steering RAM CHASSIS CAB 2021 Workshop Manual

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The Phone feature is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different electronic
devices to connect to each other without wires or
a docking station. Ensure you phone is turned on
with Bluetooth® active and has been paired to
the Uconnect system. Up to 10 mobile phones or
audio devices are allowed to be linked to the
system. Only one linked (or paired) mobile phone
and one audio device can be used with the
system at a time.

Phone Button
The Phone button on your steering wheel is
used to get into the Phone Mode and make
calls, show recent, incoming or outgoing calls,
view phonebook, etc. When you press the
button you will hear a BEEP. The BEEP is your
signal to give a command.
Voice Command Button

The Voice Command button on your steering
wheel is only used for “barge in” and when you are
already in a call or want to make another call.

The button on your steering wheel is also
used to access the Voice Commands for the
Uconnect Voice Command features if your
vehicle is equipped.Phone Operation
Operation
Voice commands can be used to operate the
Uconnect Phone and to navigate its menu
structure. Voice commands are required after
most Uconnect Phone prompts. There are two
general methods for how Voice Command
works:

1. Say compound commands like “Call John
Smith mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command
and then guided through the available options.
Prior to giving a voice command, one must
wait for the beep, which follows the “Listen”
prompt or another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Call” and then “John
Smith” and then “mobile”, the following
compound command can be said: “Call John
Smith mobile.”

For each feature explanation in this section, only
the compound command form of the voice
command is given. You can also break the
commands into parts and say each part of
the command when you are asked for it.
For example, you can use the compound
command form voice command “Search for
John Smith,” or you can break the compound
command form into two voice commands:
“Search Contacts” and when asked, “John
Smith.” Please remember, the Uconnect Phone
works best when you talk in a normal conversa -
tional tone, as if speaking to someone sitting a
few feet/meters away from you.

Natural Speech
Your Uconnect Phone Voice system uses a
Natural Language Voice Recognition (VR)
engine.

Natural speech allows the user to speak
commands in phrases or complete sentences.
The system filters out certain non-word
utterances and sounds such as “ah” and “eh.”
The system handles fill-in words such as “I would
like to”.

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The system handles multiple inputs in the same
phrase or sentence such as “make a phone call”
and “to Kelly Smith”. For multiple inputs in the
same phrase or sentence, the system identifies
the topic or context and provides the associated
follow-up prompt such as “Who do you want to
call?” in the case where a phone call was
requested but the specific name was not
recognized.

The system utilizes continuous dialog. When the
system requires more information from the
user, it will ask a question to which the user can
respond without pushing the Voice Command
button on the steering wheel.
Help Command
If you need assistance at any prompt, or if you
want to know your options at any prompt, say
“Help” following the beep.
To activate the Uconnect Phone from idle,
simply push the Phone button (if active) on your
steering wheel and say a command or say
“Help”. All Phone sessions begin with a push
of the VR button or the Phone button. Cancel Command
At any prompt, after the beep, you can say
“Cancel” and you will be returned to the main
menu.
You can also push the VR button or Phone
button on your steering wheel when the system
is listening for a command and be returned to
the main or previous menu.
Pair (Link) Uconnect Phone To A Mobile Phone
Use this QR code to access your
digital experience.
To begin using your Uconnect Phone, you must
pair your compatible Bluetooth®-enabled
mobile phone. Mobile phone pairing is the
process of establishing a wireless connection
between a cellular phone and the Uconnect
system.
To complete the pairing process, you will need
to reference your mobile phone’s manual. Please visit UconnectPhone.com for complete
mobile phone compatibility information.

Uconnect 3 With 5-inch Display

NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK or at a standstill.
Follow the steps below to pair your phone:

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button.

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264MULTIMEDIA
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are
available and supported by Bluetooth® on your
mobile service plan. For example, if your mobile
service plan provides three-way calling, this
feature can be accessed through the Uconnect
Phone. Check with your mobile service provider
for the features that you have.
Listed below are the phone options with
Uconnect:
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Name,
Call by Saying a Phonebook Name, Redial or
Call Back)
Favorites
Mobile Phonebook
Recent Call Log
SMS Message Viewer Call Controls
The touchscreen allows you to control the
following call features:

Uconnect 3 With 5-inch Display

Other phone call features include:End Call
Hold/Unhold/Resume
Swap two active calls Key Pad Number Entry

1. Press the Phone button.

2. Press the Dial/Keypad button on the
touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and
press “Dial/Call”.
Recent Calls — If Equipped
You may browse a list of the most recent of each
of the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
These can be accessed by pressing the Recent
Calls button on the phone main screen.

You can also push the VR button on your steering
wheel and perform the above operation.
For example, say “Show my incoming calls”.

1 — Answer
2 — Mute/Unmute
3 — Ignore
4 — Transfer

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Answer Or Ignore An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone,
the Uconnect Phone will interrupt the vehicle
audio system. Push the Phone button on the
steering wheel, press the Answer button on the
touchscreen.

Uconnect 3 With 5-inch Display
Answer Or Ignore An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Phone button on the steering wheel, press the
Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold
and answer the incoming call.
NOTE:
Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is
in progress. Therefore, the user can only answer
an incoming call or ignore it.
Do Not Disturb
With Do Not Disturb, you can disable
notifications from incoming calls and texts,
allowing you to keep your eyes on the road and
hands on the wheel. For your convenience,
there is a counter display to keep track of your
missed calls and text messages while Do Not
Disturb is active. Do Not Disturb can automatically reply with a
text message, a call, or both when declining an
incoming call and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly”.
Create a custom auto reply message up to
160 characters.
NOTE:
Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that support Bluetooth® Message
Access Profile (MAP).1 — Answer Button
2 — Caller ID Box
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Place/Retrieve A Call From Hold
During an active call, press the Hold or Call On
Hold button on the Phone main screen.
Making A Second Call While Current Call Is In
Progress
You can place a call on hold by pressing the
Hold button on the Phone main screen, then
dial a number from the keypad (if supported by
your mobile phone), recent calls, SMS Inbox or
from the phonebooks.
Toggling Between Calls

Uconnect 3 With 5-inch Display

If two calls are in progress (one active and one
on hold), press the Swap Calls button on the
phone main screen. Only one call can be placed
on hold at a time. You can also push the Phone button to toggle
between the active and held phone call.
Join Calls
When two calls are in progress (one active and
one on hold), press the Join/Merge Calls button
on the Phone main screen to combine all calls
into a conference call.
Call Termination

To end a call in progress, momentarily press the
End Call button on the touchscreen or the Phone
End button on the steering wheel. Only the active
call(s) will be terminated and if there is a call on
hold, it will become the new active call.

Redial
Push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number
that was dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone
call on the Uconnect Phone after the vehicle
ignition has been switched to OFF.
NOTE:
The call will remain within the vehicle audio
system until the phone becomes out of range
for the Bluetooth® connection. It is recom
-
mended to press the Transfer button on the
touchscreen when leaving the vehicle.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone without
terminating the call. To transfer an ongoing call
from your connected mobile phone to the
Uconnect Phone or vice versa, press the
Transfer button on the Phone main screen.

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The system is designed to keep your eyes on the
road and your hands on the wheel by letting Siri
help you perform useful tasks.

To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep,
you can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
Bluetooth® Communication Link

Mobile phones may lose connection to the Uconnect
Phone. When this happens, the connection can
generally be re-established by restarting the mobile
phone. Your mobile phone is recommended to
remain in Bluetooth® ON mode.

Power-Up

After switching the ignition key from OFF to either
the ON/RUN or ACC position, or after a language
change, you must wait at least 15 seconds prior
to using the system
Ú
page 449.
RADIO OPERATION AND MOBILE PHONES

Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may be
lessened or eliminated by relocating the mobile
phone antenna. This condition is not harmful to
the radio. If your radio performance does not
satisfactorily “clear” by the repositioning of the
antenna, it is recommended that the radio volume
be turned down or off during mobile phone
operation when not using Uconnect (if equipped).

REGULATORY AND SAFETY
I
NFORMATION
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal
wireless radio is far below the FCC and IC radio
frequency exposure limits. Nevertheless, the
wireless radio will be used in such a manner
that the radio is 8 in (20 cm) or further from the
human body. The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers.
The level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the
use of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio Ú
page 449.
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VEHICLE DYNAMICS
The Vehicle Dynamics page displays
information concerning the vehicle’s transfer
case and steering angle.
The following information is displayed:

1. Status of Transfer Case

2. Status of Front Axles — If Equipped
3. Status of the Rear Axles
4. Steering angle in degrees

Drivetrain Menu 2WD/4WD

ACCESSORY GAUGE
The Accessory Gauge page displays the current
status of the vehicle’s Coolant Temperature, Oil
Temperature, Oil Pressure, Transmission
Temperature, and Battery Voltage.

Accessory Gauge Menu 2WD/4WD

1 — Transfer Case Status
2 — Front Axle Locker Status
3 — Steering Angle
4 — Rear Axle Locker Status
1 — Coolant Temperature
2 — Oil Temperature
3 — Oil Pressure
4 — Transmission Temperature
5 — Battery Voltage
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273
(Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The ABS provides increased vehicle stability
and brake performance under most braking
conditions. The system automatically prevents
wheel lock, and enhances vehicle control during
braking.

The ABS performs a self-check cycle to ensure
that the ABS is working properly each time the
vehicle is started and driven. During this
self-check, you may hear a slight clicking sound
as well as some related motor noises.

ABS is activated during braking when the
system detects one or more wheels are
beginning to lock. Road conditions such as ice,
snow, gravel, bumps, railroad tracks, loose
debris, or panic stops may increase the
likelihood of ABS activation(s).You also may experience the following normal
characteristics when ABS activates:
The ABS motor noise or clicking sounds (you
may continue to hear for a short time after
the stop)
Brake pedal pulsations
A slight drop of the brake pedal at the end of
the stop

ABS is designed to function with the Original
Equipment Manufacturer (OEM) tires. Modification
may result in degraded ABS performance.

WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter -
ference caused by improperly installed or
high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.

Pumping of the Anti-Lock Brakes will diminish
their effectiveness and may lead to a collision.
Pumping makes the stopping distance longer.
Just press firmly on your brake pedal when you
need to slow down or stop.

The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)
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SAFETY275
Electronic Brake Force Distribution (EBD)
EBD manages the distribution of the braking
torque between the front and rear axles by
limiting braking pressure to the rear axle. This is
done to prevent overslip of the rear wheels to
avoid vehicle instability, and to prevent the rear
axle from entering ABS before the front axle.
Electronic Roll Mitigation (ERM)
ERM anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and
the speed of the vehicle. When ERM determines
that the rate of change of the steering wheel
angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will
occur. ERM can only reduce the chance of
wheel lift occurring during severe or evasive
driving maneuvers; it cannot prevent wheel lift
due to other factors, such as road conditions,
leaving the roadway, or striking objects or other
vehicles.
NOTE:
ERM is disabled any time the ESC is in “Full Off”
mode (if equipped). For a complete explanation
of the available ESC modes, see Ú page 275.
Electronic Stability Control (ESC)
ESC enhances directional control and stability
of the vehicle under various driving conditions.
ESC corrects for oversteering or understeering
of the vehicle by applying the brake of the
appropriate wheel(s) to counteract the above
conditions. Engine power may also be reduced
to help the vehicle maintain the desired path.

Oversteer — when the vehicle is turning more
than appropriate for the steering wheel position.
Understeer — when the vehicle is turning less
than appropriate for the steering wheel position.
ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.

The ESC Activation/Malfunction Indicator Light
located in the instrument cluster will start to flash
as soon as the ESC system becomes active.
The ESC Activation/Malfunction Indicator Light
also flashes when the TCS is active. If the ESC
Activation/Malfunction Indicator Light begins to
flash during acceleration, ease up on the
accelerator and apply as little throttle as possible.
Be sure to adapt your speed and driving to the
prevailing road conditions.

WARNING!

Many factors, such as vehicle loading, road
conditions and driving conditions, influence
the chance that wheel lift or rollover may occur.
ERM cannot prevent all wheel lift or roll overs,
especially those that involve leaving the
roadway or striking objects or other vehicles.
The capabilities of an ERM-equipped vehicle
must never be exploited in a reckless or
dangerous manner which could jeopardize
the user's safety or the safety of others.

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(Continued)
ESC Operating Modes

Depending upon model and mode of operation, the
ESC system may have multiple operating modes.

ESC On

This is the normal operating mode for the ESC
system. Whenever the vehicle is started, the ESC
system will be in this mode. This mode should be
used for most driving conditions. Alternate ESC
modes should only be used for specific reasons
as noted in the following paragraphs.

Partial Off
This mode may be useful if the vehicle becomes
stuck. This mode may modify TCS and ESC
thresholds for activation, which allows for more
wheel spin than normally allowed.
To enter the “Partial Off” mode, momentarily
push the ESC OFF button and the ESC OFF
Indicator Light will illuminate. To turn the ESC
on again, momentarily push the ESC OFF button
and the ESC OFF Indicator Light will turn off.WARNING!

Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from acting
on the vehicle, nor can it increase the traction
afforded by prevailing road conditions. ESC
cannot prevent accidents, including those
resulting from excessive speed in turns, driving
on very slippery surfaces, or hydroplaning. ESC
also cannot prevent accidents resulting from
loss of vehicle control due to inappropriate
driver input for the conditions. Only a safe,
attentive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reckless or
dangerous manner which could jeopardize the
user’s safety or the safety of others.Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle, and
may negatively affect the performance of the
ESC system. Changes to the steering system,
suspension, braking system, tire type and size
or wheel size may adversely affect ESC perfor -
mance. Improperly inflated and unevenly worn
tires may also degrade ESC performance.
Any vehicle modification or poor vehicle main -
tenance that reduces the effectiveness of the
ESC system can increase the risk of loss of
vehicle control, vehicle rollover, personal injury
and death.

WARNING! (Continued)

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