TOYOTA C-HR 2019 Owners Manual (in English)

3215-4. Using the other interior features
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Interior features
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■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyot a models (in
the contiguous United States only). Contact with the Safety Con nect
response center is dependent upon the telematics device being i n operative
condition, cellular connection availability, and GPS satellite signal reception,
which can limit the ability to reach the response center or rec eive emer-
gency service support. Enrollment and Telematics Subscription S ervice
Agreement are required. A variety of subscription terms are ava ilable;
charges vary by subscription term selected and location.
● Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii a nd Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin I slands.
For vehicles first sold in the U.S. Virgin Islands, no Safety C onnect services
will function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.

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When the engine switch is turned to the “ON” position (vehicles with-
out smart key system) or IGNITION ON mode (vehicles with smart
key system), the red indicator light comes on for 2 seconds the n turns
off. Afterward, the green indicator light comes on, indicating that the
service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
■Automatic Collision Notification
In case of either airbag deployme nt or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
Safety Connect LED light Indicators
Safety Connect services

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Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Safety Connect response center at 1-8 55-
405-6500 in the Unites States, 1-877-855-8377 in Puerto Rico or 1-
888-869-6828 in Canada, and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.

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Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-po wer
radio transmitter and receiver. I t receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wi re-
less phones. Those guidelines are consistent with the safety stan-
dards previously set by the following U.S. and international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scienti fic literature. Over 120 scientists, engi-
neers, and physicians from unive rsities, and government health
agencies and industries reviewed the available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines i n
addition to those standards.
Safety information for Safety Connect

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■Certification for Safety Connect

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327
6Maintenance and care
C-HR_OM_USA_OM10569U6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 328
Cleaning and protecting the vehicle interior ........... 333 6-2. Maintenance
Maintenance requirements ................... 336
General maintenance........ 339
Emission inspection and maintenance (I/M)
programs......................... 343
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 344
Hood ................................. 347
Positioning a floor jack ...... 349
Engine compartment ......... 350
Tires .................................. 365
Tire inflation pressure ....... 375
Wheels .............................. 379
Air conditioning filter.......... 382
Wireless remote control/electronic key
battery ............................. 386
Checking and replacing fuses ............................... 390
Light bulbs......................... 394

3286-1. Maintenance and care
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Cleaning and protecting the vehicle exterior
●Working from top to bottom, liberally apply water to the vehicl e
body, wheel wells and underside of the vehicle to remove any di rt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughl y
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the v ehicle
body is cool.
■ Self-restoring coat (if equipped)
The vehicle body has a self-restoring coating that is resistant to small surface
scratches caused in a car wash, etc.
●The coating lasts for 5 to 8 years from when the vehicle is del ivered from the
plant.
● The restoration time differs depending on the depth of the scra tch and out-
side temperature.
The restoration time may become shorter when the coating is warmed by
applying warm water.
● Deep scratches caused by keys, coins, etc., cannot be restored.
● Do not use wax that contain abrasives.
Perform the following to protect the vehicle and maintain it in
prime condition:

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Maintenance and care
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Automatic car washes
●Fold the mirrors before washing the vehicle. Start washing from the front of
the vehicle. Make sure to extend the mirrors before driving.
● Brushes used in automatic car washes may scratch the vehicle su rface and
harm your vehicle's paint.
● Rear spoiler may not be washable in some automatic car washes. There
may also be an increased risk of damage to vehicle.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close p roximity of
the windows.
● Before using the car wash, check that the fuel filler door on y our vehicle is
closed properly.
■ Note for a smart key system (if equipped)
If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, f ollow the fol-
lowing correction procedures to wash the vehicle:
● Place the key in a position 6 ft. (2 m) or more separate from t he vehicle
while the vehicle is being washed. (Take care to ensure that th e key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the sm art key sys-
tem. ( P. 127)
■ Aluminum wheels (if equipped)
●Remove any dirt immediately by using a neutral detergent.
● Wash detergent off with water immediately after use.
● To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-
ing or parking in hot weather
■ Bumpers and side moldings
Do not scrub with abrasive cleaners.

3306-1. Maintenance and care
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WARNING
■When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components, etc., to catch fire.
■ When cleaning the windshield (veh icles with rain-sensing windshield
wiper)
● When the upper part of the windshield where the raindrop sensor is
located is touched by hand
● When a wet rag or similar is held close to the raindrop sensor
● If something bumps against the windshield
● If you directly touch the raindrop sensor body or if something bumps into
the raindrop sensor
■ Precautions regarding the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the exhaust p ipe until it
has cooled sufficiently, as touching a hot exhaust pipe can cau se burns.
■ Precaution regarding the rear bumper with Blind Spot Monitor (i f
equipped)
If the paint of the rear bumper is chipped or scratched, the sy stem may mal-
function.
If this occurs, consult your Toyota dealer.
Set the wiper switch to off.
If the wiper switch is in “AUTO”, the wip-
ers may operate unexpectedly in the fol-
lowing situations, and may result in
hands being caught or other serious inju-
ries and cause damage to the wiper
blades.
Off