Ram 1500 2019 Owner's Guide

In case the ignition switch does not change with the push
of a button, the key fob may have a low or dead battery. In
this situation, a back up method can be used to operate the
ignition switch. Put the nose side (side opposite of the
emergency key) of the key fob against the ENGINE
START/STOP button and push to operate the ignition
switch.
NOTE:The key fob may not be able to be detected by the
vehicle keyless-go system if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal and prevent the
keyless-go system from starting the vehicle. NOTE:
Refer to Starting The Engine, inStarting And
Operating for further information.
REMOTE START — IF EQUIPPED
How To Use Remote Start
All of the following conditions must be met before the
engine will remote start:
•Gear selector in PARK
• Doors closed
• Hood closed
• HAZARD switch off
• BRAKE switch inactive (brake pedal not pushed)
• Battery at an acceptable charge level
• PANIC button not pushed
• Fuel meets minimum requirement
• System not disabled from previous remote start event
• Vehicle security alarm not active
Back Up Starting Method
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GETTING TO KNOW YOUR VEHICLE 29

WARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
Remote Start Abort Message
The following messages will display in the instrument
cluster display if the vehicle fails to remote start or exits
remote start prematurely:
• Remote Start Cancelled — Door Open
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — System Fault
• Remote Start Disabled — Start Vehicle to Reset
The instrument cluster display message stays active until
the ignition is turned to the ON/RUN position.
To Enter Remote Start Mode
Push and release the Remote Start button on the key fob
twice within five seconds. The parking lights will flash,
vehicle doors will lock, and the horn will chirp twice (if
programmed). Once the vehicle has started, the engine will
run for 15 minutes.
NOTE:
• If your power door locks were unlocked, Remote Start
will automatically lock the doors.
• If an engine fault is present or fuel level is low, the
vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window and power sunroof opera-
tion (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times (two
15-minute cycles) with the key fob. However, the igni-
tion must be placed in the ON/RUN position before you
can repeat the start sequence for a third cycle.
30 GETTING TO KNOW YOUR VEHICLE

To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the remote start button one time or allow
the engine to run for the entire 15-minute cycle.
NOTE:To avoid unintentional shutdowns, the system will
disable with a one time push of the remote start button for
two seconds after receiving a valid remote start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of the 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors and
disarm the vehicle security alarm system (if equipped).
Then, prior to the end of the 15-minute cycle, cycle the
ignition to the ON/RUN position.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on
in cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
activated. These features will stay on through the duration
of Remote Start or until the ignition switch is placed in the
ON/RUN mode. NOTE:
The Remote Start Comfort System can be activated
and deactivated through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion on Remote Start Comfort System operation.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
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GETTING TO KNOW YOUR VEHICLE 31

SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition
and a RF receiver to prevent unauthorized vehicle opera-
tion. Therefore, only key fobs that are programmed to the
vehicle can be used to start and operate the vehicle. The
system cannot reprogram a key fob obtained from another
vehicle.
After turning the ignition switch to the ON/RUN position,
the vehicle security light will turn on for three seconds for
a bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob is used
to start the engine but there is an issue with the vehicle
electronics, the engine will start and shut off after two
seconds.If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
32 GETTING TO KNOW YOUR VEHICLE

Replacement Keys
NOTE:Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle doors,
tailgate, and ignition for unauthorized operation. When the
vehicle security alarm is activated, interior switches for
door locks are disabled. The system will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security
alarm will rearm itself.
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GETTING TO KNOW YOUR VEHICLE 33

To Arm The System
Follow these steps to arm the vehicle security alarm:
1. Remove the key from the ignition system (refer toStarting The Engine inStarting And Operating for
further information).
• Make sure the vehicle ignition system is OFF.
2. Perform one of the following methods to lock the vehicle:
• Push lock button on the interior power door lock
switch with the driver and/or passenger door open.
• Push the lock button on the exterior Passive Entry
Door Handle with a valid key fob available in the same
exterior zone (refer to Keyless Enter- N-Go — Passive
Entry inGetting To Know Your Vehicle for further
information).
• Push the lock button on the key fob.
3. If any doors are open, close them.
The vehicle security alarm will set when you use the power
door locks, or use the key fob to lock the doors. After all the
doors are locked and closed, the vehicle security light, in
the instrument panel cluster, will flash rapidly for about 16 seconds to indicate that the alarm is being set. After the
alarm is set, the vehicle security light will flash at a slower
rate to indicate that the system is armed.
To Disarm The System
The vehicle security alarm can be disarmed using any of
the following methods:
1. Push the unlock button on the key fob.
2. Grasp the Passive Entry Unlock Door Handle with a
valid key fob within 5 ft (1.5 m) of the passive entry door
handle. If equipped, refer to Keyless Enter-N-Go —
Passive Entry inGetting To Know Your Vehicle for
further information.
3. Place the ignition out of the “OFF” position.
The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle
security alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
vehicle security alarm.
34 GETTING TO KNOW YOUR VEHICLE

If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected; the exterior
lights will flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
If something triggers the alarm, and no action is taken to
disarm it, the vehicle security alarm will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security
alarm will rearm itself.
Security System Manual Override
The vehicle security alarm will not arm if you lock the
doors using the manual door lock plunger.
DOORS
Manual Door Locks
Front and rear doors may be locked by moving the lock
knob down. The lock knobs will unlock when the interior
handle is used to open the doors.
Front doors may be opened with the inside door handle
without lifting the lock knob.
Doors locked before closing will remain locked when
closed.
Door Lock Knob
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GETTING TO KNOW YOUR VEHICLE 35

The emergency key will unlock the driver door lock on
your vehicle.
WARNING!
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
• For personal security and safety in the event of an
collision, lock the vehicle doors as you drive as well
as when you park and leave the vehicle.
• Before exiting a vehicle, always shift the automatic
transmission into PARK, apply the parking brake,
turn the vehicle OFF, remove the key fobs from
vehicle, and lock all doors. and lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving children in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
(Continued)
WARNING! (Continued)
•Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
36 GETTING TO KNOW YOUR VEHICLE

Power Door Locks — If Equipped
The power door lock switches are on each front door trim
panel. Use these switches to lock or unlock the doors.
NOTE:The key fob may not be able to be detected by the
vehicle Keyless Enter-N-Go system if it is located next to a
mobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal and prevent
the Keyless Enter-N-Go system from starting the vehicle.
If you push the power door lock switch while the key fob
is located inside the vehicle, and any front door is open, the power locks will not operate. This prevents you from
accidentally locking your key fob in the vehicle. Removing
the key fob or closing the door will allow the locks to
operate. A chime will sound if the key fob is in the ignition
switch and a door is open, as a reminder to remove the key
fob.
Power Side Steps — If Equipped
The Power Side Steps will extend a step for easier entry
and exit of the vehicle.
When configured for “Auto” mode, the Power Side Steps
will deploy when either the driver ’s or passenger ’s side
door is opened, or when the deploy setting is activated
through the touchscreen. When configured for “Store”
mode, the steps will stay in their position but can also be
deployed manually through the radio.
If the vehicle speed exceeds 5 mph (8 km/h), or if the
retract setting is selected in the touchscreen, the steps will
retract.
Refer to “Uconnect Settings” in “Multimedia” for addi-
tional information.
Power Door Lock Switches
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GETTING TO KNOW YOUR VEHICLE 37

Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to the vehi-
cle’s Remote Keyless Entry system and a feature of Keyless
Enter-N-Go. This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key fob lock
or unlock buttons.
NOTE:
•Passive Entry may be programmed ON/OFF. Refer to
“Uconnect Settings” in “Multimedia” for further infor-
mation.
• If wearing gloves on your hands, or if it has been
raining/snowing on the Passive Entry door handle, the
unlock sensitivity can be affected, resulting in a slower
response time.
• If the vehicle is unlocked by Passive Entry and no door
is opened within 60 seconds, the vehicle will re-lock and
if equipped will arm the security alarm.
• The vehicles security alarm can be armed/disarmed by
pushing the passive entry key fob lock/unlock buttons
(if equipped). •
The key fob may not be able to be detected by the vehicle
passive entry system if it is located next to a mobile phone,
laptop or other electronic device; these devices may block
the key fob’s wireless signal and prevent the passive entry
handle from locking/unlocking the vehicle.
To Unlock From The Driver’s Side:
With a valid Passive Entry key fob within 5 ft (1.5 m) of the
driver door handle, grab the front driver door handle to
unlock the driver’s door automatically. The interior door
panel lock knob will raise when the door is unlocked.
Grab The Door Handle To Unlock
38 GETTING TO KNOW YOUR VEHICLE