phone OLDSMOBILE SILHOUETTE 2003 User Guide

Rear Seat Audio (RSA)
(With Entertainment System)
This feature allows rear seat passengers to listen to
and control any of the music sources: radio, cassette
tapes and
CDs. However, the rear seat passengers
can only control the music sources that the front seat
passengers are not listening to. For example, rear
seat passengers may listen to a cassette tape or
CD
through headphones while the driver listens to the radio
through the front speakers. The rear seat passengers
have control of the volume for each set of headphones.
Be aware that the front seat audio controls always
have priority over the
RSA controls. If the front seat
passengers switch the source for the main radio
to a remote source, the
RSA will play the same remote
source. The rear speakers will be muted when the
RSA power is turned on. You may operate the RSA
functions even when the main radio is off.
The following functions are controlled by the RSA
system buttons:
RSA PWR (Power): Press this button to turn RSA on
or
off. The headphone symbol will appear on the display
above the video screen when the system is on.
AM FM: Press this button to switch between AM, FM1
and FM2 when the headphones are on channel B.
The selected radio station frequency will appear on the
display above the video screen.
If the front passengers
are already listening to the radio, the
RSA controller
will not switch between the bands and cannot change
the frequency.
4 (Tune) b : While listening to the radio, press the
right or the left arrow to tune to the next or the previous
station and stay there. These arrows are inactive
if
the front radio is in use.
3-1 00

While listening to a cassette tape, press the right arrow to
hear the next selection on the tape. Press the left arrow to
go back to the previous selection. These arrows are
inactive
if the tape mode on the front radio is in use.
While listening to a CD, press the right arrow to hear the
next track on the CD. Press the left arrow to go back to
the start of the current track (if more than eight seconds
have played). These arrows are inactive
if the CD mode
on the front radio is in use.
P.SET SCAN (Preset
Scan): The front passengers
must be listening to something different for each of
these functions to work:
Press and hold this button to scan through the
preset radio stations set on the pushbuttons on the
main radio. The radio will go to a preset station
stored on your pushbuttons, play for a few seconds,
then go on to the next preset station. This feature
will only scan the presets that are in the selected
band. The selected radio station frequency will
appear on the display above the video screen.
Przss this !x::sn zgzi;; tz step scznzizcj pi-esek
If your vehicle is equipped with the AM-FM Radio
with Cassette Tape and Compact Disc Player
with Radio Data System (RDS) and Automatic Tone
Control, press this button to go to the other side
of the tape when a cassette tape is playing.
0 If your vehicle has the AM-FM Radio with Six-Disc
Compact Disc Player with Equalization and Radio
Data System (RDS), press this button to switch
to playing a different CD when multiple CDs
are loaded into the CD player.
CD TAPE: Press this button to switch between playing
a cassette tape, a compact disc, a DVD or an auxiliary
device when the headphones are on channel
B. If one
of the devices is not loaded, the system will skip
over the device when this button is pressed.
Theft-Deterrent Feature
THEFTLOCK@ is designed to discourage theft of your
radio. The feature works automatically by learning
a portion of the Vehicle Identification Number
(VIN).
If the radio is moved to a different vehicle, it will
not operate and LOCKED will be displayed.
When the radio and vehicle are turned
off, your radio
may have a blinking red light that indicates that
THEFTLQCK IC 2rme.l.
With THEFPLOCK activated, your radio will not operate
if stolen.
3-1 01

DVD Distortion
You may experience video distortion when operating
cellular phones, scanners, CB radios, Global Position
Systems (GPS)*, two-way radios, mobile fax, or
wal kie talkies.
It may be necessary to turn
off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the Onstar@ System.
Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise
if you ever get it.
FM
FM stereo will give you the best sound, but FM signals
will reach only about
10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with
FM signals,
causing the sound to come and go.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes or a damaged
mechanism. Cassette tapes should be stored
in their
cases away from contaminants, direct sunlight and
extreme heat. If they aren’t, they may not operate
properly or may cause failure
of the tape player.
Your tape player should be cleaned regularly after
every
50 hours of use. Your radio may display CLEAN
to indicate that you have used your tape player for
50 hours without resetting the tape clean timer.
If this message appears on the display, your cassette
tape player needs to be cleaned. It will still play
tapes, but you should clean it as soon as possible
to prevent damage to your tapes and player. If you
notice a reduction in sound quality, try a known good
cassette to see
if the tape or the tape player is at fault.
If this other cassette has no improvement in sound
quality, clean the tape player.
For best results, use a scrubbing action, non-abrasive
cieaning casseiie wirn pads wnicn scrub tne tape
head as the hubs of the cleaner cassette turn.
The recommended cleaning cassette is available
through your dealership.
3-1 03

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See
Safety Belts: They Are for
Everyone on page 1-22.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.” Rear-end
collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It’s the best defensive driving maneuver,
in both city and rural driving. You never know when
the vehicle in front of you is going
to brake or turn
suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task
- such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor
- makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.
Ask a passenger
to help do things like this, or pull off the
road
in a safe place to do them yourself. These simple
defensive driving techniques could save your life.
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might
do. Be ready for their mistakes.
4-2

Hydroplaning .-- Thr -W
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen
if the road is wet enough and
you’re going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can
if your
tires do not have much tread or
if the pressure in one or
more is low. It can happen
if a lot of water is standing
on the road.
If you can see reflections from trees,
telephone poles or other vehicles, and raindrops
“dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds.
There just isn’t a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Nofice: If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage your engine. Never drive through water that
is
slightly lower than the underbody of your vehicle.
If you can’t avoid deep puddles or standing
water, drive through them very slowly.
~ Flowing or rushing water creates strong forces.
~ If you try to drive through flowing water, as you
might at
a low water crossing, your vehicle
can be carried away.
As little as six inches of
flowing water can carry away a smaller
vehicle. If this happens, you and other vehicle
occupants could drown. Don’t ignore police
warning signs, and otherwise be very cautious
about trying to drive through flowing water.
9
e
Some Other Rainy Weather Tips
Turn on your low-beam headlamps - not just your
parking lamps -to help make you more visible
to others.
Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
Have good tires with proper tread depth.
See
Tires on page 5-60.
9
4-20

Section 7 Customer Assistance Information
Customer Assistance Information ...................... 7.2
Customer Satisfaction Procedure
...................... 7.2
Customer Assistance for Text
Telephone
(lTY) Users ............................... -7-3
Customer Assistance Offices
............................ 7.4
GM Mobility Program for Persons with
Disabilities
.................................................. 7.5
Roadside Assistance Program
.......................... 7.5 Courtesy Transportation
................................... 7.7
Reporting Safety Defects to the United States
Government
............................................... 7.9
Reporting Safety Defects to the Canadian
Government
............................................... 7.9
Reporting Safety Defects to
General Motors
....................................... 7.9
Service Publications Ordering Information
......... 7.10
7- 1

STEP THREE: Both General Motors and your dealer
are committed
to making sure you are completely
satisfied with your new vehicle. However,
if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
GM/BBB Auto Line Program
to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
The BBB Auto Line Program
is an out of court program
administered by the Council
of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to
you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1 804
Telephone: 1-800-
955-51 00
This program is available in all 50 states and the
District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or discontinue its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its Customer
Assistance Center Any TTY Iser can commlmicate
with Oldsmobile by dialing: 1 -800-833-OLDS (6537).
(TTY users in Canada can dial 1-800-263-3830.)
7-3

Customer Assistance Off ices
Oldsmobile encourages customers to call the toll-free
number for assistance.
If a U.S. customer wishes
to write
to Oldsmobile, the letter should be addressed
to Oldsmobile’s Customer Assistance Center.
United States
Oldsmobile Customer Assistance Center
P.O. Box 33171
Detroit, MI 48232-51 71
1-800-442-6537
1-800-833-6537 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1 -800-442-OLDS (6537)
Fax Number: 31 3-381 -0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From
U.S. Virgin Islands:
Fax Number: 31 3-381 -0022
1-800-496-9994
Canada
General
Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario LIH 8P7
1-800-263-3777 (English)
1 -800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs)
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and
U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma
# 2740
Col. Lomas de Bezares
C.P. 11910 Mexico, D.F.
Long Distance:
01 1-52-53 29 0 800
01 -800-508-0000
7-4

GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you may require for your
vehicle (hand controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
ine Givi iviobiiiiy Assisiance Center ai i -KG-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call
1 -800-GM-DRIVE (463-7483) for details.
--All TT-Y WS-CA 1 -8QO-S330--
Roadside Assistance Program
Security While You Travel
1 -800-442-OLDS (6537)
As the proud owner of a new Oldsmobile vehicle,
you
are automatically enrolled in the Oldsmobile Roadside
Assistance program. This value-added service is
intended to provide you with peace
of mind as you drive
in the city or travel the open road.
Oldsmobile’s Roadside Assistance toll-free number is
staffed by courteous and capable Roadside Assistance Representatives who are available 24 hours a day,
365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel delivery
Lock-out service (identification required)
. TQ\,?! ?Q fhe nezmnt rkaka!e-Ship for \,?Clmlt)/ spyjcp
or in the event of a vehicle-disabling accident
Flat tire change
Jump starts
~~ ~~~~~ ~~~~ ~~~ ~ ~~~~ ~~~ ~
7-5

Minor repairs to disabled vehicles
Assistance when vehicle is mired in sand,
Trip routing
Trip interruption expense benefits mud
or snow
Dealership locator service
Oldsmobile Roadside Assistance specifically excludes
coverage for mounting, dismounting or changing of snow
tires, chains or other traction devices.
In some cases, where service is impractical, the driver
may be authorized to obtain other service for which
reimbursement is provided.
In many instances, mechanical failures are covered
under Oldsmobile’s comprehensive warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur. For prompt and
efficient assistance when calling,
please provide the following to the Roadside Assistance
Representative:
Location of vehicle
Telephone number of your location
Vehicle model, year and color
Mileage of vehicle
Vehicle Identification Number (VIN)
Vehicle license plate number
Oldsmobile reserves the right
to limit services or
reimbursement to an owner or driver when, in
Oldsmobile’s judgement, the claims become excessive
in frequency or type of occurrence.
While we hope you never have the occasion to use
our service, it is added security while traveling for
you and your family. Remember, we’re only a
phone call away. Oldsmobile Roadside Assistance:
1 -800-442-OLDS (6537), text telephone (TTY) users,
call 1-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
7-6