key RAM 1500 2023 Repair Manual

MULTIMEDIA249
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS

1.
How long does it take to unlock or lock the door?

Depending on various conditions, it can take up to
three minutes or more for the request to get to your
vehicle.

2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will lock/unlock the door more
quickly, however its range is limited and your Vehicle
Branded App comes in handy for these and other
situations.
3. Will my vehicle be safe if I lose my device? People
sometimes lose their mobile devices, which is why
security measures have been engineered into the
Vehicle Branded App. Asking for your username,
password and SiriusXM Guardian™ Security PIN are
required for the activation of Remote services
through your mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Vehicle Branded
App? The Vehicle Branded App is compatible with
most devices with the Apple® and Android™
operating systems. The capabilities of these devices
allow us to remotely command your vehicle. Other
operating systems may be supported in the future. 5.
Why is the Vehicle Branded App running slow? The
Vehicle Branded App relies on a mobile network
connection from your device to send commands to
your vehicle which must have an operable LTE (voice/
data), 4G (data), or 5G (data) network connection. If
either your device or your vehicle is in an area with
below average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS

1.
What is the phone number for roadside assistance
call? The phone number is:
 US: 1-800-521-2779
 Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™, does it
cover towing or other expenses incurred by using
roadside assistance? No, however your new vehicle
may include Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED

1.
How long does it take to send the route and
destination to my vehicle?
Depending on various
conditions, it can take up to three minutes for the
request to get through to your vehicle.

2. Can I cancel a route I sent to my vehicle? Yes, once
you enter your vehicle, and start the engine, the
pop-up message stating that you have a new route
will appear. There is an exit button on the pop-up that
will cancel the route if selected. 3.
Can I select a different route than the most recent
one I sent to my vehicle? Yes, once you enter the
vehicle, and start the engine, the pop-up message
offers a “Locations” option. Once “Locations” is
selected, you can choose from a list of recently sent
destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S

1.
Can someone else locate my vehicle?
Your vehicle
may be located by anyone who has your PIN and
access to your account. It is your responsibility to
guard your PIN accordingly. See the Uconnect and
SiriusXM Guardian™ terms of service for more
information.

2. How long does it take to sound my horn and flash the
lights? Depending on various conditions, it can take
three minutes or more for the request to get through
to your vehicle.
3. How do I turn off the horn and lights after I turn them
on? If you are close enough to the vehicle, you can
use the key fob to turn off the horn and lights by
pushing the red Panic button.
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250MULTIMEDIA
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS — IF EQUIPPED

1.
Can someone locate my vehicle?
To enhance your
privacy, and the privacy of others using your vehicle,
a stolen vehicle police report is required for you to
activate this service. You must involve local law
enforcement to have SiriusXM Guardian™ locate
your vehicle. We may also locate the vehicle for
other law enforcement or government agencies,
subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the service
for FCA entities to locate a vehicle that you have
purchased through them.

2. How will I know if my vehicle is recovered? After you
provide the SiriusXM Guardian™ Customer Care
agent with the stolen vehicle report, the agent will
work together with law enforcement to try to locate
your vehicle. If your vehicle is recovered, you will be
contacted by law enforcement.
3. Can SiriusXM Guardian™ lower my insurance rates?
Some insurance providers offer lower rates on
vehicles equipped with systems that can deter auto
theft. When shopping for insurance, be sure to inform
the insurance provider of your SiriusXM Guardian™
connected services subscription to find out if the
insurance provider can offer you a lower rate.
NOTE:Neither FCA nor SiriusXM® are insurance companies, and
SiriusXM Guardian™ is not an insurance product. You are
responsible for obtaining insurance coverage for your
vehicle and yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS

1.
How long does it take to remotely start my vehicle?

Depending on various conditions, it can take three
minutes or more for the request to get through to
your vehicle.

2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will remote start your vehicle more
quickly. However its range is limited. For example,
when you are leaving the stadium after the game, you
can use the Vehicle Branded App to remote start your
vehicle and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless device?
People sometimes lose their wireless devices, which
is why security measures have been engineered into
the Vehicle Branded App. Asking for your username,
password and SiriusXM Guardian™ Security PIN help
to ensure that nobody can start your vehicle if they
happen to find your device.
4. Can someone drive off with my vehicle using the App?
No. Driving your vehicle still requires the keys to be in
the vehicle. The Remote Start feature simply starts
the engine to warm up or cool down the interior
before you arrive.
5. Can I stop a vehicle that is being driven with the
cancel Remote Vehicle Start command? No. If the
vehicle is in motion, the cancel Remote Vehicle Start
button will not stop the vehicle. 6.
Why can’t all mobile devices use the Vehicle Branded
App? The Vehicle Branded App has been designed to
work on most devices with the Apple® and Android™
operating systems. The capabilities of these devices
allow us to remotely command your vehicle. Other
operating systems may be supported in the future.
CONNECTED SERVICES REMOTE HORN
& L
IGHTS FAQS

1.
How long does it take to sound my horn and flash the
lights?
Depending on various conditions, it can take
three minutes or more for the request to get through
to your vehicle.

2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will sound the horn and flash the
lights quicker; however, its range is limited.
3. How do I turn off the horn and lights after I turn them
on? If you are close enough to the vehicle, you can
use the key fob to turn off the horn and lights by
pressing the red Panic button. Otherwise, Remote
Horn & Lights will continue for a maximum of three
minutes.
4. Why can’t all mobile devices use the Vehicle Branded
App? The Vehicle Branded App has been designed to
work on most devices with the Apple® and Android™
operating systems. The capabilities of these devices
allow us to remotely command your vehicle. Other
operating systems may be supported in the future.

23_DT_OM_EN_USC_t.book Page 250

MULTIMEDIA251
CONNECTED SERVICES ACCOUNT
FAQ
S — IF EQUIPPED

1.
How do I register for my SiriusXM Guardian™
account? There are three ways that you can register
your SiriusXM Guardian™ Account:
 Push the ASSIST button. A call will be placed to an
agent who can assist in registering your new
account.
 Press the Activate Services icon in the Apps menu.
Select the button to speak with an agent, who can
assist in registering your new account.
 Press the Activate Services icon in the Apps menu.
Enter your email on the touchscreen and then
follow the prompts from the provided email. You
will receive an email with an activation link that
will be good for 72 hours. Once you click the acti -
vation link, you will be prompted to fill out your
information and accept Terms and Conditions.
Then, you will be directed to the SiriusXM
Guardian™ home page to complete your profile
and demo the remote services.
2. Why do I need an email address? Without an email
address, customers cannot register for SiriusXM
Guardian™. Customers need to register so they can
subscribe to receive additional services and create a
SiriusXM Guardian™ Security PIN for remote
command requests. 3.
How do I create a SiriusXM Guardian™ security PIN?
Set up your SiriusXM Guardian™ Security PIN during
the registration process. The SiriusXM Guardian™
Security PIN will be required to authenticate you
when accessing your account via SiriusXM
Guardian™ Call or performing any remote services,
such as Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™ security PIN?
If you’ve already activated services and forgot your
SiriusXM Guardian™ Security PIN, you can reset the
PIN by selecting Edit Profile on your Owner’s Site.
5. How do I update my SiriusXM Guardian™ payment
account address? Your SiriusXM Guardian™ Payment
Account address can be updated online, or by calling
SiriusXM Guardian™ Customer Care from ASSIST in
your vehicle. To update online: login to your Owner’s
Site, and select Edit Profile > SiriusXM Guardian™
Payment Account.
6. How do I update my SiriusXM Guardian™ profile?
Your name, home address, phone number, email
address and SiriusXM Guardian™ Security PIN can be
updated online on your Owner’s Site. Log in to your
Owner’s Site then select Edit Profile to edit your
personal information. Make your edits and click Save.
7. Can I try features or packages before I buy them?
Your new vehicle purchase may have come with an
included trial period for certain Apps and services. 8.
Can I access every App and service while driving? No,
some applications and services are not available
while driving. For your own safety, it is not possible to
use some of the touchscreen features while the
vehicle is in motion (e.g. key pad).
9. What happens when my subscription comes up for
renewal? If you have added a credit card to your
account information, your subscription will be
automatically renewed for a term length in
accordance with the service plan that you have
selected at the then current subscription rate and on
every renewal date thereafter, unless you cancel your
subscription by calling SiriusXM Guardian™ Care. If
you have not added a credit card to your account,
SiriusXM Guardian™ will send you an email or letter
in advance of your expiration date to remind you that
your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™ notifi -
cation preferences? Contact SiriusXM Guardian™
Customer Care, or go to your Owner’s Site and then
update your preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact SiriusXM
Guardian™ Customer Care by pushing the ASSIST
button on your rearview mirror or overhead console.
12. How do I update my credit card information? Login to
your Owner’s Site, and select Edit Profile, then select
SiriusXM Guardian™ Payment Account.
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SAFETY263
REAR SEAT REMINDER ALERT (RSRA)
RSRA alerts of the possible presence of an object,
passenger, or pet in the rear seats through a visual and
auditory notification. When the system is activated, it
displays the message “Check Rear Seat” on the
instrument cluster display and sounds an auditory alert
upon the driver placing the ignition in the OFF position to
exit the vehicle. The system will activate automatically if a
rear door is opened within 10 minutes of the ignition being
placed in the ON/RUN position. RSRA should be used as a
reminder to check the rear seats, it does not directly
detect objects, passengers, or pets and is only activated
when the previous conditions are met.
To enable or disable RSRA, see
Úpage 191.
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced Electronic
Brake Control (EBC) system. This system includes
Anti-Lock Brake System (ABS), Brake Assist System (BAS),
Electronic Brake Force Distribution (EBD), Electronic Roll
Mitigation (ERM), Electronic Stability Control (ESC), Hill
Start Assist (HSA), and Traction Control System (TCS).
These systems work together to enhance both vehicle
stability and control in various driving conditions.
Your vehicle may also be equipped with Trailer Sway
Control (TSC) and Hill Descent Control (HDC).
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s braking
capability during emergency braking maneuvers. The
system detects an emergency braking situation by sensing
the rate and amount of brake application, and then
applies optimum pressure to the brakes. This can help
reduce braking distances. The BAS complements the
Anti-Lock Brake System (ABS). Applying the brakes very
quickly results in the best BAS assistance. To receive the
benefit of the system, you must apply continuous braking
pressure during the stopping sequence (do not “pump”
the brakes). Do not reduce brake pedal pressure unless
braking is no longer desired. Once the brake pedal is
released, the BAS is deactivated.
Brake System Warning Light
The red Brake System Warning Light will turn on when the
ignition is placed in the ON/RUN mode and may stay on for
as long as four seconds.
If the Brake System Warning Light remains on or comes on
while driving, it indicates that the brake system is not
functioning properly and that immediate service is
required. If the Brake System Warning Light does not
come on when the ignition is placed in the ON/RUN mode,
have the light repaired as soon as possible.
Electronic Brake Force Distribution (EBD)
EBD manages the distribution of the braking torque
between the front and rear axles by limiting braking
pressure to the rear axle. This is done to prevent overslip
of the rear wheels to avoid vehicle instability, and to
prevent the rear axle from entering the Anti-Lock Brake
System (ABS) before the front axle.
WARNING!
 Before exiting a vehicle, always come to a complete
stop, then shift the automatic transmission into
PARK and apply the parking brake.
 Always make sure the keyless ignition node is in the
OFF position, key fob is removed from the vehicle
and vehicle is locked.
 Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving children in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
 Do not leave children or animals inside parked vehi -
cles in hot weather. Interior heat buildup may cause
serious injury or death.
WARNING!
The Brake Assist System (BAS) cannot prevent the
natural laws of physics from acting on the vehicle, nor
can it increase the traction afforded by prevailing road
conditions. BAS cannot prevent collisions, including
those resulting from excessive speed in turns, driving
on very slippery surfaces, or hydroplaning. The
capabilities of a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner, which
could jeopardize the user's safety or the safety of
others.
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SAFETY275
When the system determines a collision with the vehicle in
front of you is no longer probable, the warning message
will be deactivated
Úpage 402.
NOTE:
The minimum speed for FCW activation is 3 mph
(5 km/h).
 The FCW alerts may be triggered on objects other than
vehicles such as guardrails or sign posts based on the
course prediction. This is expected and is a part of
normal FCW activation and functionality.
 It is unsafe to test the FCW system. To prevent such
misuse of the system, after four Active Braking events
within a key cycle, the Active Braking portion of FCW will
be deactivated until the next key cycle.
 The FCW system is intended for on-road use only. If the
vehicle is taken off-road, the FCW system should be
deactivated to prevent unnecessary warnings to the
surroundings.
 FCW may not react to irrelevant objects such as over -
head objects, ground reflections, objects not in the
path of the vehicle, stationary objects that are far away,
oncoming traffic, or leading vehicles with the same or
higher rate of speed.
 FCW will be disabled like ACC, with the unavailable
screens.
Turning FCW On Or Off
The FCW button is located in the Uconnect display in the
control settings Úpage 191.
 To turn the FCW system on, press the forward collision
button once.
 To turn the FCW system off, press the forward collision
button once.
NOTE:
When the FCW is “on”, this allows the system to warn
the driver of a possible collision with the vehicle in
front.
 When the FCW is “off”, this prevents the system from
warning the driver of a possible collision with the
vehicle in front. If the FCW is set to “off”, “FCW OFF” will
be displayed in the instrument cluster display. 
When FCW status is set to “Only Warning”, this
prevents the system from providing limited active
braking, or additional brake support if the driver is not
braking adequately in the event of a potential frontal
collision.
 When FCW status is set to “Warning and Braking”, this
allows the system to warn the driver of a possible colli -
sion with the vehicle in front using audible/visual warn -
ings and it applies autonomous braking.
 The FCW system state is defaulted to “Full On” from
one ignition cycle to the next. If the system is turned off,
it will reset to “Full On” when the vehicle is restarted.
FCW Braking Status And Sensitivity
The FCW Sensitivity and Active Braking status are
programmable through the Uconnect system
Úpage 191.
 Far
 When the sensitivity of FCW is set to the “Far”
setting and the system status is “Only Warning”,
this allows the system to warn the driver of a
possible more distant collision with the vehicle in
front using audible/visual warnings.
 More cautious drivers that do not mind frequent
warnings may prefer this setting.
NOTE:The “Far” setting may result in a greater number of FCW
possible collision warnings experienced.
WARNING!
Forward Collision Warning (FCW) is not intended to
avoid a collision on its own, nor can FCW detect every
type of potential collision. The driver has the
responsibility to avoid a collision by controlling the
vehicle via braking and steering. Failure to follow this
warning could lead to serious injury or death.
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SAFETY297
If A Deployment Occurs
The front air bags are designed to deflate immediately
after deployment.
NOTE:Front and/or side air bags will not deploy in all collisions.
This does not mean something is wrong with the air bag
system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact
with chemicals. They are not permanent and normally
heal quickly. However, if you haven’t healed signifi -
cantly within a few days, or if you have any blistering,
see your doctor immediately.
 As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye irrita -
tion, rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your
clothing, follow the garment manufacturer’s instruc -
tions for cleaning. Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will not
be in place to protect you.
NOTE:

Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
 After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the Occupant Restraint
Controller (ORC) will determine whether to have the
Enhanced Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
 Cut off battery power to the electric motor (if equipped)
 Flash hazard lights as long as the battery has power 
Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the inter -
vention of the Enhanced Accident Response System
 Unlock the power door locks
Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
 Turn off the Fuel Filter Heater, Turn off the HVAC Blower
Motor, Close the HVAC Circulation Door
 Cut off battery power to the:
 Engine
 Electric Motor (if equipped)
 Electric power steering
 Brake booster
 Electric park brake
 Automatic transmission gear selector
 Horn
 Front wiper
 Headlight washer pump (if equipped)
NOTE:After an accident, remember to cycle the ignition to the
STOP (OFF/LOCK) position and remove the key from the
ignition switch to avoid draining the battery. Carefully
check the vehicle for fuel leaks in the engine compartment
and on the ground near the engine compartment and fuel
tank before resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle elec -
trical devices (e.g. headlights) after an accident, reset the
system by following the procedure described below. If you
have any doubt, contact an authorized dealer.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant Restraint
Controller System serviced as well.
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312SAFETY
(Continued)
(Continued)
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle. Only use
a floor mat that does not interfere with the operation of the
accelerator, brake or clutch pedals. Only use a floor mat
that is securely attached using the floor mat fasteners so
it cannot slip out of position and interfere with the
accelerator, brake or clutch pedals or impair safe
operation of your vehicle in other ways.
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and uneven wear
patterns. Check for stones, nails, glass, or other objects
lodged in the tread or sidewall. Inspect the tread for cuts
and cracks. Inspect sidewalls for cuts, cracks, and bulges.
Check the lug nut/bolt torque for tightness. Check the
tires (including spare) for proper cold inflation pressure.
WARNING!
An improperly attached, damaged, folded, or stacked
floor mat, or damaged floor mat fasteners may cause
your floor mat to interfere with the accelerator, brake, or
clutch pedals and cause a loss of vehicle control.
To prevent SERIOUS INJURY or DEATH:
 ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT
install your floor mat upside down or turn
your floor mat over. Lightly pull to confirm
mat is secured using the floor mat fasteners on a
regular basis.
 ALWAYS REMOVE THE EXISTING FLOOR
MAT FROM THE VEHICLE before installing
any other floor mat. NEVER install or stack
an additional floor mat on top of an
existing floor mat.
 ONLY install floor mats designed to fit your vehicle.
NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA approved floor
mat for the specific make, model, and year of your
vehicle.
 ONLY use the driver’s side floor mat on the driver’s
side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch
pedal (if present) to check for interference. If your
floor mat interferes with the operation of any pedal,
or is not secure to the floor, remove the floor mat
from the vehicle and place the floor mat in your
trunk.
 ONLY use the passenger’s side floor mat on the
passenger’s side floor area.
 ALWAYS make sure objects cannot fall or slide into
the driver’s side floor area when the vehicle is
moving. Objects can become trapped under acceler -
ator, brake, or clutch pedals and could cause a loss
of vehicle control.
 NEVER place any objects under the floor mat (e.g.,
towels, keys, etc.). These objects could change the
position of the floor mat and may cause interference
with the accelerator, brake, or clutch pedals.
WARNING!
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to the floor
and check the floor mat fasteners are secure to the
vehicle carpet. Fully depress each pedal to check for
interference with the accelerator, brake, or clutch
pedals then re-install the floor mats.
 It is recommended to only use mild soap and water
to clean your floor mats. After cleaning, always check
your floor mat has been properly installed and is
secured to your vehicle using the floor mat fasteners
by lightly pulling mat.
WARNING!

23_DT_OM_EN_USC_t.book Page 312

IN CASE OF EMERGENCY331
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
per FCA US LLC instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to fascia/
bumpers or associated brackets. State and local laws
regarding vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle's battery is
discharged, find Instructions on shifting the transmission
out of PARK in order to move the vehicle
Úpage 328.
TWO-WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle with all four
wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with front wheels
on the ground) under the following conditions:
 The transmission must be in NEUTRAL (N). Instructions
on shifting the transmission to NEUTRAL (N) when the
engine is OFF
Úpage 328.
 The towing speed must not exceed 30 mph (48 km/h).
 The towing distance must not exceed 30 miles
(48 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) and farther than 30 miles (48 km), tow with the rear wheels OFF the
ground. An acceptable method to tow the vehicle on a
flatbed are as follows:
 Using a suitable steering wheel stabilizer to hold the
front wheels in the straight position with the rear
wheels raised and the front wheels ON the ground.
FOUR-WHEEL DRIVE MODELS
FCA US LLC recommends towing with all wheels OFF the
ground.
CAUTION!
 Do not use sling type equipment when towing.
Vehicle damage may occur.
 When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
CAUTION!
Towing this vehicle in violation of the approved
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
CAUTION!
Front or rear wheel lifts must not be used (if the
remaining wheels are on the ground). Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when towing.
 Towing this vehicle in violation of the approved
requirements can cause severe transmission and/or
transfer case damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.
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CUSTOMER ASSISTANCE399
You will be given the name of the service provider and an
estimated time of arrival. If you feel you are in an unsafe
situation, please let us know. With your consent, we will
contact local police or safety authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within 30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on vehicle and
service eligibility. If eligible, we will reimburse you for the
reasonable amount actually paid, based on the usual and
customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be mailed
to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by
FCA US LLC. Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a
12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
10

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403
INDEX
AAccessory Drive Belt Inspection .................................. 346
Adaptive Cruise Control (ACC)
(Cruise Control) ................................................... 143
, 145
Adding Engine Coolant (Antifreeze) ............................ 350
Adding Fuel................................................................... 171
Additives, Fuel .............................................................. 393
Adjust Down...........................................................................32
Forward ...................................................................... 32
Rearward ....................................................................32
Up................................................................................ 32
Adjustable Pedals ...........................................................38
Advance Phone Connectivity ....................................... 235
Air Bag Air Bag Operation.................................................... 290
Air Bag Warning Light .................................... 288
, 291
Enhanced Accident Response ...................... 297, 332
Event Data Recorder (EDR).................................... 332 Front Air Bag ........................................................... 291
If Deployment Occurs ............................................. 297
Knee Impact Bolsters ............................................. 294
Maintaining Your Air Bag System .......................... 298
Maintenance ........................................................... 298
Redundant Air Bag Warning Light ......................... 289
Transporting Pets.................................................... 311
Air Bag Light ...............................................108
, 288, 311
Air Cleaner, Engine (Engine Air Cleaner Filter) ........... 342
Air Conditioner Maintenance ...................................... 344
Air Conditioner Refrigerant .......................................... 344
Air Conditioner System ................................................ 344 Air Conditioning........................................................ 54
, 56
Air Conditioning Filter ............................................59, 344
Air Conditioning System ................................................. 59
Air Conditioning, Operating Tips .................................... 59
Air Filter ............................................................... 342
, 344
Air Pressure Tires.......................................................................... 377
Air Suspension .................................................... 134
, 137
Alarm Panic........................................................................... 17
Security Alarm...................................................23
, 110
Alterations/Modifications Vehicle........................................................................ 11
Antifreeze (Engine Coolant) ............................... 350
, 395
Disposal ...................................................................351
Anti-Lock Brake System (ABS) ..................................... 262
Anti-Lock Warning Light................................................ 110
Assist, Hill Start ............................................................. 266
Audio Settings ............................................................... 224
Audio Systems (Radio) ................................................. 191
Auto Down Power Windows............................................ 70
Automatic Door Locks .................................................... 27 Automatic Headlights ..................................................... 48Automatic High Beams ................................................... 47
Automatic Tailgate Release ........................................... 75
Automatic Temperature Control (ATC) .......................... 59
Automatic Transmission ..................................... 125
, 353
Adding Fluid ............................................................. 353
Fluid And Filter Change ...........................................353
Fluid Change ............................................................353 Fluid Level Check ....................................................353 Fluid Type .......................................................353
, 397
Special Additives ..................................................... 353
Automatic Transmission Limp Home Mode ............... 128
AutoPark ....................................................................... 119
AUX Camera .................................................................. 168
Auxiliary Driving Systems ............................................. 269
Axle Fluid.............................................................. 353
, 397
Axle Locker System ...................................................... 140
Axle Lubrication ............................................................ 353
BBack-Up Camera........................................................... 163
Battery..................................................................108, 340
Charging System Light ............................................ 108
Keyless Key Fob Replacement................................. 17
Battery Saver Feature .................................................... 50
Bed Divider ..................................................................... 84 Bed Extender .................................................................. 84
Bed Step ......................................................................... 78
Bedliner......................................................................... 389
Belts, Seat..................................................................... 311
Blind Spot Monitoring .................................................. 269
Bluetooth Connecting To A Particular Mobile Phone Or Audio Device After Pairing ................................. 231
Body Builders Guide..........................................................9
Body Mechanism Lubrication ...................................... 347
Bodywork ...................................................................... 388
B-Pillar Location ........................................................... 374
Brake Assist System..................................................... 263
Brake Control System .................................................. 263
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