radio RENAULT SCENIC 2008 J84 / 2.G Multimedia ITS Workshop Manual

MULTIMEDIA
Fault finding - Operating diagram
86C
86C - 8V5 MR-372-J84-86C050$156.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Operating diagram
2 - Operating diagram
MicrophoneGPS aerial*
(+ telephone)
Display Navigation computer
Speakers
Receiver/radio Navigation central control Diagnostic socket
CD multi-changer Steering column control
AM/FM aerial amplifier
- Vehicle multiplex network
- Multimedia multiplex network
- Bus UART
- Wire connectionsVehicle multiplex
network
* Satellite guidance
ITSJ84ph2V1.0
MR-372-J84-86C050$156.mif

MULTIMEDIA
Fault finding - Features
86C
86C - 9V5 MR-372-J84-86C050$208.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Features
3 - Features
The CARMINAT NAVIGATION and COMMUNICATION system is involved in the following functions:
–Receiver.
–CD multi-changer.
–Satellite guidance navigation.
–Hands-free telephone integrated control.
–Display.
–Clock.
A - Receiver
This function is used for listening to AM and FM radio. The receiver automatically selects the best frequency for a
station using the AF function. It receives traffic information via the Traffic Message Channel (TMC) to make best use
of the Carminat Navigation and Communication system.
B - CD multi-changer
The CD multi-changer located on the dashboard can hold up to 6 CDs. This can play audio CDs, CD-Rs which have
been copied by the customer and CDs on which MP3 files are stored. The number of CDs in the changer can be
viewed via PR005 Number of CDs in the changer.
C - Navigation
This function guides the driver by displaying maps and issuing voice messages. Addresses for guidance can be
entered via the central control or as voice commands.
D - Hands-free telephone integrated control
This function enables the driver to use a mobile phone hands-free using the microphone located next to the driver's
sun visor and the vehicle speakers. The Carminat Navigation and Communication system lets you use the
phonebook, receive and make calls and receive SMS text messages. The phone can be connected to the vehicle
with Bluetooth (wireless).
E - Display
The display is used to display information such as navigation maps, radio, CD title, time, temperature and
information from the mobile phone
F - Clock
This function displays the time on the video display.
ITSJ84ph2V1.0
MR-372-J84-86C050$208.mif

MULTIMEDIA
Fault finding - Fault summary table
86C
86C - 13V5 MR-372-J84-86C050$416.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Fault summary table
Summary of faults that can be diagnosed by the navigation computer, with corresponding technical center
codes.
Tool faultAssociated
DTCDiagnostic tool title
DF001 D010Computer
DF002 D011Computer
DF003 9A01Computer
DF004 9A02Computer
DF005 9A03Computer
DF006 9A04Computer
DF007 9A07Computer
DF008 9A08Computer
DF009 9A10Computer
DF010 9A0DComputer
DF021 C300Computer configuration
DF022 C186No radio multiplex signal
DF023 9A06No display multiplex signal
DF025 C163No central control multiplex signal
DF027 C189No audio CD changer signals
DF029 9A0CNavigation DVD reader
DF030 9A00GPS aerial circuit*
* Satellite guidance
ITSJ84ph2V1.0
MR-372-J84-86C050$416.mif

MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 16V5 MR-372-J84-86C050$468.mif
ITS
Program No.: 0020
Vdiag No.: 04
DF022
PRESENT
OR
STOREDNO RADIO MULTIPLEX SIGNAL
NOTESConditions for applying fault finding procedures to stored faults:
Apply this fault finding procedure if the fault reappears as present or stored after the
fault has been cleared, the ignition switched off and back on again and the receiver
started with several actions.
Order of priority in the event of more than one fault:
If there is a combination of faults DF022 and DF027 "No audio CD changer signals",
check the multiplex network (see 88B, Multiplex).
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and the connection of the receiver 32-track connector (component code 261), of the navigation
central control connector (component code 1657) and of the navigation computer 32-track connector (component
code 662) (broken, oxidised, bent tabs).
Manipulate the wiring harness at the connectors to produce a change in fault status (present → stored).
If the connectors are faulty and if there is a repair procedure (see Technical Note 6015A, Repairing electrical
wiring, wiring: Precautions for repair), repair the connector(s); otherwise, replace the wiring.
With ignition on, check for + 12 V on connection BCP3 of the 8-track connector on component 261.
Check that the earth on the MT connection of the 8-track connector on component 261 is perfect.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 107W,
●connection code 107X,
●connection code 34HU,
between components 1657 and 261.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITS_V04_DF022ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 20V5 MR-372-J84-86C050$468.mif
ITS
Program No.: 0020
Vdiag No.: 04
DF025
PRESENT
OR
STOREDNO CENTRAL CONTROL MULTIPLEX SIGNAL
1.DEF : No communication with the central control
NOTESConditions for applying fault finding procedures to stored faults:
Apply this fault finding procedure if the fault reappears as present or stored after the
fault has been cleared, the ignition switched off and back on again and the navigation
system started after using the central control several times.
If faults DF022 No radio multiplex signal, DF025 No central control multiplex
signal and DF027 No audio CD changer signals are present at the same time, check
the multimedia network (see 88B, Multiplexing).
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the navigation central control connector (component code 1657) and of the
navigation computer 32-track connector (component code 662) (broken, oxidised, bent tabs).
Manipulate the wiring harness at the connectors to produce a change in fault status (present → stored).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
With ignition on, check for + 12 V on the BCP3 connection of component 1657.
Check that the earth on the MX connection on the component 1657 connector is perfect.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34DZ,
●connection code 34GA,
●connection code 34HU,
between components 1657 and 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITS_V04_DF025ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 21V5 MR-372-J84-86C050$468.mif
ITS
Program No.: 0020
Vdiag No.: 04
DF027
PRESENT
OR
STOREDNO AUDIO CD CHANGER SIGNALS
1.DEF : No communication with the CD changer keypad
NOTESConditions for applying fault finding procedures to stored faults:
Apply this fault finding procedure if the fault reappears as present or stored after the
fault has been cleared, the ignition switched off and back on again and the audio
system started after using the CD multi-changer several times.
Order of priority in the event of more than one fault:
Deal with fault DF022 No radio multiplex signal first.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition of the 15A fuse (component code 260) and the 7.5A fuse (component code 1337).
Check the condition and connection of the CD changer (component code 1272) and of the receiver C2 (green)
connector (component code 261) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
With ignition on, check for + 12 V on connections SP2, AP43 and BCP3 of the component 1272 connector.
Check that the earth on the MAN connection on the component 1272 connector is perfect.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34HT,
●connection code 34HR,
●connection code TB29,
●connection code 34HS,
between components 1272 and 261.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITS_V04_DF027ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 33V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04
ET018
TUMBLEWHEEL ACTION
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the steering column switch 10-track connector (component code 1519) and
of the receiver 32-track connector (component code 261) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34AU,
●connection code 34AS,
●connection code 34AT,
●connection code 34AR,
between components 1519 and 261.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the continuity of component 1519:
–between connections 34AR and 34AT,
–between connections 34AR and 34AS,
–between connections 34AR and 34AU.
Wheel checking procedure (see MR 370 Mechanical 84A, Control - signals, Radio control satellite: Test).
If there is no continuity, replace component 1519 (see MR 370 Mechanical 84A, Control - signals, Wiper switch:
Removal - Refitting).
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_ET018ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Customer complaints
86C
86C - 43V5 MR-372-J84-86C050$884.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Customer complaints
NOTESOnly refer to these customer complaints after performing a full check with the
diagnostic tool.
NO DIALOGUE WITH THE COMPUTER ALP 1
THE SCREEN STAYS BLACKALP 2
NO VOICE MESSAGESALP 3
NO TRAFFIC INFORMATION MESSAGES APPEAR ON THE SCREEN ALP 4
POOR SATELLITE RECEPTIONALP 5
THE RADIO DOES NOT SWITCH ON AUTOMATICALLY OR GOES OFF AFTER
20 MINUTESALP 6
NO TIME DISPLAY OR TIME DISPLAY INCORRECT ALP 7
THE VOLUME DOES NOT CHANGE WITH A CHANGE IN VEHICLE SPEED ALP 8
POOR RADIO RECEPTIONALP 9
THE CD CHANGER DOES NOT WORK ALP 10
IMPOSSIBLE TO ALTER GPS GUIDANCE WHEN DRIVING ALP 11
ITSJ84ph2V1.0
MR-372-J84-86C050$884.mif

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-47V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 3 No voice messages
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the customer is using the navigation system correctly.
Use the Wiring Diagrams Technical Note, Scenic II.
Check that the sound from the radio is coming through the front and rear speakers.
Otherwise, adjust the sound for all vehicle speakers. Press the SET button, select the audio; balance or fader
menus.
Check that voice guidance is activated.
Press the SET button and select the Navigation;
Guidance preference; Voice guidance menus.
Has voice guidance been activated?
YES
Ensure that the voice guidance volume has been
properly adjusted.
Press the SET button and select the Volume
and beeps, and Guidance volume menus.
Has the voice guidance volume been properly
adjusted?
YES
Has the fault disappeared?
NO
NOActivate voice guidance.
NOAdjust the voice guidance volume.
YESEnd of fault finding.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP3ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-49V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 4 No traffic information messages appear on the screen
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the customer is using the navigation system correctly.
TMC road information is disseminated via the FM
band on the radio. The TMC pictogram should be
green in order for the traffic information to be
received.
What colour is the TMC pictogram?
Green
The system is operating correctly, but there is no
traffic information to be transmitted.
Check that the traffic information display has been
activated.
Press the INFO button and select the TMC traffic
information; Traffic information adjustment;
Card display menus.
Has the display been activated?
YES
Check that the traffic information settings are
correct.
Press the INFO button and select the TMC traffic
information; Traffic information adjustment;
Type of information to be displayed; Traffic
information service menus.
Make any necessary adjustments.
GreyNo traffic information is being received.
NOActivate the traffic information display.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP4ITSJ84ph2V1.0