light TOYOTA C-HR 2021 Warranties & Maintenance Guides (in English)

14Your Warranties in Detail
WARRANTY
NEW VEHICLE LIMITED WARRANTY


Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14 –15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
To w i n g
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.


WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing
or overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine
Toyota Accessories
• Lack of or improper maintenance,
including use of fluids and fuel
other than those specified in the
Owner’s Manual
• Installation of parts that are not
Toyota Genuine Parts
• Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
• Water contamination
This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
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19Your Warranties in Detail
WARRANTY


Exhaust Gas Recirculation
(EGR) System
• EGR gas temperature sensor
• EGR valve
• Associated parts
Ignition System
• Ignition coil and ignitor
• Ignition wires
• Spark plugs*
Positive Crankcase Ventilation
(PCV) System
• Oil filler cap
• PCV valve or orifice
Other Parts Used in
Above Systems
• Data link connector (8/80)
• Hoses, clamps, fittings, tubing and
mounting hardware
• Malfunction indicator light and bulb (8/80)
• Pulleys, belts and idlers
• Sealing gaskets and devices
• Sensors, solenoids, switches and valves
* Warranted until first required maintenance under terms of the California Emission Control Warranty. 8/80 = Covered for eight years or 80,000 miles, whichever occurs first.


MAINTENANCE
You are responsible for performance
of the required maintenance indicated
in the Owner’s Manual and this booklet.
Toyota will not deny a warranty claim
solely because you do not have records
to show that you maintained your vehicle.
However, any failure or noncompliance
caused by lack of maintenance is not
covered by this warranty.
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any automotive
service provider you choose. Toyota
will not deny a warranty claim solely
because you used a service provider
other than a Toyota dealership for
maintenance and repairs. However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
FEDERAL EMISSION CONTROL WARRANTY
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39Maintenance Log
MAINTENANCE LOG
MAINTENANCE
15,000 miles or 18 months
■Check installation of driver’s floor mat
■������� ��� ������ ��� ����� �������
■������� ����� ������
■������ �����
■ �������� ������� ����� ������������� ��� ����� ����������
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following: _Ball joints and dust covers _ Exhaust pipes and mountings _Brake lines and hoses _ Radiator and condenser _Cabin air filter _ Steering gear _Drive shaft boots _ Steering linkage and boots _Engine coolant4
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced airflow from the air conditioner and heater or if the windows fog easily when you use the “Fresh” mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter
■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
■Replace engine oil and oil filter2
■ ������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:
■Replace engine oil and oil filter2
Dealer Service verification:
Date:Mileage:
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on inspection results.2 reset the oil replacement reminder light (“Maint reQD”) or the message “oil Maintenance reQUireD” on the multi-information display after maintenance at every 5,000 miles.3 Perform these service items only if you drive primarily under the conditions indicated.4 refer to “engine coolant” in the “explanation of Maintenance items” section in the back of this guide for more information.5 not all vehicles are designed for towing. refer to your vehicle Owner’s Manual for details.
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41Maintenance Log
MAINTENANCE LOG
MAINTENANCE
30,000 miles or 36 months
■Check installation of driver’s floor mat
■������� ��� ������ ��� ����� �������
■������� ����� ������
■������� ����� ��� ������
■������� ������ ��� ������
■������� ������ ��� ��� ��� �������
■������ �����
Inspect the following: _ Automatic transmission for signs of leakage _Ball joints and dust covers _Brake lines and hoses _ Brake linings/drums and brake pads/discs4
_Drive shaft boots _Engine coolant5
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Tighten nuts and bolts on chassis and body
Dealer Service verification:
Date:Mileage:
_exhaust pipes and mountings _ fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses _fuel tank cap gasket _radiator and condenser _Steering gear _Steering linkage and boots
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on inspection results.2 reset the oil replacement reminder light (“Maint reQD”) or the message “oil Maintenance reQUireD” on the multi-information display after maintenance at every 5,000 miles.3 Perform these service items only if you drive primarily under the conditions indicated.4 inspect thickness measurement and disc runout.5 refer to “engine coolant” in the “explanation of Maintenance items” section in the back of this guide for more information.6 not all vehicles are designed for towing. refer to your vehicle Owner’s Manual for details.
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43Maintenance Log
MAINTENANCE LOG
MAINTENANCE
45,000 miles or 54 months
■Check installation of driver’s floor mat
■������� ��� ������ ��� ����� �������
■������� ����� ������
■������ �����
■ �������� ������� ����� ������������� ��� ����� ����������
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following: _Ball joints and dust covers _ Exhaust pipes and mountings _Brake lines and hoses _ Radiator and condenser _Cabin air filter _ Steering gear _Drive shaft boots _ Steering linkage and boots _Engine coolant4
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced airflow from the air conditioner and heater or if the windows fog easily when you use the “Fresh” mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter
■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
■Replace engine oil and oil filter2
■ ������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:
■Replace engine oil and oil filter2
Dealer Service verification:
Date:Mileage:
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on inspection results.2 reset the oil replacement reminder light (“Maint reQD”) or the message “oil Maintenance reQUireD” on the multi-information display after maintenance at every 5,000 miles.3 Perform these service items only if you drive primarily under the conditions indicated.4 refer to “engine coolant” in the “explanation of Maintenance items” section in the back of this guide for more information.5 not all vehicles are designed for towing. refer to your vehicle Owner’s Manual for details.
126976_19-TCS-14199 MY 21 WMG CHR_GUTS 1_R1.indd 43126976_19-TCS-14199 MY 21 WMG CHR_GUTS 1_R1.indd 437/22/20 2:58 PM7/22/20 2:58 PM

45Maintenance Log
MAINTENANCE LOG
MAINTENANCE
60,000 miles or 72 months
■Check installation of driver’s floor mat
■������� ��� ������ ��� ����� �������
■������� ����� ������
■������� ����� ��� ������
■������� ������ ��� ������
■������� ������ ��� ��� ��� �������
■������ �����
Inspect the following: _ Automatic transmission for signs of leakage _Ball joints and dust covers _Brake lines and hoses _ Brake linings/drums and brake pads/discs4
_Drive belts5
_Drive shaft boots
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
■Replace automatic transmission fluid
■������� ���� ��� ����� �� ������� ��� ����
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:
■Replace automatic transmission fluid
Dealer Service verification:
Date:Mileage:
_engine coolant6
_exhaust pipes and mountings _ fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses _fuel tank cap gasket _radiator and condenser _Steering gear _Steering linkage and boots
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on inspection results.2 reset the oil replacement reminder light (“Maint reQD”) or the message “oil Maintenance reQUireD” on the multi-information display after maintenance at every 5,000 miles.3 Perform these service items only if you drive primarily under the conditions indicated.4 inspect thickness measurement and disc runout.5 initial inspection at 60,000 miles/ 72 months. inspect every 15,000 miles/18 months thereafter. 6 refer to “engine coolant” in the “explanation of Maintenance items” section in the back of this guide for more information.7 not all vehicles are designed for towing. refer to your vehicle Owner’s Manual for details.
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47Maintenance Log
MAINTENANCE LOG
MAINTENANCE
75,000 miles or 90 months
■Check installation of driver’s floor mat
■������� ��� ������ ��� ����� �������
■������� ����� ������
■������ �����
■ �������� ������� ����� ������������� ��� ����� ����������
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following: _Ball joints and dust covers _ Engine coolant4
_Brake lines and hoses _ Exhaust pipes and mountings _Cabin air filter _ Radiator and condenser _Drive belts _ Steering gear _Drive shaft boots _ Steering linkage and boots
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced airflow from the air conditioner and heater or if the windows fog easily when you use the “Fresh” mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter
■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
■Replace engine oil and oil filter2
■ ������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:
■Replace engine oil and oil filter2
Dealer Service verification:
Date:Mileage:
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on inspection results.2 reset the oil replacement reminder light (“Maint reQD”) or the message “oil Maintenance reQUireD” on the multi-information display after maintenance at every 5,000 miles.3 Perform these service items only if you drive primarily under the conditions indicated.4 refer to “engine coolant” in the “explanation of Maintenance items” section in the back of this guide for more information.5 not all vehicles are designed for towing. refer to your vehicle Owner’s Manual for details.
126976_19-TCS-14199 MY 21 WMG CHR_GUTS 1_R1.indd 47126976_19-TCS-14199 MY 21 WMG CHR_GUTS 1_R1.indd 477/22/20 2:58 PM7/22/20 2:58 PM

49Maintenance Log
MAINTENANCE LOG
MAINTENANCE
90,000 miles or 108 months
■Check installation of driver’s floor mat
■������� ��� ������ ��� ����� �������
■������� ����� ������
■������� ����� ��� ������
■������� ������ ��� ������
■������� ������ ��� ��� ��� �������
■������ �����
Inspect the following: _ Automatic transmission for signs of leakage _Ball joints and dust covers _Brake lines and hoses _ Brake linings/drums and brake pads/discs4
_Drive belts _Drive shaft boots
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Tighten nuts and bolts on chassis and body
Dealer Service verification:
Date:Mileage:
_engine coolant5
_exhaust pipes and mountings _ fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses _fuel tank cap gasket _radiator and condenser _Steering gear _Steering linkage and boots
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on inspection results.2 reset the oil replacement reminder light (“Maint reQD”) or the message “oil Maintenance reQUireD” on the multi-information display after maintenance at every 5,000 miles.3 Perform these service items only if you drive primarily under the conditions indicated.4 inspect thickness measurement and disc runout.5 refer to “engine coolant” in the “explanation of Maintenance items” section in the back of this guide for more information.6 not all vehicles are designed for towing. refer to your vehicle Owner’s Manual for details.
126976_19-TCS-14199 MY 21 WMG CHR_GUTS 1_R1.indd 49126976_19-TCS-14199 MY 21 WMG CHR_GUTS 1_R1.indd 497/22/20 2:58 PM7/22/20 2:58 PM

51Maintenance Log
MAINTENANCE LOG
MAINTENANCE
105,000 miles or 126 months
■Check installation of driver’s floor mat
■������� ��� ������ ��� ����� �������
■������� ����� ������
■������ �����
■ �������� ������� ����� ������������� ��� ����� ����������
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following: _Ball joints and dust covers _ Engine coolant5
_Brake lines and hoses _ Exhaust pipes and mountings _Cabin air filter _ Radiator and condenser _Drive belts _ Steering gear _Drive shaft boots _ Steering linkage and boots
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced airflow from the air conditioner and heater or if the windows fog easily when you use the “Fresh” mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter
■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■ ������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:
■Replace engine oil and oil filter2
Dealer Service verification:
Date:Mileage:
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on inspection results.2 reset the oil replacement reminder light (“Maint reQD”) or the message “oil Maintenance reQUireD” on the multi-information display after maintenance at every 5,000 miles.3 Perform these service items only if you drive primarily under the conditions indicated.4 initial replacement at 100,000 miles/120 months. replace every 50,000 miles/60 months thereafter. refer to “engine coolant” in the “explanation of Maintenance items” section in the back of this guide for more information.5 refer to “engine coolant” in the “explanation of Maintenance items” section in the back of this guide for more information.6 not all vehicles are designed for towing. refer to your vehicle Owner’s Manual for details.
126976_19-TCS-14199 MY 21 WMG CHR_GUTS 1_R1.indd 51126976_19-TCS-14199 MY 21 WMG CHR_GUTS 1_R1.indd 517/22/20 2:58 PM7/22/20 2:58 PM

53Maintenance Log
MAINTENANCE LOG
MAINTENANCE
120,000 miles or 144 months
■Check installation of driver’s floor mat
■������� ��� ������ ��� ����� �������
■������� ������ ���� ��� ����� �������
■������� ����� ������
■������� ����� ��� ������
■������� ������ ��� ������
■������� ������ ��� ��� ��� �������
■������� ����� ������
■������ �����
Inspect the following: _ Automatic transmission for signs of leakage _Ball joints and dust covers _Brake lines and hoses _ Brake linings/drums and brake pads/discs5
_Drive belts _Drive shaft boots
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
■Replace automatic transmission fluid
■������� ���� ��� ����� �� ������� ��� ����
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:
■Replace automatic transmission fluid
Dealer Service verification:
Date:Mileage:
_engine coolant6
_exhaust pipes and mountings _ fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses _fuel tank cap gasket _radiator and condenser _Steering gear _Steering linkage and boots
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on inspection results.2 reset the oil replacement reminder light (“Maint reQD”) or the message “oil Maintenance reQUireD” on the multi-information display after maintenance at every 5,000 miles.3 Perform these service items only if you drive primarily under the conditions indicated.4 Maintenance services of spark plugs are required under the terms of the emissions control Warranty. 5 inspect thickness measurement and disc runout.6 refer to “engine coolant” in the “explanation of Maintenance items” section in the back of this guide for more information.7 not all vehicles are designed for towing. refer to your vehicle Owner’s Manual for details.
126976_19-TCS-14199 MY 21 WMG CHR_GUTS 1_R1.indd 53126976_19-TCS-14199 MY 21 WMG CHR_GUTS 1_R1.indd 537/22/20 2:58 PM7/22/20 2:58 PM