TOYOTA C-HR 2021 Owners Manual (in English)

1313-2. Opening, closing and locking the doors
3
Operation of each component
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WARNING
■Operating the back door
Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resu lting in death
or serious injury.
● Remove any heavy loads, such as snow and ice, from the back doo r
before opening it. Failure to do so may cause the back door to suddenly
shut again after it is opened.
● When opening or closing the back door, thoroughly check to make sure
the surrounding area is safe.
● If anyone is in the vicinity, make sure they are safe and let t hem know that
the back door is about to open or close.
● Use caution when opening or closing the back door in windy weat her as it
may move abruptly in strong wind.
● The back door may suddenly shut if it is
not opened fully. It is more difficult to
open or close the back door on an
incline than on a level surface, so
beware of the back door unexpectedly
opening or closing by itself. Make sure
that the back door is fully open and
secure before using the luggage com-
partment.
● When closing the back door, take extra
care to prevent your fingers, etc., from
being caught.
● When closing the back door, make sure
to press it lightly on its outer surface. If
the back door handle is used to fully
close the back door, it may result in
hands or arms being caught.

1323-2. Opening, closing and locking the doors
C-HR_OM_USA_OM10684U
WARNING
■Operating the back door
Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resu lting in death
or serious injury.
● Do not pull on the back door damper stay to close the back door , and do
not hang on the back door damper stay.
Doing so may cause hands to be caught or the back door damper stay to
break, causing an accident.
● If a bicycle carrier or similar heavy object is attached to the back door, it
may suddenly shut again after being opened, causing someone’s hands,
head or neck to be caught and injured. When installing an acces sory part
to the back door, using a genuine Toyota part is recommended.
NOTICE
■ Back door damper stays
The back door is equipped with damper stays that hold the back door in
place.
Observe the following precautions.
Failure to do so may cause damage to the back door damper stay, resulting
in malfunction.
● Do not place your hand on the damper stay or apply lateral forc es to it.
●Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the damper stay rod.
● Do not touch the damper stay rod with
gloves or other fabric items.
● Do not attach any accessories other
than genuine Toyota parts to the back
door.

1333-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_OM_USA_OM10684U
Smart key system
●Unlocks and lo cks the doors (P. 120)
● Unlocks and lock s the back door (P. 1 2 7 )
● Starts the engine ( P. 1 8 3 )
■Antenna location
: If equipped
The following operations can be performed simply by carrying
the electronic key on your person, for example in your pocket.
The driver should always ca rry the electronic key.
Antenna outside the cabin
Antennas inside the cabin
Antenna outside the luggage compart-
ment

1343-2. Opening, closing and locking the doors
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Effective range (areas within wh ich the electronic key is detected)
When starting the engine or changing engine switch modes
The system can be operated when the electronic key is inside th e vehi-
cle.
■ Alarms and warning messages
A combination of exterior and interior buzzers as well as warni ng messages
shown on the multi-information display are used to prevent theft of the vehicle
and accidents resulting from erroneous operation. Take appropriate mea-
sures based on the displayed message.
When only an alarm sounds, circumstances and correction procedu res are as
follows. When locking or unlocking the
doors
The system can be operated when
the electronic key is within about
2.3 ft. (0.7 m) of an outside front
door handle and the back door.
(Only the doors detecting the key
can be operated.)
AlarmSituationCorrection procedure
Exterior buzzer sounds
once for 5 secondsAn attempt was made
to lock the vehicle while
a door was open.Close all of the doors
and lock the doors
again.
Interior buzzer sounds
continuously
The engine switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s door was
opened while the
engine switch was in
ACCESSORY mode).
Turn the engine switch
off and close the
driver’s door.

1353-2. Opening, closing and locking the doors
3
Operation of each component
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When “Smart Key System Malfunction. See Owner’s Manual.” is dis -
played on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
■ Battery-saving function
The battery-saving function will be activated in order to preve nt the electronic
key battery and the vehicle battery from being discharged while the vehicle is
not in operation for a long time.
● In the following situations, the smart key system may take some time to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of
the outside of the vehicle for 10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
● If the smart key system has not been used for 14 days or longer , the doors
cannot be unlocked at any doors except the driver’s door. In th is case, take
hold of the driver’s door handle, or use the wireless remote co ntrol or the
mechanical key, to unlock the doors.
■ Electronic key battery-saving function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.
Press twice while pressing and
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set, the
smart key system cannot be used. To
cancel the function, press any of the elec-
tronic key buttons.

1363-2. Opening, closing and locking the doors
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Conditions affecting operation
The smart key system uses weak radio waves. In the following si tuations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and en gine immobi-
lizer system from operating properly. (Ways of coping: P. 462)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio stati on, large dis-
play, airport or other facility that generates strong radio wav es or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wirele ss commu-
nication devices
• Another electronic key or a wireless key that emits radio wave s
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or ele ctronic
devices
● When parking at a meter

1373-2. Opening, closing and locking the doors
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Operation of each component
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Note for the entry function
●Even when the electronic key is within the effective range (det ection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place when the doors are locked or unl ocked.
• The electronic key is near the ground or in a high place, or t oo close to
the rear bumper center when the back door is opened.
• The electronic key is on the instrument panel, luggage cover o r floor, or in
the door pockets or glove box when the engine is started or eng ine switch
modes are changed.
● Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio w ave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping the electronic
key inside the vehicle.
● As long as the electronic key is within the effective range, th e doors may be
unlocked or locked by anyone.
● Even if the electronic key is not inside the vehicle, it may be possible to start
the engine if the electronic key is near the window.
● The doors may unlock if a large amount of water splashes on the door han-
dle, such as in the rain or in a car wash when the electronic k ey is within the
effective range. (The door will automatically be locked after a pproximately
60 seconds if the doors are not opened and closed.)
● If the wireless remote control is used to lock the doors when t he electronic
key is near the vehicle, there is a possibility that the door m ay not be
unlocked by the entry function. (Use the wireless remote contro l to unlock
the doors.)

1383-2. Opening, closing and locking the doors
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Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor aga in.
● If the door handle becomes wet while the electronic key is with in the effec-
tive range, the door may lock and unlock repeatedly. In this ca se, follow the
following correction procedures to wash the vehicle.
• Place the electronic key in a location 6 ft. (2 m) or more awa y from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set electronic key to battery-saving mode to disable the smart key sys-
tem. ( P. 135)
● If the electronic key is inside the vehicle and a door handle b ecomes wet
during a car wash, a message may be shown on the multi-informat ion dis-
play and a buzzer will sound outside the vehicle. To turn off t he alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again.
● A sudden approach to the effective range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the origi-
nal position and check that the doors unlock before pulling the door handle
again.
● If there is another electronic key in the detection area, it ma y take slightly
longer to unlock the doors after the door handle is gripped.
● Fingernails may scrape against the door during operation of the door han-
dle. Be careful not to injure fingernails or damage the surface of the door.

1393-2. Opening, closing and locking the doors
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Operation of each component
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When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic ke y within 6 ft.
(2 m) of the vehicle.
● The smart key system can be deactivated in advance. ( P. 500)
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electron ic key, the key
may not be detected correctly and the system may not operate pr operly. (The
alarm may go off accidentally, or the door lock prevention may not operate.)
■ If the smart key system does not operate properly
●Locking and unlocking the doors: Use the mechanical key. ( P. 462)
● Starting the engine system: P. 463
■ Customization
Settings (e.g. smart key system) can be changed.
(Customizable features: P. 500
■ If the smart key system has been d eactivated in a customized setting
● Unlocking and locking the doors:
Use the wireless remote control or mechanical key. ( P. 120, 462)
● Starting the engine and changing engine switch modes: P. 463
● Stopping the engine: P. 184

1403-2. Opening, closing and locking the doors
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Certification for the smart key system
For vehicles sold in the U.S.A.