lock Ram 3500 2020 Service Manual

92GETTING TO KNOW YOUR VEHICLE
Deactivation

The Dynamic Centerline feature will automatically
be deactivated whenever the Cargo Camera
display is deactivated. It can also be manually
deactivated through the Uconnect settings.

For further information, refer to “Surround View
Camera System” in “Starting And Operating.”
NOTE:
If the vehicle speed remains below 8 mph
(13 km/h), the Cargo Camera image will be
displayed continuously until the touchscreen
button "X" to disable display of the Cargo
Camera image is pressed.
The touchscreen button “X” to disable the
display of the camera image is made avail -
able ONLY when the vehicle is not in reverse.
If snow, ice, mud, or any foreign substance
builds up on the camera lens, clean the lens,
rinse with water, and dry with a soft cloth. Do
not cover the lens.
Turning Cargo Camera On Or Off — With
Uconnect 4C/4C NAV

1. Press the “Controls” button located on the
bottom of the Uconnect display.

2. Press the “Cargo Camera” button to turn the Cargo Camera system on.
NOTE:

Once initiated by the "Cargo Camera" button, the
Cargo Camera image will be displayed until the
vehicle speed remains below 8 mph (13 km/h)
and the 10 second timer runs out. The image may
be deactivated by pressing the "X" soft button,
placing the ignition in the OFF position, placing
the gear selector in PARK, or pressing the image
defeat “X” button. On deactivation, the previous
selected screen will appear.

RAMBOX — IF EQUIPPED
The RamBox system is an integrated pickup box
storage and cargo management system
consisting of up to three features:
Integrated box side storage bins
Cargo divider (if equipped)
Bed rail tie-down system (if equipped) There will also be a 115 Volt (400 Watt) power
inverter located in the RamBox. Refer to
“Internal Equipment” in this chapter for further
information.
RAMBOX INTEGRATED BOX SIDE
S
TORAGE BINS
Cargo storage bins are located on both sides of
the pickup box. The cargo storage bins provide
watertight, lockable, illuminated storage for up
to 300 lbs (136 kg) of evenly distributed cargo.

RamBox Cargo Storage Bins

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GETTING TO KNOW YOUR VEHICLE93
(Continued)
To open a storage bin with the RamBox
unlocked, push and release the button located
on the lid. The RamBox lid will open upward to
allow hand access. Lift the lid to fully open.
NOTE:
RamBox will not open when the button is
pushed if the RamBox is locked.
RamBox Pushbutton And Lock
The interior of the RamBox will automatically
illuminate when the lid is opened. In addition to
the automatic illumination, there is a manual
on/off switch located at the rear of each storage
bin. Pushing the switch once will turn off the bin
lights, pushing the switch again will turn the
lights back on.

RamBox Light Switch
Cargo bins feature two removable drain plugs
(to allow water to drain from bins). To remove
plug, pull up on the edge. To install, push the
plug downward into drain hole.
NOTE:
Provisions are provided in the bins for cargo
dividers and shelf supports. These accessories
(in addition to other RamBox accessories) are
available from Mopar.Locking And Unlocking RamBox
Push and release the lock or unlock button on
the key fob to lock and unlock all doors, the
tailgate and the RamBox (if equipped). Refer to
“Keys” in this chapter for further details. The
RamBox storage bins can be locked using the
vehicle key. To lock and unlock the storage bin,
insert the key into the keyhole on the push
button and turn clockwise to lock or
counterclockwise to unlock. Always return the
key to the upright (vertical) position before
removing the key from the push button.
CAUTION!

Failure to follow the following items could
cause damage to the vehicle:
Assure that all cargo inside the storage bins
is properly secured.
Do not exceed cargo weight rating of 300 lbs
(136 kg) for 2500 and 3500 series vehicles
per bin.

CAUTION!
Leaving the lid open for extended periods of
time could cause the vehicle battery to
discharge. If the lid is required to stay open
for extended periods of time, it is
recommended that the bin lights be turned
off manually using the on/off switch.
CAUTION!
Ensure cargo bin lids are closed and
latched before moving or driving vehicle.
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94GETTING TO KNOW YOUR VEHICLE
(Continued)
RAMBOX SAFETY WARNING
Carefully follow these warnings to help prevent
personal injury or damage to your vehicle:
RamBox Storage Bin Cover Emergency
Release Lever — If Equipped
As a security measure, a Storage Bin Cover
Emergency Release is built into the storage bin
cover latching mechanism.
Storage Bin Cover Emergency Release Lever

NOTE:
In the event of an individual being locked inside
the storage bin, the storage bin cover can be
opened from inside of the bin by pulling on the
glow-in-the-dark lever attached to the storage
bin cover latching mechanism.
BED DIVIDER — IF EQUIPPED
The bed divider has two functional positions:
Storage Position
Divider Position
Loads applied to the top of the bin lid
should be minimized to prevent damage to
the lid and latching/hinging mechanisms.
Damage to the RamBox bin may occur due
to heavy/sharp objects placed in bin that
shift due to vehicle motion. In order to mini -
mize potential for damage, secure all cargo
to prevent movement and protect inside
surfaces of bin from heavy/sharp objects
with appropriate padding.
WARNING!
Always close the storage bin covers when
your vehicle is unattended.
Do not allow children to have access to the
storage bins. Once in the storage bin, young
children may not be able to escape. If
trapped in the storage bin, children can die
from suffocation or heat stroke.
CAUTION! (Continued)
In an accident, serious injury could result if
the storage bin covers are not properly
latched.
Do not drive the vehicle with the storage bin
covers open.
Keep the storage bin covers closed and
latched while the vehicle is in motion.
Do not use a storage bin latch as a
tie-down.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE95
Storage Position
The storage position for the bed divider is at the
front of the truck bed which maximizes the bed
cargo area when not in use.
To install the bed divider into the storage
position, perform the following:

1. Make sure the center handle is unlocked
using the vehicle key and rotate the center
handle vertically to release the divider side
gates.

Center Handle And Lock
2. With the side gates open, position the
divider fully forward in the bed against the
front panel.

Storage Position

3. Rotate the side gates closed allowing the outboard ends to be positioned in front of
the cargo tie-down loops.

Cargo Tie-Down Loop
4. Rotate the center handle horizontally to
secure the side gates in the closed position.

Side Gates Closed

5. Lock the center handle using the vehicle key to secure the panel into place.
Divider Position
The divider position is intended for managing
your cargo and assisting in keeping cargo from
moving around the bed. There are 11 divider
slots along the bed inner panels which allow for
various positions to assist in managing your
cargo.
1 — Center Handle Lock
2 — Handle
3 — Unlocked Position
4 — Locked Position
2

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96GETTING TO KNOW YOUR VEHICLE
To install the bed divider into a divider position,
perform the following:

1. Make sure the center handle is unlocked
using the vehicle key and rotate the center
handle vertically to release the divider side
gates.

2. With the side gates open, position the divider so the outboard ends align with the
intended slots in the sides of the bed.

Aligning Gate To Slots

3. Rotate the side gates closed so that the outboard ends are secured into the
intended slots of the bed.
4. Rotate the center handle horizontally to secure the side gates in the closed position.
Side Gates Closed

5. Lock the center handle to secure the panel into place.
BED RAIL TIE-DOWN SYSTEM — IF
E
QUIPPED
NOTE:
This feature is only available for vehicles
equipped with a RamBox.
There are two adjustable cleats on each side of
the bed that can be used to assist in securing
cargo.

Adjustable Cleats

Each cleat must be located and tightened down
in one of the detents, along either rail, in order
to keep cargo properly secure.
To move the cleat to any position on the rail,
turn the nut counterclockwise several turns.
Then pull out on the cleat and slide it to the
detent nearest the desired location. Make sure
the cleat is seated in the detent and tighten the
nut.
CAUTION!

The maximum load per cleat should not exceed
250 lbs (113 kg) and the angle of the load on
each cleat should not exceed 45 degrees
above horizontal, or damage to the cleat or
cleat rail may occur.

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98GETTING TO KNOW YOUR VEHICLE
SLIDE-IN CAMPERS
CAMPER APPLICATIONS
Certain truck models are not recommended for
slide-in campers. To determine if your vehicle is
excluded, please refer to the “Consumer
Information Truck-Camper Loading” document
at www.ramtrucks.com. For safety reasons,
follow all instructions in this important
document.
NOTE:
When a cap or pickup camper is installed on a
vehicle, an alternate Center High-Mounted Stop
Light (CHMSL) must be provided.
EASY-OFF TAILGATE
To simplify mounting of a camper unit with an
overhang, the tailgate can be removed.
NOTE:
The electric connector at the bottom of the tail -
gate must be disconnected prior to removing
the tailgate.
DISCONNECTING THE REAR CAMERA
A
ND REMOTE KEYLESS ENTRY

1. Open the tailgate to access the rear
camera or Remote Keyless Entry
connector bracket located on the rear sill.

Connector Bracket
2. Remove the connector bracket from the sill
by pushing inward in the locking tab.

Locking Tab

3. Disconnect the chassis wiring harness, ensuring the connector bracket does not
fall into the sill.
4. Connect the chassis plug and bracket (provided in the glove compartment) to the
chassis wiring harness and insert the
bracket back into the sill.
5. Connect the tailgate plug (provided in the glove compartment) to the tailgate wiring
harness to ensure that the terminals do not
corrode.WARNING!
To avoid inhaling carbon monoxide, which is
deadly, the exhaust system on vehicles
equipped with “Cap or Slide-In Campers”
should extend beyond the overhanging
camper compartment and be free of leaks.

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GETTING TO KNOW YOUR VEHICLE99
6. Tape the tailgate harness and bracket
against the forward-facing surface of the
tailgate. This will prevent damaging the
connector and bracket when storing or
reinstalling the tailgate.
REMOVING THE TAILGATE

1. Disconnect the wiring harness for the rear camera and or power locks (if equipped).

NOTE:
Refer to “Disconnecting The Rear Camera And
Remote Keyless Entry” in this section.
2. Unlatch the tailgate and remove the support cables by releasing the lock tang from the
pivot.
NOTE:
Make sure tailgate is supported when removing
support cables.
Locking Tang

3. Position the tailgate on a 45 degree angle.
4. Raise the right side of the tailgate until the right side pivot clears the hanger bracket.
5. Slide the entire tailgate to the right to free the left side pivot.
6. Remove the tailgate from the vehicle. NOTE:
Do not carry the tailgate loose in the truck
pickup box.
LOCKING TAILGATE
The tailgate can be locked using the key fob
lock button.
WARNING!
To avoid inhaling carbon monoxide, which is
deadly, the exhaust system on vehicles
equipped with “Cap or Slide-In Campers”
should extend beyond the overhanging
camper compartment and be free of leaks.2

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100GETTING TO KNOW YOUR VEHICLE
TRI-FOLD TONNEAU COVER — IF EQUIPPED
Your vehicle may be equipped with a Tri-Fold
Tonneau Cover which consists of different
features:
Easy Tri-Fold cover
Tonneau fore aft locator
Crossbar inside bed locator
Front and rear clamps
Stowage strap
Locking capability
NOTE:
The Tonneau Cover can be folded up and
secured at the front of the box without removing
it completely.
TRI-FOLD TONNEAU COVER REMOVAL
To remove the Tonneau Cover, follow the next
steps:

1. Open the tailgate to gain access to the rear pair of Tonneau Cover clamps located on
the underside of the cover (left and right
side).
Clamped Position

NOTE:
If clamp wire is damaged replace immediately.
2. Pull both clamp handles down to release the Tonneau Cover’s rear panel.

Released Position
3. From the released position, send the
clamps to the Stowed Position by pushing
from the yellow bumper up. Listen for a
“clicking” sound to confirm the clamp has
been properly stowed.

Stowed Position

CAUTION!
Make sure the Tonneau Cover clamp and
clamp wire are in the proper stowed position.
If the clamp and clamp wire are not properly
stowed, damage to the Tonneau Cover
material will result.

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GETTING TO KNOW YOUR VEHICLE105
NOTE:
Once clamped, be sure the clamps are not
partially clamped to the truck bed flange. The Tonneau Cover clamps can be locked when
in the clamped position by placing a lock
through the locking hole.

Locking Hole
TRI-FOLD TONNEAU COVER CLEANING
For proper cleaning of the Tonneau Cover, use
Mopar Whitewall & Vinyl Top Cleaner and Mopar
Leather & Vinyl Conditioner/Protectant.
CAUTION!
It is the driver’s responsibility to ensure the
Tonneau Cover is properly installed on the
vehicle. Failure to follow this procedure can
result in detachment of the Tonneau Cover
from the vehicle and/or damage to the
vehicle/Tonneau Cover.
2

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GETTING TO KNOW YOUR INSTRUMENT PANEL115
Up Arrow Button
Push and release the up arrow
button to scroll upward through the
main menu items, submenu
screen, and vehicle settings.
Down Arrow Button
Push and release the down arrow
button to scroll downward through
the main menu items, submenu
screen, and vehicle settings.
Right Arrow Button
Push and release the right arrow
button to access/select the infor -
mation screens or submenu
screens of a main menu item. Push
and hold the right arrow button for two
seconds to reset displayed/selected features
that can be reset.
Left Arrow Button
Push and release the left arrow
button to access/select the infor -
mation screens, submenu screens
of a main menu item, or to return to
the main menu.
OIL LIFE RESET
Your vehicle is equipped with an engine oil
change indicator system. The “Oil Change
Required” message will display in the
instrument cluster display after a single chime
has sounded, to indicate the next scheduled oil
change interval. The engine oil change indicator
system is duty cycle based, which means the
engine oil change interval may fluctuate,
dependent upon your personal driving style.
NOTE:
Use the steering wheel instrument cluster
display controls for the following procedure.
Oil Life Reset Procedure

1. Without pushing the brake pedal, push the ENGINE START/STOP button and place the
ignition to the ON/RUN position (do not
start the engine).

2. Push and release the down arrow button to
scroll downward through the main menu to
“Vehicle Info.”
3. Push and release the right arrow button to
access the ”Vehicle Info” screen, then scroll
up or down to select “Oil Life.” 4. Push and hold the
right arrow button to
select “Reset”.
5. Push and release the down arrow button to
select “Yes,” then push and release the
right arrow button to reset the Oil Life to
100%.
6. Push and release the up arrow button to exit
the instrument cluster display screen.
Secondary Method Of Resetting Engine Oil Life

1. Without pressing the brake pedal, push the ENGINE START/STOP button and place the
ignition to the ON/RUN position (do not
start the engine).

2. Fully press the accelerator pedal, slowly, three times within ten seconds.
3. Without pushing the brake pedal, push the ENGINE START/STOP button once to return
the ignition to the OFF/LOCK position.
NOTE:
If the indicator message illuminates when you
start the vehicle, the oil change indicator
system did not reset. If necessary, repeat this
procedure.
3

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