MERCEDES-BENZ SPRINTER 2020 MY20 with no MMS Operator’s Manual

Ve
hicl etype 3500 with amax. permissible gross weight of 9,900 lbs (4.490 t) (For Canad aonly) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 900 lbs (6.759 t) 2)
,o nly
fo rm odel series 90 7.657 8)5000 lbs (2.268 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot fo rmodel series
90 7.657 8) Ve
hicl etype 3500 with amax. permissible gross weight of 9,990 lbs (4.53 1t)(Fo rU SA only) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 990 lbs (6.799 t) 2)
,o nly
fo rm odel series 90 7.657 8)5004 lbs (2.270 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nlyf or model series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot form odel series
90 7.657 8) Ve
hicl etype 3500 XD with amax. permissible gross weight of 11,03 0lbs (5.00 3t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.402 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) Ve
hicl etype 4500 with amax. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.400 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) 2)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 lbs. 3)
Onl yNAFT Atrail er cross member ,tow ing capa‐
cit y7 ,500 lbs. Te
ch nica ldata 259

4)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 or 7,500 lbs.
6) In trailer operation, no individual maximu mper‐
missible gross weight of those specified in the
ta ble ma ybeexceeded.
8) The vehicle lengt hfor vehicles wit hthe model
series 90 7.65 7( Ca rgoV an) is 29 0in(7,36 7m m).
9) It is no tpossible to towat railer on vehicles
whic hhaven otbeen equipped wi thatrailer cou‐
plin gass tandard. In this case, them aximum per‐
missible gross vehicle weight cor responds tothe
maximu mpermissible gross weight of thev ehicle
combination.
% If
th et railer coupling is retrofitted ,the identi‐
fi cation pla tess hould be adap teda ccording ly
wit hthe altered, maximum permissible
we ights. Please consult an authorized
Mercedes-Benz Center if youh ave anyf ur‐
th er questions. The body builder label is
found on thef ront-end
module abo vether adiator and con tains them axi‐
mum permissible curb weight fort he vehicles. Lashing points and car
rier sy stems Information abou
tthe cargo tie-down points *
NO
TERisk of accident if them aximum
loading capacity of thec argo tie-down
point is exceeded If
yo uc ombin evarious cargo tie-down points
to secur eaload, alw ayst aket he maximum
loading capacity of thew eakes tcargo tie-
down poin tint oa ccount.
During maximum full- stop braking, forc es may
act whic hcan multipl ythe weight of thel oad. #
Alwaysu se se veralc argo tie-down
point stod istribut eand spread thel oad.
Distribut ethe load on thec argo tie-
down points evenly. The nominal
tensil estrengt histhe maximum per‐
missible tensil eforce.
Fu rther information on thec argo tie-down points
and tie-down eyes can be obtained in the" Trans‐
po rting" section (/ page 179).
Ti e-d owne yes
No minal tensile stre ngt hoft he tie-down eyes Ti
e-d owne yesN ominaltensile
st re ngth
Pa ssenger Van3 50 daN
Cargo Van8 00 daN Loading
rails
No minal tensile stre ngth of thec argo tie-
down point sinthe cargo compartment Cargo tie-down
point
No
minal tensile
st re ngth
Loading rails on cargo
compartment floor 500 daN
Lo we rloading rail on
side wall 200 daN
Up per loading rail on
side wall 12
5d aN The
values specified appl yonlytol oads resting
on thec argo compartmen tfloor if youo bse rve
th ef ollowing:
R The load is secured totwoc argo tie-down
points on ther ail
R The dis tance tothen eares tload-securing
point on thes ame rail is appr oximately 1m Information about
roof racks &
WARNING Risk of inju ryif maximum roof
load is exceeded
If yo up laceal oad on ther oof as well as any
ex tern al and internal attachments ,the vehi‐
cle's center of gr avity will be raised and the
usual drivin gcharacteristics, as well as the
st eering and braking characteristics, will
ch ange. During cornering ,the vehicle will tilt
mor eseve rely an dmayreact mor esluggishly
to steering mo vements.
If yo ue xceed them aximum roof load, the
driving characteristics, as well as thes teering 260
Tech nica ldata

and brakin
gcharacteristics, will be greatly
impaired. #
Alwaysc ompl ywitht he maximum roof
load and adjus tyour driving style. &
WARNING Danger of accident du eto
une venl oading
If yo ul oad thev ehicle une venly, theh andling
ch aracteristic saswell asthes teering‑ and
braking characteristic scan be heavily
impaired. #
Load thev ehicle evenly. #
Secu rethel oad agains tsliding. The driving, braking and
steering characteristics
of thev ehicle will chang ewitht he type of load,
th ew eight and thec enter of gr avity of thel oad.
* NO
TERisk of accident if them aximum
permitted roof load is exceeded. If
th ew eight of ther oof luggage, including the
ro of rack ,e xceeds them aximum permitted
ro of load, ther eisar isk of an accident. #
Ensur ethat thew eight of ther oof lug‐
ga ge and roof rack toget her does not
exc eed them aximum permitted roof
load. #
The roof rack 's supporting feet mus tbe
ar ranged at aunifo rm distan ce from
ea ch other. #
Mercedes-Benzr ecommendsyoui nstall
as tabilizer bar on thev ehicle's front
axle. Fu
rther information about saf etym easures can
be found in the" Transport" section
(/ page179).
Max. roof load/pair sofsupporting roof rack
fe et Ve
hicles
with Maximum
ro
of load Minimum
number of
pair
sofs up‐
porting feet
Normal roof 66 1lbs
(300 kg) 6
High roof 33 1lbs
(150 kg) 3 This information applies if
thel oad is distributed
eve nly across thee ntir eroof area.
If th er oof rack is shor ter,re duce thel oad propor‐
tionatel y.The maximum load per pair of support‐
ing roof rack feet is110l bs (50 kg).
The loading guidelines and other information
about load distribution and load securing can be
fo und in the" Transport" sectio n(/pag e179). Te
ch nica ldata 261

Displa
ymessages Int
roduction Fu
nction of displa ymessages
The displa ymessages appear on them ultifunc‐
tion displa y.
The displa ymessages wit hgraphic displa yscan
be displa yedins implified form at in theO pera‐
to r's Manua land ma ydeviat ef romt he displa yon
th em ultifunction displa y.The multifunction dis‐
pla yshows high-priority displa ymessages in red.
In addition, awarning tone sounds fors pecific
displa ymessa ges.
Ac tina ccordance wi th thedispla ymessages and
compl ywitht he additional instructions in this
Operator's Manual.
In addition ,symbols ar eshown fors ome display
messa ges:
0091 Fu
rther information
0061 Hide displa
ymessages
Yo uc an use thel eft-hand Touc hC ontrol toselect
between thes ymbols byswiping tothel eftor
ri ght. Pressing 0091displa ysfur ther information
on them ultifunction displa y.Pressing 0061hides
th ed ispla ymessage.
Yo uc an hide lo w-priority displa ymessages by
pressing the¤ button or wit hthe left-hand
To uc hC ontrol. The displ aymessages ar esaved in
th em essag ememor y.
Re ctify thec ause of adispla ymessag easq uickly
as possible.
Yo uc anno thide high-priority displ aymessages.
The multifunction displa ywills ho wt hese display
messages until their causes ha vebeen rectified.
Calling up sa vedd ispl aymessages
On-boa rdcompu ter:
4 Service 5
1M essage
If th er ea reno displa ymessages, No Messages
appear sonthe multifunction displa y.#
Brows ethrough thed ispla ymessages by
swiping upwards or down wardsonl eft-hand
To uc hC ontrol. #
Exiting them essag ememor y:press the
0038 button. 262
Displa ymessages and warning and indicator lamps

Saf
etys ystems Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0075
Left Side Curtain Airbag
Malfunction Service
Required (exa mp le) *T
herespectiv ewindo wcurtain airbag is malfunctioning
(/ page35). &
WARNING Risk of inju ryor fata linjur ydue tomalfunctions
in thew indo wairbag
If th ew indo wairbag is malfunctioning, it might be triggered
unintentionall yormight no tbetriggered at all in thee vent of an
accident wi thhigh deceleration. #
Have thew indo wairbag checkeda nd repaired immediately
at aq ualified specialis tworks hop. #
Consult aqualified specialis tworks hop immediatel y.
0075 Front Left Malfunction
Service Required (exa m‐
ple) *T
herespectiv erestraint sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem com‐
ponents ma ybetriggered unintentionall yormaynotd eplo yas
intended during an accident .This ma yaffect theE mer gency Ten‐
sioning Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immedi‐
atel yataq ualified specialis tworks hop. Re
cognition of arestraint sy stem malfunction:
R The 0075 restra int sy stem warning lam pdoes no tlight up when
th ei gnition is switched on.
R The 0075 restra int sy stem warning lam plight supc ontinuously
or repeatedly during ajourne y. #
Consult aqualified specialis tworks hop immediatel y.
0075 SRS Malfunction Service
Required *T
herestra int sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem com‐
ponents ma ybetriggered unintentionally or ma ynotdeplo yas
intended during an accident .This ma yaffect theE mer gency Ten‐
sioning Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immedi‐
atel yataq ualified specialis tworks hop. Re
cognition of arestraint sy stem malfunction:
R The 0075 restra int sy stem warning lam pdoes no tlight up when
th ei gnition is switched on.
R The 0075 restra int sy stem warning lam plight supc ontinuously
or repeatedly during ajourne y. #
Consult aqualified specialis tworks hop immediatel y. Displ
aymessa gesa nd warning and indicator lamps 263

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0024
Parking Brake Inopera-
tive *A
malfunction has occur redint he sy stem; thep arking brak eisinop‐
erative. &
WARNING Risk of an accident du etoabrake system mal‐
function
If th eb rake system is malfunctioning, braking characteristics
ma ybei mpaired. #
Driv eonc arefull y. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Park thev ehicle on alevel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have theb rake system checkedataq ualified specialis twork‐
shop immediatel y.
0024 Incline Too Steep See
Operator's Manual *T
he on-boar delectrical sy stem voltag eisl oworam alfunction has
occur redint he sy stem; theh olding forc em aynotbes ufficient for
th ei ncline. &
WARNING Risk of accident if thee lectrical parking brake
has insuf ficient holding force
If th ee lectrical parking brak edoes no thave sufficient holding
fo rc eonas teep incline, thev ehicle ma yroll away. #
Park thev ehicle on alevel sur face only and secu reit
agains trolling away. #
Shif tthe automatic transmission toposition 005D. Obser
vethen otes on parking thev ehicle (/ page140).
0024 Parking Brake See Oper-
ator's Manual *T
he on-boar delectrical sy stem voltag eisl oworam alfunction has
occur redint he sy stem; thec losing forc em aynotbes ufficient for
th ei ncline. &
WARNING Risk of an accident du etoabrake system mal‐
function
If th eb rake system is malfunctioning, braking characteristics
ma ybei mpaired. #
Driv eonc arefull y. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Park thev ehicle on alevel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have theb rake system checkedataq ualified specialis twork‐
shop immediatel y. 264
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Check Brake Pads See
Operator's Manual *T
he brakepads ha vereached their wear limit. &
WARNING Risk of accident du etorestricted braking po wer
When theb rake pads ha vereached their wear limit ,the braking
po we rm aybe restricted. #
Driv eonc arefully. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Visit aq ualified specialis tworks hop.
004D
Check Brake Fluid Level *T
her eisn otenough brak efluid in theb rake fluid reser voir. &
WARNING Risk of an accident du etolowbrak efluid le vel
If th eb rake fluid le velist oo lo w,theb raking ef fect and theb rak‐
ing characteristic smaybe impaired. #
Pull overand stop thev ehicle safely as soon as possible,
paying attention toroad and traf ficc onditions. Do no tcon‐
tinue driving under an ycircums tances. #
Consult aqualified specialis tworks hop. #
Do no tadd brak efluid. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. Do no tcontinu edriving. #
Consul taqualified specialis tworks hop. #
Do no tadd brak efluid.
Activ eBrake Assist Func-
tions Limite dSee Opera-
tor's Manual *A
ctiveBrake Assi stis malfunctioning. #
Visit aq ualified specialis tworks hop.
Active Brake Assist Func-
tions Currently Limited
See Operator's Manual *A
ctiv eBrake Assi stistemp orarily una vailable.
The ambien tcondition sareoutsid ethe sy stem limits (/ page148). #
Driv eon.
When thea mbient conditions ar ewithin thes ysteml imits, the
sy stem will be available again. #
Ifth ed ispla ymessag edoes no tdisappear ,stopina ccordance
wit hthe traf ficc onditions and restar tt he engine.
Radar Sensors Dirty See
Operator's Manual *
The radar sensor sy stem is malfunctioning. Possible causes:
R Dirtont he sensors
R Heavy precipitation
R Extended countr ydriving wi thout other traf fic, e.g. in thed esert
Driving sy stems and driving saf etys yst ems ma ybemalfunctioning
or temp oraril yunavailable.
When thec auses ha vebeen eliminated, thed riving sy stems and
driving saf etys yst ems will be available again.
If th ed ispla ymessag edoes no tdisappear ,proceed as follo ws: Displ
aymessa gesa nd warning and indicator lamps 265

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Stop in accordance wit hthe tra ffic conditions. #
Clean all sensor s(/pag e195). #
Restar tt he engine.
SOS NOT READY *T
he emergency call sy stem is no tavailable.
Po ssible causes fort his include:
R The ignition is switched off.
R The emer gency cal lsyst em is malfunctioning. #
Switc hont he ignition.
If an emergency call is una vailable, amessag etothis ef fect will
appea ronthe multifunction displa yofthe instrument clus ter. #
Visit aq ualified specialis tworks hop.
% Yo
uc an find mor einformation on ther egional availabilit yofthe
emergency call sy stem at :http://www.mercedes-benz.com/
connect_ecall
007A
0025
00E5 Inoperative See Opera-
tor's Manual *
EBD,A BS and ESP ®
arem alfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
arem al‐
functioning
If EBD, ABS and ESP ®
arem alfunctioning ,the wheels can lock
when braking and ESP ®
canno tcarry out vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Driv eonc arefully. #
Consult aqualified specialis tworks hop immediatel y.
00E5 Inoperative See Opera-
tor's Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf etys yst ems ma yalso be mal‐
functioning.
The brak esystem continues working wit hthe normal ef fect. The
braking dis tance ma yincrease in eme rgency braking situations. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabili‐
zation .Inaddition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. 266
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Driv eonc arefull y. #
Consult aqualified specialis tworks hop immediatel y.
00E5 Currently Unavailable
See Operator's Manual *
ESP ®
is temp orarily una vailable.
Other driving sy stems and driving saf etys yst ems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabili‐
zation .Inaddition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. #
Carefully driv esome gentle cur vesatas peed greater than
19 mp h(30 km/h) on asuitable stre tchofr oad. #
Ifth ed ispla ymessag edoes no tdisappear ,visit aqualified spe‐
cialis tworks hop immediately .Drive carefully when doing so.
0025
00E5
Currently Unavailable
See Operator's Manual *
ABS and ESP ®
aret emporarily una vailable.
Other driving sy stems and driving saf etys ystems ma yalso be tem‐
porarily una vailable. &
WARNING Risk of skidding if ABS and ESP ®
arem alfunc‐
tioning
If ABS and ESP ®
arem alfunctioning ,the wheels could loc kwhen
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have ABS and ESP ®
ch eckedi mmediately at aqualified
specialis tworks hop. #
Carefully driv esome gentle cur vesatas peed greater than
19 mp h(30 km/h) on asuitable stre tchofr oad. #
Ifth ed ispla ymessag edoes no tdisappear ,visit aqualified spe‐
cialis tworks hop immediately .Drive carefully when doing so.
0025
00E5
Inoperative See Opera-
tor's Manual *
ABS and ESP ®
arem alfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning.
The brak esystemc ontinues working wit hthe normal ef fect. The
braking dis tance ma yincrease in eme rgency braking situations. Displa
ymessages and warning and indicator lamps 267

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of skidding if ABS and ESP ®
arem alfunc‐
tioning
If ABS and ESP ®
are malfunctioning ,the wheels could loc kwhen
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have ABS and ESP ®
ch eckedi mmediately at aqualified
specialis tworks hop. #
Driv eonc arefully. #
Consult aqualified specialis tworks hop immediatel y. Drivin
gsystems Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
ð
Maximum Speed Excee-
ded *Y
ou ha veexc eeded them aximum permitted speed (specific coun‐
tries only). #
Driv emores lowl y.
Cruise Control Inopera-
tive *C
ruise control is malfunctioning. #
Visit aq ualified specialis tworks hop.
00B2
Off *C
ruise control has been deactivated.
If aw arning tone also sounds, this means cruise control has deacti‐
va tedi tself automatically (/ page151).
00B2 --- mph *C
ruise control canno tbeactivated as no tall activation conditions
ha ve been met. #
Obser vethea ctivation conditions of cruise cont rol
( / pag e151).
Active Dist ance Assist
Inoperative *A
ctiv eDista nce Assi stDISTRONI Cismalfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning. #
Visit aq ualified specialis tworks hop.
Active Distance Assist
Currently Unavailable
See Operator's Manual *A
ctiv eDista nce Assi stDISTRONI Cistemporaril yunavailable.
The ambien tcondition sareoutsid ethe sy stem limits (/ page152). #
Driv eon.
Whe nthe ambient conditions ar ewithin thes ysteml imits, the
sy stem will be available again. 268
Displa ymessages and warning and indicator lamps