RAM PROMASTER CITY 2022 Owners Manual

TECHNICAL SPECIFICATIONS239
(Continued)
MATERIALS ADDED TO FUEL
Besides using unleaded gasoline with the proper
octane rating, gasolines that contain detergents,
corrosion, and stability additives are
recommended. Using gasolines that have these
additives will help improve fuel economy, reduce
emissions, and maintain vehicle performance. Designated TOP TIER Detergent
Gasoline contains a higher level of
detergents to further aide in minimizing
engine and fuel system deposits. When
available, the usage of Top Tier Detergent Gasoline
is recommended. Visit
www.toptiergas.com for a
list of TOP TIER Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning agents
should be avoided. Many of these materials
intended for gum and varnish removal may contain
active solvents or similar ingredients. These can
harm fuel system gasket and diaphragm materials.
FUEL SYSTEM CAUTIONS
NOTE:Intentional tampering with the emissions control
system can result in civil penalties being assessed
against you.
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can impair
engine performance and damage the emis -
sions control system.
An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic
converter to overheat. If you notice a pungent
burning odor or some light smoke, your engine
may be out of tune or malfunctioning and may
require immediate service. Contact an autho -
rized dealer for service assistance.
The use of fuel additives, which are now being
sold as octane enhancers, is not recom -
mended. Most of these products contain high
concentrations of methanol. Fuel system
damage or vehicle performance problems
resulting from the use of such fuels or addi -
tives is not the responsibility of the manufac-
turer and may void or not be covered under
the New Vehicle Limited Warranty.
CAUTION!
9

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240TECHNICAL SPECIFICATIONS
FLUID CAPACITIES
ENGINE FLUIDS AND LUBRICANTS
US Metric
Fuel (Approximate)
2.4L Engine 16 Gallons60.5 Liters
Engine Oil With Filter
2.4L Engine 5.5 Quarts5.2 Liters
Cooling System*
2.4L Engine 7.2 Quarts6.8 Liters
* Includes heater and coolant reservoir filled to MAX level.
Component Fluid, Lubricant, or Genuine Part
Engine Coolant We recommend using Mopar® Antifreeze/Coolant 10 Year/150,000 Mile
(240,000 km) Formula OAT (Organic Additive Technology) or equivalent
meeting the requirements of the manufacturer Material Standard MS.90032.
Engine Oil – 2.4L Engine We recommend using Mopar® SAE 0W-20 Full Synthetic Engine Oil which
meets the requirements of the manufacturer Material Standard MS-6395.
Equivalent full synthetic SAE 0W-20 engine oil can be used but must have the
API Starburst trademark Ú
page 195.
Engine Oil Filter We recommend using a Mopar® Engine Oil Filter. If a Mopar® Engine Oil Filter
is unavailable, only use filters that meet or exceed SAE/USCAR-36 Filter
Performance Requirements.
Fuel Selection – 2.4L Engine 87 Octane (R+M)/2 Method, 0-15% Ethanol.

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TECHNICAL SPECIFICATIONS241
CHASSIS FLUIDS AND LUBRICANTS
CAUTION!
Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant, may result in engine damage and may decrease
corrosion protection. OAT engine coolant is different and should not be mixed with Hybrid Organic Additive Technology (HOAT) engine coolant or any “globally
compatible” coolant. If a non-OAT engine coolant is introduced into the cooling system in an emergency, the cooling system will need to be drained, flushed,
and refilled with fresh OAT coolant (conforming to MS.90032), by an authorized dealer as soon as possible.
Do not use water alone or alcohol-based engine coolant products. Do not use additional rust inhibitors or antirust products, as they may not be compatible
with the radiator engine coolant and may plug the radiator.
This vehicle has not been designed for use with propylene glycol-based engine coolant. Use of propylene glycol-based engine coolant is not recommended.
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission Use only Mopar® ZF 8 & 9 Speed ATF Automatic Transmission Fluid, or
equivalent.
Failure to use the correct fluid may affect the function or performance of your
transmission.
Brake Master Cylinder We recommend using Mopar® DOT 4.
The fluid must be changed every 24 months. This interval is time based only,
mileage intervals do not apply.
Power Steering Reservoir Use Pentosin CHF 11S power steering fluid meeting the manufacturer
Material Standard MS-11655.
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242
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be
resolved with this process.
If for some reason you are still not satisfied, talk
to the general manager or owner of the autho-
rized dealer. They want to know if you need
assistance.
If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC’s
customer center. Any communication to FCA US LLC's customer
center should include the following information:
Owner's name and address
Owner's telephone number (mobile, home and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French

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CUSTOMER ASSISTANCE243
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommu -
nication Devices for the Deaf (TDD) equipment at
its customer center. Any hearing or speech
impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT

You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar®
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed
and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan, you
will receive Plan Provisions and an Owner
Identification Card in the mail within three weeks
of the vehicle delivery date. If you have any
questions about the service contract, call FCA US
LLC's Service Contract National Customer Hotline
at 1-800-521-9922 (Canadian residents, call
(800) 465-2001 English / (800) 387-9983
French).

FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.
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244CUSTOMER ASSISTANCE
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to
this vehicle and market. Refer to
www.mopar.com/om for further information.
See the Warranty Information for the terms and
provisions of FCA Canada Inc. warranties
applicable to this vehicle and market. Refer to
www.owners.mopar.ca/en for further
information.
For French, refer to
www.owners.mopar.ca/fr for
further information.
Use this QR code to access your
digital experience .
MOPAR® PARTS
Mopar® original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for your
vehicle to keep it operating at its best and maintain
its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC. To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.

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CUSTOMER ASSISTANCE245
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific FCA
vehicles. To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
GENERAL INFORMATION
UConnect
The following regulatory statement applies to
UConnect devices equipped in this vehicle:
FCC ID: Y7OVP2REFRESH
IC: 7812H-VP2REFRESH
This device complies with Part 15 of the FCC Rules
and with Innovation, Science and Economic
Development Canada license-exempt RSS
standard(s). Operation is subject to the following
two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Development
applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouillage,
et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre
le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
Remarque: Les changements ou modifications
non expressément approuvés par la partie
responsable de la conformité peuvent annuler
l'autorisation de l'utilisateur à utiliser l'équi -
pement.
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246
INDEX
A
Adding Engine Coolant (Antifreeze)............... 200Additives, Fuel............................................... 239Advance Phone Connectivity......................... 107Air BagAir Bag Operation...................................... 146Driver Knee Air Bag................................... 146Enhanced Accident Response......... 150, 188Event Data Recorder (EDR)....................... 188Front Air Bag............................................. 145If Deployment Occurs................................ 149Knee Impact Bolsters................................ 146Maintaining Your Air Bag System.............. 151Maintenance............................................. 151Transporting Pets...................................... 168Air Bag Light........................................... 44, 168
Air Cleaner, Engine (Engine Air Cleaner Filter)..196
Air Conditioner Maintenance......................... 196Air Conditioner Refrigerant.................. 196, 197Air Conditioner System.................................. 196Air Conditioning Filter...................................... 31Air Conditioning, Operating Tips................ 30, 31Air Filter......................................................... 196
Air PressureTires......................................................... 225Alterations/ModificationsVehicle........................................................... 7Antifreeze (Engine Coolant)................. 200, 240Disposal................................................... 201Anti-Lock Brake System (ABS)...................... 131Anti-Lock Warning Light................................... 47Assist, Hill Start............................................. 134Audio Settings.................................................. 96Audio Systems (Radio)..................................... 78Auto Down Power Windows............................. 34Automatic Transmission........................... 55, 56Adding Fluid..................................... 204, 241Fluid And Filter Change............................ 204Fluid Change............................................ 204Fluid Level Check............................ 203, 204Fluid Type........................................ 203, 241Special Additives...................................... 203Auxiliary Electrical Outlet (Power Outlet).......... 32Axle Fluid...................................................... 241
B
Battery................................................... 45, 194Charging System Light.................................45Keyless Key Fob Replacement....................10Belts, Seat.................................................... 168BluetoothConnecting To A Particular Mobile Phone Or Audio Device After Pairing
................ 104Body Builders Guide........................................... 7Body Mechanism Lubrication........................ 197B-Pillar Location............................................ 221Brake Assist System..................................... 132Brake Fluid.................................................... 241Brake System....................................... 202, 236Anti-Lock (ABS)......................................... 131Fluid Check...................................... 202, 241Master Cylinder........................................ 202Parking........................................................54Warning Light...............................................45Brake, Parking.................................................54Brake/Transmission Interlock..........................56Bulb Replacement........................................ 213Bulbs, Light.......................................... 170, 213

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247
C
Camera, Rear
.................................................. 65Capacities, Fluid............................................ 240Caps, Filler Fuel............................................................. 66Oil (Engine)................................................ 193Power Steering............................................ 60Radiator (Coolant Pressure)...................... 201Car Washes................................................... 234Carbon Monoxide Warning............................ 170Cargo Area Cover............................................. 37Cargo Compartment........................................ 37Cargo Tie-Downs.............................................. 37Certification Label........................................... 67Chains, Tire.................................................... 232Changing A Flat Tire....................................... 171Chart, Tire Sizing............................................ 218Check Engine Light (Malfunction
Indicator Light)................................................ 51Checking Your Vehicle For Safety.................. 168Checks, Safety............................................... 168Child Restraint............................................... 152Child RestraintsBooster Seats............................................ 155Child Seat Installation..................... 164, 166How To Stow An unused ALR Seat Belt..... 161Infant And Child Restraints....................... 154
Locating The LATCH Anchorages.............. 160Lower Anchors And Tethers For Children.. 157Older Children And Child Restraints......... 154Seating Positions...................................... 156Clean Air Gasoline......................................... 238CleaningWheels..................................................... 231Climate Control................................................ 28Cold Weather Operation.................................. 52Compact Spare Tire...................................... 229Contract, Service.......................................... 243Cooling Pressure Cap (Radiator Cap)............ 201Cooling System............................................. 199Adding Coolant (Antifreeze)...................... 200Coolant Level............................................ 201Cooling Capacity....................................... 240Disposal Of Used Coolant......................... 201Drain, Flush, And Refill............................. 200Inspection........................................ 199, 201Points To Remember................................ 202Pressure Cap............................................ 201Radiator Cap............................................ 201Selection Of Coolant (Antifreeze)..... 200, 240Corrosion Protection..................................... 233Cruise Light...................................................... 50Customer Assistance.................................... 242Customer Programmable Features.................. 79Cybersecurity................................................... 78
D
Defroster, Windshield................................... 168Deleting A Phone........................................... 104Diagnostic System, Onboard............................50DipsticksOil (Engine)............................................... 194Power Steering............................................60Disable Vehicle Towing................................. 187Disconnecting............................................... 104DisplayedValues..........................................................44DisposalAntifreeze (Engine Coolant)...................... 201Door Ajar..........................................................45Door Ajar Light.................................................45Door Locks.......................................................13Doors...............................................................13Driver’s Seat Back Tilt......................................16DrivingThrough Flowing, Rising, Or Shallow Standing Water
.......................................76
E
Electric Brake Control System....................... 132Electric Remote Mirrors...................................23Electrical Outlet, Auxiliary (Power Outlet).........32Electronic Range Select (ERS).........................5911

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248 Electronic Stability Control (ESC)
...................132Electronic Throttle Control Warning Light........ 46Emergency, In Case Of Freeing Vehicle When Stuck...................... 185Jacking...................................................... 171Jump Starting............................................ 181Towing....................................................... 187Emission Control System Maintenance........... 51Engine........................................................... 193Air Cleaner................................................. 196Block Heater............................................... 53Break-In Recommendations........................ 54Checking Oil Level..................................... 194Coolant (Antifreeze)................................... 240Cooling...................................................... 199Exhaust Gas Caution................................. 170Fails To Start............................................... 53Flooded, Starting......................................... 53Jump Starting............................................ 181Oil.................................................... 195, 240Oil Filler Cap.............................................. 193Oil Filter..................................................... 196Oil Selection.................................... 195, 240Oil Synthetic.............................................. 196Overheating............................................... 183Starting....................................................... 52

Enhanced Accident Response Feature...150, 188
Ethanol......................................................... 238Exhaust Gas Cautions................................... 170Exhaust System................................... 170, 198Exterior Lights.........................................24, 170
F
FiltersAir Cleaner
................................................ 196Air Conditioning........................................... 31Engine Oil........................................ 196, 240Engine Oil Disposal................................... 196FlashersHazard Warning........................................ 171Turn Signals.......................................49, 170Flooded Engine Starting................................... 53Fluid Capacities............................................ 240Fluid Leaks................................................... 170Fluid Level ChecksBrake........................................................ 202Engine Oil................................................. 194Power Steering............................................ 60Fluid, Brake.................................................. 241Fog Lights........................................................ 25Fold-Flat Seats................................................. 16Four-Way Hazard Flasher.............................. 171Freeing A Stuck Vehicle................................ 185
Fuel............................................................... 237Additives................................................... 239Clean Air................................................... 238Ethanol..................................................... 238Filler Cap (Gas Cap).....................................66Gasoline................................................... 237Materials Added....................................... 239Methanol.................................................. 238Octane Rating.................................. 237, 240Specifications........................................... 240Tank Capacity........................................... 240Fuses............................................................ 207
G
Gas Cap (Fuel Filler Cap)..................................66Gasoline, (Fuel)............................................. 237Gasoline, Clean Air........................................ 238Gasoline, Reformulated................................ 238Gear Ranges....................................................57Gear Selector Override.................................. 184Glass Cleaning.............................................. 235Gross Axle Weight Rating.......................... 67, 68Gross Vehicle Weight Rating.....................67, 68GuideBody Builders................................................. 7GVWR...............................................................67

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