ad blue RAM 1500 2023 User Guide

226MULTIMEDIA
MEDIA MODE
Operating Media Mode

Uconnect 3 With 5-inch Display Operating Media Mode

Media Mode is entered by pushing the MEDIA button
located on the faceplate.
Audio Source Selection
Once in Media Mode, press the Source or Source Select
button on the touchscreen and the desired mode button
on the touchscreen. USB, AUX, and Bluetooth® are the
Media sources available. When available, you can select
the Browse button on the touchscreen to be given these
options:
Now Playing
 Artists
 Albums
 Genres
 Songs
 Playlists
 Folders
For the Uconnect 3 With 5-inch Display, Media Mode is
entered by pushing the MEDIA button located on the
faceplate.
Types of Media Modes
USB MODE
Overview
USB Mode is entered by inserting a USB device into the
USB port, Another way is by pushing the MEDIA button on
the faceplate and then selecting the USB button.
On the Uconnect 3 With 5-inch Display, if you insert a USB
device with the ignition in ON/RUN, the unit will switch to
USB Mode and begin to play. The display will show the
track number and index time in minutes and seconds. Play
will begin at the start of track 1.
BLUETOOTH® MODE
Overview
Bluetooth® Streaming Audio or Bluetooth® Mode is
entered by pairing a Bluetooth® device, containing music,
to the Uconnect system.
Before proceeding, the Bluetooth® device must be paired
to the Uconnect Phone to communicate with the Uconnect
system.
On the Uconnect 3 With 5-inch Display, push the MEDIA
button located on the faceplate. Once in Media Mode,
press the Source button on the touchscreen and select
the Bluetooth® button
Úpage 228.
To access Bluetooth® Mode, press the Bluetooth® button
on the left side of the touchscreen or under the Source
Select/Select Source button (if equipped).
AUX MODE
Overview
Auxiliary Mode (AUX) is entered by inserting an AUX device
using a cable with a 3.5 mm audio jack into the AUX port,
Another way is by pushing the MEDIA button on the
faceplate, selecting the Source button and then the AUX
button.
To insert an Auxiliary device, gently insert the Auxiliary
device cable into the AUX port. If you insert an Auxiliary
device with the ignition and the radio on, the unit will
switch to AUX Mode and begin to play.
1 — Seek Down
2 — Browse
3 — Source
4 — Pause/Play
5 — Info
6 — More Options
7 — Seek Up

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Controlling The Auxiliary Device
Auxiliary Mode (AUX) is entered by inserting an AUX device
using a cable with a 3.5 mm audio jack into the AUX port
Another way is by pushing the MEDIA button on the
faceplate, selecting the Source button, and then the AUX
button.
NOTE:The radio unit is acting as the amplifier for audio output
from the Auxiliary device. Therefore, if the volume control
on the Auxiliary device is set too low, there will be insuffi -
cient audio signal for the radio unit to play the music on
the device.
Seek Up /Seek Down
In USB Mode, press the Seek Up button on the
touchscreen for the next selection on the USB device.
Press and release the Seek Down button on the
touchscreen to return to the beginning of the current
selection, or to return to the beginning of the previous
selection if the USB device is within the first three seconds
of the current selection.
In Bluetooth® Mode, press and release the Seek Up
button on the touchscreen for the next selection on the
Bluetooth® device. Press and release the Seek Down
button on the touchscreen to return to the beginning of
the current selection, or return to the beginning of the
previous selection if the Bluetooth® device is within the
first second of the current selection. Browse
In USB Mode, press the Browse button on the touchscreen
to display the browse window. In USB Mode, the left side
of the browse window displays a list of ways you can
browse through the contents of the USB device.
If supported by the device, you can browse by Folder,
Artist, Playlist, Album, Song, etc. Press the desired button
on the touchscreen on the left side of the screen. The
center of the browse window shows items and their
sub-functions, which can be scrolled through by pressing
the Up and Down buttons to the right. The TUNE/SCROLL
knob can also be used to scroll.
On the Uconnect 3 With 5-inch Display, rotate the
ENTER/BROWSE button on the faceplate or press the
Browse button on the touchscreen to scroll through and
select a desired track on the device. Press the Exit button
on the touchscreen if you wish to cancel the Browse
function.
Media Mode
In USB Mode, press the Media button on the touchscreen
to select the desired audio source: USB.
In Bluetooth® Mode, press the Media button on the
touchscreen to select the desired audio source:
Bluetooth®.
In AUX Mode, press the Media button on the touchscreen
to select the desired audio source: AUX.
Repeat
In USB Mode, press the Repeat button on the touchscreen
to toggle the repeat functionality. The Repeat button on
the touchscreen is highlighted when active. The Radio will
continue to play the current track, repeatedly, as long as
the repeat is active. Press the Repeat button again to
enter Repeat All. The radio will continue to play all the
current tracks, repeatedly, as long as the repeat function
is active. To cancel Repeat, press the Repeat button a
third time.
Shuffle
In USB Mode, press the Shuffle button on the touchscreen
to play the selections on the USB device in random order
to provide an interesting change of pace. Press the Shuffle
button on the touchscreen a second time to turn this
feature off.
Audio
Audio settings can be accessed by pressing the Audio
button
Úpage 218.
Info
In USB Mode, press the Info button on the touchscreen to
display the current track information. Press the Info or X
button on the touchscreen a second time to cancel this
feature.
5

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228MULTIMEDIA
Tracks
In USB Mode, press the Tracks button on the touchscreen
to display a pop-up with the Song List. The song currently
playing is indicated by an arrow and lines above and below
the song title. When in the Tracks List screen you can
rotate the TUNE/SCROLL knob to highlight a track
(indicated by the line above and below the track name)
and then push the ENTER/BROWSE knob to start playing
that track.
In Bluetooth® Mode, if the Bluetooth® device supports
this feature, press the Tracks button on the touchscreen
to display a pop-up with the Song List. The currently
playing song is indicated by a red arrow and lines above
and below the song title.
Pressing the Tracks button on the touchscreen while the
pop-up is displayed will close the pop-up.
MEDIA VOICE COMMANDS
Uconnect offers connections via USB, Bluetooth®, and
auxiliary (AUX) ports. Voice operation is only available for
connected USB and AUX devices.
Push the VR button located on the steering wheel.
After the beep, say one of the following commands and
follow the prompts to switch your media source or choose
an artist:
“Change source to Bluetooth®”
 “Change source to AUX”
 “Change source to USB”
 “Play artist Beethoven”; “ Play album Greatest Hits”;
“ Play song Moonlight Sonata”; “ Play genre Classical” Did You Know:
Press the Browse button on the
touchscreen to see all of the music on your USB device.
Your Voice Command must match exactly how the artist,
album, song, and genre information is displayed.
PHONE MODE
Overview
Uconnect Phone is a voice-activated, hands-free,
in-vehicle communications system. It allows you to dial a
phone number with your mobile phone.
The feature supports the following:
Voice Activated Features
 Hands-Free dialing via Voice (“Call John Smith Mobile”
or “Dial 248-555-1212”).
 Hands-Free text-to-speech listening of your incoming
SMS messages.
 Hands-Free Text Message Replying: Forward one of
18 predefined SMS messages to incoming calls/text
messages.
 Redialing last dialed numbers (“Redial”).
 Calling Back the last incoming call number
(“Call Back”).
 Viewing call logs on screen (“Show Incoming Calls,”
“Show Outgoing Calls,” “Show Missed Calls,” or “Show
Recent Calls”).
 Searching Contacts phone number
(“Search for John Smith Mobile”). Screen Activated Features

 Dialing via Keypad using touchscreen.
 Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
 Setting Favorite Contact phone numbers so they are
easily accessible on the Main Phone screen.
 Viewing and Calling contacts from Recent Call logs.
 Reviewing your recent Incoming SMS Messages.
 Pairing up to 10 phones/audio devices for easy access
to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via Blue -
tooth® for messaging features to work properly.
Your mobile phone’s audio is transmitted through your
vehicle’s audio system; the system will automatically mute
your radio when using the Uconnect Phone.
For Uconnect customer support:
 US visit UconnectPhone.com or call 877-855-8400
 Canada visit UconnectPhone.com or call
800-465-2001 (English) or (French) call
800-387-9983
Uconnect Phone allows you to transfer calls between the
system and your mobile phone as you enter or exit your
vehicle and enables you to mute the system's microphone
for private conversation.

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MULTIMEDIA229
The Phone feature is driven through your Bluetooth®
“Hands-Free Profile” mobile phone. Uconnect features
Bluetooth® technology — the global standard that enables
different electronic devices to connect to each other
without wires or a docking station. Ensure you phone is
turned on with Bluetooth® active and has been paired to
the Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system. Only one
linked (or paired) mobile phone and one audio device can
be used with the system at a time.
Phone Button
The Phone button on your steering wheel is
used to get into the Phone Mode and make
calls, show recent, incoming or outgoing calls,
view phonebook, etc. When you push the
button you will hear a BEEP. The BEEP is your signal to give
a command.
Voice Command Button
The Voice Command button on your steering
wheel is only used for “barge in” and when you
are already in a call or want to make another
call. The button on your steering wheel is also used to access
the Voice Commands for the Uconnect Voice Command
features if your vehicle is equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the Uconnect
Phone and to navigate its menu structure. Voice
commands are required after most Uconnect Phone
prompts. There are two general methods for how Voice
Command works:

1. Say compound commands like “Call John Smith
mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and then
guided through the available options.
 Prior to giving a voice command, one must wait for the
beep, which follows the “Listen” prompt or another
prompt.
 For certain operations, compound commands can be
used. For example, instead of saying “Call” and then
“John Smith” and then “mobile”, the following
compound command can be said: “Call John Smith
mobile.”
 For each feature explanation in this section, only the
compound command form of the voice command is
given. You can also break the commands into parts
and say each part of the command when you are asked
for it. For example, you can use the compound command
form voice command “Search for John Smith,” or you
can break the compound command form into two voice
commands: “Search Contacts” and when asked, “John
Smith.” Please remember, the Uconnect Phone works
best when you talk in a normal conversational tone, as
if speaking to someone sitting a few feet/meters away
from you.
NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah”
and “eh.” The system handles fill-in words such as
“I would like to”.
The system handles multiple inputs in the same phrase or
sentence such as “make a phone call” and “to Kelly
Smith”. For multiple inputs in the same phrase or
sentence, the system identifies the topic or context and
provides the associated follow-up prompt such as “Who
do you want to call?” in the case where a phone call was
requested but the specific name was not recognized.
The system utilizes continuous dialog. When the system
requires more information from the user, it will ask a
question to which the user can respond without pushing
the Voice Command button on the steering wheel.
WARNING!
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect features and
applications in this vehicle. Only use Uconnect when it
is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
5

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230MULTIMEDIA
HELP COMMAND
If you need assistance at any prompt, or if you want to
know your options at any prompt, say “Help” following the
beep.
To activate the Uconnect Phone from idle, simply push the
Phone button (if active) on your steering wheel and say a
command or say “Help”. All Phone sessions begin with a
push of the VR button or the Phone button.
CANCEL COMMAND
At any prompt, after the beep, you can say “Cancel” and
you will be returned to the main menu.
You can also push the VR button or Phone button on your
steering wheel when the system is listening for a
command and be returned to the main or previous menu.
PAIR (LINK) UCONNECT PHONE TO A MOBILE
PHONE
Use this QR code to access your digital
experience.
To begin using your Uconnect Phone,
you must pair your compatible
Bluetooth®-enabled mobile phone.
Mobile phone pairing is the process of
establishing a wireless connection
between a cellular phone and the
Uconnect system.
To complete the pairing process, you will need to
reference your mobile phone’s manual. Please visit
UconnectPhone.com for complete mobile phone
compatibility information.

Uconnect 3 With 5-inch Display

NOTE:
 You must have Bluetooth® enabled on your phone to
complete this procedure.
 The vehicle must be in PARK or at a standstill.
Follow these steps to pair your phone:

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button.
NOTE:
 If there are no phones currently connected with
the system, a pop-up will appear asking if you
would like to pair a mobile phone.
 This pop-up only appears when the user enters
Phone Mode and no other device(s) have previ -
ously been paired. If the system has a phone previ -
ously paired, even if no phone is currently
connected with the system, this pop-up will not
appear. 3. Select “Yes” to begin the pairing process.
4. Search for available devices on your
Bluetooth®-enabled mobile phone.
 Press the Settings button on your mobile phone.
 Select “Bluetooth®” and ensure it is enabled.
Once enabled, the mobile phone will begin to
search for Bluetooth® connections.
NOTE:During the pairing procedure, you may receive a pop-up on
your touchscreen asking you to make sure the PIN on the
touchscreen matches the PIN from the pop-up on your
mobile phone.
5. If “No” is selected, and you still would like to pair a
mobile phone, press the Phone Pairing or Settings
button from the Uconnect Phone main screen.
 Press the Paired Phones button or the Add Device
button.
 Search for available devices on your Blue -
tooth®-enabled mobile phone. When prompted
on the phone, select “Uconnect” and accept the
connection request.
6. Uconnect Phone will display an in-progress screen while the system is connecting.
7. When your mobile phone finds the Uconnect system, select “Uconnect.”
8. When prompted on the mobile phone, accept the connection request from Uconnect.

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MULTIMEDIA231
9. When the pairing process has successfully
completed, the system will prompt you to choose
whether or not this is your favorite phone. Selecting
“Yes” will make this phone the highest priority. This
phone will take precedence over other paired phones
within range and will connect to the Uconnect system
automatically when entering the vehicle. Only one
mobile phone and/or one Bluetooth® audio device
can be connected to the Uconnect system at a time.
If “No” is selected, simply select “Uconnect” from the
mobile phone/audio device Bluetooth® screen, and
the Uconnect system will reconnect to the
Bluetooth® device.
NOTE:For phones which are not made a favorite, the phone
priority is determined by the order in which it was paired.
The most recent phone paired will have the higher priority.
NOTE:During the pairing procedure, you may receive a pop-up on
your mobile phone for the Uconnect system to access your
“messages” and “contacts”. Selecting “Ok” or “Allow” will
sync your contacts with the Uconnect system.
You can also use the VR command “Show Paired Phones”
to bring up the Paired Phone screen from any screen on
the radio.
NOTE:Software updates on your phone or the Uconnect system
may interfere with the Bluetooth® connection. If this
happens, simply repeat the pairing process. However, first
make sure to delete the device from the list of phones on
your Uconnect system. Next, be sure to remove Uconnect
from the list of devices in your phone’s Bluetooth®
settings.
CONNECTING TO A PARTICULAR MOBILE
PHONE OR AUDIO DEVICE AFTER PAIRING
Uconnect Phone will automatically connect to the highest
priority paired phone and/or Audio Device within range.
If you need to choose a particular phone or audio device
follow these steps:

1. Press the
Settings
button on the touchscreen.

2. Press the Paired Phones or Audio Sources button. 3. Press to select the particular phone or the particular audio device. A pop-up menu will appear; press
“Connect Phone”.
4. Press the X to exit out of the Settings screen.
DISCONNECTING OR DELETING A PHONE OR
AUDIO DEVICE

Uconnect 3 With 5-inch Display

1. Press the Uconnect Phone Pairing or Settings button.

2. Press the Paired Phones or Audio Sources button. 3. Press the Settings button located to the right of the device name for a different phone or audio device
than the currently connected device or press the
preferred Connected Phone from the list.
4. The option’s pop-up will be displayed.
5. Press the Disconnect Device or the Delete Device button on the touchscreen.
6. Press the X to exit out of the Settings screen.
MAKING A PHONE OR AUDIO DEVICE A
FAVORITE

1. On the Paired Phone/Audio Sources screen, press the Settings button located to the right of the device
name for a different phone or audio device than the
currently connected device or press the preferred
“Connected Phone” from the list.

2. The option’s pop-up will be displayed.
3. Press the Make Favorite button on the touchscreen; you will see the chosen device move to the top of the
list.
4. Press the X to exit out of the Settings screen.
5

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232MULTIMEDIA
PHONEBOOK DOWNLOAD (AUTOMATIC
PHONEBOOK TRANSFER FROM MOBILE
PHONE) — IF EQUIPPED
If supported by your phone, Uconnect Phone has the
ability to download contact names and number entries
from the mobile phone’s phonebook. Specific Bluetooth®
Phones with Phonebook Access Profile may support this
feature. Your mobile phone may receive a pop-up asking
for permission for the Uconnect system to access your
messages and contacts. Selecting “Ok” or “Allow” will sync
your contacts with the Uconnect system.
See the Uconnect website, UconnectPhone.com, for
supported phones.
To call a name from a downloaded mobile phonebook
Úpage 235.
 Automatic download and update of a phonebook, if
supported, begins as soon as the Bluetooth® wireless
phone connection is made to the Uconnect Phone, for
example, after you start the vehicle.
 A maximum of 5,000 contact names with four numbers
per contact will be downloaded and updated every time
a phone is connected to the Uconnect Phone. 
Depending on the maximum number of entries down -
loaded, there may be a short delay before the latest
downloaded names can be used. Until then, if avail -
able, the previously downloaded phonebook is avail -
able for use.
 Only the phonebook of the currently connected mobile
phone is accessible.
 This downloaded phonebook cannot be edited or
deleted on the Uconnect Phone. These can only be
edited on the mobile phone. The changes are trans -
ferred and updated to Uconnect Phone on the next
phone connection.
MANAGING YOUR FAVORITES — IF EQUIPPED
There are two ways you can add an entry to your favorites:

1. After loading the mobile phonebook, press the Favorites button on the touchscreen, and then press
one of the +Add Favorite Contact buttons that
appears on the list.

2. After loading the mobile phonebook, select “Contacts” from the Phone main screen, and then
select the appropriate number. Press the Down Arrow
button or the Settings Gear button next to the
selected number to display the option’s pop-up. In the
pop-up, select “Add to Favorites”.
NOTE:If the Favorites list is full, you will be asked to remove an
existing favorite.
TO REMOVE A FAVORITE — IF EQUIPPED

1. To remove a Favorite, select “Favorites” from the Phone main screen.

2. Next, select the Down Arrow icon or the Settings Gear icon next to the contact you want to remove from your
favorites. This will bring up the options for that
Favorite contact.
3. Deselect the Star icon to delete the Favorite.
Phone Call Features
The following features can be accessed through the
Uconnect Phone if the feature(s) are available and
supported by Bluetooth® on your mobile service plan.
For example, if your mobile service plan provides
three-way calling, this feature can be accessed through
the Uconnect Phone. Check with your mobile service
provider for the features that you have.
Here are the phone options with Uconnect:
 Redial
 Dial by pressing in the number
 Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial or Call Back)
 Favorites
 Mobile Phonebook
 Recent Call Log
 SMS Message Viewer

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234MULTIMEDIA
DO NOT DISTURB
With Do Not Disturb, you can disable notifications from
incoming calls and texts, allowing you to keep your eyes on
the road and hands on the wheel. For your convenience,
there is a counter display to keep track of your missed
calls and text messages while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text
message, a call, or both when declining an incoming call
and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you shortly”.
 Create a custom auto reply message up to 160 charac -
ters.
NOTE:Only the first 25 characters can be seen on the touch -
screen while typing a custom message.
While in Do Not Disturb, “Conference Call” can be selected
so you can still place a second call without being
interrupted by incoming calls.
NOTE:
 Reply with text message is not compatible with
iPhone® devices.
 Auto reply with text message is only available on
phones that support Bluetooth® Message Access
Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold button
on the Phone main screen.
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold button
on the Phone main screen, then dial a number from the
keypad (if supported by your mobile phone), recent calls,
SMS Inbox or from the phonebooks.
TOGGLING BETWEEN CALLS

Uconnect 3 With 5-inch Display

If two calls are in progress (one active and one on hold),
press the Swap Calls button on the phone main screen.
Only one call can be placed on hold at a time.
You can also push the Phone button to toggle between the
active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one on
hold), press the Join/Merge Calls button on the Phone
main screen to combine all calls into a conference call.
CALL TERMINATION
To end a call in progress, momentarily press the End Call
button on the touchscreen or the Phone End button on the
steering wheel. Only the active call(s) will be terminated
and if there is a call on hold, it will become the new active
call.
REDIAL
Push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number
that was dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call on the
Uconnect Phone after the vehicle ignition has been
switched to OFF.
NOTE:The call will remain within the vehicle audio system until
the phone becomes out of range for the Bluetooth®
connection. It is recommended to press the Transfer
button on the touchscreen when leaving the vehicle.

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236MULTIMEDIA
Voice Text Reply — If Equipped
Uconnect can announce incoming text messages. Push
the VR button or Phone button and say:

1. “
Listen
” to have the system read an incoming text
message. (Must have compatible mobile phone
paired to Uconnect system.)

2. “ Reply” after an incoming text message has been
read.
Listen to the Uconnect prompts. After the beep, re -
peat one of the predefined messages and follow the
system prompts.NOTE:Only use the numbering listed in the provided table.
Otherwise, the system will not transpose the message.
Did You Know: Your mobile phone must have the full
implementation of the Message Access Profile (MAP) to
take advantage of this feature. For details about MAP, visit
UconnectPhone.com.
Apple® iPhone® iOS 5 or later supports reading incoming
text messages only. For further information on how to
enable this feature on your Apple® iPhone®, refer to your
iPhone® “User Manual”.
Did You Know: Voice Text Reply is not compatible with
iPhone®, but if your vehicle is equipped with Siri® Eyes
Free, you can use your voice to send a text message.
Siri® Eyes Free — If Equipped
When used with your Apple® iPhone® connected to your
vehicle via Bluetooth®, Siri lets you use your voice to send
text messages, select media, place phone calls and much
more. Siri uses your natural language to understand what
you mean and responds back to confirm your requests.
The system is designed to keep your eyes on the road and
your hands on the wheel by letting Siri help you perform
useful tasks.
To enable Siri, push and hold, then release the Uconnect
Voice Recognition (VR) button on the steering wheel. After
you hear a double beep, you can ask Siri to play podcasts
and music, get directions, read text messages, and many
other useful requests.BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the Uconnect
Phone. When this happens, the connection can generally
be re-established by restarting the mobile phone. Your
mobile phone is recommended to remain in Bluetooth®
ON Mode.
POWER-UP
After switching the ignition key from OFF to either the
ON/RUN or ACC position, or after a language change, you
must wait at least 15 seconds prior to using the system
Úpage 402.
CONNECTED VEHICLE SERVICES —
IF EQUIPPED
IS MY VEHICLE CONNECTED?
If equipped, vehicles with an ASSIST and an SOS button
are connected vehicles. These buttons will be located on
either the rearview mirror or overhead console, depending
on the vehicle. If these buttons are present in your vehicle,
you have a connected radio and can take advantage of the
many connected vehicle features.
For further information about the ASSIST and SOS buttons
Úpage 314.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are you? I will be 5
minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5 10, 15, 20, 25, 30, 45, 60> minutes.
I’m on my way.
Can’t talk right
now.
I’m lost. Thanks.

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240MULTIMEDIA
How It Works

1. Push the SOS Call button; the indicator light will turn green indicating a call has been placed.

NOTE:
In case the SOS Call button is accidentally pushed,
there is a 10-second delay before the SOS call is
placed. The system will verbally alert you that a
call is about to be made. To cancel the SOS Call
connection, push the SOS Call button on the
rearview mirror or overhead console or press
the Cancel button on the touchscreen within
10 seconds.
 During an SOS Call, the Bluetooth®-paired phone
is disconnected so incoming or outgoing calls will
go through your mobile device versus the
hands-free system which is not available due to
the SOS Call.
2. Once a connection between the vehicle and a SiriusXM Guardian™ Customer Care agent is made,
the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the SiriusXM
Guardian™ Customer Care center may be recorded or
monitored for quality assurance purposes. Through your
enrollment in and use of the SiriusXM Guardian™
connected services, you consent to being recorded. SOS Call System Limitations
Vehicles that have been purchased in the US and that
travel into Mexico and Canada may have limited services.
In particular, responses to SOS calls or other emergency
services may be unavailable or very limited. Vehicles
purchased outside the United States and Canada are
unable to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected:

The light will continuously be illuminated red.
 The screen will display the following message “Vehicle
phone requires service. Please contact your dealer.”
 An in-vehicle audio message will state “Vehicle phone
requires service. Please contact your dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop SOS Call
system operation. These include, but are not limited to,
the following factors:
 The ignition key is in OFF position.
 The vehicle’s electrical systems are not intact.
 The vehicle battery loses power or becomes
disconnected during a vehicle crash. 
The SOS Call system software and/or hardware is
damaged during a vehicle crash.
 LTE (voice/data) or 4G (data) coverage and/or GPS
signals are unavailable or obstructed.
 Network congestion.
 Weather conditions.
 Buildings, structures, geographic terrain, or tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not operate.
Requirements
 This feature is available only on vehicles sold in the US
or Canada.
 Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services. Vehicle must be regis -
tered with SiriusXM Guardian™ and have an active
subscription that includes the applicable feature.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
 Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec -
trical system.

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