RAM PROMASTER CITY 2022 Owners Manual

MULTIMEDIA99
Fast Seek Up /Fast Seek Down
Press and hold the Right Arrow or Left Arrow
button on the touchscreen and the desired mode
will begin to fast forward or reverse through the
current track until the button on the touchscreen is
released.
TRACK SELECTION (BROWSE)
Rotate the Browse button to scroll through and
select a desired track on the device or USB. Press
the Exit button on the touchscreen if you wish to
cancel the browse function.
REPEAT
Press the Repeat button on the touchscreen to
repeat the song selection. To cancel repeat, press
the Repeat button on the touchscreen a second
time.
SHUFFLE
Press the Shuffle button on the touchscreen to
play the selections on the USB or Bluetooth®
device in random order to provide an interesting
change of pace. Press the Shuffle button on the
touchscreen a second time to turn this feature off.
INFO
Press the Info button to display the current track
information. Press the X button to cancel this
feature.
USB Mode
USB Mode is entered by either inserting a USB
Jump Drive cable into the USB port or by pushing
the MEDIA button located on the faceplate. Once in
Media Mode, press the Source button on the
touchscreen and select “USB”.
NOTE:The system supports only FAT32 or ExFAT
formatted USB devices. The system does not
support devices with a capacity higher than 64GB.
The system does not support USB hubs connected
to the USB port of the vehicle. Connect your multi -
media device directly to the USB port using the
specific connection cable for the device if
necessary.
Inserting USB Device
Gently insert the USB device into the USB port. If
you insert a USB device with the ignition ON, the
unit will switch to USB Mode and begin to play. The
display will show the track number and index time
in minutes and seconds. Play will begin at the start
of track 1. Browse
Press the Browse button on the touchscreen to
select Artist, Album, Genre, Song, Playlist or Folder
from the USB device. Once the desired selection is
made, you can chose from the available media by
pressing the button on the touchscreen. Press the
Exit button on the touchscreen if you wish to cancel
the browse function.
Bluetooth® Mode
Before proceeding, the Bluetooth® device must be
paired with the Uconnect Phone to communicate
with the Uconnect system Ú
page 102.
Once the Bluetooth® device is paired to the
Uconnect system, push the MEDIA button located
on the faceplate. Once in Media Mode, press the
Source button on the touchscreen and select
Bluetooth®.
NOTE:For mobile phone compatibility and pairing instruc -
tions, please visit UconnectPhone.com.
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Voice Commands Media
Uconnect offers connections via USB and
Bluetooth®. Voice operation is only available for
connected USB devices.
Push the VR button . After the beep, say one of
the following commands and follow the prompts to
switch your media source or choose an artist.
“Change source to Bluetooth®”
“Change source to USB”
“Play artist Beethoven”; “ Play album Greatest
Hits”; “ Play song Moonlight Sonata”; “ Play genre
Classical”
Did You Know: Press the Browse button on the
touchscreen to see all of the music on your USB
device. Your Voice Command must match exactly
how the artist, album, song, and genre information
is displayed.
PHONE MODE
Overview
Uconnect Phone is a voice-activated, hands-free,
in-vehicle communications system. Uconnect
Phone allows you to dial a phone number with your
mobile phone. Uconnect Phone supports the following features:
Voice Activated Features

Hands-Free dialing via Voice (“Call John Smith
Mobile” or “Dial 248-555-1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free Text Message Replying: Forward
one of 18 predefined SMS messages to
incoming calls/text messages.
Redialing last dialed numbers (“Redial”).
Calling back the last incoming call number (“Call
Back”).
Viewing call logs on screen (“Show Incoming
Calls,” “Show Outgoing Calls,” “Show Missed
Calls,” or “Show Recent Calls”).
Searching Contacts phone number (“Search for
John Smith Mobile”).
Screen Activated Features
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
Setting Favorite Contact phone numbers so they
are easily accessible on the Main Phone screen.
Viewing and Calling contacts from recent call
logs.
Reviewing your recent Incoming SMS
Messages.
Pairing up to 10 phones/audio devices for easy
access to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via
Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted through
your vehicle’s audio system; the system will
automatically mute your radio when using the
Uconnect Phone.
For Uconnect customer support:
US — visit UconnectPhone.com or call
877-855-8400
Canada — visit UconnectPhone.com or call
800-465-2001 (English)
800-387-9983 (French)
Visit UconnectPhone.com
Uconnect Phone allows you to transfer calls
between the system and your mobile phone as you
enter or exit your vehicle and enables you to mute
the system's microphone for private conversation.

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The Uconnect Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different electronic
devices to connect to each other without wires or a
docking station. Ensure you phone is turned on
with Bluetooth® active and has been paired to the
vehicle's Uconnect Phone. The Uconnect Phone
allows up to 10 mobile phones or audio devices to
be linked to the system. Only one linked (or paired)
mobile phone and one audio device can be used
with the system at a time.
Uconnect Phone Button
The Uconnect Phone button on your steering wheel
is used to get into the phone mode and make calls,
show recent, incoming or outgoing calls, view
phonebook, etc. When you push the button you will
hear a BEEP. The BEEP is your signal to give a
command. Uconnect Voice Command Button
The Uconnect Voice Command button on your
steering wheel is only used for “barge in” and when
you are already in a call or want to make another
call.
The button on your steering wheel is also used to
access the Voice Commands for the Uconnect
Voice Command features.
Phone Operation
OPERATION
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice commands
are required after most Uconnect Phone prompts.
There are two general methods for how Voice
Command works:

1. Say compound commands like “Call John
Smith mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and
then guided through the available options.
Prior to giving a voice command, one must wait
for the beep, which follows the “Listen” prompt
or another prompt.
For certain operations, compound commands
can be used. For example, instead of saying
“Call” and then “John Smith” and then “mobile”,
the following compound command can be said:
“Call John Smith mobile.”
For each feature explanation in this section,
only the compound command form of the voice
command is given. You can also break the
commands into parts and say each part of the
command when you are asked for it. For
example, you can use the compound command
form voice command “Search for John Smith,”
or you can break the compound command form
into two voice commands: “Search Contacts”
and when asked, “John Smith.” Please
remember, the Uconnect Phone works best
when you talk in a normal conversational tone,
as if speaking to someone sitting a few feet/
meters away from you.
HELP COMMAND
If you need assistance at any prompt, or if you want
to know your options at any prompt, say “Help”
following the beep.
To activate the Uconnect Phone from idle, simply
push the Phone button (if active) on your steering
wheel and say a command or say “Help”. All
Uconnect Phone sessions begin with a push of the
VR button or Phone button on the radio faceplate.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to do
so. Failure to do so may result in an accident
involving serious injury or death.
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CANCEL COMMAND
At any prompt, after the beep, you can say “Cancel”
and you will be returned to the main menu.
You can also push the VR button or Phone button
on your steering wheel when the system is listening
for a command and be returned to the main or
previous menu.
PAIR (LINK) UCONNECT PHONE TO A MOBILE
PHONE
To begin using your Uconnect Phone, you must pair
your compatible Bluetooth®-enabled mobile
phone. Mobile phone pairing is the process of
establishing a wireless connection between a
cellular phone and the Uconnect system.
To complete the pairing process, you will need to
reference your mobile phone’s manual. Please
visit
UconnectPhone.com for complete mobile
phone compatibility information.
Uconnect 3/3 NAV With 5-inch Display

NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK or at a standstill.
Follow the steps below to pair your phone:

1. Place the ignition in the ACC or ON/RUN position.

2. Push the Phone button.
NOTE:
If there are no phones currently connected
with the system, a pop-up will appear asking
if you would like to pair a mobile phone.
This pop-up only appears when the user
enters phone mode and no other device(s)
have previously been paired. If the system
has a phone previously paired, even if no
phone is currently connected with the
system, this pop-up will not appear.
3. Select “Yes” to begin the pairing process.
4. Search for available devices on your Bluetooth®-enabled mobile phone.
Press the Settings button on your mobile
phone.
Select Bluetooth® and ensure it is enabled.
Once enabled, the mobile phone will begin
to search for Bluetooth® connections.
5. If “No” is selected and you still would like to pair a mobile phone, press the Pairing or
Settings button from the Uconnect Phone
main screen.
Press the Add Device button.
Search for available devices on your
Bluetooth®-enabled mobile phone (see
below). When prompted on the phone,
select “Uconnect” and accept the connec -
tion request.

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6. Uconnect Phone will display an in-progress screen while the system is connecting.
7. When your mobile phone finds the Uconnect system, select “Uconnect.”
8. When prompted on the mobile phone, accept the connection request from Uconnect Phone.
9. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
phone. Selecting “Yes” will make this phone
the highest priority. This phone will take
precedence over other paired phones within
range and will connect to the Uconnect system
automatically when entering the vehicle. Only
one mobile phone and/or one Bluetooth®
audio device can be connected to the
Uconnect system at a time. If “No” is selected,
simply select “Uconnect” from the mobile
phone/audio device Bluetooth® screen, and
the Uconnect system will reconnect to the
Bluetooth® device.
NOTE:For phones which are not made a favorite, the
phone priority is determined by the order in which
it was paired. The latest phone paired will have the
higher priority.
NOTE:During the pairing procedure, you may receive a
pop-up on your mobile phone for the Uconnect
System to access your “messages” and “contacts”.
Selecting “Ok” or “Allow” will sync your contacts
with the Uconnect System.
You can also use the following VR command to
bring up the Paired Phone screen from any screen
on the radio:
“Show Paired Phones”
NOTE:Software updates on your phone or the Uconnect
system may interfere with the Bluetooth®
connection. If this happens, simply repeat the
pairing process. However, first, make sure to
delete the device from the list of phones on your
Uconnect system. Next, be sure to remove
Uconnect from the list of devices in your phone’s
Bluetooth® settings.
PAIR A BLUETOOTH® STREAMING AUDIO
DEVICE

1. Press the Media button on the faceplate to begin.

2. Change the source to “Bluetooth®”.
3. Press the Bluetooth® button on the touchscreen to display the Paired Audio
Devices screen. 4. Press the Add Device button on the
touchscreen.
NOTE:If there is no device currently connected with the
system, a pop-up will appear.
5. Search for available devices on your Bluetooth®-enabled audio device. When
prompted on the device, or confirm the PIN
shown on the Uconnect screen.
6. Uconnect Phone will display an in-process screen while the system is connecting.
7. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
device. Selecting “Yes” will make this device
the highest priority. This device will take
precedence over other paired devices within
range.
NOTE:For devices which are not made a favorite, the
device priority is determined by the order in which
it was paired. The latest device paired will have the
higher priority.
You can also use a following VR command to bring
up a list of paired audio devices:
“Show Paired Phones”
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CONNECTING TO A PARTICULAR MOBILE
PHONE OR AUDIO DEVICE AFTER PAIRING
Uconnect Phone will automatically connect to the
highest priority paired phone and/or Audio Device
within range. If you need to choose a particular
phone or audio device follow these steps:

1. Press the
Settings
button on the faceplate.

2. Press the Paired Phones/Audio Sources buttons.
3. Press to select the particular phone or the particular audio device. A pop-up menu will
appear; press “Connect Phone”.
4. Press the X to exit out of the Settings screen.
DISCONNECTING OR DELETING A PHONE OR
AUDIO DEVICE

Uconnect 3/3 NAV With 5-inch Display
1. Press the Uconnect Phone Pairing or Settings
button on the faceplate.

2. Press the Paired Phones/Audio Sources button.
3. Press the Settings button located to the right of the device name for a different phone or
audio device than the currently connected
device or press the preferred Connected
Phone from the list.
4. The option’s pop-up will be displayed.
5. Press the Disconnect Device or the Delete Device button on the touchscreen.
6. Press the X to exit out of the Settings screen.
MAKING A PHONE OR AUDIO DEVICE A
FAVORITE

1. On the Paired Phone/Audio sources screen, press the Settings button located to the right
of the device name for a different phone or
audio device than the currently connected
device or press the preferred Connected
Phone from the list.

2. The option’s pop-up will be displayed.
3. Press the Make Favorite button on the touchscreen; you will see the chosen device
move to the top of the list.
4. Press the X to exit out of the Settings screen.
PHONEBOOK DOWNLOAD (AUTOMATIC
PHONEBOOK TRANSFER FROM MOBILE
PHONE) — IF EQUIPPED
If supported by your phone, Uconnect Phone has
the ability to download contact names and number
entries from the mobile phone’s phonebook.
Specific Bluetooth® Phones with Phonebook
Access Profile may support this feature. Your
mobile phone may receive a pop-up asking for
permission for the Uconnect System to access your
messages and contacts. Selecting “Ok” or “Allow”
will sync your contacts with the Uconnect System.
See the Uconnect website,
UconnectPhone.com,
for supported phones.
To call a name from a downloaded mobile
phonebook, Ú page 108.
Automatic download and update of a phone -
book, if supported, begins as soon as the
Bluetooth® wireless phone connection is made
to the Uconnect Phone, for example, after you
start the vehicle.
A maximum of 5,000 contact names with four
numbers per contact will be downloaded and
updated every time a phone is connected to the
Uconnect Phone.

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Depending on the maximum number of entries
downloaded, there may be a short delay before
the latest downloaded names can be used. Until
then, if available, the previously downloaded
phonebook is available for use.
Only the phonebook of the currently connected
mobile phone is accessible.
This downloaded phonebook cannot be edited
or deleted on the Uconnect Phone. These can
only be edited on the mobile phone. The
changes are transferred and updated to
Uconnect Phone on the next phone connection.
MANAGING YOUR FAVORITES — IF EQUIPPED
There are two ways you can add an entry to your
favorites:

1. After loading the mobile phonebook, press
the Favorites button on the touchscreen, and
then press one of the +Add Favorite Contact
buttons that appears on the list.

2. After loading the mobile phonebook, select “Contacts” from the Phone main screen, and
then select the appropriate number. Press the
Down Arrow button next to the selected
number to display the options pop-up. In the
pop-up, select “Add to Favorites”.
NOTE:If the Favorites list is full, you will be asked to
remove an existing favorite.
TO REMOVE A FAVORITE — IF EQUIPPED

1. To remove a Favorite, select “Favorites” from the Phone main screen.

2. Next, select the Down Arrow icon next to the contact you want to remove from your
favorites. This will bring up the options for that
Favorite contact.
3. Deselect the Star icon to delete the Favorite.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are available
and supported by Bluetooth® on your mobile
service plan. For example, if your mobile service
plan provides three-way calling, this feature can be
accessed through the Uconnect Phone. Check with
your mobile service provider for the features that
you have.
Listed below are the phone options with Uconnect
Phone:
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Name, Call
by Saying a Phonebook Name, Redial or Call
Back)
Favorites
Mobile Phonebook
Recent Call Log
SMS Message Viewer
CALL CONTROLS
The touchscreen allows you to control the following
call features:

Uconnect 3/3 NAV With 5-inch Display

1 — Answer
2 — Mute/Unmute
3 — Ignore
4 — Transfer
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Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
KEY PAD NUMBER ENTRY

1. Press the Phone button on the faceplate.

2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and press
“Dial/Call”.
RECENT CALLS
You may browse a list of the most recent of each of
the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
Calls without a reply
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your steering
wheel and perform the above operation. For
example, say “Show my incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Uconnect Phone button on the
steering wheel, press the Answer button on the
touchscreen.

Uconnect 3/3 NAV With 5-inch Display

ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Uconnect Phone button on the steering wheel,
press the Answer button on the touchscreen, or
press the Caller ID box to place the current call on
hold and answer the incoming call.
NOTE:Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is in
progress. Therefore, the user can only answer an
incoming call or ignore it.
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold
button on the Phone main screen.
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold
button on the Phone main screen, then dial a
number from the keypad, recent calls, SMS Inbox
or from the phonebooks.
To go back to the first call: Ú page 107
To combine two calls: Ú page 107
1 — Answer Button
2 — Caller ID Box

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TOGGLING BETWEEN CALLS — IF EQUIPPED

Uconnect 3/3 NAV With 5-inch Display

If two calls are in progress (one active and one on
hold), press the Swap Calls button on the Phone
main screen. Only one call can be placed on hold
at a time.
You can also push the Phone button to toggle
between the active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one
on hold), press the Join/Merge Calls Call button
the Phone main screen to combine all calls into a
conference call.
CALL TERMINATION
To end a call in progress, momentarily press the
End Call button on the touchscreen or the Phone
End button on the steering wheel. Only the active
call(s) will be terminated and if there is a call on
hold, it will become the new active call.
REDIAL
Press the Redial button on the touchscreen, or
push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number that
was dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call
on the Uconnect Phone after the vehicle ignition
has been switched to OFF.
NOTE:The call will remain within the vehicle audio system
until the phone becomes out of range for the
Bluetooth® connection. It is recommended to
press the Transfer button on the touchscreen
when leaving the vehicle.
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE

The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the Uconnect
Phone without terminating the call. To transfer an
ongoing call from your connected mobile phone to the
Uconnect Phone or vice versa, press the Transfer
button on the Phone main screen.

Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is speaking
during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
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Even though the system is designed for many
languages and accents, the system may not always
work for some.
NOTE:It is recommended that you do not store names in
your Favorites phonebook while the vehicle is in
motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say “O”
(letter “O”) for “0” (zero).
Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported. Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone and
network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced by
lowering the in-vehicle audio volume.
Phone Voice Commands
Making and answering hands-free phone calls is
easy with Uconnect. When the Phonebook button
is illuminated on your touchscreen, your system is
ready. Check
UconnectPhone.com for mobile
phone compatibility and pairing instructions. Push the Phone button and wait for the beep to
say a command. See some examples below:
“
Call John Smith”
“Dial 123 456 7890”
“Redial ” (call previous outgoing phone number)
“Call back ” (call previous incoming phone
number)
Did You Know: When providing a Voice Command,
push the Phone button and say “ Call”, then
pronounce the name exactly as it appears in your
phone book. When a contact has multiple phone
numbers, you can say “ Call John Smith work ”.
Voice Text Reply — If Equipped
Uconnect can announce incoming text messages.
Push the VR button or Phone button and
say:

1. “
Listen
” to have the system read an incoming
text message. (Must have compatible mobile
phone paired to Uconnect system.)

2. “ Reply ” after an incoming text message has
been read.
Listen to the Uconnect prompts. After the
beep, repeat one of the predefined messag -
es and follow the system prompts.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and assume
all risks related to the use of the Uconnect
features and applications in this vehicle. Only
use Uconnect when it is safe to do so. Failure to
do so may result in an accident involving serious
injury or death.

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