ESP Ram ProMaster 2020 Owner's Guide

IN CASE OF EMERGENCY151
If the transmission is not operable, or the
vehicle must be towed faster than 25 mph
(40 km/h) or farther than 15 miles (24 km), tow
with the front wheels OFF the ground (using a
flatbed truck, or wheel lift equipment with the
front wheels raised).ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Acci -
dent Response System.
Please refer to “Occupant Restraint Systems” in
“Safety” under the paragraph “Fuel Cut Off
Switch” for further information on the Enhanced
Accident Response System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the Event
Data Recorder (EDR).
CAUTION!
Towing faster than 25 mph (40 km/h) or
farther than 15 miles (24 km) with front
wheels on the ground can cause severe
transmission damage. Damage from
improper towing is not covered under the
New Vehicle Limited Warranty.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion damage. Damage from improper
towing is not covered under the New
Vehicle Limited Warranty.6

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SERVICING AND MAINTENANCE165
NOTE:
It is the owner's responsibility to maintain the
proper level of protection against freezing
according to the temperatures occurring in
the area where the vehicle is operated.
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added
to the system, please contact a local autho -
rized dealer.
Mixing engine coolant (antifreeze) types is
not recommended and can result in cooling
system damage. If HOAT and OAT coolant are
mixed in an emergency, have a authorized
dealer drain, flush, and refill with OAT coolant
(conforming to MS.90032) as soon as
possible.
Cooling System Pressure Cap
The cap must be fully tightened to prevent loss
of engine coolant (antifreeze), and to ensure
that engine coolant (antifreeze) will return to
the radiator from the coolant recovery tank.
The cap should be inspected and cleaned if
there is any accumulation of foreign material on
the sealing surfaces.
Disposal Of Used Coolant
Used ethylene glycol-based coolant (antifreeze)
is a regulated substance requiring proper
disposal. Check with your local authorities to
determine the disposal rules for your commu -
nity. To prevent ingestion by animals or chil -
dren, do not store ethylene glycol-based coolant
in open containers or allow it to remain in
puddles on the ground. If ingested by a child or
pet, seek emergency assistance immediately.
Clean up any ground spills immediately.
Coolant Level
The coolant expansion bottle provides a quick
visual method for determining that the coolant
level is adequate. With engine off and cold, the
level of the engine coolant (antifreeze) in the
bottle should be between the “MIN” and “MAX”
marks.
Points To Remember
NOTE:
When the vehicle is stopped after a few miles/
kilometers of operation, you may observe vapor
coming from the front of the engine compart -
ment. This is normally a result of moisture from
rain, snow, or high humidity accumulating on
the radiator and being vaporized when the ther -
mostat opens, allowing hot engine coolant (anti -
freeze) to enter the radiator.
WARNING!
Do not open hot engine cooling system.
Never add engine coolant (antifreeze) when
the engine is overheated. Do not loosen or
remove the cap to cool an overheated
engine. Heat causes pressure to build up in
the cooling system. To prevent scalding or
injury, do not remove the pressure cap
while the system is hot or under pressure.
Do not use a pressure cap other than the
one specified for your vehicle. Personal
injury or engine damage may result.
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170SERVICING AND MAINTENANCE
R = Construction code
"R" means radial construction, or
"D" means diagonal or bias construction
15, 16, 18 = Rim diameter in inches (in)
Service Description:
95 = Load Index
A numerical code associated with the maximum load a tire can carry
H = Speed Symbol
A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain operating conditions
The maximum speed corresponding to the speed symbol should only be achieved under specified operating conditions (i.e., tire pressure, vehicle
loading, road conditions, and posted speed limits)
Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
XL = Extra load (or reinforced) tire, or
LL = Light load tire or
C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire
EXAMPLE:

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176SERVICING AND MAINTENANCE
Tires — General Information
Tire Pressure
Proper tire inflation pressure is essential to the
safe and satisfactory operation of your vehicle.
Four primary areas are affected by improper tire
pressure:
Safety
Fuel Economy
Tread Wear
Ride Comfort And Vehicle Stability Safety
Both underinflation and overinflation affect the
stability of the vehicle and can produce a feeling
of sluggish response or over responsiveness in
the steering.
NOTE:
Unequal tire pressures from side to side may
cause erratic and unpredictable steering
response.
Unequal tire pressure from side to side may
cause the vehicle to drift left or right.
Fuel Economy
Underinflated tires will increase tire rolling
resistance resulting in higher fuel consumption.
Tread Wear
Improper cold tire inflation pressures can cause
abnormal wear patterns and reduced tread life,
resulting in the need for earlier tire replace -
ment.
Ride Comfort And Vehicle Stability
Proper tire inflation contributes to a comfort -
able ride. Over-inflation produces a jarring and
uncomfortable ride.
WARNING!
Overloading of your tires is dangerous.
Overloading can cause tire failure, affect
vehicle handling, and increase your stopping
distance. Use tires of the recommended load
capacity for your vehicle. Never overload
them.WARNING!
Improperly inflated tires are dangerous and
can cause collisions.
Underinflation increases tire flexing and
can result in overheating and tire failure.
Overinflation reduces a tire's ability to
cushion shock. Objects on the road and
chuckholes can cause damage that result
in tire failure.
Overinflated or underinflated tires can
affect vehicle handling and can fail
suddenly, resulting in loss of vehicle
control.
Unequal tire pressures can cause steering
problems. You could lose control of your
vehicle.
Unequal tire pressures from one side of the
vehicle to the other can cause the vehicle
to drift to the right or left.
Always drive with each tire inflated to the
recommended cold tire inflation pressure.

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SERVICING AND MAINTENANCE177
Tire Inflation Pressures
The proper cold tire inflation pressure is listed
on the driver's side B-Pillar or rear edge of the
driver's side door.
At least once a month:
Check and adjust tire pressure with a good
quality pocket-type pressure gauge. Do not
make a visual judgement when determining
proper inflation. Tires may look properly
inflated even when they are under-inflated.
Inspect tires for signs of tire wear or visible
damage. Inflation pressures specified on the placard are
always “cold tire inflation pressure”. Cold tire
inflation pressure is defined as the tire pressure
after the vehicle has not been driven for at least
three hours, or driven less than 1 mile (1.6 km)
after sitting for a minimum of three hours. The
cold tire inflation pressure must not exceed the
maximum inflation pressure molded into the
tire sidewall.
Check tire pressures more often if subject to a
wide range of outdoor temperatures, as tire
pressures vary with temperature changes.
Tire pressures change by approximately 1 psi
(7 kPa) per 12°F (7°C) of air temperature
change. Keep this in mind when checking tire
pressure inside a garage, especially in the
Winter.
Example: If garage temperature = 68°F (20°C)
and the outside temperature = 32°F (0°C) then
the cold tire inflation pressure should be
increased by 3 psi (21 kPa), which equals 1 psi
(7 kPa) for every 12°F (7°C) for this outside
temperature condition.

Tire pressure may increase from 2 to 6 psi
(13 to 40 kPa) during operation. DO NOT
reduce this normal pressure build up or your
tire pressure will be too low.

Tire Pressures For High Speed Operation
The manufacturer advocates driving at safe
speeds and within posted speed limits. Where
speed limits or conditions are such that the
vehicle can be driven at high speeds, main
-
taining correct tire inflation pressure is very
important. Increased tire pressure and reduced
vehicle loading may be required for high-speed
vehicle operation. Refer to an authorized tire
dealer or original equipment vehicle dealer for
recommended safe operating speeds, loading
and cold tire inflation pressures.
CAUTION!
After inspecting or adjusting the tire pressure,
always reinstall the valve stem cap. This will
prevent moisture and dirt from entering the
valve stem, which could damage the valve
stem.
WARNING!
High speed driving with your vehicle under
maximum load is dangerous. The added
strain on your tires could cause them to fail.
You could have a serious collision. Do not
drive a vehicle loaded to the maximum
capacity at continuous speeds above 75 mph
(120 km/h).
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SERVICING AND MAINTENANCE183
Limited Use Spare — If Equipped
The limited use spare tire is for temporary emer -
gency use only. This tire is identified by a label
located on the limited use spare wheel. This
label contains the driving limitations for this
spare. This tire may look like the original
equipped tire on the front or rear axle of your
vehicle, but it is not. Installation of this limited
use spare tire affects vehicle handling. Since it
is not the same as your original equipment tire,
replace (or repair) the original equipment tire
and reinstall on the vehicle at the first opportu -
nity.
Wheel And Wheel Trim Care
All wheels and wheel trim, especially aluminum
and chrome plated wheels, should be cleaned
regularly using mild (neutral Ph) soap and water
to maintain their luster and to prevent corro -
sion. Wash wheels with the same soap solution
recommended for the body of the vehicle and
remember to always wash when the surfaces
are not hot to the touch.
Your wheels are susceptible to deterioration
caused by salt, sodium chloride, magnesium
chloride, calcium chloride, etc., and other road
chemicals used to melt ice or control dust on
dirt roads. Use a soft cloth or sponge and mild
soap to wipe away promptly. Do not use harsh
chemicals or a stiff brush. They can damage the
wheel’s protective coating that helps keep them
from corroding and tarnishing. When cleaning extremely dirty wheels including
excessive brake dust, care must be taken in the
selection of tire and wheel cleaning chemicals
and equipment to prevent damage to the
wheels. Mopar Wheel Treatment or Mopar
Chrome Cleaner or their equivalent is recom
-
mended or select a non-abrasive, non-acidic
cleaner for aluminum or chrome wheels.
WARNING!
Limited use spares are for emergency use
only. Installation of this limited use spare tire
affects vehicle handling. With this tire, do not
drive more than the speed listed on the
limited use spare wheel. Keep inflated to the
cold tire inflation pressures listed on your Tire
and Loading Information Placard located on
the driver’s side B-Pillar or the rear edge of
the driver’s side door. Replace (or repair) the
original equipment tire at the first opportunity
and reinstall it on your vehicle. Failure to do
so could result in loss of vehicle control.
CAUTION!
Avoid products or automatic car washes that
use acidic solutions or strong alkaline
additives or harsh brushes. Many aftermarket
wheel cleaners and automatic car washes
may damage the wheel's protective finish.
Such damage is not covered by the New
Vehicle Limited Warranty. Only car wash soap,
Mopar Wheel Cleaner or equivalent is
recommended.
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SERVICING AND MAINTENANCE185
Tire Rotation Recommendations
The tires on the front and rear of your vehicle
operate at different loads and perform different
steering, driving, and braking functions. For
these reasons, they wear at unequal rates.
These effects can be reduced by timely rotation
of tires. The benefits of rotation are especially
worthwhile with aggressive tread designs such
as those on all season type tires. Rotation will
increase tread life, help to maintain mud, snow
and wet traction levels, and contribute to a
smooth, quiet ride.
Refer to the “Maintenance Plan” for the proper
maintenance intervals. The reasons for any
rapid or unusual wear should be corrected prior
to rotation being performed.
The suggested rotation method is the “forward
cross” shown in the following diagram. This
rotation pattern does not apply to some direc -
tional tires that must not be reversed. Tire Rotation (Forward Cross)
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories were
established by the National Highway Traffic
Safety Administration. The specific grade rating
assigned by the tire's manufacturer in each
category is shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform to
Federal safety requirements in addition to
these grades.
Install device as tightly as possible and
then retighten after driving about ½ mile
(0.8 km). Autosock traction devices do not
require retightening.
Do not exceed 30 mph (48 km/h).
Drive cautiously and avoid severe turns and
large bumps, especially with a loaded
vehicle.
Do not drive for a prolonged period on dry
pavement.
Observe the traction device manufacturer’s
instructions on the method of installation,
operating speed, and conditions for use.
Always use the suggested operating speed
of the device manufacturer’s if it is less
than 30 mph (48 km/h).
Do not use traction devices on a compact
spare tire.
CAUTION!

(Continued)

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186SERVICING AND MAINTENANCE
Treadwear
The Treadwear grade is a comparative rating,
based on the wear rate of the tire when tested
under controlled conditions on a specified
government test course. For example, a tire
graded 150 would wear one and one-half times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon the actual conditions of their
use, however, and may depart significantly from
the norm due to variations in driving habits,
service practices, and differences in road char -
acteristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are
AA, A, B, and C. These grades represent the
tire's ability to stop on wet pavement, as
measured under controlled conditions on spec -
ified government test surfaces of asphalt and
concrete. A tire marked C may have poor trac -
tion performance.
Temperature Grades
The Temperature grades are A (the highest), B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate
heat, when tested under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the
material of the tire to degenerate and reduce
tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to
a level of performance, which all passenger
vehicle tires must meet under the Federal
Motor Vehicle Safety Standard No. 109. Grades
B and A represent higher levels of performance
on the laboratory test wheel, than the minimum
required by law.STORING THE VEHICLE
If you are storing your vehicle for more than 21
days, we recommend that you take the following
steps to minimize the drain on your vehicle's
battery:
Disconnect the negative cable from the
battery.
Any time you store your vehicle or keep it out
of service (i.e., vacation) for two weeks or
more, run the air conditioning system at idle
for about five minutes in the fresh air and
high blower setting prior to storing. This will
ensure adequate system lubrication to mini -
mize the possibility of compressor damage
when the system is started again.
WARNING!
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated
and not overloaded. Excessive speed,
under-inflation, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.

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188SERVICING AND MAINTENANCE
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercar -
riage at least once a month.
It is important that the drain holes in the
lower edges of the doors, rocker panels, and
trunk be kept clear and open.
If you detect any stone chips or scratches in
the paint, touch them up immediately. The
cost of such repairs is considered the respon -
sibility of the owner.
If your vehicle is damaged due to a collision
or similar cause that destroys the paint and
protective coating, have your vehicle repaired
as soon as possible. The cost of such repairs
is considered the responsibility of the owner.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
Seats And Fabric Parts
Use Mopar Total Clean to clean fabric uphol-
stery and carpeting.
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the
following manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
For tough stains, apply Mopar Total Clean, or
a mild soap solution to a clean, damp cloth
and remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove
soap residue.
Do not use any harsh solvents or any other
form of protectants on Stain Repel products.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or
removal of paint and decals.
CAUTION!
(Continued)

WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.

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190SERVICING AND MAINTENANCE
Leather Parts
Mopar Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved
by regular cleaning with a damp soft cloth.
Small particles of dirt can act as an abrasive
and damage the leather upholstery and should
be removed promptly with a damp cloth. Stub -
born soils can be removed easily with a soft
cloth and Mopar Total Clean. Care should be
taken to avoid soaking your leather upholstery
with any liquid. Please do not use polishes, oils,
cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather
upholstery. Application of a leather conditioner
is not required to maintain the original condi -
tion.
NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom -
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
Glass Surfaces
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
Cleaning The Instrument Panel Cupholders
Removal
Pull the flexible liner from the cupholder drawer
starting at one edge to ease removal.
Cleaning
The liner is top shelf dishwasher safe, or you
may follow the cleaning procedure below.
Soak the liner in a mixture of medium hot tap
water and one teaspoon of mild liquid dish
soap. Let soak for approximately 30 minutes.
After 30 minutes, pull the liner from the water
and dip it back into the water about six times.
This will loosen any remaining debris. Rinse the
liner thoroughly under warm running water.
Shake the excess water from the liner and dry
the outer surfaces with a clean soft cloth.
Installation
Place the liner into the cupholder drawer and
push the liner into place so that the retention
tabs seat into the corresponding openings in
the drawer.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.

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