy as
intended during an accident. This may af fect the Emer gency Ten‐
sioning Devices or airbags, forex ample. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. De
tection of a restra int sy stem malfunction:
R The 0075 restra int sy stem warning lamp does not light up when
th e ignition is switched on.
R The 0075 restra int sy stem warning lamp lights up continuously
or repeatedly during a journe y. #
Visit a qualified specialist workshop immediately.
0024 Parking Brake Inopera-
tive *A
malfunction has occur red in the sy stem, the parking brake is inop‐
erative. &
WARNING Risk of an accident due toa brake sy stem mal‐
function
If th e brake sy stem is malfunctioning, braking characteristics
may be impaired. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Park theve hicle on a le vel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have the brake sy stem checked at a qualified specialist work‐
shop immediatel y.
0024 Incline Too Steep See
Operator's Manual *T
he on-board electrical sy stem voltage is low or a malfunction has
occur red in the sy stem; the holding forc e may not be suf ficient for
th e incline. 278
Displaymessa ges and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of accident if the electrical parking brake
has insuf ficient holding force
If th e electrical parking brake does not ha vesuf ficient holding
fo rc e on a steep incline, theve hicle may rollaw ay. #
Park theve hicle on a le vel sur face only and secu reit
against rolling away. #
Shift the automatic transmission toposition 005D. Obser
vethe no tes on parking theve hicle (/ page132).
0024
Parking Brake See Oper-
ator's Manual *T
he on-board voltage is low or a malfunction has occur red in the
sy stem; the closing forc e may not be suf ficient forth e incline. &
WARNING Risk of an accident due toa brake sy stem mal‐
function
If th e brake sy stem is malfunctioning, braking characteristics
may be impaired. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Park theve hicle on a le vel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have the brake sy stem checked at a qualified specialist work‐
shop immediatel y.
Check Brake Pads See
Operator's Manual *T
he brake pads ha vereached their wear limit. &
WARNING Risk of accident due torestricted braking po wer
When the brake pads ha vereached their wear limit, the braking
po we r may be restricted. #
Drive on carefully. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Visit a qualified specialist workshop.
004D
Check Brake Fluid Level *T
here is not enough brake fluid in the brake fluid reser voir. &
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the brak‐
ing characteristics may be impaired. #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Do not add brake fluid. Display messages and
warning and indicator lamps 279

Display messages
Possible causes/consequences and 0050 0050Solutions #
Stop in a safe location immediately. Do not continue driving. #
Consult a qualified specialist workshop. #
Do not add brake fluid.
Caution Brakes Overhea-
ted Drive Carefully *I
fth e all-wheel drive has been switched on, the brake sy stem can
ove rheat during extreme off-road use. #
Decele rate or stop and let the brake sy stem cool down.
Active Brake Assist Func-
tions Limited See Opera-
tor's Manual *A
ctive Brake Assi stis malfunctioning. #
Visit a qualified specialist workshop.
Active Brake Assist Func-
tions Currently Limited
See Operator's Manual *A
ctive Brake Assi stistemp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page139). #
Continue driving.
When the ambient conditions are within the sy stem limits, the
sy stem will be available again. #
Ifth e display message does not go out, stop in a safe location
and re-sta rt the engine.
Radar Sensors Dirty See
Operator's Manual *
The radar sensor sy stem is malfunctioning. Possible causes:
R dirt on the sensors
R heavy precipitation
R extended country drives wi thout other traf fic, e.g. in the desert
Driving sy stems and driving saf ety sy stems may be malfunctioning
or temp orarily una vailable.
When the causes ha vebeen eliminated, the driving sy stems and
driving saf ety sy stems will be available again.
If th e display message does not disappear, proceed as follo ws: #
Stop in accordance with the tra ffic conditions. #
Clean all sensors (/ page212). #
Re-sta rt the engine.
SOS NOT READY *T
he emergency call sy stem is not available.
Po ssible causes forth is include:
R The ignition is switched off
R The emer gency call sy stem is malfunctioning. #
Switch on the ignition.
If an emer gency call is una vailable, a message tothis ef fect will
appear on the multifunction display of the instrument clus ter. #
Visit a qualified specialist workshop.
% Yo
u can find more information on there gional availability of the
emer gency call sy stem at: http://www.mercedes-benz.com/
connect_ecall 280
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
007A
0025
00E5
Inoperative See Opera-
tor's Manual *
EBD, ABS and ESP ®
are malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
are mal‐
functioning
If EBD, ABS and ESP ®
are malfunctioning, the wheels can lock
when braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency brak‐
ing situation can increase. In addition, other driving saf ety sys‐
te ms are switched off. #
Drive on careful ly. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Visit a qualified specialist workshop immediately.
00E5 Inoperative See Opera-
tor's Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning.
The brake sy stem continues working with the normal ef fect. The
braking dis tance can increase in eme rgency braking situations. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
zation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. #
Continue driving carefully. #
Visit a qualified specialist workshop immediately.
00E5 Currently Unavailable
See Operator's Manual *
ESP ®
is temp orarily una vailable.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
zation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. #
Carefully drive some gentle cur ves at abo ve19 mp h (30 km/h)
on a suitable stre tch of road. Display messages and
warning and indicator lamps 281

Display messages
Possible causes/consequences and 0050 0050Solutions #
Ifth e display message does not go out, visit a qualified special‐
ist workshop immediately. Drive carefully when doing so.
0025
00E5
Currently Unavailable
See Operator's Manual *
ABS and ESP ®
are temp orarily una vailable.
Other driving sy stems and driving saf ety sy stems may also be tem‐
porarily una vailable. &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
If ABS and ESP ®
are malfunctioning, the wheels could lock when
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency brak‐
ing situation can increase. In addition, other driving saf ety sys‐
te ms are switched off. #
Drive on careful ly. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. #
Carefully drive some gentle cur ves at abo ve19 mp h (30 km/h)
on a suitable stre tch of road. #
Ifth e display message does not go out, visit a qualified special‐
ist workshop immediately. Drive carefully when doing so.
0025
00E5
Inoperative See Opera-
tor's Manual *
ABS and ESP ®
are malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning.
The brake sy stem continues working with the normal ef fect. The
braking dis tance can increase in eme rgency braking situations. &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
If ABS and ESP ®
are malfunctioning, the wheels could lock when
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency brak‐
ing situation can increase. In addition, other driving saf ety sys‐
te ms are switched off. #
Drive on careful ly. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. #
Continue driving carefully. #
Visit a qualified specialist workshop immediately. 282
Display messages and warning and indicator lamps

Driving sy
stems Display messages
Possible causes/consequences and 0050 0050Solutions
00CB
Maximum Speed Excee-
ded *Y
ou ha veexc eeded the maximum permitted speed (only specific
count ries). #
Drive more slowl y.
Cruise Control Inopera-
tive *C
ruise control is malfunctioning. #
Visit a qualified specialist workshop.
00B2
Off *C
ruise control has been deactivated.
If a warning tone also sounds, this means cruise control has deacti‐
va ted itself automatically (/ page141).
00B2 - - - mph *C
ruise control cannot be activated as not all activation conditions
ha ve been met. #
Obser vethe activation conditions of cruise cont rol
( / page 142).
Active Distance Assist
Inoperative *T
heActive Dis tance Assi stDISTRONIC is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. #
Visit a qualified specialist workshop.
Active Distance Assist
Currently Unavailable
See Operator's Manual *T
heActive Dis tance Assi stDISTRONIC is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page143). #
Continue driving.
When the ambient conditions are within the sy stem limits, the
sy stem will be available again.
00CE
00B0
á
Currently Unavailable
Camera Dirty *
The camera view is reduced. Possible causes:
R dirt on the windshield in the camera's field of vision
R heavy precipitation or fog
Driving sy stems and driving saf ety sy stems may be malfunctioning
or temp orarily una vailable.
When the causes ha vebeen eliminated, the driving sy stems and
driving saf ety sy stems will be available again.
If th e display message does not disappear: #
Stop in accordance with the tra ffic conditions. #
Clean the windshield. #
If necessar y,visit a qualified specialist workshop. Display messages and
warning and indicator lamps 283

Display messages
Possible causes/consequences and 0050 0050Solutions Currently Unavailable
Radar Sensors Dirty
*
The radar sensor sy stem is malfunctioning. Possible causes:
R dirt on the sensors
R heavy precipitation
R extended country drives wi thout other traf fic, e.g. in the desert
The following sy stems may be af fected:
R Active Dis tance Assi stDISTRONIC (/ page 143)
R Blind Spot Assist(/ page152)
R Active Brake Assi st (/ page 139)
Driving sy stems and driving saf ety sy stems may be malfunctioning
or temp orarily una vailable.
When the causes ha vebeen eliminated, the driving sy stems and
driving saf ety sy stems will be available again.
If th e display message does not disappear: #
Stop in a safe location. #
Clean all sensors (/ page212). #
Re-sta rt the engine. #
If necessar y,visit a qualified specialist workshop.
Active Distance Assist
Now Available *T
heActive Dis tance Assi stDISTRONIC is operational again and can
be acti vated (/ page144).
00D9 Off *T
he HOLD function has been deactivated because theve hicle is slip‐
ping or an activation condition has not been met. #
Re-acti vate the HOLD function later on or check the HOLD func‐
tion's activation conditions (/ page145).
Blind Spot Assist Inoper-
ative *B
lind Spot Assist is malfunctioning (/ page152). #
Visit a qualified specialist workshop.
Blind Spot Assist Trailer
Not Monitored *W
hen you es tablish an electrical connection with the trailer, Blind
Spot Assist will remain available but the area beside the trailer will
not be monitored. The function of Blind Spot Assist may be restric‐
te d as a result (/ page152). #
Press the left-hand Touch Control and ackn owledge the display
message.
Blind Spot Assist Cur-
rently Unavailable See
Operator's Manual *B
lind Spot Assist is temp orarily una vailable (/ page152).
The sy stem limits ha vebeen reached (/ page152). #
Continue driving.
When the causes ha vebeen eliminated, the sy stem will be avail‐
able again.
or #
Ifth e display message does not go out, stop in a safe location
and re-sta rt the engine. #
If necessar y,clean there ar bumper. If the bumper is very dirty,
th e sensors in the bumper may malfunction.
*T he camera view is reduced (/ page155). 284
Displaymessa ges and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
Active Lane Keeping
Assist Camera View
Restricted See Opera-
tor's Manual Po
ssible causes:
R dirt on the windshield in the camera's field of vision
R heavy precipitation or fog
Driving sy stems and driving saf ety sy stems may be malfunctioning
or temp orarily una vailable.
When the causes ha vebeen eliminated, the driving sy stems and
driving saf ety sy stems will be available again.
If th e display message does not disappear: #
Stop in a safe location. #
Clean the windshield.
Active Lane Keeping
Assist Inoperative *A
ctive Lane Keeping Assist is malfunctioning (/ page155). #
Visit a qualified specialist workshop.
Active Lane Keeping
Assist Currently Unavail-
able See Operator's Man-
ual *A
ctive Lane Keeping Assist is temp orarily una vailable (/ page155).
The ambie nt conditions are outside the sy stem limits (/ page155). #
Continue driving.
When the ambient conditions are within the sy stem limits, the
sy stem will be available again.
If th e display message does not disappear: #
Stop in a safe location. #
Clean the windshield.
00AD
ATTENTION ASSIST Inop-
erative *T
heATTENTION ASSIST is malfunctioning. #
Visit a qualified specialist workshop.
00AD
ATTENTION ASSIST:
Take a Break! *T
heATTENTION ASSIST has de tected fatigue or increasing inatten‐
tiveness on the driver's part (/ page151). #
Ifnecessa ry,ta ke a break. Engine
Displ
aymessages
Possible causes/consequences and 0050 0050Solutions
00D4
Fuel Level Low *T
he fuel supplies ha vereached there ser veleve l. #
Refuel.
009E
Replace Air Filter *
Ve hicles with a diesel engine: The engine airfilter is clogged and
must be replaced. #
Visit a qualified specialist workshop. Display messages and
warning and indicator lamps 285

Display messages
Possible causes/consequences and 0050 0050Solutions
00AC *T
hefan mo tor is defective. #
Without a high engine load, continue tothe nearest qualified
specialist workshop. Ensure that the coolant temp erature dis‐
play remains below 248 °F (120 °C).
003A Check Fuel Filter *T
hewaterth at has accumulated in thewate r sepa rato r has reached
th e maximum le vel. #
Drain thewate r sepa rator (/ page 209).
00B3 Engine Oil Level Cannot
Be Measured *T
he electrical connection tothe oil le vel sensor has been inter rup‐
te d or the oil le vel sensor is defective.
The engine oil le vel has fallen tothe minimum le vel. #
Visit a qualified specialist workshop.
00B2
Engine Oil Pressure Stop
Switch Off Engine *D
isplay message for cer tain engines only:
The engine oil pressure is too lo w.
* NO
TEEngine damage caused bydriving with insuf ficient
engine oil pressure #
Avoid driving with insuf ficient engine oil pressure. #
Stop in a safe location immediately. Do not continue driving. #
Consult a qualified specialist workshop.
00B2
Check Engine Oil Level
(Add 1 Liter) *D
isplay message for cer tain engines only:
The engine oil le vel has fallen tothe minimum le vel.
* NO
TEEngine damage caused bydriving with insuf ficient
engine oil #
Avoid long journe yswith insuf ficient engine oil. #
Che ckthe engine oil le vel at the next fuel stop.
To p up engine oil (/ page 205).
Obser vethe no tes on engine oil (/ page 267).
00B2
Engine Oil Reduce Oil
Level *D
isplay message for cer tain engines only:
The engine oil le vel is too high.
* NO
TEEngine damage caused bydriving with excess engine
oil #
Avoid long journe yswith excess engine oil. #
Visit a qualified specialist workshop immediately and ha vethe
engine oil suctioned off.
00B2 *D
isplay message for cer tain engines only:
The engine oil le vel is too lo w. 286
Display messages and warning and indicator lamps