TOYOTA AURIS 2018 Owners Manual (in English)

5418-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, have the vehicle inspected at any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional as soon as possible.
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
● Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When the 12-volt battery is removed or discharged
● The hybrid system may not start. (P. 436)
● If the 12-volt battery is depleted with the shift position in P, it will not be pos-
sible to shift the shift position other than P. In this case, the vehicle cannot
be towed without lifting both front wheels because the front wheels are
locked by the parking lock. ( P. 485)
● When the 12-volt battery is reconnected, start the hybrid system, depress
the brake pedal, and confirm that it is possible to shift into each shift posi-
tion.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
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5428-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
■ When recharging or replacing the 12-volt battery
● Vehicles with a smart entry & start system: In some cases, it may not be
possible to unlock the doors using the smart entry & start system when the
12-volt battery is discharged. Use the wireless remote control or the
mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
WARNING
■ Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.

5438-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
WARNING
■12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any 12-volt battery fluids (acid) to come into contact
with skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that 12-volt battery fluid comes into contact with the skin or
eyes, immediately wash the affected area with water and seek medical
attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.
■ After recharging the 12-volt battery
Have the 12-volt battery inspected at any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional as soon as
possible.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.
■ When replacing the 12-volt battery
 P. 438

5448-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
●The high engine coolant temperature (P. 491) is shown on the
multi-information display or a loss of hybrid system power is experi-
enced (for example, the vehicle speed does not increase).
● “Hybrid system overheated. Reduced output power.” is shown on
the multi-information display.
● Steam comes out from under the hood.
■If the high engine coolant temperature is shown on the multi-
information display
Stop the vehicle in a safe place and turn off the air conditioning
system, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.
Radiator
Cooling fans
If a large amount of coolant
leaks, immediately contact
any authorized Toyota dealer
or repairer, or another duly
qualified and equipped pro-
fessional.
If your vehicle overheats
The following may indicate that your vehicle is overheating.
Correction procedures
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5458-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL”
“LOW”
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator coolin g fans operate and to check for
coolant leaks from th e radiator or hoses.
The fans operate when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating by checking
the fan sound and air flow. If it is difficult to check these, turn the air con-
ditioning system on and off repeatedly.
(The fan may not operate in freezing temperatures.)
If the fans are not operating:
Stop the hybrid system immedi ately and contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped
professional.
If the fans are operating:
Have the vehicle inspected at the nearest authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional.
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5468-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
■If “Hybrid system overheated. Reduced output power.” is
shown on the multi-information display
Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has
cooled down, inspect the
hoses and radiator core
(radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant
leaks, immediately contact
any authorized Toyota dealer
or repairer, or another duly
qualified and equipped pro-
fessional.
The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL”
“LOW”
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
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5478-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
Start the hybrid system and check for the multi-information dis-
play.
If the message does not disappear:
Stop the hybrid system and cont act any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
If the message is not displayed:
Have the vehicle inspected at the nearest authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional.
WARNING
■ When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the indicator on the
power switch and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fan may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir caps while the hybrid system and radi-
ator are hot.
High temperature steam or coolant could spray out.
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5488-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
NOTICE
■When adding engine/power control unit coolant
Add coolant slowly after the hybrid system has cooled down sufficiently.
Adding cool coolant to a hot hybrid system too quickly can cause damage to
the hybrid system.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).
● Do not use any coolant additive.

5498-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
Set the parking brake. Shift the shift position to P and stop the
hybrid system.
Remove the mud, snow, or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift position to D or R and release the parking brake.
Then, while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRC.
WARNING
■ When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
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5508-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
NOTICE
■To avoid damaging the transmission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.