display Ram 2500 2020 Owner's Manual

408SERVICING AND MAINTENANCE
exhaust after-treatment system work together
to achieve the EPA Heavy Duty Diesel Engine
Emissions Standards. These systems are seam -
lessly integrated into your vehicle and managed
by the Cummins Powertrain Control Module
(PCM). The PCM manages engine combustion
to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants,
with no input or interaction on your part.
If the engine is allowed to idle or the truck is
driven on low engine speed drive cycles for
more than two hours, the system will automati -
cally enter an emissions operating mode that
will increase the engine idle speed to 900 RPM
(1050 RPM for Chassis Cab). While in this
mode, which is designed to help maintain the
Diesel Particulate Filter, the engine idle speed
will return to normal when the brake pedal is
applied. A small change in engine tone or a
slight change in engine performance while
accelerating may also be noticeable at speeds
below 20 mph (32 kmh). This operating mode
may last for up to an hour of idle time, or around
20 minutes of driving time.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Diesel Exhaust Fluid
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of selective catalytic
reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to “Fluids And Lubricants” in “Technical
Specification” for further information.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO (866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
You can receive assistance in locating DEF by
contacting an authorized dealer.
Body Lubrication
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such
as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating, excess
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder Lubri
-
cant directly into the lock cylinder.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.

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SERVICING AND MAINTENANCE417
checked. Operating the vehicle with an
improper fluid level can cause severe transmis -
sion damage.
Fluid Level Check — Six-Speed Transmission
It is best to check the fluid level when the trans -
mission is at normal operating temperature
(158-176°F / 70-80°C). This normally occurs
after at least 15 miles (25 km) of driving. At normal operating temperature the fluid cannot
be held comfortably between the fingertips. You
can read the transmission sump temperature in
the instrument cluster screen refer to “Instru -
ment Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Use the following procedure to check the trans -
mission fluid level properly:

1. Monitor the transmission temperature using the instrument cluster display, and
operate the vehicle as required to reach the normal operating temperature. If the
transmission is not functioning properly, or
the vehicle cannot be driven, see the NOTE
and CAUTION below about checking the
fluid level at colder temperatures.

2. Park the vehicle on level ground.
3. Run the engine at normal idle speed for at least 60 seconds, and leave the engine
running for the rest of this procedure.
4. Fully apply the parking brake, and press the brake pedal.
5. Place the gear selector momentarily into each gear position (allowing time for the
transmission to fully engage in each posi -
tion), ending with the transmission in PARK.
6. Remove the dipstick, wipe it clean and rein -
sert it until seated.
7. Remove the dipstick again and note the fluid level on both sides. The fluid level
reading is only valid if there is a solid
coating of oil on both sides of the dipstick.
Note that the holes in the dipstick will be full
of fluid if the actual level is at or above the
hole. The fluid level should be between the
“HOT” (upper) reference holes on the dipstick at normal operating temperature. If
the fluid level is low, add fluid through the
dipstick tube to bring it to the proper level.
Do not overfill.
Use ONLY the specified fluid
refer to "Fluids And Lubricants" in “Tech -
nical Specifications” for fluid specifications.
After adding any quantity of oil through the
dipstick tube, wait a minimum of two
minutes for the oil to fully drain into the
transmission before rechecking the fluid
level.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two “COLD” (lower)
holes on the dipstick with the fluid at 60-70°F /
16-21°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.
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SERVICING AND MAINTENANCE437
(Continued)
increase tread life, help to maintain mud, snow
and wet traction levels and contribute to a
smooth, quiet ride.
Refer to the “Maintenance Plan” for the proper
maintenance intervals. More frequent rotation
is permissible if desired. The reasons for any
rapid or unusual wear should be corrected prior
to rotation being performed.
The suggested rotation method is the “rearward
cross” shown in the following diagram. This
rotation pattern does not apply to some direc -
tional tires that must not be reversed.

Tire Rotation (Rearward Cross)
Dual Rear Wheels — If Equipped
The tires used on dual wheel assemblies should
be matched for wear to prevent overloading one
tire in a set. To check if tires are even, lay a
straight edge across all four tires. The straight
edge should touch all the tires.
Tire Rotation

NOTE:
If your vehicle is equipped with a Tire Pressure
Information System (TPIS):
The Tire Pressure Information System (TPIS)
uses unique sensors in the inner rear wheels
to help identify them from the outer rear
wheels, because of this, the inner and outer
wheel locations can’t be switched.
After a tire rotation is completed, as shown
below, the system can auto learn the loca -
tions of each sensor ID. Auto learning/local -
ization occurs when the vehicle ignition
status is changed from Off to On and speeds
of greater than 5 mph (8km/h) are obtained
and remain over 5 mph (8km/h) for at about
a 15 minute period. You may need to drive
for 20 minutes to account slower speeds and
stops.
If the tires are rotated incorrectly, The auto
localization of the TPIS sensors will fail to
locate correctly resulting in incorrect loca -
tions for the pressure values displayed in the
instrument cluster.
CAUTION!
3500 Dual Rear Tires may only have one
approved direction of rotation. This is to
accommodate the asymmetrical design
(tread pattern) of the On/Off-Road tire and
the use of Outline White Letter (OWL) tires.
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458
MULTIMEDIA
UCONNECT SYSTEMS
For detailed information about your Uconnect
4/4C/4C NAV with 8.4-inch or 12-inch display,
refer to your Uconnect Owner’s Manual Supple-
ment.
NOTE:
Uconnect screen images are for illustration
purposes only and may not reflect exact soft -
ware for your vehicle.
CYBERSECURITY
Your vehicle may be a connected vehicle and
may be equipped with both wired and wireless
networks. These networks allow your vehicle to
send and receive information. This information
allows systems and features in your vehicle to
function properly. Your vehicle may be equipped with certain secu
-
rity features to reduce the risk of unauthorized
and unlawful access to vehicle systems and
wireless communications. Vehicle software
technology continues to evolve over time and
FCA US LLC, working with its suppliers, evalu -
ates and takes appropriate steps as needed.
Similar to a computer or other devices, your
vehicle may require software updates to
improve the usability and performance of your
systems or to reduce the potential risk of unau -
thorized and unlawful access to your vehicle
systems.
The risk of unauthorized and unlawful access to
your vehicle systems may still exist, even if the
most recent version of vehicle software (such as
Uconnect software) is installed.
WARNING!
It is not possible to know or to predict all of
the possible outcomes if your vehicle’s
systems are breached. It may be possible
that vehicle systems, including safety
related systems, could be impaired or a
loss of vehicle control could occur that may
result in an accident involving serious injury
or death.
ONLY insert media (e.g., USB, SD card, or
CD) into your vehicle if it came from a
trusted source. Media of unknown origin
could possibly contain malicious software,
and if installed in your vehicle, it may
increase the possibility for vehicle systems
to be breached.
As always, if you experience unusual
vehicle behavior, take your vehicle to your
nearest authorized dealer immediately.

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MULTIMEDIA459
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security
breach, vehicle owners should:
Routinely check www.driveuconnect.com
(US Residents) or www.driveuconnect.ca
(Canadian Residents) to learn about
available Uconnect software updates.
Only connect and use trusted media devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired communica -
tions cannot be assured. Third parties may
unlawfully intercept information and private
communications without your consent. For
further information, refer to “Data Collection &
Privacy” in your Uconnect Owner’s Manual
Supplement or “Onboard Diagnostic System
(OBD II) Cybersecurity” in “Getting To Know Your
Instrument Panel”.
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the instru -
ment panel. These buttons allow you to access
and change the customer programmable
features. Many features can vary by vehicle.
Buttons on the faceplate are located below
and/or beside the Uconnect system in the
center of the instrument panel. In addition,
there is a Scroll/Enter control knob located on
the right side. Turn the control knob to scroll
through menus and change settings. Push the
center of the control knob one or more times to
select or change a setting.
Your Uconnect system may also have Screen
Off and Mute buttons on the faceplate.
Push the Screen Off button on the faceplate to
turn off the Uconnect screen. Push the button
again or tap the screen to turn the screen on.
Push the Back Arrow button to exit out of a
Menu or certain option on the Uconnect system.
Uconnect 3 Settings

Uconnect 3 With 5-inch Display Buttons On The Touch -
screen And Buttons On The Faceplate

Push the SETTINGS button, then press the
Settings button on the touchscreen (if
equipped) to display the settings menu screen.
In this mode the Uconnect system allows you to
access programmable features that may be
equipped such as Display, Units, Voice, Clock,
Safety & Driving Assistance, Lights, Doors &
Locks, Power Side Steps, Auto-On Comfort (if
equipped), Engine Off Options, Suspension,
Trailer Brake, Audio, Phone/Bluetooth®, Siri -
usXM® Setup (if equipped), Restore Settings,
Clear Personal Data, and System Information.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
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460MULTIMEDIA
NOTE:
Only one category may be selected at a time.
When making a selection, press the button on
the touchscreen to enter the desired menu.
Once in the desired menu, press and release
the preferred setting until the button is high -lighted. Once the setting is complete, either
press the Back Arrow or the Done button on the
touchscreen or push the Back button on the
faceplate to return to the previous menu.
Pressing the Up or Down Arrow buttons on the
touchscreen on the right side of the screen will
allow you to toggle up or down through the list
of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
Display
After pressing the Display button on the touchscreen, the following settings will be available.
Units
After pressing Units on the touchscreen, the following will be available:
Setting Name
Selectable Options
Display ModeAutoManual
Set Language English, Français, Español
Touchscreen Beep OnOff
Fuel Saver Display OnOff
NOTE:
The “Fuel Saver Display” feature will allow you to enable fuel saver mode and will be displayed in the instrument cluster display.
Setting Name Selectable Options
UnitsUSMetric Custom
Speed MPH km/h
Distance mi km

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462MULTIMEDIA
Safety/Assistance
After pressing the Safety/Assistance button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Forward Collision Warning — If
Equipped Off
Warning Only Warning & Braking
Forward Collision Warning Sensitivity — If Equipped Near
Med Far
Lane Sense Warning — If Equipped EarlyMedLate
Lane Sense Strength — If Equipped LowMed High
Front ParkSense Chime Volume - If Equipped Low
Med High
Rear ParkSense Chime Volume — If Equipped Low
Med High
Tilt Side Mirrors In Reverse — If Equipped On
Off
NOTE:
When the “Tilt Side Mirrors In Reverse” feature is selected, the exterior side-view mirrors tilt downward when the ignition is in the ON/RUN position
and the transmission gear selector is in the REVERSE position. The mirrors move back to their previous position when the transmission is shifted out
of REVERSE. Surround View Camera — If Equipped On
Off
NOTE:
The “Surround View Camera” feature displays a complete 360 degree view of the vehicle's exterior environment while backing up.

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Surround View Camera Delay — If
Equipped On
Off
NOTE:
The “Surround View Camera Delay” setting determines whether or not the screen will display the 360 degree view image with guidelines for up to
10 seconds after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed exceeds 8 mph (13 km/h), the transmission
is shifted into PARK, or the ignition is switched to the OFF position. Surround View Camera Guidelines — If Equipped On
Off
NOTE:
The “Surround View Camera Guidelines” feature allows you to see active guidelines over the Surround View camera display whenever the gear
selector is put into REVERSE or the Surround View button on the touchscreen is pressed. The image will be displayed on the radio touchscreen display. ParkView Backup Camera Active Guidelines On
Off
NOTE:
Your vehicle may be equipped with the ParkView Backup Camera Active Guidelines that allows you to see active guidelines over the ParkView Backup
camera display whenever the gear selector is put into REVERSE. The image will be displayed on the radio touchscreen display along with a caution
note to “check entire surroundings” across the top of the screen. After five seconds, this note disappears. ParkView Backup Camera Delay On Off
NOTE:
When the vehicle is shifted out of REVERSE (with camera delay turned OFF), the rear camera mode is exited and the navigation or audio screen
appears again. When the vehicle is shifted out of REVERSE (with camera delay turned ON), the rear view image with dynamic grid lines will be
displayed for up to 10 seconds after shifting out of REVERSE unless the forward vehicle speed exceeds 8 mph (12 km/h), the transmission is shifted into PARK or the ignition is switched to the OFF position.
Setting Name Selectable Options
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468MULTIMEDIA
Engine Off Options
After pressing the Engine Off Options button on the touchscreen, the following settings will be available:
Suspension — If Equipped
After pressing the Suspension button on the touchscreen, the following settings will be available:NOTE:
When the “Auto-On Driver Heated/Ventilated Seat & Steering Wheel With Vehicle Start” feature is selected, the driver's heated seat and heated
steering wheel will automatically turn on when temperatures are below 40°F (4.4°C). When temperatures are above 80°F (26.7°C), the driver vented
seat will turn on.
Setting Name
Selectable Options
Setting NameSelectable Options
Easy Exit Seats — If EquippedOnOff
Headlight Off Delay 0 sec
30 sec
60 sec 90 sec
Engine Off Power Delay 0 sec
45 sec
5 min 10 min
Setting Name Selectable Options
Auto Entry/Exit — If EquippedOnOff
Setting Name Selectable Options
Display Suspension MessagesAllWarning Only
Tire Jack Mode OnOff

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Audio
After pressing the Audio button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Balance/FadeFrontBack LeftRight
NOTE:
The “Balance/Fade” feature allows you to adjust the Balance and Fade settings. Press and drag the Speaker icon or use the arrows to adjust, tap the
C icon to readjust to the center. Equalizer + –
NOTE:
When in the “Equalizer” display you may adjust the Bass, Mid and Treble settings. Speed Adjusted Volume Off123
NOTE:
The “Speed Adjusted Volume” feature increases or decreases volume relative to vehicle speed. Surround Sound — If Equipped On
Off
NOTE:
The “Surround Sound” feature provides simulated surround sound mode. AUX Volume Offset — If Equipped On
Off
NOTE:
The “AUX Volume Offset” feature provides the ability to tune the audio level for portable devices connected through the AUX input. Loudness — If Equipped On Off
NOTE:
The “Loudness” feature improves sound quality at lower volumes.

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