RAM PROMASTER CITY 2022 Repair Manual

STARTING AND OPERATING59
If the transmission becomes extremely hot, the
Transmission Temperature Warning Light may
illuminate and the transmission may operate
differently until the transmission cools down.

During cold temperatures, transmission
operation may be modified depending on engine
and transmission temperature as well as vehicle
speed. This feature improves warm up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch, and shifts into EIGHTH or NINTH gear, are
inhibited until the transmission fluid is warm

Ú
page 59. Normal operation will resume once
the transmission temperature has risen to a
suitable level.

Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission may operate only in a fixed
gear, or may remain in NEUTRAL. The Malfunction
Indicator Light (MIL) may be illuminated. Limp
Home Mode may allow the vehicle to be driven to
an authorized dealer for service without damaging
the transmission. In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
NOTE:
Even if the transmission can be reset, we recommend
that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diag -
nostic equipment to assess the condition of your
transmission. If the transmission cannot be reset,
authorized dealer service is required.

Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When
the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the transmission fluid is warm [usually after 1 to
3 miles (2 to 5 km) of driving]. Because the engine
speed is higher when the torque converter clutch is
not engaged, it may seem as if the transmission is
not shifting properly when cold. This is normal. The
torque converter clutch will function normally once
the transmission is sufficiently warm.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to limit the
highest available gear. For example, if you set the
transmission gear limit to FIFTH gear, the
transmission will not shift above FIFTH gear, but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at
any vehicle speed. When the gear selector is in the
DRIVE position, the transmission will operate
automatically, shifting between all available gears.

Moving the gear selector to the ERS position (beside
DRIVE) will activate ERS mode, display the current
gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, moving
the gear selector forward “-” or rearward “+” will
change the top available gear, which will be
displayed in the instrument cluster.

To exit ERS mode, simply return the gear selector
to the DRIVE position.4

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60STARTING AND OPERATING
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then simply press
and hold it forward “-”. The transmission will shift
to the range from which the vehicle can best be
slowed down.
POWER STEERING
The standard power steering system provides
increased vehicle response and ease of
maneuverability. The system will provide
mechanical steering capability if power assist is
lost.
If for some reason the power assist is interrupted,
it will still be possible to steer your vehicle. Under
these conditions, you will observe a substantial
increase in steering effort, especially at very low
vehicle speeds and during parking maneuvers.
NOTE:
Increased noise levels at the end of the steering
wheel travel are considered normal and do not
indicate that there is a problem with the power
steering system.
Upon initial start-up in cold weather, the power
steering pump may make noise for a short
amount of time. This is due to the cold, thick
fluid in the steering system. This noise should
be considered normal, and it does not in any
way damage the steering system.
POWER STEERING FLUID CHECK
Checking the power steering fluid level at a defined
service interval is not required. The fluid should
only be checked if a leak is suspected, abnormal
noises are apparent, and/or the system is not
functioning as anticipated. Coordinate inspection
efforts through an authorized dealer. If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any spilled
fluid from all surfaces Ú
page 241.CRUISE CONTROL — IF EQUIPPED
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h).
The Cruise Control buttons are located on the right
side of the steering wheel.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will increase
the steering fluid temperature and it should be
avoided when possible. Damage to the power
steering pump may occur.
WARNING!
Fluid level should be checked on a level surface
and with the engine off to prevent injury from
moving parts and to ensure accurate fluid level
reading. Do not overfill. Use only the
manufacturer recommended power steering
fluid.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can damage
your power steering components. Such damage
is not covered by the New Vehicle Limited
Warranty.

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STARTING AND OPERATING61

Cruise Control Buttons

TO ACTIVATE
Push the on/off button to activate the Cruise
Control. The cruise indicator light in the instrument
cluster display will illuminate. To turn the system
off, push the on/off button a second time. The
cruise indicator light will turn off. The system
should be turned off when not in use.
TO SET A DESIRED SPEED
Turn the Cruise Control on. When the vehicle has
reached the desired speed greater than 25 mph
(40 km/h), push the SET (-) button and release.
Release the accelerator and the vehicle will
operate at the selected speed.
NOTE:The vehicle should be traveling at a steady speed
and on level ground before pushing the SET (-)
button.
TO VARY THE SPEED SETTING
To Increase Or Decrease The Set Speed
When the Cruise Control is set, you can increase
speed by pushing the RES (+) button, or decrease
the speed by pushing the SET (-) button. U.S. Speed (mph)
Pushing the RES
(+) or SET (-) button once will
result in a 1 mph speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 mph.
If the button is continually pushed, the set
speed will continue to adjust until the button is
released, then the new set speed will be estab -
lished.
Metric Speed (km/h)
Pushing the RES (+) or SET (-) button once will
result in a 1 km/h speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 km/h.
If the button is continually pushed, the set
speed will continue to adjust until the button is
released, then the new set speed will be estab -
lished.
TO ACCELERATE FOR PASSING
While the Cruise Control is set, press the
accelerator to pass as you would normally. When
the pedal is released, the vehicle will return to the
set speed.
1 — On/Off
2 — CAN/Cancel
3 — RES (+)/Resume/Accel
4 — SET (–)/Set Speed/Decel
WARNING!
Leaving the Cruise Control system on when not
in use is dangerous. You could accidentally set
the system or cause it to go faster than you
want. You could lose control and have an
accident. Always leave the system off when you
are not using it.
4

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62STARTING AND OPERATING
Using Cruise Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
NOTE:The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
TO RESUME SPEED
To resume a previously set speed, push the RES (+)
button and release. Resume can be used at any
speed above 20 mph (32 km/h) up to the
maximum speed of 100 mph (160 km/h).
TO DEACTIVATE
A tap on the brake pedal, pushing the CAN button,
or normal brake pressure will deactivate the Cruise
Control system without erasing the set speed from
memory.
Pushing the on/off button or turning the ignition
switch off erases the set speed from memory.
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED
The ParkSense system provides an audible
indication of the distance between the rear fascia/
bumper and a detected obstacle when backing up
(e.g. during a parking maneuver) Ú page 64.

The ParkSense system is automatically activated
when the transmission is placed into REVERSE. As
the distance from an obstacle behind the vehicle
decreases, the audible alert becomes more frequent.

Interaction With Trailer Towing
The ParkSense system is automatically
deactivated when a trailer equipped by Mopar® is
hitched to the vehicle. The system will be
automatically activated as soon as the trailer is
removed. If it does not happen, turning the key
ignition switch to STOP (OFF/LOCK) position and
then to AVV (START) again would be needed. If a
non-Mopar® trailer hitch is mounted, the sensor
deactivation cannot be guaranteed.
PARKSENSE REAR PARK ASSIST
S
ENSORS

The four ParkSense sensors, located in the rear
fascia/bumper, monitor the area behind the vehicle
that is within the sensors’ field of view. The sensors
can detect obstacles, in the horizontal direction,
from approximately 12 inches (30 cm) up to
55 inches (140 cm) from the center of the rear
fascia/bumper and up to 24 inches (60 cm) from
the corners of the rear fascia/bumper, depending on
the location, type and orientation of the obstacle.
ParkSense Rear Park Assist Sensors Locations

If several obstacles are detected, the ParkSense
system indicates the nearest obstacle.
The minimum height of a detectable obstacle
corresponds to the maximum height of an obstacle
that would clear the underside of the vehicle
during the parking maneuver.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed. Your
vehicle could go too fast for the conditions, and
you could lose control and have an accident. Do
not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.

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STARTING AND OPERATING63
PARKSENSE REAR PARK ASSIST
A
LERTS
If an obstacle is behind the vehicle when REVERSE gear is engaged, an audible alert is activated.
The tones emitted by the loudspeaker inform the driver that the vehicle is approaching an obstacle. The pauses between the tones are directly proportional to
the distance from the obstacle. Pulses emitted in quick succession indicate the presence of a very close obstacle. A continuous tone indicates that the obstacle
is less than 12 inches (30 cm) away.
While audible signals are emitted, the audio system is muted.
The audible signal is turned off immediately if the distance increases. The tone cycle remains constant if the distance measured by the inner sensors is constant.
If this condition occurs for the external sensors, the signal is turned off after three seconds (stopping warnings during maneuvers parallel to walls).
Audible And Visual Signals Supplied By The Park Assist System
SIGNAL MEANING INDICATION
Obstacle Distance
An obstacle is present within the sensors' field of view
Audible signal
(dashboard loudspeaker)
• Sound pulses emitted at a rate that increases as
the distance decreases
• Emits continuous tone at 12 inches (30 cm)
• Adjustable volume level programmable through
personal settings in the instrument cluster display
Ú page 40
Failure Sensor or system failuresVisual Signal
(instrument panel)
• Icon appears on display
• Message is displayed on instrument cluster
display (if equipped)4

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64STARTING AND OPERATING
PARKSENSE REAR PARK ASSIST
F
AILURE INDICATIONS
A malfunction of the ParkSense sensors
or system is indicated, during REVERSE
gear engagement, by the instrument
panel warning icon.
The warning icon is illuminated and a message is
displayed on the instrument cluster display (if
equipped) Ú page 44.
The sensors and wiring are tested continuously
when the ignition is in the MAR (ACC/ON/RUN)
position. Failures are indicated immediately if they
occur when the system is on.
Even if the system is able to identify that a specific
sensor is in failure condition, the instrument
cluster display shall indicate that the ParkSense
system is unavailable, without reference to the
sensor in failure condition. If even a single sensor
fails, the entire system will be disabled. The system
is turned off automatically.
CLEANING THE PARKSENSE REAR PARK
A
SSIST SYSTEM
Clean the ParkSense sensors with water, car wash
soap and a soft cloth. Do not use rough or hard
cloths. In washing stations, clean sensors quickly
while keeping the vapor jet/high pressure washing
nozzles at least 4 inches (10 cm) from the sensors. Do not scratch or poke the sensors. Otherwise, you
could damage the sensors.
PARKSENSE REAR PARK ASSIST
S
YSTEM USAGE PRECAUTIONS
NOTE:
Ensure that the outer surface and the underside
of the rear fascia/bumper is clean and clear of
snow, ice, mud, dirt or other obstruction to keep
the ParkSense Rear Park Assist system oper -
ating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of the
ParkSense system.

Clean the ParkSense sensors regularly, taking
care not to scratch or damage them. The sensors
must not be covered with ice, snow, slush, mud,
dirt or debris. Failure to do so can result in the
system not working properly. The ParkSense
system might not detect an obstacle behind the
fascia/bumper, or it could provide a false indica -
tion that an obstacle is behind the fascia/bumper.

Objects such as bicycle carriers, etc., must not
be placed within 12 inches (30 cm) from the
rear fascia/bumper while driving the vehicle.
Failure to do so can result in the system misin -
terpreting a close object as a sensor problem,
causing a failure indication to be displayed in
the instrument cluster display.
WARNING!
Drivers must be careful when backing up even
when using ParkSense. Always check carefully
behind your vehicle, look behind you, and be
sure to check for pedestrians, animals, other
vehicles, obstructions, and blind spots before
backing up. You are responsible for safety and
must continue to pay attention to your
surroundings. Failure to do so can result in
serious injury or death.

Before using ParkSense, it is strongly recom -
mended that the ball mount and hitch ball
assembly be disconnected from the vehicle
when the vehicle is not used for towing.
Failure to do so can result in injury or damage
to vehicles or obstacles because the hitch
ball will be much closer to the obstacle than
the rear fascia when the vehicle sounds the
continuous tone. Also, the sensors could
detect the ball mount and hitch ball
assembly, depending on its size and shape,
giving a false indication that an obstacle is
behind the vehicle.
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STARTING AND OPERATING65
If it’s necessary to keep the ball mount and hitch
ball assembly mounted for a long period, it is
possible to filter out the ball mount and hitch ball
assembly presence in the sensor field of view. The
filtering operation must be performed only by an
authorized dealer.
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear
Back Up Camera that allows you to see an
on-screen image of the rear surroundings of your
vehicle whenever the gear selector is put into
REVERSE. The image will be displayed on the
touchscreen display along with a caution note to “Check Entire Surroundings” across the top of the
screen. After five seconds this note will disappear.
The ParkView camera is located on the rear of the
vehicle above the rear license plate.
The Rear Back Up Camera can also be activated
when the vehicle is not in REVERSE through the
Uconnect system Ú
page 79.
NOTE:If one of the rear cargo doors is not completely
closed, the Back Up Camera cannot provide an
accurate image of the area behind the vehicle. A
dedicated message will appear on the Uconnect
display indicating the camera is not in the correct
position.
The Camera Delay setting can be set to on/off in
the rear camera settings menu. When the vehicle
is shifted out of REVERSE and the Camera Delay is
turned off, the rear camera mode is exited and the
navigation or audio screen appears on display
again.
When the transmission is shifted out of REVERSE,
and Camera Delay is activated in the menu screen,
the camera image will continue to be displayed for
up to 10 seconds, unless the speed of the vehicle
is greater than 8 mph (13 km/h), the transmission
is in PARK, or the ignition is placed in the STOP
(OFF/LOCK) position. When displayed, static grid lines will illustrate the
width of the vehicle and will show separate zones
that will help indicate the distance to the rear of
the vehicle. The following table shows the
approximate distances for each zone:
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle, including
small obstacles. Parking curbs might be
temporarily detected or not detected at all.
Obstacles located above or below the sensors
will not be detected when they are in close
proximity.
The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time
when an obstacle is detected. It is recom
-
mended that the driver looks over his/her
shoulder when using ParkSense.
Zone Distance To The Rear
Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m)
Green 3 ft or greater
(1 m or greater)
WARNING!
Drivers must be careful when backing up even
when using the ParkView Rear Back Up Camera.
Always check carefully behind your vehicle, and
be sure to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety of
your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.
4

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66STARTING AND OPERATING
NOTE:If snow, ice, mud, or any foreign substance builds
up on the camera lens, clean the lens, rinse with
water, and dry with a soft cloth. Do not cover the
lens.
REFUELING THE VEHICLE
The gas cap is located on the left side of the
vehicle. If the gas cap is lost or damaged, be sure
to use the correct replacement cap for this vehicle

1. Open the fuel filler door.

2. Remove the fuel cap by rotating it counter -
clockwise.
Fuel Filler Cap

NOTE:The driver's side sliding door cannot be opened
while the fuel door is open. This feature operates
only when the sliding door is in a closed position
prior to opening the fuel door.
3. Fully insert the gasoline nozzle into the filler
pipe.
4. Fill the vehicle with fuel.
NOTE:
When the fuel nozzle “clicks” or shuts off,
the fuel tank is full.
Wait five seconds before removing the fuel
nozzle to allow excess fuel to drain from the
nozzle.
5. Remove gasoline nozzle, reinstall fuel cap and close fuel filler door.
CAUTION!
To avoid vehicle damage, ParkView should
only be used as a parking aid. The ParkView
camera is unable to view every obstacle or
object in your drive path.
To avoid vehicle damage, the vehicle must be
driven slowly when using ParkView to be able
to stop in time when an obstacle is seen. It is
recommended that the driver look frequently
over his/her shoulder when using ParkView.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the gas cap is removed
or the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light (MIL) to turn on.
A fire may result if gasoline is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place gas
containers on the ground while filling.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap. A poorly
fitting cap could let impurities into the fuel
system and may cause the Malfunction Indi -
cator Light (MIL) to turn on, due to fuel vapors
escaping from the system.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling.

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STARTING AND OPERATING67
NOTE:
Tighten the fuel filler cap until you hear a
“clicking” sound. This is an indication that the
fuel filler cap is properly tightened.
If the gas cap is not tightened properly, the MIL
may come on. Be sure the gas cap is tightened
every time the vehicle is refueled.
VEHICLE LOADING
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a
certification label affixed to the driver's side door or
B-pillar.
If seats are removed for carrying cargo, do not
exceed the specified GVWR and GAWR.
VEHICLE CERTIFICATION LABEL
Your vehicle has a Vehicle Certification Label
affixed to the driver’s side B-pillar or the rear of the
driver’s door.
The label contains the following information:
Name of manufacturer
Month and year of manufacture
Gross Vehicle Weight Rating (GVWR)
Gross Axle Weight Rating (GAWR) front and rear
Vehicle Identification Number (VIN)
Type of vehicle
Month, Day, and Hour of manufacture (MDH)
The bar code allows a computer scanner to read
the VIN.
GROSS VEHICLE WEIGHT RATING
(GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, and
cargo. The total load must be limited so that you do
not exceed the GVWR.
GROSS AXLE WEIGHT RATING (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR.
TIRE SIZE
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
RIM SIZE
This is the rim size that is appropriate for the tire
size listed.
INFLATION PRESSURE
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full GAWR.
CURB WEIGHT
The curb weight of a vehicle is defined as the total
weight of the vehicle with all fluids, including
vehicle fuel, at full capacity conditions, and with no
occupants or cargo loaded into the vehicle. The
front and rear curb weight values are determined
by weighing your vehicle on a commercial scale
before any occupants or cargo are added.
WARNING!
Because the front wheels steer the vehicle, it is
important that you do not exceed the maximum
front or rear GAWR. A dangerous driving
condition can result if either rating is exceeded.
You could lose control of the vehicle and have a
collision.
4

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68STARTING AND OPERATING
OVERLOADING
The load carrying components (axle, springs, tires,
wheels, etc.) of your vehicle will provide
satisfactory service as long as you do not exceed
the GVWR and the front and rear GAWR.
The best way to figure out the total weight of your
vehicle is to weigh it when it is fully loaded and
ready for operation. Weigh it on a commercial scale
to ensure that it is not over the GVWR.

Figure out the weight on the front and rear of the
vehicle separately. It is important that you distribute
the load evenly over the front and rear axles.

Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
LOADING
To load your vehicle properly, first figure out its
empty weight, axle-by-axle and side-by-side. Store
heavier items down low and be sure you distribute
their weight as evenly as possible. Stow all loose
items securely before driving. If weighing the
loaded vehicle shows that you have exceeded
either GAWR, but the total load is within the
specified GVWR, you must redistribute the weight.
Improper weight distribution can have an adverse
effect on the way your vehicle steers and handles
and the way the brakes operate.
NOTE:Refer to the “Vehicle Certification Label” affixed to
the B-pillar or the rear of the driver's door for your
vehicle's GVWR and GAWR.
TRAILER TOWING
In this section you will find safety tips and
information on limits to the type of towing you can
reasonably do with your vehicle. Before towing a
trailer, carefully review this information to tow your
load as efficiently and safely as possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and
recommendations in this manual concerning
vehicles used for trailer towing.
COMMON TOWING DEFINITIONS
The following trailer towing related definitions will
assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, cargo
and tongue weight. The total load must be limited
so that you do not exceed the GVWR Ú page 67.
Gross Combination Weight Rating (GCWR)
The GCWR is the total allowable weight of your
vehicle and trailer when weighed in combination.
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the weight
of all cargo, consumables and equipment
(permanent or temporary) loaded in or on the
trailer in its "loaded and ready for operation"
condition.
The recommended way to measure GTW is to put
your fully loaded trailer on a vehicle scale. The
entire weight of the trailer must be supported by
the scale.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR Úpage 67.
WARNING!
It is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the vehicle
and have a collision.

22_VM_OM_EN_USC_t.book Page 68