instrument panel RAM PROMASTER 2023 Owners Manual

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 7
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................13
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ........................................................52
4 STARTING AND OPERATING .................................................................................................76 5 MULTIMEDIA ............................................................................................................................... 133
6 SAFETY ......................................................................................................................................... 152 7 IN CASE OF EMERGENCY ..................................................................................................... 193
8 SERVICING AND MAINTENANCE ....................................................................................... 221
9 TECHNICAL SPECIFICATIONS ............................................................................................ 269
10 CUSTOMER ASSISTANCE ..................................................................................................... 275 11 INDEX ............................................................................................................................................. 283

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3
INTERIOR STORAGE AND EQUIPMENT ............... 44 Storage..............................................................44
USB Control — If Equipped ..............................45
Power Outlets ...................................................46
Power Inverter — If Equipped...........................47
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................48
WINDOWS ............................................................. 49
Power Windows ...............................................49
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................50
HOOD....................................................................... 50
Opening .............................................................50
Closing...............................................................51
CARGO AREA FEATURES ...................................... 51
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 52
Base / Midline Instrument Cluster
Descriptions ......................................................53
INSTRUMENT CLUSTER......................................... 54
Instrument Cluster Descriptions .....................55
INSTRUMENT CLUSTER DISPLAY ........................ 56
Location And Controls ......................................56
Change Engine Oil — If Equipped ....................57
Main Menu........................................................57
Settings .............................................................59 WARNING LIGHTS AND MESSAGES ....................65
Red Warning Lights ..........................................65
Yellow Warning Lights ......................................68
Yellow Indicator Lights .....................................72
Green Indicator Lights .....................................72
Blue Indicator Lights ........................................73
White Indicator Lights ......................................73
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 74
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................74
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................74
STARTING AND OPERATING
STARTING THE ENGINE ........................................76
Automatic Transmission ..................................76
Normal Starting ................................................76
Tip Start Feature .............................................76
Cold Weather Operation
(Below –22°F Or −30°C) ...............................76
Extended Park Starting ....................................76
If Engine Fails To Start .....................................77
After Starting ....................................................77
ENGINE BLOCK HEATER — IF EQUIPPED ...........77
ENGINE BREAK-IN RECOMMENDATIONS ..........78
PARKING BRAKE ....................................................78
Electric Park Brake (EPB) ................................78 AUTOMATIC TRANSMISSION .............................. 81
Ignition Park Interlock (Keyless Vehicle) ........ 81
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 81
9-Speed Automatic Transmission ................... 82
POWER STEERING ................................................ 85
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 86
Activation .......................................................... 86
Exceeding The Set Speed ................................ 86
Deactivation ..................................................... 86
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 87
Activation .......................................................... 87
Exceeding The Set Speed ................................ 87
Deactivation ..................................................... 87
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 87
Cruise Control .................................................. 88
Adaptive Cruise Control (ACC) ......................... 89
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 98
Activation/Deactivation ................................... 98
Traffic Sign Assist Modes ................................ 98
Indications On The Display .............................. 99
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ......................................................... 100
Operation ....................................................... 100Turning Active Driving Assist
On Or Off ........................................................ 101

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20GETTING TO KNOW YOUR VEHICLE
REMOTE START ABORT MESSAGE
One of the following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits Remote Start prematurely:
Remote Start Canceled — Door Open
Remote Start Canceled — Hood Open
Remote Start Canceled — Fuel Low
Remote Start Canceled — Rear Cargo Door Open
Remote Start Canceled — Too Cold
Remote Start Canceled — Time Expired
Remote Start Canceled — System Fault
Remote Start Disabled — Start Vehicle to Reset
The message will stay active until the ignition is
placed in the ON/RUN position.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle
doors and ignition for unauthorized operation.
When the Vehicle Security system is activated,
interior switches for door locks are disabled.
The system provides both audible and visible
signals. For the first three minutes, the horn will
sound, and the turn signal lights will flash. For an
additional 15 minutes, only the turn signal lights
will flash.
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed in the OFF position.

2. If any doors are open, close them.
3. Perform one of the following methods to lock the vehicle:
Push the lock button on the exterior Passive
Entry door handle with a valid key fob avail -
able in the same exterior zone Ú page 22.
Push the lock button on the key fob.
When the Vehicle Security system is armed, the
Vehicle Security Light (on the lock/unlock button
on the instrument panel) will begin to flash every
three seconds until it is disarmed.
NOTE:If a door or the hood is not properly closed, the
system will not be armed.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using
any of the following methods:
Push the unlock button on the key fob.
Push the Passive Entry button next to the door
handle to unlock the door Ú page 22.
Cycle the ignition out of the OFF position to
disarm the system.
The Vehicle Security system is designed to protect
your vehicle. However, you can create conditions
where the system will give you a false alarm. If one
of the previously described arming sequences has
occurred, the Vehicle Security system will arm
regardless of whether you are in the vehicle or not.
If you remain in the vehicle and open a door, the
alarm will sound. If this occurs, disarm the Vehicle
Security system.
REARMING OF THE SYSTEM

If the system has not been disabled, the
Vehicle Security system will rearm itself after
the 15 additional minutes of the turn signals
flashing. If the condition which initiated the alarm is
still present, the system will ignore that condition
and monitor the remaining doors and ignition.

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GETTING TO KNOW YOUR VEHICLE21
(Continued)
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you lock
the doors using the manual door lock.
DOORS
POWER DOOR LOCKS
The power lock/unlock button has an LED that
indicates whether the doors are locked or
unlocked.
Push the lock button on the instrument panel.
The indicator light will illuminate to show the doors
are locked.
Push the lock button on the instrument panel a
second time to unlock the doors.
Lock Button On Instrument Panel
To unlock the front doors, pull the inside door
handle to the detent.
The load compartment power door lock switch is
located on the driver door trim panel. Use this
switch to lock or unlock the load compartment
doors.

Load Compartment Power Door Lock Switch

The load compartment lock/unlock button has an
LED that indicates whether the rear doors are
locked or unlocked.


LED ON:
Doors locked. Push the left side of the
central lock/unlock button once again to centrally
unlock all doors. The LED will switch off.

LED OFF: Doors unlocked. Push the right side of
the central lock/unlock button again to centrally
lock all doors. The doors will be locked only if all
the doors are properly closed. Once the doors have been locked with the key fob,
it will no longer be possible to unlock them by
pushing the central lock/unlock button.
WARNING!
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
For personal security and safety in the event
of a collision, lock the vehicle doors as you
drive as well as when you park and leave the
vehicle.

Before exiting a vehicle, always shift the transmis
-
sion into PARK, apply the parking brake, turn the
vehicle OFF, remove the key fobs from vehicle, and
lock all doors. and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.
Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the Keyless Enter ‘n Go™ Ignition in the
ON/RUN position. A child could operate power
windows, other controls, or move the vehicle.

2

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GETTING TO KNOW YOUR VEHICLE33

Power/Manual Folding Mirror Positions

HEATED MIRRORS — IF EQUIPPED
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped) Ú page 40.
EXTERIOR LIGHTS
MULTIFUNCTION LEVER
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing lights.
The multifunction lever is located on the left side of
the steering column.

Multifunction Lever

HEADLIGHTS
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking lights,
taillights, license plate light, clearance lights
and instrument panel lights are also turned on.
To turn off the headlights, turn the end of the
multifunction lever back to the O (off) position.
NOTE:On vehicles sold in Canada, the rear parking lights,
clearance lights, and Daytime Running Lights
(DRLs) will turn on when the headlight switch is
rotated to the O (off) position.
DAYTIME RUNNING LIGHTS (DRLS) —
I
F EQUIPPED
The Daytime Running Lights (DRLs) will come on
when the ignition is in the ON position and the
vehicle is in DRIVE or NEUTRAL.
To activate the DRLs, rotate the end of the
multifunction lever to the O (off) position or the
AUTO position.
NOTE:
For vehicles sold in Canada, the Daytime
Running Lights will automatically deactivate
when the front fog lights are turned on.
The low beams and side/taillights will not be on
with DRLs.
On some vehicles, the Daytime Running Lights
may deactivate, or reduce intensity, on one side
of the vehicle (when a turn signal is activated on
that side), or on both sides of the vehicle (when
the hazard warning lights are activated).
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
CAUTION!
Leaving the mirror in a non-powered position,
accidental impact or manual fold, may cause
permanent damage to the mirror. Electrically
restore the mirror to its normal position, as soon
as practical.
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34GETTING TO KNOW YOUR VEHICLE
HIGH/LOW BEAM SWITCH

With the low beams activated, push the multifunction
lever toward the instrument panel to turn on the high
beams. The High Beam Indicator Light will illuminate in
the instrument cluster to indicated that the high beams
are on. Push the multifunction lever a second time to
switch the headlights back to low beam. When the
ignition is placed in the OFF position, both the high and
low beams will turn off.

AUTOMATIC HIGH BEAM HEADLAMP
C
ONTROL — IF EQUIPPED
The Automatic High Beam Headlamp Control
system provides increased forward lighting at night
by automating high beam control through the use
of a digital camera mounted on the windshield.
This camera detects vehicle specific light and
automatically switches from high beams to low
beams until the approaching vehicle is out of view.
NOTE:
The multifunction lever must be in the high
beam position in order for the Automatic High
Beam Headlamp Control to activate.
The Automatic High Beam Headlamp Control
can be turned on or off through Uconnect
Settings Ú page 134.
Broken, muddy, or obstructed headlights and
taillights of vehicles in the field of view will
cause headlights to remain on longer (closer to the vehicle). Also, dirt, film, and other obstruc
-
tions on the windshield or camera lens will
cause the system to function improperly.
When set to AUTO, the system automatically
turns the headlights on or off based on ambient
light levels.
FLASH-TO-PASS
You can signal another vehicle with your headlights
by lightly pulling the multifunction lever toward you.
This will cause the high beam headlights to turn on,
and remain on, until the lever is released.
AUTOMATIC HEADLIGHTS — IF EQUIPPED
To turn on the automatic headlights, turn the end
of the multifunction lever to the AUTO position. To
turn off the automatic headlights, turn the end of
the multifunction lever back to the O (off) position.
PARKING LIGHTS
These lights can be turned on, with the ignition
in the OFF position, by moving the end of the
multifunction lever to O (off) position and then to
the headlight position.
The indicator light in the instrument panel comes
on. The lights stay on until the next ignition cycle is
performed.
HEADLIGHT DELAY
When this feature is selected, the driver can
choose to have the headlights remain on for a
preset period of time after the engine is turned off.
Activation
To activate the delay feature, place the ignition in
the OFF position while the headlights are still on.
Then, rotate the multifunction lever to the O (off)
position within two minutes. The delay interval
begins when the headlight switch is turned from
O (off) to the low beam position. If the headlight
switch is in AUTO position and headlights were on
before the ignition is OFF, the delay interval begins
automatically.
Deactivation
The feature is disabled by turning on the
headlights, the parking lights or by placing the
ignition in the RUN position. If you shut off the
lights before the ignition is turned on, they will
turn off in the normal manner.

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GETTING TO KNOW YOUR VEHICLE35
Headlights with ignition in the OFF position.
With the ignition in the OFF position, the headlights
can be switched on for a maximum time of
8 minutes. To turn on the headlights with the
ignition in the OFF position, turn the end of the
multifunction lever to the headlight position.
NOTE:If the headlight delay function is disabled in the
Uconnect Setting, when you put the ignition in the
OFF position with the multifunction lever already
set in the headlight position, the headlights remain
on for 8 minutes.
FOG LIGHTS — IF EQUIPPED
The fog light switch is located on the
instrument panel to the left of the
steering column.
To activate the front fog lights, turn on the parking
lights or the low beam headlights and push the
fog light button. To turn off the front fog lights,
push the fog light button a second time or turn
off the headlight switch. An indicator light in the
instrument cluster illuminates when the fog lights
are turned on.
NOTE:The fog lights will operate with the low beam head -
lights or parking lights on. Selecting the high beam
headlights will turn off the fog lights.
If the vehicle’s ignition is turned off, the fog lights
will also turn off.
Cornering Lights

The cornering lights are a feature to improve visibility at
night while turning the vehicle. When activated, a light
incorporated in the front fog light will illuminate on the
side of the vehicle the steering wheel is rotated or the
turn signal indicator is on. It can be activated through
the Uconnect system
Ú
page 134.

TURN SIGNALS
Move the multifunction lever up or down and the
arrows on each side of the instrument cluster will
flash to show proper operation of the front and rear
turn signals.
NOTE:When the Daytime Running Lights are on and a
turn signal is activated, the Daytime Running Lamp
will turn off on the side of the vehicle in which the
turn signal is flashing. The Daytime Running Lamp
will turn back on when the turn signal is turned off. If either light remains on and does not flash, or
there is a very fast flash rate, check for a defective
outside light bulb.
LANE CHANGE ASSIST

Lightly push the multifunction lever up or down, without
moving beyond the detent, and the turn signal will flash
five times then automatically turn off.

BATTERY SAVER
To protect the life of your vehicle’s battery, when
the ignition is OFF and any door is left ajar for
15 minutes, the interior lights will automatically
turn off.
NOTE:Battery saver mode is canceled if the ignition is
placed in the ON/RUN position.
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GETTING TO KNOW YOUR VEHICLE37

Side Cargo Lamp Location

The Rear and Side Cargo Lamps can be set to three
different positions by pushing the lens to the right,
left, or center positions.
Push the lens to the right from its center posi -
tion and the lamp is always off.
Leave the lens in the center position, and the
lamp is turned on and off when the sliding doors
or rear doors are opened or closed.
Push the lens to the left from its center position
and the lamp is always on.
Your vehicle may also be equipped with a cargo
lamp on the center of the ceiling of the cargo area.
Ceiling Cargo Lamp

The Ceiling Cargo Lamp can be set to three
different positions (off position, center position,
and on position).
Push the switch to the off position from its
center position and the light is always off.
Leave the switch in the center position, and the
light is turned on and off when the sliding doors
or rear doors are opened or closed. The Ceiling
Cargo Lamp is also equipped with a movement
sensor that will switch the light on when move -
ment is detected.
Push the switch to the on position from its
center position and the light is always on.
NOTE:
If the ignition is placed in the OFF position, the light will
stay on for about 15 minutes and then time out.

Dimmer Controls
The dimmer controls are located on the left side of
the instrument panel below the instrument cluster
display.

Dimmer Controls

Pushing the “+” or “–” button will increase or
decrease the brightness of the instrument panel
lights, cupholder lights, and footwell lights, as long
as the headlights or parking lights are on.
Dimming Of The Uconnect Touchscreen

The brightness of the Uconnect touchscreen can be
dimmed using the instrument panel dimmer control
when the parking lights or headlights are on.

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38GETTING TO KNOW YOUR VEHICLE
When Display Mode is set to Auto within the
Uconnect system, the brightness will automatically
adjust from daytime intensity to nighttime intensity
(and vice versa) based on ambient light levels
outside of the vehicle.
NOTE:The brightness of the Uconnect touchscreen
cannot be adjusted when the dimmer control is
at the maximum setting (interior lights on), even
when Display Mode is set to Auto within the
Uconnect Settings.
When Display Mode is set to Manual, the
brightness of the Uconnect touchscreen will adjust
to the set brightness (1 - 6) when the headlights
are either on or off. For more information on these
Uconnect Settings, see Ú page 134.
Ambient Light
The vehicle is equipped with ambient light on the
dome lamp. The ambient light will be on all the
time, with the option of dimming it with the dimmer
controls as long as the headlights are turned on.
Ambient LED Lighting — If Equipped
Your vehicle may be equipped with LED lighting
in the front footwells and center cup holders.
The brightness of the lights can be adjusted using
the dimmer controls, located on the left side of the
instrument panel, as long as the headlights are
turned on.
ILLUMINATED ENTRY — IF EQUIPPED
The courtesy lights will turn on when you use the
key fob to unlock the doors or open any door.
They also turn on when unlocking or opening
manually from the driver door cylinder.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to off
once the ignition switch is changed to the ON/RUN
position from the OFF position.
The dome lights illuminate in the following ways:
When the doors are unlocked, the dome light
will illuminate for approximately 27 seconds.
When one of the front doors is opened, the front
dome light will illuminate for approximately
three minutes.
When one of the rear doors is opened, the rear
dome light will illuminate for approximately
three minutes.
When the front doors are closed, the front dome
light will automatically shut off after approxi -
mately 27 seconds.
When the rear doors are closed, the rear dome
light will automatically shut off after approxi -
mately 27 seconds. The timing stops once the
ignition is placed in the RUN or ON position. The dome light will turn off under any of the
following conditions:

The dome light is disabled when the ignition is
placed in the RUN or ON position.
The dome lights will turn off automatically when
the doors are locked.
NOTE:
The front courtesy overhead console and door
courtesy lights will not turn off if the switch on
the overhead console is in the on position.
The illuminated entry system will not operate if
the switch on the overhead console is in the OFF
position.
WIPERS AND WASHERS
The windshield wiper/washer lever is located on
the right side of the steering column. There are
five different modes of operation for the front
windshield wipers. The windshield wiper lever
can be raised or lowered to access the modes.
NOTE:The windshield wipers/washers will only operate
with the ignition in the ON/RUN position.

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40GETTING TO KNOW YOUR VEHICLE
The Rain Sensing system has protection features
for the wiper blades and arms, and will not operate
under the following conditions:


Low Ambient Temperature
— When the ignition is
first placed in the ON position, the Rain Sensing
system will not operate until the wiper switch is
moved, vehicle speed is greater than 3 mph
(5 km/h), or the outside temperature is greater
than 32°F (0°C).

Transmission In NEUTRAL Position — When the
ignition is ON, and the automatic transmission
is in the NEUTRAL position, the Rain Sensing
system will not operate until the wiper switch is
moved, vehicle speed is greater than 3 mph
(5 km/h), or the gear selector is moved out of
the NEUTRAL position.
Remote Start Mode Inhibit — On vehicles
equipped with a Remote Start system,
Rain Sensing wipers are not operational when
the vehicle is in the Remote Start mode.
The user can activate the Rain Sensing Wipers in
three ways:
Moving the lever from the O (off) position to the
intermittent positions.
One Mist command actuation.
The vehicle speed exceeds 3 mph (5 km/h) and
the rain sensor detects the presence of rain.
NOTE:In the event of a rain sensor failure, a dedicated
telltale on the instrument cluster will appear to
warn the customer (if equipped).
CLIMATE CONTROLS
The Climate Control system allows you to regulate
the temperature, air flow, and direction of air
circulating throughout the vehicle. The controls are
located on the touchscreen and on the instrument
panel below the radio.
MANUAL CLIMATE CONTROL
D
ESCRIPTIONS AND FUNCTIONS

Uconnect 5 NAV With 10.1-inch Display With Manual
Climate Controls Uconnect 5 With 7-inch Display With Manual Climate
Controls

MAX A/C Button — If Equipped
Press and release the MAX A/C button on
the touchscreen to change the current
setting to the coldest output of air.
The MAX A/C indicator illuminates when
MAX A/C is on. Pressing the button again will cause
the MAX A/C operation to exit.
A/C Button — If Equipped
Push the A/C button to engage the Air
Conditioning (A/C). The A/C indicator
illuminates when A/C is on.

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