Ram 2500 2011 (Gas and Diesel) Owner's Guide

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PERSONALIZED TERMS AND CONDITIONS WELCOME KIT
Upon receipt and acceptance of your application by Chrysler, as submitted
by your selling retailer, you will be mailed a personalized welcome letter
confirming your entitlement to the benefits of the contract you purchased,
a member’s card and the Terms and Conditions outline. This will identify
you and your vehicle to any Chrysler Retailer in Canada, or the United
States, as being eligible for plan services for the period of the terms
selected. The member’s card is to be presented to the retailer when
requesting plan services.
OWNER’S RESPONSIBILITY
The owner’s responsibility is to properly operate, care for and maintain the
vehicle as prescribed in the Owner’s Manual supplied by Chrysler with
each new vehicle and herein.
PLAN SERVICE/TOLL-FREE NUMBER
Plan service will be provided by the retailer who sold you the plan. In the
event that you cannot return to the selling retailer for service, you may
request plan service from any Chrysler Retailer in the United States or
Canada. If you are unable to obtain plan service from an authorized
retailer, you can call the toll-free number to receive service instructions.
Chrysler Canada stands fully behind its service contracts. Be sure that
the contract you buy is a genuine Chrysler Service Contract. We are not
responsible for other companies’ contracts.
30
OPTIONAL CHRYSLER CANADA SERVICE CONTRACTS

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SCHEDULED MAINTENANCE
GAS ENGINES

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INTRODUCTIONThe oil change indicator system will remind you that
it is time to take your vehicle in for scheduled
maintenance. Based on engine operation condition
the oil change indicator message will illuminate, this
means that service is required for your vehicle. Have
your vehicle serviced as soon as possible, within the
next 800 km. The oil change indicator message will
not monitor the time since the last oil change. Change
your vehicles oil if it has been 6 months since your
last oil change even if the oil change indicator
message is NOT illuminated. Change your engine oil
more often if you drive your vehicle off-road for an
extended period of time.Under no circumstances
should oil change intervals exceed 13,000 km or
6 months, whichever comes first.Your dealer will
reset the oil change indicator message after complet-
ing the scheduled oil change. If this scheduled oil
change is performed by someone other than yourdealer the message can be reset by referring to the
steps described in the Owner’s Manual.
The performance of all scheduled service work is
required to maintain your vehicle in good operat-
ing condition. Chrysler Canada Inc. reserves the
right to deny warranty coverage if the vehicle has
not been properly maintained. While we do not
insist that such work be performed by factory
authorized retailers, we strongly recommend that
an authorized Chrysler, Jeepor Dodge Retailer
perform this work.
AT EACH STOP FOR FUEL
•Check the engine oil level about 5 minutes
after a fully warmed engine is shut off. Check-
ing the oil level while the vehicle is on level
ground will improve the accuracy of the oil
level reading. Add oil only when the level is at
or below the ADD or MIN mark.
•Check the windshield washer solvent and add
if required.ONCE A MONTH
•Check tire pressure and look for unusual wear
or damage.
•Inspect the battery and clean and tighten the
terminals as required.
•Check the fluid levels of coolant reservoir,
brake master cylinder, power steering and
transmission and add as needed.
•Check all lights and other electrical items for
correct operation.
•Check and clean wiper blades. Replace if
required.
AT EACH OIL CHANGE
•Change the engine oil filter.
•Inspect the brake hoses and lines.
VISUAL INSPECTIONS —
INSPECT FOR SIGNS OF COMPONENT
DETERIORATION AND PHYSICAL DAMAGE.
MAINTENANCEScheduled maintenance must be completed to provide the best vehicle performance and reliability. The limited warranties in the
warranty booklet DO NOT COVER repairs required due to improper maintenance. We strongly suggest you keep track of scheduled maintenance and keep receipts
or other documents. Use only recommended MoparLubricants and genuine MoparParts. In the event that a condition arises between maintenance intervals,
please contact your retailer. AVOID PROLONGED PERIODS OF IDLING.
NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICATED, FOLLOW THE INTERVAL THAT OCCURS FIRST.

JOBNAME: 288987 2011 Maint-Wa PAGE: 1 SESS: 59 OUTPUT: Wed May 26 09:12:27 2010
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Perform Maintenance At
13,000 km or 6 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change
interval exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this
service.
❏Lubricate the front drive shaft fitting. (All 4x4 models except 1500)
* Oil changes that are prompted by the oil change indicator system prior to this schedule maintenance interval can
be recorded in the oil change log section.
Perform Maintenance
At
6 Months or
13,000 km
Odometer Reading
DateRetailer Copy
Remove and attach to Repair Order
................................................................................................

JOBNAME: 288987 2011 Maint-Wa PAGE: 2 SESS: 59 OUTPUT: Wed May 26 09:12:27 2010
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❏Change the engine oil and oil filter.Under no circum-
stances should the oil change interval exceed 13,000 km
or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if
it occurs prior to this service.
❏Lubricate the front drive shaft fitting. (All 4x4 models ex-
cept 1500)
* Oil changes that are prompted by the oil change indicator system prior to this
schedule maintenance interval can be recorded in the oil change log section.
Perform Maintenance At
13,000 km or 6 Months
Odometer Reading
Date
Repair Order No.
CHRYSLER
RETAILERSTAMP
Signature of authorized Chrysler Canada Retailer
................................................................................................

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Perform Maintenance At
26,000 km or 12 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change
interval exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this
service.
❏Lubricate the front drive shaft fitting. (All 4x4 models except 1500)
❏Inspect the engine air filter if using your vehicle in dusty or off-road conditions;
replace if necessary.
❏Inspect the brake linings; replace if necessary.
❏Inspect the CV joints.
❏Inspect the exhaust system.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if
necessary.
* Oil changes that are prompted by the oil change indicator system prior to this schedule maintenance interval can
be recorded in the oil change log section.
Perform Maintenance
At
12 Months or
26,000 km
Odometer Reading
DateRetailer Copy
Remove and attach to Repair Order
................................................................................................

JOBNAME: 288987 2011 Maint-Wa PAGE: 4 SESS: 59 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/01bintervals-gas
❏Change the engine oil and oil filter.Under no circum-
stances should the oil change interval exceed 13,000 km
or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if
it occurs prior to this service.
❏Lubricate the front drive shaft fitting. (All 4x4 models ex-
cept 1500)
❏Inspect the engine air filter if using your vehicle in dusty
or off-road conditions; replace if necessary.
❏Inspect the brake linings; replace if necessary.
❏Inspect the CV joints.
❏Inspect the exhaust system.
❏Inspect the front suspension components, tie rod ends and
boot seals; replace if necessary.
* Oil changes that are prompted by the oil change indicator system prior to this
schedule maintenance interval can be recorded in the oil change log section.
Perform Maintenance At
26,000 km or 12 Months
Odometer Reading
Date
Repair Order No.
CHRYSLER
RETAILERSTAMP
Signature of authorized Chrysler Canada Retailer
................................................................................................

JOBNAME: 288987 2011 Maint-Wa PAGE: 5 SESS: 59 OUTPUT: Wed May 26 09:12:27 2010
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Perform Maintenance At
39,000 km or 18 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change
interval exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this
service.
❏Lubricate the front drive shaft fitting. (All 4x4 models except 1500)
❏Inspect the front (4x4) and rear axle fluid; change if using your vehicle for any of
the following: police, fleet, off-road or frequent trailer towing.
❏Inspect the CV joints.
❏Inspect the exhaust system.
* Oil changes that are prompted by the oil change indicator system prior to this schedule maintenance interval can
be recorded in the oil change log section.
Perform Maintenance
At
18 Months or
39,000 km
Odometer Reading
DateRetailer Copy
Remove and attach to Repair Order
................................................................................................

JOBNAME: 288987 2011 Maint-Wa PAGE: 6 SESS: 59 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/01bintervals-gas
❏Change the engine oil and oil filter.Under no circum-
stances should the oil change interval exceed 13,000 km
or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if
it occurs prior to this service.
❏Lubricate the front drive shaft fitting. (All 4x4 models ex-
cept 1500)
❏Inspect the front (4x4) and rear axle fluid; change if using
your vehicle for any of the following: police, fleet, off-
road or frequent trailer towing.
❏Inspect the CV joints.
❏Inspect the exhaust system.
* Oil changes that are prompted by the oil change indicator system prior to this
schedule maintenance interval can be recorded in the oil change log section.
Perform Maintenance At
39,000 km or 18 Months
Odometer Reading
Date
Repair Order No.
CHRYSLER
RETAILERSTAMP
Signature of authorized Chrysler Canada Retailer
................................................................................................

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Perform Maintenance At
52,000 km or 24 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change
interval exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this
service.
❏Lubricate the front drive shaft fitting. (All 4x4 models except 1500)
❏Inspect the brake linings; replace if necessary.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if
necessary.
❏Adjust the parking brake on vehicles equipped with four-wheel disc brakes.
❏Replace the engine air filter.
❏Inspect the transfer case fluid. (4x4)
❏Replace the spark plugs on 3.7L and 5.7L engines.
* Oil changes that are prompted by the oil change indicator system prior to this schedule maintenance interval can
be recorded in the oil change log section.
Perform Maintenance
At
24 Months or
52,000 km
Odometer Reading
DateRetailer Copy
Remove and attach to Repair Order
................................................................................................