instrument cluster RAM PROMASTER 2023 Owner's Guide

82STARTING AND OPERATING
NOTE:Swivel seats that are unlocked can also prevent
the transmission gear selector from being moved
out of the PARK position. To shift the transmission
out of the PARK position the first time after
cranking is allowed, ensure swivel seats are locked
in the forward facing position.
9-SPEED AUTOMATIC TRANSMISSION
The transmission gear position display (located in
the instrument cluster) indicates the transmission
gear range. You must press the brake pedal to
move the gear selector out of PARK. To drive, move
the gear selector from PARK or NEUTRAL to the
DRIVE position.
The electronically controlled transmission provides
a precise shift schedule. The transmission
electronics are self-calibrating; therefore, the first
few shifts on a new vehicle may be somewhat
abrupt. This is a normal condition, and precision
shifts will develop within a few hundred miles
(kilometers).
Gear Selector

Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic Range
Select (ERS) shift positions. Manual downshifts
can be made using the ERS shift control. Moving
the gear selector into the ERS “-”/”+” position
(beside the DRIVE position) activates ERS mode,
displays the current gear in the instrument cluster,
and prevents automatic upshifts beyond this gear.
In ERS mode, toggling the gear selector forward “-”
or rearward “+” will change the highest available
gear Ú page 85.
NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed forward) it is probably in the ERS “+”/”-” position
(beside the DRIVE position). In ERS mode, the
transmission gear limit (1, 2, 3, etc.) is displayed in
the instrument cluster. Move the gear selector to
the right (into the DRIVE [D] position) for access to
PARK, REVERSE, and NEUTRAL.
Gear Ranges
Do not press the accelerator pedal when shifting
out of PARK or NEUTRAL.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler
-
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the gear
selector out of PARK. As an added precaution, turn
the front wheels toward the curb on a downhill
grade, and away from the curb on an uphill grade.

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STARTING AND OPERATING85
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation

The ERS shift control allows the driver to select the max
gear limit. For example, if you set the transmission gear
limit to FOURTH gear, the transmission will not shift
above FOURTH gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Moving the gear
selector to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the max gear limit. Once in
ERS mode, moving the gear selector forward “-” or
rearward “+” will change the max gear limit.

NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift
(for engine braking) during steady braking maneuvers.

The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, this indicates an over temperature
condition in the power steering system. Once
driving conditions are safe, pull over and let the
vehicle idle for a few moments until the icon and
message turn off Ú
page 56.
If the steering icon is displayed and the
“SERVICE POWER STEERING – ASSIST OFF”
message is displayed on the instrument cluster
screen, this indicates the vehicle needs to be
taken to the dealer for service Ú page 56.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
4

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86STARTING AND OPERATING
NOTE:

Even if the power steering system is no longer oper -
ational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase
in steering effort, especially at low speeds and
during parking maneuvers.

If the condition persists, see an authorized
dealer for service.
ACTIVE SPEED LIMITER — IF EQUIPPED
The Active Speed Limiter button is positioned on
the right side of the steering wheel.

Active Speed Limiter Button

This feature allows you to program the maximum
speed of travel for your vehicle.
NOTE:The Active Speed Limiter can be set with the
vehicle stationary or in motion.
ACTIVATION
To activate the feature, push the Active Speed
Limiter button located on the right side of the
steering wheel. A message will appear along with
an indicator light in the instrument cluster display
to signal that Active Speed Limiter has been
activated.
After the Active Speed Limiter on/off button has
been pushed, you must press the SET (+) or SET (–)
button to set the target speed (or RES button when
there is already a previously set target).
Push the SET (+) or SET (–) button to raise and
lower the target speed to the desired value.
Pushing and holding down the SET (+) or SET (–)
button will increase/decrease the speed value by
increments of 5 mph (5 km/h). Each time that Active Speed Limiter is activated, it
will be set to the last programmed value from the
previous activation.
NOTE:
The Cruise Control (if equipped) and Adaptive Cruise
Control (if equipped) systems will be unavailable while
the Active Speed Limiter is in use.

EXCEEDING THE SET SPEED
By fully pressing the accelerator pedal, the
programmed maximum speed can be exceeded
while the device is active.
In the event that the Active Speed Limiter set value
is exceeded manually with a driver acceleration, an
audible indicator will sound. The indicator light will
rapidly flash, and a message will appear in the
instrument cluster display.
The feature will remain disabled until the vehicle
speed drops below the set Active Speed Limiter
value, where it will reactivate automatically.
DEACTIVATION

To turn off Active Speed Limiter, push the Active Speed
Limiter button on the right side of the steering wheel.
A message will appear in the instrument cluster display
to confirm that the feature has been turned off. You can
also deactivate Active Speed Limiter by pressing the
CANC button. In this case, the system is not completely
turned off, and the driver can reactivate the Active
Speed Limiter by pressing the RES button.

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STARTING AND OPERATING87
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED
The Intelligent Speed Assist (ISA) system
combines the Active Speed Limiter and
Traffic Sign Assist (TSA) systems to
automatically adjust the maximum speed
of the vehicle based on detected traffic signs.
ACTIVATION
To activate the feature, make sure the Traffic Sign
Assist (TSA) system is enabled within Uconnect
Settings Úpage 134, then push the Active Speed
Limiter button located on the right side of the
steering wheel. The message “Ready” will appear
along with a white indicator light in the instrument
cluster display to signal that the system has been
activated.

While the system is in the “Ready” state, the driver
must press the SET (+), SET (–), or RES button to
engage the system. When the system is fully engaged
and detects the current speed limit using the TSA
system, the message in the instrument cluster display
will indicate the new detected speed limit by suggesting
the driver to press "RES" to accept it.
If the detected speed sign is greater then the
current set speed, an up arrow will be displayed
too. If the detected speed sign is lower then the
current set speed, a down arrow will be displayed
instead. If the driver accepts the new suggested
speed sign, the indicator light will change to green.
Pushing the SET (+) or SET (–) button on the right
of the steering wheel will raise and lower the set
speed to a desired value above or below the set ISA
speed. Pushing and holding down the SET (+) or
SET (–) button will increase/decrease the speed
value by increments of 5 mph (5 km/h).
NOTE:The Cruise Control (if equipped) and Adaptive
Cruise Control (if equipped) systems will be
unavailable while the ISA system is in use.
EXCEEDING THE SET SPEED
By fully pressing the accelerator pedal, the
maximum set speed can be exceeded while the
system is active.
When the maximum set speed is exceeded, the
green indicator light will blink and the instrument
cluster display will show an override message for
five seconds, or until the accelerator pedal is
released.
DEACTIVATION
To turn off the Intelligent Speed Assist system,
push the Active Speed Limiter button on the right
side of the steering wheel. A message will appear
in the instrument cluster display to confirm that the
feature has been turned off. The Intelligent Speed
Assist system can also be deactivated by pressing
the CANC button. In this case, the ISA system is
not completely turned off, and the driver can
reactivate the system by pressing the RES button.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise
Control system, or the Adaptive Cruise Control
(ACC) system:
Cruise Control will keep your vehicle at a
constant preset speed.
Adaptive Cruise Control (ACC) will adjust the
vehicle speed up to the preset speed to main
-
tain a distance with the vehicle ahead.
4

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88STARTING AND OPERATING
NOTE:
In vehicles equipped with ACC, if ACC is not
enabled, Fixed Speed Cruise Control will not
detect vehicles directly ahead of you. Always be
aware of the feature selected.
Only one Cruise Control feature can operate at a
time. For example, if Fixed Speed Cruise Control
is enabled, Adaptive Cruise Control will be
unavailable, and vice versa.
CRUISE CONTROL
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h) up to the maximum speed of
100 mph (160 km/h).
The Cruise Control buttons are located on the right
side of the steering wheel.
Cruise Control Buttons

To Activate
Push the on/off button to activate the Cruise
Control. The Cruise Indicator Light in the
instrument cluster display will illuminate. To turn
the system off, push the on/off button a second
time. The Cruise Indicator Light will turn off. The
system should be turned off when not in use.
To Set A Desired Speed
Turn the Cruise Control on. When the vehicle has
reached the desired speed, press the Cruise
Control SET (+) or SET (-) button and release.
Release the accelerator and the vehicle will
operate at the selected speed.
NOTE:The vehicle should be traveling at a steady speed
and on level ground before pressing the SET (+) or
SET (-) button.
1 — SET (+)/Accel
2 — CANC/Cancel
3 — SET (-)/Decel
4 — On/Off
5 — RES/Resume
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the conditions,
and you could lose control and have an accident.
Do not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.
WARNING!
Leaving the Cruise Control system on when not
in use is dangerous. You could accidentally set
the system or cause it to go faster than you
want. You could lose control and have an
accident. Always ensure the system is off
when you are not using it.

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STARTING AND OPERATING91

Adaptive Cruise Control Buttons (If Equipped)

Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the
current ACC system settings. The information it
displays depends on ACC system status. Push the Adaptive Cruise Control (ACC) on/off
button until one of the following appears in the
instrument cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed
setting has not been selected, the display will read
“Adaptive Cruise Control Ready.”
Adaptive Cruise Control Set
When the SET (+) or the SET (-) button is pushed,
the set speed will show in the instrument cluster
display.
The ACC screen may display once again if any of
the following ACC activity occurs:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
The instrument cluster display will return to the last
display selected after five seconds of no ACC
display activity.
Activating Adaptive Cruise Control (ACC)
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read
“ACC Ready.”

When the system is off, the instrument cluster display
will read “Adaptive Cruise Control (ACC) Off.”

NOTE:You cannot engage ACC under the following condi -
tions:
When the brakes are applied
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is below the minimum
speed range
When the brakes are overheated
When there is a stationary vehicle in front of
your vehicle in close proximity
1 — Distance Setting Button
2 — Adaptive Cruise Control (ACC) On/Off
3 — CANC/Cancel
4 — Active Speed Limiter Button
5 — SET (+)/Accel
6 — Fixed Speed Cruise Control On/Off
7 — RES/Resume
8 — SET (-)/Decel
4

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92STARTING AND OPERATING
To Activate/Deactivate
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster display will read “ACC Ready.”
Then proceed to setting the desired speed as
described in the next section.

To turn the system off, push and release the Adaptive
Cruise Control (ACC) on/off button again. At this time,
the system will turn off and the instrument cluster
display will read “Adaptive Cruise Control (ACC) Off.”
The system will also turn off during any of the
conditions listed in “To Turn Off”
Ú
page 93.

To Set A Desired Speed
When the vehicle reaches the speed desired, push
the SET (+) button or the SET (-) button and
release. The instrument cluster display will show
the set speed.
NOTE:Fixed Speed Cruise Control can be used without
ACC enabled. To change between the different
modes, push the ACC on/off button which turns
the ACC and the Fixed Speed Cruise Control off.
Pushing the Fixed Speed Cruise Control on/off
button will result in turning on (changing to)
Fixed Speed Cruise Control mode.
If ACC is set when the vehicle speed is below
20 mph (32 km/h), the set speed will default to
20 mph (32 km/h).
NOTE:Fixed Speed Cruise Control cannot be set below
20 mph (32 km/h). If either system is set when the vehicle speed is
above
20 mph (32 km/h), the set speed shall be
the current speed of the vehicle.
NOTE:
Keeping your foot on the accelerator pedal can
cause the vehicle to continue to accelerate
beyond the set speed. If this occurs, the Adap -
tive cruise control light will flash and, if a target
is detected by the sensor, the target graphics
will also flash.
If you continue to accelerate beyond the set
speed while ACC is enabled, the system will not
be controlling the distance between your vehicle
and the vehicle ahead. The vehicle speed will
only be determined by the position of the accel-
erator pedal.
Desired Driving Speed Through A Detected
Speed Sign
The Active Driving Assist (ADA) system allows the
driver to set the detected speed sign Úpage 98 as
the new desired driving speed. The Traffic Sign
Assist (TSA) system will suggest the new detected
speed sign on the cluster and then the driver can
decide to confirm the speed sign capturing by
pressing the RES (resume) button.
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it to
go faster than you want. You could lose control
and have a collision. Always leave the system off
when you are not using it.
WARNING!
In Fixed Speed Cruise Control mode (ACC not
enabled), the system will not react to vehicles
ahead. In addition, the proximity warning does
not activate and no alarm will sound even if you
are too close to the vehicle ahead since neither
the presence of the vehicle ahead nor the
vehicle-to-vehicle distance is detected. Be sure
to maintain a safe distance between your vehicle
and the vehicle ahead. Always be aware which
mode is selected.

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STARTING AND OPERATING93
To Cancel
The following conditions cancel the ACC or Fixed
Speed Cruise Control systems:
The brake pedal is applied
The CANC (cancel) button is pushed
The Anti-Lock Brake System (ABS) activates
The gear selector is removed from the DRIVE
position
The Electronic Stability Control/Traction Control
System (ESC/TCS) activates
The vehicle parking brake is applied
The braking temperature exceeds normal range
(overheated)
To Turn Off
The system will turn off and clear the set speed in
memory if:
The Adaptive Cruise Control (ACC) on/off button
is pushed
The Fixed Speed Cruise Control on/off button is
pushed
The ignition is placed in the OFF position
To Resume
If there is a set speed in memory, push the RES
(resume) button and remove your foot from the
accelerator pedal. The instrument cluster display
will show the last set speed. Resume can be used at any speed above 20 mph
(32 km/h) when only Fixed Speed Cruise Control is
being used.
Resume can be used at any speed above 0 mph
(0 km/h) when ACC is active.
NOTE:
If your vehicle is at standstill longer than
two seconds, the driver will either have to push
the RES (resume) button, or apply the acceler
-
ator pedal to reengage the Adaptive Cruise
Control (ACC) to the existing set speed.
ACC cannot be resumed if there is a stationary
vehicle in front of your vehicle in close proximity.
To Vary The Speed Setting
To Increase Or Decrease The Set Speed
After setting a speed, you can increase the set
speed by pushing the SET (+) button, or decrease
speed by pushing the SET (-) button.
U.S. Speed (mph)
Pushing the SET (+) , or SET (-) button once
will result in a 1 mph speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 mph.

If the button is continually pushed, the set speed will
continue to adjust in 5 mph increments until the
button is released. The new set speed is reflected in
the instrument cluster display.

Metric Speed (km/h)
Pushing the SET (+) , or SET (-) button once will
result in a 1 km/h speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 km/h.

If the button is continually pushed, the set speed will
continue to adjust in 10 km/h increments until the
button is released. The new set speed is reflected in
the instrument cluster display.

NOTE:When you override and push the SET (+) button or
SET (-) button, the new set speed will be the current
speed of the vehicle.
WARNING!
The Resume function should only be used if
traffic and road conditions permit. Resuming
a set speed that is too high or too low for
prevailing traffic and road conditions could
cause the vehicle to accelerate or decelerate too
sharply for safe operation. Failure to follow these
warnings can result in a collision and death or
serious personal injury.
4

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94STARTING AND OPERATING
When ACC Is Active

When you use the SET
(-)
button to decelerate, if the
engine’s braking power does not slow the vehicle
sufficiently to reach the set speed, the brake system
will automatically slow the vehicle.

The ACC system decelerates the vehicle to a full
stop when following the vehicle in front. If your
vehicle follows the vehicle in front to a standstill,
after two seconds the driver will either have to
push the RES (resume) button, or apply the
accelerator pedal to reengage the ACC to the
existing set speed.
The ACC system maintains set speed when
driving uphill and downhill. However, a slight
speed change on moderate hills is normal.
In addition, downshifting may occur while
climbing uphill or descending downhill. This is
normal operation and necessary to maintain set
speed. When driving uphill and downhill, the
ACC system will cancel if the braking tempera -
ture exceeds normal range (overheated).
Setting The Following Distance In ACC
The specified following distance for ACC can be set
by varying the distance setting between four bars
(longest), three bars (long), two bars (medium) and
one bar (short). Using this distance setting and
the vehicle speed, ACC calculates and sets the
distance to the vehicle ahead. This distance
setting will show in the instrument cluster display.
Distance Settings

To adjust the distance setting, push the Distance
Setting Button and release. Each time the button is
pushed, the distance setting decreases by one bar
(longer). Once the longest setting is reached, if the
button is pushed again it will be set to the shortest
setting available.

If a slower moving vehicle is detected in the same lane,
the instrument cluster display will show the ACC Set
With Target Detected Light. The system will then adjust
vehicle speed automatically to maintain the distance
setting, regardless of the set speed. The vehicle will then maintain the set distance until:

The vehicle ahead accelerates to a speed above
the set speed.
The vehicle ahead moves out of your lane or
view of the sensor.
The distance setting is changed.
The system disengages Ú
page 92.
The maximum braking applied by ACC is limited;
however, the driver can always apply the brakes
manually, if necessary.
NOTE:The brake lights will illuminate whenever the ACC
system applies the brakes.

A Proximity Warning will alert the driver if ACC predicts
that its maximum braking level is not sufficient to
maintain the set distance. If this occurs, a visual alert
“BRAKE!” will flash in the instrument cluster display
and a chime will sound while ACC continues to apply its
maximum braking force.

NOTE:The “BRAKE!” screen in the instrument cluster
display is a warning for the driver to take action
and does not necessarily mean that the Forward
Collision Warning system is applying the brakes
autonomously.
1 — Longest Distance Setting (Four Bars)
2 — Medium Distance Setting (Two Bars)
3 — Long Distance Setting (Three Bars)
4 — Short Distance Setting (One Bar)

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STARTING AND OPERATING95
Overtake Aid
When driving with Adaptive Cruise Control (ACC)
engaged and following a vehicle, the system will
provide an additional acceleration up to the ACC
set speed to assist in passing the vehicle. This
additional acceleration is triggered when the driver
utilizes the left turn signal and will only be active
when passing on the left hand side.
ACC Operation At Stop
In the event that the ACC system brings your
vehicle to a standstill while following a vehicle in
front, if the vehicle in front starts moving within two
seconds of your vehicle coming to a standstill, your
vehicle will resume motion without the need for
any driver action.
If the vehicle in front does not start moving within
two seconds of your vehicle coming to a standstill,
the driver will either have to push the RES (resume)
button, or apply the accelerator pedal to reengage
the ACC to the existing set speed.
NOTE:After the ACC system holds your vehicle at a stand -
still for approximately three consecutive minutes,
the parking brake will be activated, and the ACC
system will be canceled.
While ACC is holding your vehicle at a standstill, if
the driver tries to leave the vehicle, the parking
brake will be activated and the ACC system will be
canceled.
Display Warnings And Maintenance
RADAR SENSOR UNAVAILABILITY WARNING
The “ACC Front Radar Sensor Temporarily Blinded”
warning will display and a chime will sound when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility,
such as in snow or heavy rain. The ACC system
may also become temporarily blinded due to
obstructions, such as mud, dirt or ice. In these
cases, the instrument cluster display will display
this warning message and the system will
deactivate.
This message can sometimes be displayed while
driving in highly reflective areas (i.e. ice and snow,
or tunnels with reflective tiles). The ACC system will
recover after the vehicle has left these areas.
Under rare conditions, when the radar is not
tracking any vehicles or objects in its path this
warning may temporarily occur.
NOTE:If the “ACC Front Radar Sensor Temporarily
Blinded” warning is active, Fixed Speed Cruise
Control can be still enabled.
If weather conditions are not a factor, the driver
should examine the sensor. It may require cleaning
or removal of an obstruction. The sensor is located
in the center of the vehicle behind the lower grille.
To keep the ACC system operating properly, it is
important to note the following maintenance
items:
Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to
damage the sensor lens.
Do not remove any screws from the sensor.
Doing so could cause an ACC system malfunc -
tion or failure and require a sensor realignment.
If the sensor or front end of the vehicle is
damaged due to a collision, see an authorized
dealer for service.
Do not attach or install any accessories near the
sensor, including transparent material or after -
market grilles. Doing so could cause an ACC
system failure or malfunction.
When the condition that deactivated the system is
no longer present, the system will return to the
“Adaptive Cruise Control Off” state and will resume
function by simply reactivating it.
WARNING!
When the ACC system is resumed, the driver
must ensure that there are no pedestrians,
vehicles or objects in the path of the vehicle.
Failure to follow these warnings can result in a
collision and death or serious personal injury.
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