change time RENAULT SCENIC 2008 J84 / 2.G Multimedia ITS User Guide
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Page 19 of 71
MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 19V5 MR-372-J84-86C050$468.mif
ITS
Program No.: 0020
Vdiag No.: 04
DF023
CONTINUED
2.DEF
NOTESNone
Check the condition and connection of the display connector (component code 1127) and of the navigation
computer 32-track connector (component code 662) (broken, oxidised, bent tabs).
Manipulate the wiring harness at the connectors to produce a change in fault status (present → stored).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code TB30,
●connection code TB31,
●connection code 34HA,
●connection code 34GZ,
●connection code 34HU,
between components 662 and 1127.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITSJ84ph2V1.0
Page 20 of 71
MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 20V5 MR-372-J84-86C050$468.mif
ITS
Program No.: 0020
Vdiag No.: 04
DF025
PRESENT
OR
STOREDNO CENTRAL CONTROL MULTIPLEX SIGNAL
1.DEF : No communication with the central control
NOTESConditions for applying fault finding procedures to stored faults:
Apply this fault finding procedure if the fault reappears as present or stored after the
fault has been cleared, the ignition switched off and back on again and the navigation
system started after using the central control several times.
If faults DF022 No radio multiplex signal, DF025 No central control multiplex
signal and DF027 No audio CD changer signals are present at the same time, check
the multimedia network (see 88B, Multiplexing).
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the navigation central control connector (component code 1657) and of the
navigation computer 32-track connector (component code 662) (broken, oxidised, bent tabs).
Manipulate the wiring harness at the connectors to produce a change in fault status (present → stored).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
With ignition on, check for + 12 V on the BCP3 connection of component 1657.
Check that the earth on the MX connection on the component 1657 connector is perfect.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34DZ,
●connection code 34GA,
●connection code 34HU,
between components 1657 and 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITS_V04_DF025ITSJ84ph2V1.0
Page 21 of 71
MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 21V5 MR-372-J84-86C050$468.mif
ITS
Program No.: 0020
Vdiag No.: 04
DF027
PRESENT
OR
STOREDNO AUDIO CD CHANGER SIGNALS
1.DEF : No communication with the CD changer keypad
NOTESConditions for applying fault finding procedures to stored faults:
Apply this fault finding procedure if the fault reappears as present or stored after the
fault has been cleared, the ignition switched off and back on again and the audio
system started after using the CD multi-changer several times.
Order of priority in the event of more than one fault:
Deal with fault DF022 No radio multiplex signal first.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition of the 15A fuse (component code 260) and the 7.5A fuse (component code 1337).
Check the condition and connection of the CD changer (component code 1272) and of the receiver C2 (green)
connector (component code 261) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
With ignition on, check for + 12 V on connections SP2, AP43 and BCP3 of the component 1272 connector.
Check that the earth on the MAN connection on the component 1272 connector is perfect.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34HT,
●connection code 34HR,
●connection code TB29,
●connection code 34HS,
between components 1272 and 261.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITS_V04_DF027ITSJ84ph2V1.0
Page 22 of 71
MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 22V5 MR-372-J84-86C050$468.mif
ITS
Program No.: 0020
Vdiag No.: 04
DF029
PRESENT
OR
STOREDREADING NAVIGATION DVD
1.DEF : Disc cannot be read
NOTESConditions for applying fault finding procedures to stored faults:
Apply this fault finding procedure if the fault reappears as present or stored after the
fault has been cleared, the ignition switched off and back on again and the navigation
system started with a navigation DVD in good condition.
Check that the DVD is inserted the right way up.
Check that the DVD in the navigation computer is not an audio CD or other type but a navigation DVD designed
for this navigation system.
Wipe the DVD from the centre out with a soft, clean cloth.
Replace the navigation DVD if it is scratched.
If the fault is still present after the DVD has been changed, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITS_V04_DF029ITSJ84ph2V1.0
Page 23 of 71
MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 23V5 MR-372-J84-86C050$468.mif
ITS
Program No.: 0020
Vdiag No.: 04
DF030
PRESENT
OR
STOREDGPS AERIAL CIRCUIT
CO : Open circuit
NOTESConditions for applying the fault finding procedure to the stored fault:
Apply this fault finding procedure if the fault reappears as present or stored after it has
been cleared and the ignition has been switched off and on again.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the GPS aerial 2-track connectors (component code 886) and of the
navigation computer (component code 662) (broken, oxidised, bent tabs).
Manipulate the wiring harness at the connectors to produce a change in status (present → stored).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 46CB,
●connection code TB15,
between components 662 and 886.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the connections are correct, replace the GPS aerial.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITS_V04_DF030ITSJ84ph2V1.0
Page 24 of 71
MULTIMEDIA
Fault finding - Conformity check
86C
86C - 24V5 MR-372-J84-86C050$520.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Conformity check
MAIN SCREEN
NOTESOnly carry out this conformity check after a complete check with the diagnostic tool
(fault reading and configuration checks).
Application conditions: Engine stopped, + after ignition feed switched on.
Order FunctionParameter or Status
Check or Action Display and Notes Fault finding
1Night-time
lightingET003:+ 12 V side
lights feedON
OFFIn the event of a fault, consult
the interpretation of status
ET003 + 12 V side lights
feed.
2Vehicle speed PR002:Vehicle speed0 mph
Carry out a road test to
obtain a variation.In the event of a fault, consult
the interpretation of
parameter PR002 Vehicle
speed.
3Reverse gear ET024:Reverse gear
engagedYES
NOIn the event of a fault, consult
the interpretation of status
ET024 Reverse gear
engaged.
4CD multi-
changerPR005:Number of CDs
in the multi-
changer0, 1, 2, 3, 4, 5 or 6None
ITS_V04_CCONFITSJ84ph2V1.0
MR-372-J84-86C050$520.mif
Page 29 of 71
MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 29V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Interpretation of statuses
ET003
+ 12 V SIDE LIGHTS FEED
NOTESVisually check that the side lights are working. Carry out fault finding on the steering
column switches and the side lights.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition of the 7.5 A fuse in the engine compartment connection unit (component code 1337).
Check the condition and connection of the navigation central control connectors (component code 1657) and of
the CD changer (component code 1272) (broken, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the LPG connection between
components 1337, 1272 and 1657.
If the connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_ET003ITSJ84ph2V1.0
MR-372-J84-86C050$624.mif
Page 35 of 71
MULTIMEDIA
86C
86C - 35V5 MR-372-J84-86C050$676.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Parameter summary table
Tool parameter Diagnostic tool title
PR002Vehicle speed
PR005Number of CDs in the multi-changer
ITSJ84ph2V1.0
MR-372-J84-86C050$676.mif
Page 43 of 71
MULTIMEDIA
Fault finding - Customer complaints
86C
86C - 43V5 MR-372-J84-86C050$884.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Customer complaints
NOTESOnly refer to these customer complaints after performing a full check with the
diagnostic tool.
NO DIALOGUE WITH THE COMPUTER ALP 1
THE SCREEN STAYS BLACKALP 2
NO VOICE MESSAGESALP 3
NO TRAFFIC INFORMATION MESSAGES APPEAR ON THE SCREEN ALP 4
POOR SATELLITE RECEPTIONALP 5
THE RADIO DOES NOT SWITCH ON AUTOMATICALLY OR GOES OFF AFTER
20 MINUTESALP 6
NO TIME DISPLAY OR TIME DISPLAY INCORRECT ALP 7
THE VOLUME DOES NOT CHANGE WITH A CHANGE IN VEHICLE SPEED ALP 8
POOR RADIO RECEPTIONALP 9
THE CD CHANGER DOES NOT WORK ALP 10
IMPOSSIBLE TO ALTER GPS GUIDANCE WHEN DRIVING ALP 11
ITSJ84ph2V1.0
MR-372-J84-86C050$884.mif
Page 51 of 71
MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-51V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 6The radio does not switch on automatically or switches off after
20 minutes
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the customer is using the navigation system correctly.
Use the Wiring Diagrams Technical Note, Scenic II.
The navigation system does not receive the multimedia wake-up signal when the + after ignition feed is
switched on.
Check the condition of the CD changer fuses (component code 1272).
Has the fault disappeared?
NO YES
On pressing the CD changer on/off button, check for
the multimedia wake-up signal on connection 34HU
on the radio's blue connector (component
code 261).
Is the check result correct?
NO
Check the insulation, continuity and the absence
of interference resistance of connection 34HU
between components 1272, 261, 1657, 1127
and 662.
If any connection is faulty and if there is a repair
method (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for repair),
repair the wiring; otherwise, replace the wiring.
Has the fault disappeared?
NO YES
End of fault finding.
End of fault finding.
YESCheck for + 12 V (+ battery feed) on
connection BCP3 of the component 261
black connector.
Is the check result correct?
NO YES
Check the insulation, continuity and the
absence of interference resistance of
connection BCP3 between components 261
and 260.
If any connection is faulty and if there is a repair
method (see Technical Note 6015A,
Repairing electrical wiring, Wiring:
Precautions for repair), repair the wiring;
otherwise, replace the wiring.
Has the fault disappeared?
YES NO
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP6ITSJ84ph2V1.0