audio Ram 3500 2020 User Guide

348IN CASE OF EMERGENCY
(Continued)
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator:
Indication that the occupant placed a
SOS Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system
to determine if additional help is needed. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper
-
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occurring
in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi -
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the
vehicle’s operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.

20_DJD2_OM_EN_USC_t.book Page 348

IN CASE OF EMERGENCY349
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities. SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console light located between
the ASSIST and SOS buttons will continuously
be illuminated red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact an authorized dealer.”
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:Delayed accessories mode is active.
The ignition is in the OFF position.
The vehicle’s electrical systems are not
intact.
The SOS Call system software and/or hard
-
ware are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add
aftermarket electrical equipment to the
vehicle’s electrical system. This may
prevent your vehicle from sending a signal
to initiate an emergency call. To avoid inter -
ference that can cause the SOS Call system
to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to
fail when you need it. You could be injured
if the air bag system is not there to help
protect you.
WARNING! (Continued)
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING! (Continued)
6

20_DJD2_OM_EN_USC_t.book Page 349

468MULTIMEDIA
Privacy of any wireless and wired
communications cannot be assured. Third
parties may unlawfully intercept information
and private communications without your
consent. For further information, refer to “Data
Collection & Privacy” in your Uconnect Owner’s
Manual Supplement or “Onboard Diagnostic
System (OBD II) Cybersecurity” in “Getting To
Know Your Instrument Panel”.
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the
instrument panel. These buttons allow you to
access and change the customer
programmable features. Many features can
vary by vehicle.
Buttons on the faceplate are located below
and/or beside the Uconnect system in the
center of the instrument panel. In addition,
there is a Scroll/Enter control knob located on
the right side. Turn the control knob to scroll
through menus and change settings. Push the
center of the control knob one or more times to
select or change a setting. Your Uconnect system may also have Screen
Off and Mute buttons on the faceplate.
Push the Screen Off button on the faceplate to
turn off the Uconnect screen. Push the button
again or tap the screen to turn the screen on.
Push the Back Arrow button to exit out of a
Menu or certain option on the Uconnect system.
UCONNECT 3 SETTINGS

Uconnect 3 With 5-inch Display Buttons On The
Touchscreen And Buttons On The Faceplate
Push the SETTINGS button, then press the
Settings button on the touchscreen (if equipped)
to display the settings menu screen. In this mode the Uconnect system allows you to access
programmable features that may be equipped
such as Display, Units, Voice, Clock, Safety &
Driving Assistance, Lights, Doors & Locks, Power
Side Steps, Auto-On Comfort (if equipped),
Engine Off Options, Suspension, Trailer Brake,
Audio, Phone/Bluetooth®, SiriusXM® Setup (if
equipped), Restore Settings, Clear Personal
Data, and System Information.

NOTE:
Only one category may be selected at a time.
When making a selection, press the button on
the touchscreen to enter the desired menu.
Once in the desired menu, press and release
the preferred setting until the button is
highlighted. Once the setting is complete, either
press the Back Arrow or the Done button on the
touchscreen or push the Back button on the
faceplate to return to the previous menu.
Pressing the Up or Down Arrow buttons on the
touchscreen on the right side of the screen will
allow you to toggle up or down through the list
of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate

20_DJD2_OM_EN_USC_t.book Page 468

MULTIMEDIA473
ParkView Backup Camera Active
Guidelines On
Off
NOTE:
Your vehicle may be equipped with the ParkView Backup Camera Active Guidelines that allows you to see active guidelines over the ParkView Backup
camera display whenever the gear selector is put into REVERSE. The image will be displayed on the radio touchscreen display along with a caution
note to “check entire surroundings” across the top of the screen. After five seconds, this note disappears. Fixed Guidelines On Off
ParkView Backup Camera Delay On Off
NOTE:
When the vehicle is shifted out of REVERSE (with camera delay turned OFF), the rear camera mode is exited and the navigation or audio screen
appears again. When the vehicle is shifted out of REVERSE (with camera delay turned ON), the rear view image with dynamic grid lines will be
displayed for up to 10 seconds after shifting out of REVERSE unless the forward vehicle speed exceeds 8 mph (12 km/h), the transmission is shifted
into PARK or the ignition is switched to the OFF position. Forward Facing Camera Guidelines — If Equipped On
Off
NOTE:
The “Forward Facing Camera Guidelines” feature is an off-road type of feature that shows the path of the tires based on the steering wheel input. CHMSL (Center High Mounted Stop Lamp) Camera Dynamic Centerline — If Equipped On
Off
NOTE:
When the “CHMSL Camera Dynamic Centerline” feature is selected, it will assist in backing up for trailer alignment and hook up. This feature is only
available if your vehicle is equipped with Surround View Camera.
Setting Name Selectable Options
9

20_DJD2_OM_EN_USC_t.book Page 473

480MULTIMEDIA
Trailer Brake — If Equipped
After pressing the Trailer Brake button on the touchscreen, the following settings will be available:
Audio
After pressing the Audio button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Trailer SelectTrailer 1Trailer 2Trailer 3Trailer 4
Trailer Brake Type Light ElectricHeavy Electric Light EOHHeavy EOH
Trailer Name List of Trailer Names Available
NOTE:
You can select and personalize your trailer name depending on the type of trailer you are hauling. Select the trailer name from the following list: trailer,
boat, car, cargo, dump, equipment, flatbed, gooseneck, horse, livestock, motorcycle, snowmobile, travel, utility, and 5th wheel.
Setting Name Selectable Options
Balance/FadeFrontBack LeftRight
NOTE:
The “Balance/Fade” feature allows you to adjust the Balance and Fade settings. Press and drag the Speaker icon or use the arrows to adjust, tap the
C icon to readjust to the center. Equalizer + –
NOTE:
When in the “Equalizer” display you may adjust the Bass, Mid and Treble settings. Speed Adjusted Volume Off123
NOTE:
The “Speed Adjusted Volume” feature increases or decreases volume relative to vehicle speed.

20_DJD2_OM_EN_USC_t.book Page 480

MULTIMEDIA481
Phone/Bluetooth®
After pressing the Phone/Bluetooth® button on the touchscreen, the following settings will be available:Surround Sound — If
Equipped On
Off
NOTE:
The “Surround Sound” feature provides simulated surround sound mode. AUX Volume Offset — If Equipped On
Off
NOTE:
The “AUX Volume Offset” feature provides the ability to tune the audio level for portable devices connected through the AUX input. Auto Play — If Equipped On Off
Loudness — If Equipped On Off
NOTE:
The “Loudness” feature improves sound quality at lower volumes.
Setting Name Selectable Options
Setting NameSelectable Options
Paired Phones List of Paired Phones
NOTE:
The “Paired Phones” feature shows which phones are paired to the Phone/Bluetooth® system. For further information, refer to “Phone Operation” in
“Uconnect 3 With 5-inch Display” section for further details.9

20_DJD2_OM_EN_USC_t.book Page 481

MULTIMEDIA483
Restore Default Settings
After pressing the Restore Default Settings button on the touchscreen, the following setting will be available:
Clear Personal Data
After pressing the Clear Personal Data Settings button on the touchscreen, the following setting will be available:
Setting Name Selectable Options
Restore Default SettingsYesNo
NOTE:
When the “Restore Default Settings” feature is selected it will reset the Display, Clock, Audio, and Radio Settings to their default settings. If “Yes” is
selected a pop-up will appear asking "Are you sure you want to reset your settings to default?” select “Yes” to restore, or “No” to exit.
Setting Name Selectable Options
Clear Personal DataYesNo
NOTE:
When this feature is selected it will remove all personal data including Bluetooth® devices and presets. If “Yes” is selected a pop-up will appear asking
"Are you sure you want to clear all personal data?” select “Yes” to Clear, or “No” to exit.
9

20_DJD2_OM_EN_USC_t.book Page 483

484MULTIMEDIA
UCONNECT 4/4C/4C NAV SETTINGS

Uconnect 4/4C/4C NAV With 8.4-inch Display Buttons
On The Touchscreen And Buttons On The Faceplate
Press the Apps button on the touchscreen then
press the Settings button on the touchscreen to
display the settings menu screen. In this mode
the Uconnect system allows you to access
programmable features that may be equipped
such as Language, Display, Units, Voice, Clock,
Safety & Driving Assistance, Mirrors & Wipers,
Lights, Doors & Locks, Power Side Steps (if
equipped), Auto-On Comfort (if equipped),
Engine Off Options, Suspension, Trailer, Audio,
Phone/Bluetooth®, SiriusXM® Setup (if
equipped), Restore Settings, and System
Information.
When making a selection, press the button on
the touchscreen to enter the desired menu.
Once in the desired menu, press and release
the preferred setting until a check mark
appears next to the setting, showing that setting
has been selected. Once the setting is
complete, press the Back Arrow button on the
touchscreen to return to the previous menu or
press the X button on the touchscreen to close
out of the settings screen. Pressing the Up or
Down Arrow buttons on the touchscreen on the
right side of the screen will allow you to toggle
up or down through the list of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate

20_DJD2_OM_EN_USC_t.book Page 484

500MULTIMEDIA
NOTE:
For further information about Trailer Tire Pressure Monitoring, refer to “Auxiliary Driving Systems” in “Safety.”
Audio
After pressing the Audio button on the touchscreen, the following settings will be available:NOTE:
After pressing Next, the Tire Pressure screen appears. The default for this option is 50 PSI (344 kPa), however the range is selectable anywhere
between 25–125 PSI (172–862 kPa). Once PSI (kPa) is programmed, the pairing screen appears. Tire sensors must be paired in order shown.
Starting with Tire 1, deflate tire by 5 PSI (34 kPa) and wait for a horn chirp. Repeat process until complete. Do not exit the pairing screen until process
is complete. If pairing has been unsuccessful, a double horn chirp will sound, and a prompt on the touchscreen will allow you to retry the procedure;
“Retry” will only appear when setup fails. Each tire must be successfully paired during a single pairing process to receive the success screen.
Trailer Name List of Trailer Names
NOTE:
You can select and personalize your trailer name depending on the type of trailer you are hauling. Select the trailer name from the following list: trailer,
boat, car, cargo, dump, equipment, flatbed, gooseneck, horse, livestock, motorcycle, snowmobile, travel, utility, and 5th wheel.
Setting Name Selectable Options
Setting NameSelectable Options
Balance/FadeFrontRear LeftRight
NOTE:
The “Balance/Fade” feature allows you to adjust the Balance and Fade settings. Press and drag the Speaker icon or use the arrows to adjust, tap the
C icon to readjust to the center. Equalizer + –
NOTE:
When in the “Equalizer” display, you may adjust the Bass, Mid and Treble settings.

20_DJD2_OM_EN_USC_t.book Page 500

MULTIMEDIA501
Phone/Bluetooth® Settings
After pressing the Phone/Bluetooth® Settings button on the touchscreen, the following settings will be available:Speed Adjusted Volume
Off123
NOTE:
The “Speed Adjusted Volume” feature increases or decreases volume relative to vehicle speed. Surround Sound — If Equipped On
Off
NOTE:
The “Surround Sound” feature provides simulated surround sound mode. AUX Volume Offset — If Equipped On
Off
NOTE:
The “AUX Volume Offset” feature provides the ability to tune the audio level for portable devices connected through the AUX input. Auto Play On Off
Setting Name Selectable Options
Setting NameSelectable Options
Phone Pop-ups Displayed in Cluster — If
Equipped On
Off
Do Not Disturb List of Settings
NOTE:
Press “Do Not Disturb” to access the available settings. The following settings are: Auto Reply (Both, Text, Call), Auto Reply Message (Custom, Default),
and Custom Auto Reply Message (Create Message).9

20_DJD2_OM_EN_USC_t.book Page 501