MERCEDES-BENZ SPRINTER 2019 MY19 with no MMS Operator’s Manual

A
Spa rewheel (e xample) →
225 At
ag lanc e–E merg encies an dbreak downs 17

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damag eduetooperating conditions and
personal driving style The pollutant emission of
your vehicle is
directl yrelated tothev ehicle's operation.
Yo uc an mak eacontribution toenvironmen tal
pr otection byoperating your vehicle in an
environmentally responsible manner .Todo
th is, obser vethef ollowing recommendations
on ope rating conditions and your personal
drivin gstyle.
Operatin gconditions: #
Mak esuret hat thet irep ressures are
alw aysc orrect. #
Do no ttranspor tany unnecessa ry
we ight (e.g. aroof rack whic hisnol on‐
ge rrequired). #
Obser vethes ervice inter vals.
Ar egularly serviced vehicle will contri b‐
ut etoe nvironmen talp rotection. #
Alwaysh ave maintenance workcar ried
out at aqualified specialis tworks hop.
Pe rsonal driving style: #
Do no tdepress thea ccelera torp edal
when startin gthe engine. #
Do no twarmupt he engine while sta‐
tionar y. #
Driv ecarefully and maintai nasufficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shif tgear sing ood tim eand use each
ge ar onl yupto 00C3of its maximum
engine speed. #
Switc hoffthee ngine when in stationary
traf ficf or ap rolonged time. #
Driv einaf uel-efficient manne r.Pay
attention totheE CO displa yfor afuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended torege nerat eand recycle sub‐
st ances ins tead of immediatel ydisposin gof
th em.
The releva nt environmental guideline sand regula‐
tions ser vetoprotect thee nvironmen tand
should be follo we dc arefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damag ecaused bynotu sing recycled
re conditione dcomponents Daimle
rAGoffer sr ecycle dreconditioned
components and parts wit hthe same quality
as ne wparts .The same entitlemen tfromt he
Limited Warrant yisv alid as forn ew parts. #
Use recycled reconditione dcomponents
and pa rtsf romD aimler AG. *
NO
TEThe ef fectivenes softherestra int
sy stems can be impaired byinstalling
accessor yparts, per form ing repair sor
we lding operations Airbags, Emer
gency Tensioning Device sas
we ll as control unit sand sensor sfor the
re stra int sy stems can be ins talled in thef ol‐
lowing areas of thev ehicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do no tins tall an yaccessories suc has
audio sy stems in these areas. #
Do no tperform repair sorw elding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialis tworks hop. If
yo uu se parts ,tires, wheel sorsafet y-re leva nt
accesso ries whic hhaven otbeen appr ovedby
Mercedes-Benz, theo perating saf etyoft hevehi‐
cle ma ybejeopardized. Saf ety-re leva nt sy stems,
e.g. theb rake system, ma ymalfunction. Onl yuse
Mercedes-Benz Genuine Partsorp arts of equal
qu ality .Use onl ytires, wheels and accesso ry
parts that ar eappr oved fory our vehicle model.
Mercedes-Benzt ests original parts, con version
parts and accessor yparts that ha vebeen
appr ovedfor your vehicle model forr eliability,
saf etya nd suitabilit y.Despit eongoing ma rket
re sear ch,wea reunable toasses sother parts. 18
Generaln otes

We
therefor eaccep tnor esponsibility fort he use
of suc hparts in Mercedes-Benz vehicles, even if
th ey have been of ficially appr ovedori ndepend‐
ently appr oved byatesting center.
In some other countries, cer tain parts ar eonly
of ficially appr ovedfor ins tallation or modification
if th ey comply wi thlegal requirements. All
Mercedes-Benz Genuin eParts satisf ythese
re qu irements. Mak esuret hat all parts ar esuita‐
ble fory our vehicle.
Alw ayss pecify thev ehicle identification number
(VIN) and thee ngine number when ordering
Mercedes-Benz Genuine Parts( / pag e231). Information about attachments, add-on
equipment, installations and con versions
Fo rs afet yr easons, ha veadd-on equipmen tpro‐
duce dand assembled in accordanc ewitht he
va lid Mercedes-Benz add-on equipmen tguide‐
lines. These add-on equipmen tguidelines ensure
th at thec hassi sand add-on equipmen tfor mo ne
unit and that theg reates tpossible le velofo pera‐
tional and driving saf etyisa chieve d.
Bo th vehicle manufacturer saswell as body man‐
ufacturer smusta lway se nsur ethat thep roducts
manufactured bythem come int ocirculation only
in as afes tate and do no tpose an yrisk stop eo‐
ple. Otherwise, ther em aybe consequences
under civil, criminal or public la w.All manu factur‐
er sa re re sponsible fort he products that they
ha ve manufactured. The manufacturer of attach‐
ments, add-on equipment, inserts and con ver‐
sions mus tguarantee compliance wi thDirective
2001/95/EC on general product sa fety.
Mercedes-Benz recommends thef ollowing for
saf etyr easons:
R Do no tmakea ny ot herchanges tothev ehi‐
cle.
R Obtain appr oval from thed ealer named on
th ei nside title pag eintheeve nt of deviations
from thea ppr ove dadd-on equipment guide‐
lines.
Ac cep tance testsp erform ed bypublic test bodies
or of ficia lapp rova ls do no trule out saf etyr isks.
Obser vethei nformation about Mercedes-Benz
Genuine Parts( / pag e18).
% Fu
rther information can be obtained at a
qu alified specialis tworks hop. &
WARNING Risk of accident and injur yin
th ee vent of inco rrect con versions or
ch anges tothev ehicle
Con versions or changes tothev ehicle can
impair thef unction of sy stems or compo‐
nents.
As aresult, they ma ynol onger function as
intended and/or endanger theo perating
saf etyoft hevehicle. #
Alwaysh ave conversions or changes to
th ev ehicle made at aqualified work‐
shop. If
yo ua replannin gonmakingchanges to your
ve hicle, wehighl yrecommend that youc ontact
th ed ealer named on thei nside title page, who
will giv eyou all thei nformation youn eed. There
ma ybeac hargefor this service.
If add-on equipmen tmanufacturer sand dealers
mak emodifications that af fect thef ina linspec‐
tion of thee ngine, vehicle or equipment, they
mus taccep tsole responsibility fort he vehicle.
This also appliestom arking and documenting the
ve hicle parts af fected bythec hanges that they
make.
Yo ua re re sponsible forc ertifying and pr oviding
ev idenc ethat thef ollowing condition sareme t:
R thev ehicle complies wit hallre leva nt stand‐
ards and regulations that ar eaffected bythe
modification.
R them odified vehicle still meets thev ehicle
saf etys tandards and emission regulations.
R them odification does no timp air thes afet yof
th ev ehicle.
We aren otresponsible fort he final inspection,
product liability or warrant yclaim sresulting from
modification. This applies to:
R them odified components or sy stems.
R ther esultant violatio nofemission regulations
or vehicle saf etys tandards.
R all consequences resulting from them odi‐
fi ed ,less saf eorevenf aulty vehicle.
We accep tnoresponsibility as final manu facturer
or fort he resultant product liability.
Even seeming lyminor changes tothev ehicle,
suc hasa ttaching aradiator grill in winter ,are not
permitted. Do no tcove rthe radiator .Don otuse
an yt hermal mats, insect pr otection co vers etc. General no
tes19

Otherwise,
thev alues of thev ehicle's diagnostic
sy stem will be dis torted. Some of these values
ar ep rescribed bylawa nd mus tbecorrect at all
times.
The factor yequipst he vehicle wit hawooden or
plastic cargo compartmentf loor;this is an inte‐
gral par tofthevehicle stru cture. If youh avet he
carg ocompa rtment floor remo ved, thev ehicle
body ma ybedamaged. Load securing will then
be impaired and them aximum loading capacity
of thet ie-down points will no longer be guaran‐
te ed. Therefore, do no thave thec argo compart‐
ment floor remo ved.
Note sont he partition
Wi thout apartition ,vehicles that ar eappr ove das
commercial vehicles (N1 ,N2) do no tfulfill
ISO 27956, whi chdescribes thee quipment for
properly securing aload in deliver yvehicles. If
th ev ehicle is used totranspo rtgoods, retrofitting
th ep artition is stronglyrecommended ,asprop‐
erly secu ring thel oad in vehicles without aparti‐
tion will alw aysbeac omplexoperation. Operating Instructions
These Operating Instructions describe all models
and all standar dand special equipmen tavailable
fo ry our vehicle at thet ime these Operating
Instruction swent topress. Countr y-specific dif‐
fe re nces ar epossible .Notet hat your vehicle may
no tbee quipped wit hall functions described. This
is also thec ase fors ystems and functions rele‐
va nt tosaf ety. Therefore, thee quipment on your
ve hicle ma ydiffe rf romt hat in thed escriptions
and illustrations.
The original pur chase agreement documen tation
fo ry our vehicle contains alistofa llth es ystems
in your vehicle.
Should youh ave anyq uestions concerning equip‐
ment and operation, consult an authorized
Mercedes -Benz Center.
The Operator's Manual and Maintenanc eBooklet
ar ei mp ortant documents and shoul dbestore din
th ev ehicle.
Note onvehicles whic hareequipped bybody
manu factu rers
Alw ayso bser vetheb ody manufacturer's Operat‐
ing Instructions. Youc oul do therwise failto rec‐
ognize dangers. Servic
eand vehicl eoperation Wa
rranty The Limi
tedW arrant yf or your vehicle is in
accordance wit hthe warrant yterms and condi‐
tions in theS ervice and Warrant yInforma tion
booklet.
Yo ur authorize dMercedes-Ben zCenter will
re place and repair all factor y-ins talled parts in
acco rdanc ewitht he term soft hefollowing war‐
ra nty term sa nd conditions:
R NewV ehicle Limited Warranty
R Exhaus tSystemW arranty
R Emissio nSystems Warranty
R California, Connecticut ,Maine, Massachu‐
setts, Ne wYork, Pe nnsy lvania ,Rhod eIsland
and Verm ont Emission Control Sy stem War‐
ra nty
R StateW arrant yE nforcement La ws("Lemon
La ws ")
Re placement parts and accessories ar ecovered
by theM ercedes-Benz Partsa nd Accessories
Wa rranties.
Thes eareavailable at an yauthorize dMercedes-
Ben zCenter.
% Should
youl ose your Servic eand Warranty
In fo rm atio nbooklet, ha vean authorized
Mercedes-Ben zCenter ar rang ef or areplace‐
ment .The ne wService and Warrant yInfor‐
mation bookle twillbep ostedtoy ou. Ve
hicl eoperation outside theU SAor Canada When
youa retra veling abroad wit hyour vehicle,
obser vethef ollowing points:
R service points or replacement parts ma ynot
be available immediatel y.
R unleaded fuel forv ehicles wit hacatalytic
con verter ma ynotbe available. Leade dfuel
can cause damag etothe catalytic con verter.
R thef uel ma yhave aconsiderabl ylower
octane number .Unsuitable fuel can cause
engine damage.
Cer tain Mercedes-Benz models ar eavailable in
Europe thro ugh theE uropean Deliver yProgram.
Fo rm orei nformation, please consult an author‐
ized Mercedes-Benz Center ,orwrite to one of the
fo llowing addresses:
In theU SA: 20
General no tes

Daimle
rVANS US A,LLC
EuropeanD eliveryDepartment
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
EuropeanD eliveryDepartment
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9 Main
tenance information Yo
ur cus tomer service advisor willr ecordevery
service fory ou in theS ervice and Warrant yInfor‐
mation booklet. In
fo rm ation on Roadside Assistance Ro
adside Assis tance of fers tech nica lhelpint he
eve nt of abreak down. Your calls tothet oll-free
Ro adside Assis tance Hotline ar eanswe redbyo ur
agents 24hour sad ay,3 65 da ysay ear.
1-8 77-762-826 7(USA)
1-800-387-0 100( Canada)
Yo uc an find fur ther information in theR oadside
Assis tance brochu re(USA) or the" Roadside
Assis tance" section in theS ervice and Warranty
bookle t(Canada). Youw illfind bo thinthev ehicle
document wallet. Information on
changing address or owner In
thee vent of achang eofa ddress, please send
us the" Notification of Address Change" in the
Service and Warrant yInforma tionb ookle torsim‐
pl yc all theC ustomer Assis tance Center (USA) at
th eh otline number 1-8 77-762-826 7orCustomer
Service (Canada) at 1-800-387-0 100. So, if nec‐
essar y,we can reac hy ou in atimel yfashion.
If yo us ellyour Mercedes, please lea vethee ntire
literatur einthevehicle so that it is available to
th en exto wne r.If yo uh ave purchased aused
ve hicle, please send us the" Notification of Pur‐
ch ase of Used Car" in theS ervice and Warranty
In fo rm atio nbookle torcalltheC ustomer Assis‐
ta nce Center (USA) at theh otline number
1-8 77-762-826 7orCustomer Service (Canada) at
1-800-387-0 100. Po
ssible danger due tosubstances haza rdous
to health In compliance wit
hProposition 65 ("P rop65"), the
fo llowing de tach able label has been added to
eac hvehicle sold in California: Operating saf
ety &
WARNING Risk of accident du etomal‐
functions or sy stem failures
If yo udon othave thep rescribed service/
maintenanc eworkora nyrequ iredrepairs
car ried out, this could result in malfunctions
or sy stem failures. #
Alwaysh ave thep rescribed service/
maintenanc eworkasw ell anyrequired
re pair scarried out at aqualified special‐
is tw orks hop. &
WARNING Risk of accident and injur yas
ar esult of incor rect modi fications to
electronic componen tparts
Modification toelectronic components, their
softwar eorwiring could impair their function
and/or thef unction of other networ kedc om‐
ponen tparts. In particular ,systems releva nt
to saf etyc ould also be af fected.
As aresult, they ma ynol onger function as
intended and/or endanger theo perating
saf etyoft hevehicle. #
Nevertamper wit hthe wiring and elec‐
tronic component parts or their soft‐
wa re. #
Yous houl dhave allworkon electrical
and electronic component scarried out
at aq ualified specialis tworks hop. Obser
vethe" Vehicle electronics" section in the
"Technical data". Gene
raln otes 21

&
WARNING Risk offire due toflammable
materials on ho tparts of thee xhau stsys‐
tem
Flammable materia lsuc hasl eaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhau stsystem. #
When driving on unpa vedr oads or off-
ro ad, regular lych eckt he vehicle under‐
side. #
Remo vetrappe dplants or other flam‐
mable material. #
Ifth er eisd amage, consult aqualified
specialis tworks hop immediately. *
NO
TEDama getothev ehicle In
thef ollowing situations, in particular ,there
is ar isk of damag etothevehicle:
R The vehicle becomes grounded, e.g. on a
high curb or an unpa vedr oad
R The vehicle is driven toof asto veran
obs tacle, e.g. acurb ,speed bu mpor pot‐
hole
R Aheavy object strike st he underbody or
ch assis components
In situations suc hasthis,theb ody ,the
underbody ,chassi scomponents, wheels or
tires could be damaged without thed amage
being visible. Components damaged in this
wa yc an unexpectedl yfail or ,inthe case of an
accident, ma ynotabsorb thel oads that arise
as intended.
If th eu nderbody paneling is damaged, flam‐
mable materials suc hasleaves, grass or
twigs can collect between theu nderbody and
th eu nderbody paneling. These materials may
ignit eift heyc ome int ocontact wi thhotp arts
on thee xhau stsystem. #
Have thev ehicle checkeda nd repaired
immediatel yataqualified specialist
wo rkshop.
or #
If driving saf etyisi mpaired while con‐
tinuing your journe y,pull over and stop
th ev ehicle immediatel yinaccordance
wit hthe traf ficc onditions, and contact
aq ualified specialis tworks hop. Declarations of conformity
Information about
thed ecla ratio nofc onform‐
ity forw ireles svehicle components USA:
"Thew ireles sdevices of this vehicle comply
wit hP art15oft he FCC Rules. Operation is sub‐
jec ttot hefollowing tw oconditions: 1) These
device smaynotc ause harmful inter fere nce, and
2) These device smusta cce ptanyinter fere nce
re ceived, including inter fere nce that ma ycause
undesired operation .Changes or modi fications
no te xpressly appr ovedbyt he party responsible
fo rc ompliance could void theu ser's authority to
operat ethe equipment."
Canada: "The wireless devices of this vehicle
compl ywithI ndustr yCanada license-e xemp tRSS
st andard(s). Operatio nissubject tothef ollowing
tw oc onditions: (1) These device smaynotc ause
inter fere nce, and (2) These device smusta cce pt
an yinter fere nce, including inter fere nce that may
cause undesired operation of thed evice."
USA: "Wireless chargin gsystemf or mobile devi‐
ces (model: WMI2 Wireless Mobile Inter face): this
device complies wit hPart18oft he FCC Rules."
The name and address of ther esponsibl eparty
is:
peiker acustic GmbH
Max-Planc k-St r.28-32
61 38 1F riedrichsdorf
Germany Diagnostics connection
The diagnostic sconnection is onl yintended for
th ec onnection of diagnostic devices at aquali‐
fi ed specialis tworks hop. &
WARNING Risk of accident du etocon‐
necting device stothe diagnostics con‐
nection
If yo uc onnec tequipment toad iagnostics
connectio ninthevehicle, it ma yaffect the
operation of vehicle sy stems.
As aresult, theo perating saf etyoft hevehicle
could be af fected. #
Only connect equipment toad iagnos‐
tic sc onnectio ninthevehicle whic his
appr ovedfor your vehicle byMercedes-
Benz. 22
General no tes

&
WARNING Risk of accident du eto
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle. #
Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll. #
Alwaysi ns tallth ef loor mats securely
and as prescribed in order toensure
th at ther eisa lway ss ufficient room for
th ep edals. #
Do no tuse loose floor mats and do not
place floor mats on topofo ne ano ther. *
NO
TEBatter ydisch arging from using
device sconnec tedtot he diagnostics
connection Using devices at
thed iagnostics connection
drains theb atter y. #
Chec kthe charge leve loft he batter y. #
Ifth ec har geleve lisl ow,char getheb at‐
te ry,e .g. bydriving aconsiderable dis‐
ta nce. Connecting equipment
tothed iagnostics connec‐
tion can lead toemissions monitoring information
being reset, fore xamp le. This ma ylead tothe
ve hicle failing tomee tthe requ irements of the
next emissions inspection du ring them ain
inspection. Note
sonc hanges tothee ngine output
Output inc reases can:
R chang ethe emission values.
R lead tomalfunctions.
R result in consequential damage.
The operating saf etyoft he engine is no tguaran‐
te ed in all situations.
An ytampering wit hthe engine management in
order toinc rease thee ngine output will lead to
th el oss of theN ew Vehicle Limited Warrant yand
ot her warrant yentitlements.
If yo us ellthev ehicle, infor mthe buyer of any
alterations tothev ehicle's engine output. If you
do no tinfor mthe buyer ,this ma yconstitut ea
punishable of fense under nationa llegis lation. Qualifie
dspeciali stwo rkshop
Aq ualified specialis tworks hop has then ecessary
special skills, tools and qualification stocorrectly
car ryout an ynecessar yworkony ourvehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw aysh ave thef ollowing workon thev ehicle
car ried out at aqualified specialis tworks hop:
R safety-re leva nt wo rks
R service and maintenance work
R repair work
R modifications as well as ins tallation sand con‐
ve rsions
R workon electronic component parts
Mercedes-Benz recommends that youu se an
authorize dMercedes-Ben zCenter fort his pur‐
pose. Ve
hicl eregistration
Mercedes-Ben zmayask its service cen terto
car ryout tech nica linspections on cer tain vehi‐
cles. The quality or saf etyoft hevehicle is
impr ovedasar esult of thei nspection.
Mercedes-Benz can onl yinfor myou aboutv ehicle
ch ecks if it Mercedes-Benz has your registration
data.
In thef ollowing cases your vehicle ma ynotbe
re gis tere dtoy ouyet:
R Youd id no tpurch ase your vehicle at an
authorized specialis tdealer.
R Your vehicle has no tyet been inspected at an
au thorized Mercedes-Benz Center.
It is advisable toregis tery our vehicle wit han
authorized Mercedes-BenzC enter.
Infor mMercedes-Benzass oon as possible about
an yc hang eina ddress or vehicle ownership.
Yo uc an do this, fore xamp le, at an authorized
Mercedes-Ben zCenter. Cor
rect use of thev ehicle
If yo ur emo ve wa rning sticke rs,o ther sm ayfailto
re cognize thed angers. Lea ve warning sticke rs in
position.
Obser vethef ollowing information in particular
when operating thev ehicle:
R Safetyn otes in these Operating Instructions
R Tech nica ldataf or thev ehicle General no
tes23

R
Traf ficr ules and regulations
R Laws per tainin gtom otorvehicles and saf ety
st andards Multi Purpose
Vehicle &
WARNING Risk of accident du etoahigh
cen terofg ravity
As aresult of theh igh center of gr avity the
ve hicle can skid or rollo verint heeve nt of
ab rupt steering mo vements and/or inapp ro‐
priat espeed. #
Adaptthe speed and thed riving styleto
th ed riving characteristic softhevehicle
as well as thep reva iling road and
we ather conditions. Utilit
yvehicles ha veas ignificantl yhighe rrollo ver
ra te than other types of vehicles.
If th is vehicle is no toperated in asafem anner it
could result in an accident, rollo verasw ell asto
se vere or fata linjuries.
In ar ollo verc rash, an unbel tedp erson is signifi‐
cantly mor elikel ytod iethan ap erson wearing a
seat belt.
Yo ua nd all vehicle occupants should alw aysw ear
as eat belt. Information on problem
swithy our vehicle
If yo us houl dexpe rience aproblem wit hyour
ve hicle, particularly one that youb elie vemay
af fect its saf eoperation, weurge youtoc ontact
an au thorized Mercedes-Benz Center immediately
to have thep roblem diagnosed and rectified.
If th ep roblem is no tresolved to your satisfaction,
please con tact an au thorized Mercedes-Benz
Center again or writ etoone ofthef ollowing
addresses.
In theU SA:
Daimler VANS US A,LLC
Cus tomer Assis tance Center
One Mercedes-Benz Drive
Sand ySprings, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Cu stomer Relation sDepartment
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9 Re
porting saf etyd efects
US Ao nly:
The following text is published as required of
manufacturer sunder Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5p ursuant tothe
"National Traf fica nd Mo torV ehicle Saf etyA ct of
19 66".
If yo ub elie vethat your vehicle has adefect which
could cause acrash or could cause injur yor
death, yous houl dimmediatel yinfor mthe
Na tional Highw ayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotifying Daimle rVANS
US A,LLC.
If NHT SAreceives simila rcomplaints, it ma yopen
an in vestigation ,and if it finds that as afety
defect exists in agroup ofvehicles, it ma yorder a
re cal land remedy campaign. Ho wever,NHT SA
canno tbecome in volved in indi vidual problems
between you, your dealer ,orDaimler VANS US A,
LLC.
To contact NHT SA,you ma ycall theV ehicle
Saf etyH otline toll-f reeat1 -888-327-4236
(TT Y:1-800-424-9 153);gotoh ttp://
www.safercar.gov, or writ etoAdministra to r,
NHT SA,400 Se venthS treet, SW.,Wa shington,
DC 20590, US A.
Yo uc an find mor einformation on vehicle saf ety
unde r:http://www.safercar.gov Limited
Warranty
* NO
TEDama getothev ehicle arising from
violation of these operating instructions. Damag
etothevehicle can arise from viola‐
tion of these operating instructions.
Suc hdamag eisnotcoveredbye itherthe
Limited Warrant yort he ne woru sed-vehicle
wa rrant y. #
Obser vethei nstruction sinthese oper‐
ating instructions on proper operation
of your vehicle as well as rega rding pos‐
sible vehicle damage. QR codes
forr escue card
The QR code sticke rs area ffixed totheB -pillar on
th ed rive r's and front-passen gers ide .Int heeve nt
of an accident, emergency service scan us ethe
QR code toquickl ydetermine thec orresponding
re scue car dfor your vehicle. The cur rent rescue 24
Generaln otes

card contains, in compact
form ,the mos timp or‐
ta nt information abou tyour vehicle e.g. ther out‐
ing of electric cables.
Fu rther information can be found at http://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Electronic control unit
sareins talled in your vehi‐
cle. Some of these ar enecessar yfor thes afe
operation of your vehicle, while some assis tyou
when driving (driver assis tance sy stems). In addi‐
tion, your vehicle pr ovides com fort and enter tain‐
men tfunctions, whic harealso made possible by
electronic cont rolu nits.
The elect ronic control units contai ndatam emo‐
ri es whic hcan temp orarily or permanently store
te ch nica linformation abou tthe vehicle's operat‐
ing state, component loads, main tenance requ ire‐
ments and tech nica leventsorm alfunctions.
In general ,this information documents thes tate
of ac omponent part, amodule, asystemort he
sur rounding ssucha s:
R operatin gstatesofs ystemc omponents (e.g.
fl uid le vels, batter ystatus ,tirep ressure)
R status messages concernin gthe vehicle and
its individual components (e.g. number of
wheel revo lutions/speed, deceleration, lateral
acceleration ,displa yoft hefast ened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle dam‐
age
R system reaction sinspecial drivin gsituations
(e.g. airbag deployment, inter vention of sta‐
bilit ycontrol sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding thea ctual cont rolu nit
function ,this dat aassists them anufacturer in
de tecting and rectifying malfunctions and opti‐
mizing vehicle functions. The majority of this data
is temp orar yand is onl yprocessed in thev ehicle
itself. Onl yasmall portion of thed ataiss tore din
th ee vent or malfunction memo ry.
When your vehicle is serviced, tech nica ldata
from thev ehicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufacturers)
or thirdp arties (e.g. breakdown services). Serv‐ ices include
repair services, maintenanc epro‐
cesses, warrant yclaim sand quality assurance
measures, fore xamp le. The read out is per‐
fo rm ed via thel egally prescribed por tfor the
diagnostics connection in thev ehicle. The
re spectiv eservice networ klocations or thirdp ar‐
ties collect, proces sand use this data. They
document tech nica lstatuses of thev ehicle,
assis tinfinding malfunctions an dimp roving qual‐
ity and ar etransmitted tothem anufacturer ,if
necessar y.Fu rthermore, them anufacturer is sub‐
ject toproduct liability .For this, them anufacturer
re qu ires tech nica ldataf romv ehicles.
Malfunction memories in thev ehicle can be reset
by aservic eoutle tasp artofr epair or mainte‐
nanc ework.
Depending on thes elected equipment, youc an
impor tdatai ntov ehicle con venience and info‐
ta inment function syourself.
This includes, fore xamp le:
R multimedi adatas uchasm usic,films or pho‐
to sf or playbac kinanintegratedm ultimedia
sy stem
R address book dat afor use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R dataabout theu se of Interne tservices
This dat acan be sa vedl ocall yint hevehicle or it
is located on adevice whic hyou ha veconnected
to thev ehicle (e.g. smartphone, USB flash drive
or MP3 pla yer). If this dat aisstore dint hevehi‐
cle, youc an dele teit at an ytime. This dat ais
sent tothirdp arties onl yatyourrequ est, particu‐
lar lywhen youu se online services in accordance
wit hthe settings that youh ave selected.
Yo uc an stor eorc hangeconvenience settings/
individualization in thev ehicle at an ytime.
Depending on thee quipment, this includes, for
ex ample:
R seat and steering wheel position settings
R suspension and climat econt rols ettings
R Individualization suc hasinterior lighting
If yo ur vehicle is accordingly equipped,y ou can
connec tyour smartphone or ano ther mobile end
device tothev ehicle. Youc an control this by
means of thec ont role lements integrated in the
ve hicle. Images and audio from thes martphone
can be output via them ultimedia sy stem. Cer tain General no
tes25

informatio
nissimultaneousl ytransfer redtoy our
smartphone.
Dependin gonthe type of integration, this can
include:
R general vehicle data
R position data
This allo wsyoutou se selec teda pps on your
smartphone, suc hasnavigatio norm usic play‐
bac k.Ther eisnof urther interaction between the
smartphone and thev ehicle; in particular ,vehicle
dat aisn otdirectl yaccessible. Whic htype of fur‐
th er dat aprocessin goccur sisd etermined bythe
pr ov ider of thes pecific app used. Whic hsettings
yo uc an make, if an y,depends on thes pecific app
and theo perating sy stem of your smartphone. Onlin
eservices Wire
less networ kconnection
If yo ur vehicle has awireless networ kconnection,
dat acan be exchanged between your vehicle and
ot her sy stems. The wireless networ kconnection
is enabled via thev ehicle's transmission and
re ception uni torvia connected mobile end devi‐
ces (e.g .sma rtphones). Online function scan be
used via this wireless networ kconnection .These
include onlin eservice sand applications/apps,
whic hareprov ided bythem anufacturer or by
ot her pr oviders.
Manu factu rer's owns ervices
In thec ase of them anufacturer's online services,
th em anufacturer describes thef unctions in a
suitable place (e.g. operating instructions, manu‐
fa cturer's website) and pr ovides thea ssociated
information subject todat aprotection legislation.
Pe rsonal identification dat amaybe used topro‐
vide online services. The dat aexchang efor this
ta ke sp lace via asecur econnection, e.g. wit hthe
manufacturer's IT sy stems intended fort he pur‐
pose. The collecting, processing, and use of per‐
sonal identification dat abeyond thep rovision of
services occur sexclusively on theb asis of alegal
permit or af terd ue consent.
Generally ,you can activat eordeactivat ethe
services and functions (partl ysubject toafee). In
some cases, this also applies tothew hole data
connection of thev ehicle. Excluded from this are
special legall yprescribed function sand services.
Services of thirdp arties
If it is possible touse online services from other
pr ov iders, these services ar esubject tothed ata
pr otection and term sofu se ofther esponsible pr
ov ider .The manufacturer has no influenc eon
th ec ontentse xchanged whils tusing these serv‐
ices.
Please ask ther espectiv eservice pr ovider for
de tails on thet ype, extent and pu rpose of the
collectio nand use of persona ldataint he cont ext
of thirdp arty services. Event Data
Recorders US
Ao nly:
This vehicle is equipped wit hanevent da ta
re corder (EDR) .The mai npurpose of an ED Risto
re cord, in cer tainc rash or nea rcrash -likes itua‐
tions ,suc hasana ir bag deploymen torhittinga
ro ad obs tacle, da tathat will assis tinundersta nd‐
ing ho wavehicle's sy stems per form ed. The EDR
is designed torecor ddatar elated tovehicle
dynamics and saf etys ystems foras hortperiod
of time, typically 30 seconds or less.
The EDR in this vehicle is designed torecor dsuch
da ta as:
R Howv arious sy stems in your vehicle were
operating;
R Whe ther or no tthe driver and passenger
saf etyb eltsw ereb uckled/fas tened;
R Howf ar (if at all) thed rive rw as dep ressing
th ea ccelera tora nd/or brak epedal; and,
R Howf astthe vehicle wastrave ling.
This dat acan help pr ovide abette ru nder standing
of thec ircums tances in whi chcrashes and inju‐
ri es occur .NOTE:ED Rd ataa re re corded by your
ve hicle only if anon-trivial crash situation occurs;
no dat aare re corded bytheE DR under normal
driving conditions and no personal dat a(e.g.
name, gende r,ag ea nd crash location) ar erecor‐
ded. Ho wever,ot her parties suc haslawenforce‐
ment could combine theE DR dataw itht he type
of personally identifying dat aroutinel yacquired
during acrash in vestigation.
Ac cess tothev ehicle and/or theE DR is needed
to read data that is recorded byan EDR, and spe‐
cial equipmen tisrequired. In addition tothev ehi‐
cle manufacturer ,other parties that ha vethes pe‐
cial equipment, suc haslawenforcement, can
re ad thei nformation byaccessin gthe vehicle or
th eE DR.
EDRd atam aybe used in civil and criminal mat‐
te rs as atool in accident reconstruction, accident
claims and vehicle saf ety. Since theC rash Data
Re trie valC DR tool that is used toextract da ta
from theE DR is commercially available, Daimler 26
Generaln otes