TOYOTA COROLLA HYBRID 2020 Owners Manual (in English)

3415-15. What to do if... (Bluetooth®)
COROLLA HV_U
5
Entune audio
5-15.What to do if... (Bluetooth®)
■When using the hands-free
system with a Bluetooth
®
device
The hands-free system or Blue-
tooth
® device does not work.
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the table below.
Troubleshooting
Likely causeSolution
The connected
device may not
be a compatible
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
Entune/ in the
United States,
http://www.
toyota.ca/
entune in
Canada, and
http://www.
toyotapr.com/
entune in Puerto
Rico
The Bluetooth®
version of the
connected cellu-
lar phone may
be older than the
specified ver-
sion.Use a cellular
phone with Blue-
tooth
® version
2.0 or higher
(recommended:
Ver. 4.1 +EDR or
higher).
(  P.251)

3425-15. What to do if... (Bluetooth®)
COROLLA HV_U
A Bluetooth® connection can-
not be made.
■When making/receiving a
call
A call cannot be made/received.
■When using the phonebook
Phonebook data cannot be
transferred manually/automati-
cally.
Likely causeSolution
An incorrect
passcode was
entered on the
cellular phone.Enter the correct
passcode on the
cellular phone.
The registration
operation has
not been com-
pleted on the cel-
lular phone side.
Complete the
registration oper-
ation on the cel-
lular phone
(approve regis-
tration on the
phone).
Old registration
information
remains on
either this sys-
tem or the cellu-
lar phone.
Delete the exist-
ing registration
information from
both this system
and the cellular
phone, then reg-
ister the cellular
phone you wish
to connect to this
system.
(  P.254)
Likely causeSolution
Another Blue-
tooth
® device is
already con-
nected.
Manually con-
nect the cellular
phone you wish
to use to this
system.
(  P.252)
Bluetooth® func-
tion is not
enabled on the
cellular phone.Enable the Blue-
tooth
® function
on the cellular
phone.
Automatic Blue-
tooth
® connec-
tion on this
system is set to off.
Set automatic
Bluetooth
® con-
nection on this
system to on
when the power
switch is in ACC
or ON. ( P.256)
Preferred device
settings function
on this system is
set to on.
Set preferred
device settings
function on this
system to off.
( P.257)
Set the desired
cellular phone to
the highest auto-
matic connec-
tion priority.
( P.257)
Likely causeSolution
Your vehicle is in
a area.
Move to where
no longer
appears on the
display.
Likely causeSolution

3435-15. What to do if... (Bluetooth®)
COROLLA HV_U
5
Entune audio
Phonebook data cannot be
edited.
■When using the Bluetooth®
message function
Messages cannot be viewed.
New message notifications are
not displayed.
■In other situations
The Bluetooth
® connection sta-
Likely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
Entune/ in the
United States,
http://www.
toyota.ca/
entune in
Canada, and
http://www.
toyotapr.com/
entune in Puerto
Rico
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
(  P.335)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
( P.335)
Likely causeSolution
Message trans-
fer is not enabled
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.335)
Likely causeSolution
Notification of
SMS/MMS/E-ma
il reception on
this system is set
to off.Set notification of
SMS/MMS/E-ma
il reception on
this system to
on. ( P.333)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.

3445-15. What to do if... (Bluetooth®)
COROLLA HV_U
tus is displayed at the top of the
screen each time the power
switch is in ACC or ON.
Even though all conceivable
measures have been taken, the
symptom status does not
change.
For details, refer to the owner’s
manual that came with the cellular
phone.
Likely causeSolution
Connection con-
firmation display
on this system is
set to on.
To turn off the
display, set con-
nection confir-
mation display
on this system to
off. ( P.257)
Likely causeSolution
The cellular
phone is not
close enough to
this system.Bring the cellu-
lar phone closer
to this system.
Radio interfer-
ence has
occurred.
Turn off Wi-Fi®
devices or other
devices that may
emit radio
waves.
The cellular
phone is the
most likely cause
of the symptom.
Turn the cellular
phone off,
remove and rein-
stall the battery
pack, and then
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s Blue-
tooth
®
connection.
Stop the cellular
phone’s security
software and
close all applica-
tions.
Before using an
application
installed on the
cellular phone,
carefully check
its source and
how its opera-
tion might affect
this system.
Likely causeSolution

3455-16. Toyota Entune overview
COROLLA HV_U
5
Entune audio
5-16.Toyota Entune overview
Entune Audio Plus
Owners of this system should
refer to the “NAVIGATION AND
MULTIMEDIA SYSTEM
OWNER’S MANUAL”.
●Availability of fun ctions of the Toy-
ota Entune is dependent on net-
work reception level.
●Each function is available in the
following areas:
• Toyota Entune App Suite Connect is available in the contiguous
United States, Wa shington D.C.,
Alaska, Hawaii, Puerto Rico and
Canada.
• Toyota Entune App Suite Connect
is not available in the United
States Virgin Islands.
•Wi-Fi
® Hotspot is available in the
contiguous Unit ed States, Wash-
ington D.C.,Alas ka and Hawaii.
•Wi-Fi
® Hotspot is not available in
Puerto Rico, Canada, and in the
United States Virgin Islands.
• Safety Connect features include:
Automatic Collision Notification,
Emergency Assistance, S.O.S,
Stolen Vehicle Location (available
in the contiguous United States,
Washington D.C., Hawaii, Alaska,
Puerto Rico and Canada) and
Enhanced Roadside Assistance
(available in the contiguous
United States, Wa shington D.C.,
Alaska, Puerto Rico and Canada).
• Safety Connect is not available in the United States Virgin Islands.
 The functions included in Toy-
ota Entune are classified into
the following three types.
• Type A: Function achieved by
using a smart phone or an
embedded cellular device in the
vehicle (DCM: Data Communica-
tion Module) and the system
• Type B: Function achieved by using DCM and the system
• Type C: Function achieved by using DCM
Toyota Entune
Toyota Entune is a service
that includes Toyota Entune
App Suite Connect, Wi-Fi
®
Hotspot and Safety Con-
nect.
Functional overview
FunctionTy p e
Toyota Entune App
Suite ConnectTy p e A
Wi-Fi® HotspotTy p e B
Safety ConnectTy p e C

3465-16. Toyota Entune overview
COROLLA HV_U
*: If equipped
Type A: Function achieved by using a smar t
phone or DCM
*
Of the functions included with Toyota Entune, the Toyota
Entune App Suite Connect relies on the use of a smart phone
or DCM.
 Using a smart phone
• Toyota Entune App Suite Connect enables applicable apps
installed on a smart phone to be displayed on and operated from
the screen via a Bluetooth
®.
 Via DCM
• Toyota Entune App Suite Connect enables applicable apps
installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota Entune App
Suite Connect can be used. ( P.351)
By using a smart phone or DCM

3475-16. Toyota Entune overview
COROLLA HV_U
5
Entune audio
Content provider
Provides contents to the application server.
Application server
Provides applications to the system or a smart phone.
Smart phone
*
Using the Toyota Entune App Su ite Connect, communication is
relayed between the system, application server and contents pro-
vider. The smart phone cannot be operated while communicating.
Applications
Display usable content from the content providers on the screen
using the data connection of t he connected smart phone or DCM.
System
Content received, via a smart phone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyo tapr.com/entune
in Puerto Rico.
The required operations to acti-
vate applications and connect a
smart phone to the system, and
the registration steps for the
Toyota Entune App Suite Con-
nect are explained in this sec-
tion.
Toyota Entune App Suite
Connect does not require an
activation fee or monthly
recurring fees.
 Services requiring a separate contract can also be used.
*
*: For details, refer to
http://www.toyota.com/Entune/
or call 1-800-331-4331 in the
United States,
http://www.toyota.ca/entune
or call 1-888-869-6828 in Can-
ada, and
http://www.toyotapr.com/entune
or call 1-877-855-8377 in Puerto
Rico.
■Availability of function
 Toyota Entune App Suite
Connect is available in the
contiguous United States,
Before using the function

3485-16. Toyota Entune overview
COROLLA HV_U
Washington D.C., Alaska,
Hawaii, Puerto Rico and Can-
ada.
 Toyota Entune App Suite
Connect is not available in the
United States Virgin Islands.
●Data usage fees may apply while
using Toyota Entune App Suite
Connect function. Confirm data
usage fees before using this func-
tion.
●For details regarding operation of
the Toyota Entune App Suite Con-
nect and the applications, refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyo tapr.com/entune
in Puerto Rico.
●These functions are not made
available in some countries or
areas. Availability of functions of
the Toyota Entune App Suite Con-
nect service is dependent on net-
work reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.270)
The following personal data can
be deleted and returned to their
default settings:
 Downloaded contents
 Radio stations that were lis-
tened to
Once initialized, the data and set-
tings will be erased. Pay much
attention when initializing the data.
■Settings required to use
Toyota Entune App Suite
Connect
Perform the settings in the fol-
lowing order.
1 Download the Toyota Entune
App Suite Connect applica-
tion to your smart phone or
the system.
2 Register a Bluetooth
® phone
with the hands-free system.
( P.248)
●Applications can only be used
when the Toyota Entune App
Suite Connect application has
been downloaded to your smart
phone or the system, and the
application is running.
●Toyota Entune App Suite Connect
operational procedures can also
be confirmed by visiting
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico.
●If a Toyota Entune App Suite Con-
nect application is used while iPod
audio/video is being played back,
system operation may become
unstable.
Preparation before using
Toyota Entune App Suite
Connect

3495-16. Toyota Entune overview
COROLLA HV_U
5
Entune audio
*: If equipped
■Subscription
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices. A variety of subscription
terms are available. Contact
your Toyota dealer, or call
1-800-331-4331 in the United
States, 1-888-869-6828 in Can-
ada, and 1-877-855-8377 in
Puerto Rico, for further sub-
scription details. ( P.347)
■Availability of functions
 Wi-Fi
® Hotspot is available in
the contiguous United States,
Washington D.C., Alaska and
Hawaii. 
Wi-Fi
® Hotspot is not avail-
able in Puerto Rico, Canada,
and in the United States Vir-
gin Islands.Type B: Function
achieved by using
DCM and the system
*
The functionality of Wi-Fi®
Hotspot is made possible
through the shared work of
the DCM and the system.
This service is available by
subscription and supported
by the Toyota Entune center,
which operates 24 hours a
day, 7 days a week.
For details about Wi-Fi®
Hotspot: P. 2 5 9
Before using the function

3505-16. Toyota Entune overview
COROLLA HV_U
*: If equipped
Type C: Function
achieved by using
DCM
*
The functionality of Safety
Connect is made possible
by the use of a DCM.
For details, (P.62)