radio RAM PROMASTER CITY 2021 Owner's Manual

110MULTIMEDIA
NOTE:
Your phone must be capable of SMS messaging
via Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted
through your vehicle’s audio system; the system
will automatically mute your radio when using
the Uconnect Phone.
For Uconnect customer support:
US — visit UconnectPhone.com or call
877-855-8400
Canada — visit UconnectPhone.com or call800-465-2001 (English)
800-387-9983 (French)
Visit UconnectPhone.com
Uconnect Phone allows you to transfer calls
between the system and your mobile phone as
you enter or exit your vehicle and enables you to
mute the system's microphone for private
conversation. The Uconnect Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different
electronic devices to connect to each other
without wires or a docking station. Ensure you
phone is turned on with Bluetooth® active and
has been paired to the vehicle's Uconnect
Phone. The Uconnect Phone allows up to
10 mobile phones or audio devices to be linked
to the system. Only one linked (or paired) mobile
phone and one audio device can be used with
the system at a time.
Uconnect Phone Button
The Uconnect Phone button on your steering
wheel is used to get into the phone mode and
make calls, show recent, incoming or outgoing calls, view phonebook, etc. When you press the
button you will hear a BEEP. The BEEP is your
signal to give a command.
Uconnect Voice Command Button
The Uconnect Voice Command button on your
steering wheel is only used for “barge in” and
when you are already in a call or want to make
another call.
The button on your steering wheel is also used
to access the Voice Commands for the
Uconnect Voice Command features.
Phone Operation
Operation
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice
commands are required after most Uconnect
Phone prompts. There are two general methods
for how Voice Command works:

1. Say compound commands like “Call John
Smith mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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You will be prompted for a specific command
and then guided through the available options.
Prior to giving a voice command, one must
wait for the beep, which follows the “Listen”
prompt or another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Call” and then “John
Smith” and then “mobile”, the following
compound command can be said: “Call John
Smith mobile.”
For each feature explanation in this section,
only the compound command form of the
voice command is given. You can also break
the commands into parts and say each part
of the command when you are asked for it.
For example, you can use the compound
command form voice command “Search for
John Smith,” or you can break the compound
command form into two voice commands:
“Search Contacts” and when asked, “John
Smith.” Please remember, the Uconnect
Phone works best when you talk in a normal
conversational tone, as if speaking to
someone sitting a few feet/meters away from
you. Natural Speech
Your Uconnect Phone Voice system uses a
Natural Language Voice Recognition (VR)
engine.
Natural speech allows the user to speak
commands in phrases or complete sentences.
The system filters out certain non-word
utterances and sounds such as “ah” and “eh.”
The system handles fill-in words such as “I
would like to”.
The system handles multiple inputs in the same
phrase or sentence such as “make a phone
call” and “to Kelly Smith”. For multiple inputs in
the same phrase or sentence, the system
identifies the topic or context and provides the
associated follow-up prompt such as “Who do
you want to call?” in the case where a phone
call was requested but the specific name was
not recognized.
The system utilizes continuous dialog. When the
system requires more information from the
user, it will ask a question to which the user can
respond without pushing the Voice Recognition
(VR) button on the steering wheel.
Help Command
If you need assistance at any prompt, or if you
want to know your options at any prompt, say
“Help” following the beep.
To activate the Uconnect Phone from idle,
simply push the Phone button (if active) on your
steering wheel and say a command or say
“Help”. All Uconnect Phone sessions begin with
a push of the VR button or Phone button on the
radio faceplate.
Cancel Command
At any prompt, after the beep, you can say
“Cancel” and you will be returned to the main
menu.
You can also push the VR button or Phone
button on your steering wheel when the system
is listening for a command and be returned to
the main or previous menu.5

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8. When prompted on the mobile phone,
accept the connection request from
Uconnect Phone.
9. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
phone. Selecting “Yes” will make this phone
the highest priority. This phone will take
precedence over other paired phones within
range and will connect to the Uconnect
system automatically when entering the
vehicle. Only one mobile phone and/or one
Bluetooth® audio device can be connected
to the Uconnect system at a time. If “No” is
selected, simply select “Uconnect” from the
mobile phone/audio device Bluetooth®
screen, and the Uconnect system will
reconnect to the Bluetooth® device.
NOTE:
For phones which are not made a favorite, the
phone priority is determined by the order in
which it was paired. The latest phone paired will
have the higher priority. NOTE:
During the pairing procedure, you may receive a
pop-up on your mobile phone for the Uconnect
System to access your “messages” and
“contacts”. Selecting “Ok” or “Allow” will sync
your contacts with the Uconnect System.
You can also use the following VR command to
bring up the Paired Phone screen from any
screen on the radio:
“Show Paired Phones”
NOTE:
Software updates on your phone or the
Uconnect system may interfere with the Blue -
tooth® connection. If this happens, simply
repeat the pairing process. However, first, make
sure to delete the device from the list of phones
on your Uconnect system. Next, be sure to
remove Uconnect from the list of devices in your
phone’s Bluetooth® settings.
Pair A Bluetooth® Streaming Audio Device

1. Press the Media button on the touchscreen to begin.

2. Change the source to “Bluetooth®”. 3. Press the Bluetooth® button on the
touchscreen to display the Paired Audio
Devices screen.
4. Press the Add Device button on the touchscreen.
NOTE:
If there is no device currently connected with
the system, a pop-up will appear.
5. Search for available devices on your Bluetooth®-enabled audio device. When
prompted on the device, or confirm the PIN
shown on the Uconnect screen.
6. Uconnect Phone will display an in-process screen while the system is connecting.
7. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
device. Selecting “Yes” will make this device
the highest priority. This device will take
precedence over other paired devices
within range.
5

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MULTIMEDIA135
Voices
About Voices
Your navigation system uses sound for some or
all of the following:
Driving directions
Warnings that you set
By selecting “Settings” in the main menu, then
selecting “Voices,” you can change the settings
for how voice instructions are given. Instruction
settings include the following:
Read Early Instructions Out Loud : This setting
allows to you to hear early instructions. For
example, an early instruction could be, “After
two miles, take the exit right”.
Read Road Numbers Out Loud (if equipped):
Use this setting to control whether road
numbers are read out loud as part of naviga -
tion instructions.
Read Road Sign Information Out Loud (if
equipped): Use this setting to control whether
road sign information is read out loud as part
of navigation instructions.
Read Street Names Out Loud (if equipped):
Use this setting to control whether street
names are read out loud as part of navigation
instructions.
Read Foreign Street Names Out Loud (if
equipped): Use this setting to control whether
foreign street names are read out loud as
part of navigation instructions. Changing The Volume Level
To change the volume of your navigation
system, use the Volume knob on the radio when
an instruction is being given.
Settings
About Settings
You can change the way your
navigation system looks and behaves.
Most of the settings on your system
can be accessed by pressing the
Settings button in the Main Menu.
Zoom Button
Press the zoom in + button to zoom in and the zoom out – button to zoom
out.
Switch View Button Press the Switch View button to change between the map view and the
guidance view.
Feature
Description
5

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142MULTIMEDIA
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED
The remote sound system controls are located
on the back surface of the steering wheel.
Reach behind the wheel to access the switches.

Remote Sound System Controls

The right-hand control is a rocker type switch
with a push button in the center. Pushing the
top of the switch will increase the volume, and
pushing the bottom of the switch will decrease
the volume.
The push button located in the center of the
right-hand control to select the source (AM, FM,
SiriusXM®, or USB) The left-hand control is a rocker type switch with
a push button in the center. The function of the
left hand control is different depending on
which mode you are in.
The following describes the left-hand control
operation in each mode.
Radio Operation
Pushing the top of the switch will “Seek” up for
the next available station and pushing the
bottom of the switch will “Seek” down for the
next available station.
The button located in the center of the left-hand
control will tune to the next preset station that
you have programmed in the radio preset
button.
Media Mode
Pushing the top of the switch once goes to the
next track on the selected media (USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track,
or to the beginning of the previous track if it is
within eight seconds after the current track
begins to play.
RAM TELEMATICS - IF EQUIPPED
Ram Telematics is designed to help improve
safety, efficiency, and productivity. It gives you
complete visibility of your fleet options, whether
from behind a desk or on a mobile device while
you are on the go. You can log-in to view near
real-time and historical activity, including
location, vehicle health, and driver
performance.
Activating Ram Telematics In Your Vehicles
Before you get started you will need:
The Vehicle Identification Number (VIN) of
each vehicle you want to activate.
Your main user’s log-in and password; new
customers will be asked to register.
If you are a new customer, you will need
company credit card information or invoice
number as further proof of customer identifi
-
cation. Don’t worry, you will not be charged.
Go to activate.verizonconnect.com/ram/
#login. If you are an existing Verizon Connect
customer, enter your company’s log-in
credentials. New customers will need to
register to create a new account.

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Manually enter the VIN(s) or upload a CSV file
with your VINs. A vehicle name is optional
and can be added later. Follow online instruc -
tions to complete your vehicle entry.
Create a password and enter billing informa -
tion. An email will be sent to you to complete
the final step. After that, you will be ready to
log-in and access Verizon Connect Fleet!
You are good to go! You will receive an email
confirming your vehicles are now online.
For more information, or to learn more, visit
www.verizonconnect.com/ram/.
Ram Telematics General Information
Modification Statement
Magneti Marelli has not approved any changes
or modifications to this device by the user. Any
changes or modifications could void the user’s
authority to operate the equipment.
Magneti Marelli n'approuve aucune
modification apportée à l'appareil par
l'utilisateur, quelle qu'en soit la nature. Tout
changement ou modification peuvent annuler
le droit d'utilisation de l'appareil par l'utilisateur. Interference Statement
This device complies with Part 15, 22, 24, and
27 of the FCC and Industry Canada
licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This
device may not cause interference, and (2) This
device must accept any interference, including
interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes: (1)
l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
broulliage est susceptible d'en compromettre le
fonctionnement.
RF Exposure
This equipment complies with FCC and IC
radiation exposure limits set forth for an
uncontrolled environment. The antenna should
be installed and operated with minimum
distance of 20 cm between the radiator and
your body.Cet appareil est conforme aux limites
d'exposition aux rayonnements de la IC pour
environnement non contrôlé. L'antenne doit
être installé de façon à garder une distance
minmale de 20 centimètres entre la source de
rayonnements et votre corps.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone
being on in your vehicle can cause erratic or
noisy performance from your radio. This
condition may be lessened or eliminated by
relocating the mobile phone. This condition is
not harmful to the radio. If your radio
performance does not satisfactorily “clear” by
the repositioning of the phone, it is
recommended that the radio volume be turned
down or off during mobile phone operation
when not using Uconnect (if equipped).
5

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144MULTIMEDIA
Regulatory And Safety Information
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal
wireless radio is far below the FCC and IC radio
frequency exposure limits. Nevertheless, the
wireless radio will be used in such a manner
that the radio is 8 in (20 cm) or further from the
human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community. The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the
use of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio Ú
page 265.

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145
(Continued)
SAFETY
SAFETY FEATURES
Four-Wheel Anti-Lock Brake System (ABS)
ABS is designed to aid the driver in maintaining
vehicle control under adverse braking
conditions. The system operates with a
separate computer to modulate hydraulic
pressure, to prevent wheel lock-up and to help
avoid skidding on slippery surfaces.
The system's pump motor runs during an ABS
stop to provide regulated hydraulic pressure.
The pump motor makes a low humming noise
during operation, which is normal.
The ABS includes an amber ABS Warning Light.
When the light is illuminated, the ABS is not
functioning. The system reverts to standard
non-anti-lock brakes. Turning the ignition OFF
and ON again may reset the ABS if the fault
detected was only momentary.When you are in a severe braking condition
involving the use of the ABS, you will experience
some pedal drop as the vehicle comes to a stop.
This is the result of the system reverting to the
base brake system.
Engagement of the ABS may be accompanied
by a pulsing sensation. You may also hear a
clicking noise. These occurrences are normal
and indicate that the system is functioning
properly.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter
-
ference caused by improperly installed or
high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.
Pumping of the Anti-Lock Brakes will
diminish their effectiveness and may lead
to a collision. Pumping makes the stopping
distance longer. Just press firmly on your
brake pedal when you need to slow down or
stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)
6

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152SAFETY
Check TPMS Warnings
The Tire Pressure Monitoring Warning Light will
flash on and off for 75 seconds and remain on
solid when a system fault is detected, an
audible chime will be activated and a proper
text message will be displayed. If the ignition
key is cycled, this sequence will repeat
providing the system fault still exists. The Tire
Pressure Monitoring Warning Light will turn off
when the fault condition no longer exists. A
system fault can occur with any of the following
scenarios:

1. Jamming due to electronic devices or
driving next to facilities emitting the same
radio frequencies as the TPM sensors.

2. Installing some form of aftermarket window tinting that affects radio wave signals.
3. Snow or ice around the wheels or wheel housings. 4. Using tire chains on the vehicle.
5. Using wheels/tires not equipped with TPM
sensors.
NOTE:
Your vehicle can be equipped with either a Tire
Service Kit, a compact spare tire or a regular
size spare tire (with or without original TPMS
sensor).

1. Tire Service Kit (original tire sealant – if equipped): After fixing the punctured tire
with original tire sealant, the original
situation will be restored, so system will
turn off the telltale during the normal drive.

2. Compact Spare Tire – if equipped: The compact spare wheel is not equipped with a
TPMS sensor. So when mounted, during the
normal drive the system will turn on the
telltale (flashing for approximately
75 seconds then remains solid). This
condition persists until a wheel equipped
with original TPMS sensor has been
mounted on the vehicle. 3. Regular size spare tire (not equipped with
TPMS sensor): When mounted, during the
normal drive the system will turn on the
telltale (flashing for approximately
75 seconds then remains solid). This
condition persists until a wheel equipped
with original TPMS sensor has been
mounted on the vehicle. Then the system
will be restored and the telltale will turn off
during the normal drive.
4. Regular size spare tire (equipped with TPMS sensor): When mounted, the telltale will
turn off during the normal drive.
5. In all the above cases, please check the replacement tire inflation pressure before
driving your vehicle.
6. In case of tire replacement, if the vehicle is driven for short periods of time, then the
system can take a while to be restored.
NOTE:
For a correct Tire Pressure Monitoring behavior,
please wait for about 20 minutes in key-off
during each tire substitution.

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164SAFETY
The steering wheel hub trim cover and the
upper passenger side of the instrument panel
separate and fold out of the way as the air bags
inflate to their full size. The front air bags fully
inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate
while helping to restrain the driver and front
passenger.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the
knees of the driver and front passenger, and
position the front occupants for improved
interaction with the front air bags.
Supplemental Driver Knee Air Bag
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column. The
Supplemental Driver Knee Air Bag provides enhanced protection during a frontal impact by
working together with the seat belts,
pretensioners, and front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.

Supplemental Seat-Mounted Side Air Bag Label
The SABs may help to reduce the risk of
occupant injury during certain side impacts, in
addition to the injury reduction potential
provided by the seat belts and body structure.
When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag.
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights,
stereos, citizen band radios, etc.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.

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