radio RAM CHASSIS CAB 2023 Owners Manual

©2022 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC. Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.First Edition 23_VM_OM_EN_USC
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing what
steps to take following an accident or scheduling your next appointment, we know you will find the app an important extension
of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to
the App Store® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,
RADIO AND WARRANTY BOOKS
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
USA
2023 PROMASTER CITY
OWNER’S MANUAL©2022 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC. Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.
2023 CHASSIS CAB
First Edition 23_DPF_OM_EN_USC
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing what
steps to take following an accident or scheduling your next appointment, we know you will find the app an important extension
of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to
the App Store® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,
RADIO AND WARRANTY BOOKS
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
USA
2023 CHASSIS CABOWNER’S MANUAL

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit mopar.com/om (USA), owners.mopar.ca (Canada) or your local Ram brand dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to restrictions and conditions of use, that are determined solely by FCA US LLC.
ROADSIDE ASSISTANCE 24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA) CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.

6
RECREATIONAL TOWING
(BEHIND MOTORHOME) ..................................... 194
Towing This Vehicle Behind Another Vehicle ...194

Recreational Towing — Two-Wheel
Drive Models.................................................. 195
Recreational Towing — Four-Wheel
Drive Models.................................................. 195
DRIVING TIPS ....................................................... 197
Driving On Slippery Surfaces ....................... 197
Driving Through Water ................................. 198
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 199
CYBERSECURITY ................................................. 199
UCONNECT SETTINGS ........................................ 199Customer Programmable Features .............. 200
UCONNECT INTRODUCTION................................ 221
System Overview .......................................... 221
Safety And General Information ................... 223
UCONNECT MODES ............................................. 224
Steering Wheel Audio Controls ..................... 224
Radio Mode .................................................. 224
Media Mode .................................................. 232
Phone Mode ................................................. 234 CONNECTED VEHICLE SERVICES —
IF EQUIPPED ....................................................... 244
Is My Vehicle Connected?............................. 244
Introduction To Connected Vehicle
Services ........................................................ 244Getting Started With Connected Vehicle
Services ........................................................ 246Using SiriusXM Guardian™ .......................... 247
Manage My SiriusXM Guardian™ Account .. 258
CONNECTED SERVICES FAQS .......................... 258
Connected Services SOS FAQs —
If Equipped .................................................... 259
Connected Services Remote Door Lock/
Unlock FAQs .................................................. 259
Connected Services Roadside Assistance
FAQs .............................................................. 259
Connected Services Send & Go FAQs —
If Equipped .................................................... 259
Connected Services Vehicle Finder FAQs ... 260
Connected Services Stolen Vehicle Assistance
FAQs — If Equipped ...................................... 260
Connected Services Remote Vehicle
Start FAQs ..................................................... 260Connected Services Remote Horn &
Lights FAQs .................................................... 261
Connected Services Account FAQs —
If Equipped..................................................... 261Data Collection & Privacy ............................. 263
RADIO OPERATION AND MOBILE PHONES ..... 263
Regulatory And Safety Information .............. 264 OFF-ROAD PAGES — IF EQUIPPED .................... 264
Off-Road Pages Status Bar ........................... 265
Vehicle Dynamics .......................................... 266Accessory Gauge ........................................... 267
Pitch & Roll .................................................... 268
Suspension .................................................... 269
Forward Facing Camera................................ 269
SAFETY
SAFETY FEATURES .............................................. 270
Anti-Lock Brake System (ABS) ..................... 270Rear Seat Reminder Alert (RSRA) ................ 271Electronic Brake Control (EBC) System ....... 271
AUXILIARY DRIVING SYSTEMS .......................... 277
Blind Spot Assist Cameras —
If Equipped .................................................... 277
Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 278
Tire Pressure Monitoring System (TPMS) ... 280
OCCUPANT RESTRAINT SYSTEMS ................... 288
Occupant Restraint Systems Features ....... 288
Important Safety Precautions ...................... 288
Seat Belt Systems ........................................ 289
Supplemental Restraint Systems (SRS) ...... 296Child Restraints ............................................. 305

23_DPF_OM_EN_USC_t.book Page 6

16GETTING TO KNOW YOUR VEHICLE
Using The Panic Feature
To turn the Panic feature on or off, push the Panic
button on the key fob. When the Panic feature is
activated, the turn signals will flash, the horn may
pulse on and off (if equipped with horn alarm), and
the interior lights will turn on.
The Panic feature will stay on for three minutes
unless you turn it off by either pushing the Panic
button a second time or driving the vehicle at a
speed of 15 mph (24 km/h) or greater.
NOTE:
The interior lights will turn off if you place the
ignition in the ON/RUN position while the Panic
feature is activated. However, the exterior lights
and horn (if equipped with horn alarm) will
remain on.
You may need to be less than 35 ft (11 m) from
the vehicle when using the key fob to turn off the
Panic feature due to the radio frequency noises
emitted by the system.
Key Left Vehicle Feature
If a valid key fob is no longer detected inside the
vehicle while the vehicle’s ignition system is in the
ON/RUN or START position, the message “Key Fob
Has Left The Vehicle” will be shown in the
instrument cluster display along with an interior
chime. An exterior audible and visual alert will also
be activated to warn the driver. The vehicle’s horn will rapidly chirp three times
along with a single flash of the vehicle’s exterior
lights.
NOTE:
The doors have to be open and then closed in
order for the vehicle to detect a key fob; the Key
Left Vehicle feature will not activate until all of
the doors are closed.
These alerts will not be activated in situations
where the vehicle’s engine is left running with
the key fob inside.
Replacing The Battery In The Key Fob
The replacement battery model is one CR2032
battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard
-
ouswaste/perchlorate for further information.
Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. Remove the emergency key (1) by pushing
and holding the release button (2) located on
the side of the key fob while pulling the
emergency key out with your other hand.

Emergency Key Removal

2. Hold the key fob with the button side facing down, and locate the small rectangular gap on
the left side between the housing and the back
cover of the key fob. Use a small screwdriver
(or similar tool) to pry open the left side of the
fob cover while applying pressure until the
cover snaps open.
1 — Emergency Key
2 — Emergency Key Release Button

23_DPF_OM_EN_USC_t.book Page 16

18GETTING TO KNOW YOUR VEHICLE
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has never
been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
Keys must be ordered to the correct key cut to
match the vehicle locks.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked. The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle. The
system cannot reprogram a key fob obtained from
another vehicle.
After placing the ignition in the ON/RUN position,
the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on
after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob
is used to start the engine but there is an issue
with the vehicle electronics, the engine will start
and shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized
dealer.
All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú
page 427.
NOTE:A key fob that has not been programmed is also
considered an invalid key.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the Remote Keyless Entry key fob is in the
passenger compartment.
The Keyless Push Button Ignition has four
operating positions; three of which are labeled and
will illuminate when in position. The three positions
are OFF, ACC, and ON/RUN. The fourth position is
START. During START, RUN will illuminate.
NOTE:In case the ignition switch does not change with
the push of a button, the key fob may have a low or
depleted battery. In this situation, a backup
method can be used to operate the ignition switch.
Put the nose side (side opposite of the emergency
key) of the key fob against the START/STOP
ignition button, with your foot applied on the brake
pedal, and push to operate the ignition switch.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
For vehicles equipped with Keyless
Enter ‘n Go™ Ignition, always remember to
place the ignition in the OFF position when
exiting the vehicle.
CAUTION!

The Sentry Key Immobilizer system is not compatible
with some aftermarket Remote Start systems. Use of
these systems may result in vehicle starting
problems and loss of security protection.

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28GETTING TO KNOW YOUR VEHICLE
HEATED STEERING WHEEL —
I
F EQUIPPED
The steering wheel contains a heating
element that helps warm your hands in
cold weather. The heated steering wheel
has only one temperature setting. Once
the heated steering wheel has been turned on, it
will stay on until the operator turns it off. The
heated steering wheel may not turn on when it is
already warm.
The heated steering wheel button is located on the
center of the instrument panel below the radio
screen, or within the climate or comfort screen of
the touchscreen.
NOTE:If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Press the heated steering wheel button once to
turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú page 21.
UCONNECT VOICE RECOGNITION —
IF EQUIPPED
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition with these
helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system.

Uconnect 3 With 5-inch Display

If you see the NAV icon on the bottom bar or in the
Apps menus of your 8.4-inch touchscreen, you
have the Uconnect 5 NAV system. If not, you have
a Uconnect 5 with 8.4-inch display system.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion, or other physical
conditions must exercise care when using the
steering wheel heater. It may cause burns
even at low temperatures, especially if used
for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a blanket
or steering wheel covers of any type or mate -
rial. This may cause the steering wheel heater
to overheat.

23_DPF_OM_EN_USC_t.book Page 28

GETTING TO KNOW YOUR VEHICLE29
BASIC VOICE COMMANDS
The following basic Voice Commands can be given
at any point while using your Uconnect system.
Push the VR button or for the Uconnect 5/
5 NAV, say the vehicle’s Wake Up word, “Hey
Uconnect”. After the beep, say:
“Cancel ” to stop a current voice session
“Help ” to hear a list of suggested Voice
Commands
“ Repeat ” to listen to the system prompts again
Notice the visual cues that inform you of your voice
recognition system’s status. Cues appear on the
touchscreen.
NOTE:On Uconnect 5 systems, the factory default Wake
Up word is set to “Hey Uconnect” and can be repro -
grammed through the Uconnect Settings.
GET STARTED
All you need to control your Uconnect system with
your voice are the buttons on your steering wheel.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind and passenger
conversations are examples of noise that may
impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first push
the VR button, wait until after the beep, then say
your Voice Command. You can also say the
vehicle “Wake Up” word and state your
command. Some examples of “Wake up” words
include “Hey Uconnect” or “Hey Ram”.
A passenger can press the VR button shortcut
on the radio status bar to also issue a
command.
You can interrupt the help message or system
prompts by pushing the VR button and saying a
Voice Command from the current category.
Uconnect Voice Command Buttons

1 — For The Uconnect 5/5 NAV System Vehicles
Equipped With Navigation: Push The Phone
Button To Begin Radio, Media, Navigation,
Climate, Start Or Answer A Phone Call, And Send
Or Receive A Text
1 — For The Uconnect 5/5 NAV System Vehicles
Not Equipped With Navigation: Push The Phone
Button To Answer An Incoming Phone Call
2 — Push To Access The Tile Feature
3 — Push The Hang Up Button To End A Call
Currently In Progress
2

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30GETTING TO KNOW YOUR VEHICLE
ADDITIONAL INFORMATION
© 2022 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar
Owner Connect is a trademark of FCA US LLC.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc.
Uconnect System Support:
US residents visit www.DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day 7 days a
week)
Canadian residents visit www.DriveUcon -
nect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
SiriusXM Guardian™ services support:
US residents visit www.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
Canadian residents visit https://www.driveu -
connect.ca/en/sirius-xm-guardian or call:
1-877-324-9091
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall through a
memory switch. Each memory profile saves
desired position settings for the following features:
Driver seat position
Easy Entry/Exit seat operation (if equipped)
Side mirrors
Adjustable pedals (if equipped)
A set of desired radio station presets
NOTE:
If equipped with power convex mirrors, these
mirror positions will not set as part of a memory
profile.
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
The driver memory settings switch is located on the
driver door, next to the door handle, and consists
of three buttons:
The set (S) button, which is used to activate the
memory save function.
The (1) and (2) buttons which are used to recall
either of two saved memory profiles.
Driver Memory Settings Buttons

PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside mirrors,
adjustable pedals (if equipped), and radio
station presets).
3. Push the set (S) button on the memory switch, and then push the desired memory button
(1 or 2) within five seconds. The instrument
cluster display will display which memory
position has been set.
NOTE:Memory profiles can be set without the vehicle in
PARK.

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GETTING TO KNOW YOUR VEHICLE35
Front Heated Seats
The heated seats control buttons are
located on the center instrument panel
below the touchscreen, and are also
located within the Climate or Comfort
screen of the touchscreen.
NOTE:If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Press the heated seat button once to turn the HI
setting on.
Press the heated seat button a second time to
turn the MED setting on.
Press the heated seat button a third time to turn
the LO setting on.
Press the heated seat button a fourth time to
turn the heating elements off.
NOTE:
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until the
operator changes it.
For information on use with the Remote Start
system, see Ú page 21.
Rear Heated Seats
On some models, the two outboard rear
seats are equipped with heated seats.
The heated seat switches for these seats
are located on the rear of the center
console.
There are two heated seat switches that allow the
rear passengers to operate the seats
independently. You can choose from HI, MED, LO,
or OFF heat settings. Amber indicator lights in each
switch indicate the level of heat in use.
Push the heated seat button once to turn the HI
setting on.
Push the heated seat button a second time to
turn the MED setting on.
Push the heated seat button a third time to turn
the LO setting on.
Push the heated seat button a fourth time to
turn the heating elements off.
NOTE:
The level of heat selected will stay on until the
operator changes it.
Once a heat setting is selected, heat will be felt
within two to five minutes.
The engine must be running for the heated
seats to operate.
VENTILATED SEATS — IF EQUIPPED
Front Ventilated Seats
Located in the seat cushion are small
fans that draw the air from the passenger
compartment and move air through fine
perforations in the seat cover to help
keep the driver and front passenger cooler in
higher ambient temperatures. The fans operate at
three speeds: HI, MED and LO.
The front ventilated seats control buttons are
located on the center instrument panel below the
touchscreen, and are also located within the
Climate or Comfort screen of the touchscreen.
NOTE:If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Press the ventilated seat button once to choose
HI.
Press the ventilated seat button a second time
to choose MED.
Press the ventilated seat button a third time to
choose LO.
Press the ventilated seat button a fourth time to
turn the ventilation off.
2

23_DPF_OM_EN_USC_t.book Page 35

GETTING TO KNOW YOUR VEHICLE47
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) — IF EQUIPPED

HomeLink® Buttons

Use this QR code to access your
digital experience.
HomeLink® replaces up to
three hand-held transmitters
that operate devices such as
garage door openers, motor -
ized gates, lighting, or home
security systems. The HomeLink® unit is
powered by your vehicle’s 12 Volt battery.
The HomeLink® buttons that are located in the
overhead console or sunvisor designate the
three different HomeLink® channels.
To operate HomeLink®, push and release any
of the programmed HomeLink® buttons. These
buttons will activate the devices they are
programmed to with each press of the corre -
sponding HomeLink® button.
The HomeLink® indicator light is located above
the center button.
NOTE:HomeLink® is disabled when the Vehicle Security
system is active Ú page 427.
BEFORE YOU BEGIN PROGRAMMING
H
OMELINK®
For efficient programming and accurate
transmission of the Radio Frequency (RF) signal, it
is recommended that a new battery be placed in
the hand-held transmitter of the device that is
being programmed to the HomeLink® system.
Make sure your hand-held transmitter is
programmed to activate the device you are trying
to program your HomeLink® button to.
Ensure that your vehicle is parked outside of the
garage before you begin programming.
It is recommended that you erase all the channels
of your HomeLink® before you use it for the first
time.
ERASING ALL THE HOMELINK®
C
HANNELS
To erase the channels, follow this procedure:

1. Place the ignition switch in the ON/RUN
position.

2. Push and hold the two outside HomeLink® buttons (I and III) for up to 20 seconds, or until
the HomeLink® indicator light flashes.
NOTE:Erasing all channels should only be performed
when programming HomeLink® for the first time.
Do not erase channels when programming addi -
tional buttons.
IDENTIFYING WHETHER YOU HAVE A
R
OLLING CODE OR NON-ROLLING CODE
D
EVICE
Before programming a device to one of your
HomeLink® buttons, you must determine whether
the device has a rolling code or non-rolling code.
Rolling Code Devices
To determine if your device has a rolling code, a
good indicator is its manufacturing date. Typically,
devices manufactured after 1995 have rolling
codes. A device with a rolling code will also have a
“LEARN” or “TRAIN” button located where the
antenna is attached to the device. The button may
2

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