TOYOTA COROLLA HYBRID 2020 Owners Manual (in English)

391
COROLLA HV_U
7
7
Maintenance and care
Maintenance and care
.7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 392
Cleaning and protecting the vehicle interior ........... 394
7-2. Maintenance Maintenance requirements.................................. 397
General maintenance.. 398
Emission inspection and maintenance (I/M) pro-
grams ........................ 401
7-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 402
Hood ........................... 404
Positioning a floor jack .................................. 405
Engine compartment ... 406
Tires ............................ 413
Tire inflation pressure.. 422
Wheels ......... ...............424
Air conditioning filter .... 426
Cleaning the hybrid battery (traction battery) air intake
vent and filter............. 427
Electronic key battery.. 431
Checking and replacing fuses.......................... 433
Light bulbs................... 435

3927-1. Maintenance and care
COROLLA HV_U
7-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Fold the mirrors before washing
the vehicle. Start washing from the
front of the vehicle. Make sure to
extend the mirrors before driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface and harm your vehicle’s
paint.
■High pressure car washes
As water may ent er the cabin, do not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to bat-
tery-saving mode to disable the
smart key system. ( P.112)
■Aluminum wheels
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such
as after driving or parking in hot
weather
■Bumpers
Do not scrub with abrasive cleaners.
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions
WA R N I N G
■When washing the vehicle
Do not apply water to the inside of
the engine compartment. Doing
so may cause the electrical com-
ponents, etc. to catch fire.

3937-1. Maintenance and care
COROLLA HV_U
7
Maintenance and care
WA R N I N G
■Precautions regarding the
exhaust pipe
Exhaust gasses cause the
exhaust pipe to become quite hot.
When washing the vehicle, be
careful not to touch the pipe until it
has cooled sufficiently, as touch-
ing a hot exhaust pipe can cause
burns.
■Precaution regarding the rear
bumper with Blind Spot Moni-
tor (if equipped)
If the paint of the rear bumper is
chipped or scratched, the system
may malfunction. If this occurs,
consult your Toyota dealer.
NOTICE
■To prevent paint deteriora-
tion and corrosion on the
body and components (alumi-
num wheels, etc.)
●Wash the vehicle immediately in
the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tre e sap is present
on the paint surface
• If dead insects, insect droppings or bird droppings are present on
the paint surface
• After driving in an area contami- nated with soot, oily smoke,
mine dust, iron powder or chem-
ical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint
surface
●If the paint is chipped or
scratched, have it repaired
immediately.
●To prevent the wheels from cor-
roding, remove any dirt and
store in a place with low humid-
ity when storing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush.
This may damage the surfaces
of the lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■To prevent damage to the
windshield wiper arms
When lifting the wiper arms away
from the windshield, pull the driver
side wiper arm upward first, and
repeat for the passenger side.
When returning the wipers to their
original position , do so from the
passenger side first.
■When using a high pressure
car wash
●When washing the vehicle, do
not spray the camera or its sur-
rounding area directly with a
high pressure washer. Shock
applied from high pressure
water may cause the device to
not operate normally.
●Do not bring the nozzle tip close
to boots (rubber or resin manu-
factured cover), connectors or
the following parts. The parts
may be damaged if they come
into contact with high-pressure
water.
• Traction related parts
• Steering parts
• Suspension parts

3947-1. Maintenance and care
COROLLA HV_U
Remove dirt and dust using a
vacuum cleaner. Wipe dirty
surfaces with a cloth damp-
ened with lukewarm water.
 If dirt cannot be removed,
wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.
■Shampooing the carpets
There are several commercial foam-
ing-type cleaners available. Use a
sponge or brush to apply the foam.
Rub in overlapping circles. Do not
use water. Wipe dirty surfaces and
let them dry. Excellent results are
obtained by keeping the carpet as
dry as possible.
■Handling the seat belts
Clean with mild soap and lukewarm
water using a cloth or sponge. Also
check the belts periodically for
excessive wear, fraying or cuts.
NOTICE
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicles bod y. Otherwise
resin section, such as moldings
and bumpers, may be deformed
and damaged. Also, do not con-
tinuously hold the nozzle in the
same place.
●Do not spray the lower part of
the windshield continuously. If
water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.
●Do not wash the underside of
the vehicle usin g a high pres-
sure car washer.
Cleaning and protect-
ing the vehicle interior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Protecting the vehicle
interior

3957-1. Maintenance and care
COROLLA HV_U
7
Maintenance and care
WA R N I N G
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle, such as on the floor,
in the hybrid battery (traction
battery) air intake vent, and in
the trunk. ( P.394)
Doing so may cause the hybrid
battery, electrical components,
etc. to malfunction or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
(  P.31)
An electrical malfunction may
cause the airbags to deploy or
not function properly, resulting
in death or serious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
(  P.374) get wet. Failure to do
so may cause the charger to
become hot and cause burns or
could cause electric shock
resulting in dea th or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use polish wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the dr iver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the f ollowing types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Areas other than the seats and steering wheel: Organic sub-
stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as th inner, benzene,
and alcohol
• Steering wheel: Organic sub- stances, such as thinner, and
cleaner that contains alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s
or other interior part’s painted
surface may be damaged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the v ehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system abov e or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.168)

3967-1. Maintenance and care
COROLLA HV_U
Remove dirt using a
water-dampened soft cloth or
synthetic chamois.
 Wipe the surface with a dry,
soft cloth to remove any
remaining moisture.
■Cleaning the areas with
satin-finish metal accents
The metal areas use a layer of real
metal for the surface. It is necessary
to clean them regularly. If dirty areas
are left uncleaned for long periods
of time, they may be difficult to
clean.
 Remove dirt and dust using a
vacuum cleaner.
 Wipe off any excess dirt and
dust with a soft cloth damp-
ened with diluted detergent.
Use a diluted water solution of
approximately 5% neutral wool
detergent.
Wring out any excess water
from the cloth and thoroughly
wipe off all remaining traces
of detergent.
 Wipe the surface with a dry,
soft cloth to remove any
remaining moisture. Allow the
leather to dry in a shaded and
ventilated area.
■Caring for leather areas
Toyota recommends cleaning the
interior of the vehicle at least twice a
year to maintain t he quality of the
vehicle’s interior.
 Remove dirt and dust using a
vacuum cleaner.
 Wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
 Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.
NOTICE
■Cleaning the inside of the rear
window
●Do not use glass cleaner to
clean the rear window, as this
may cause damage to the rear
window defogger heater wires
or antenna. Use a cloth damp-
ened with lukewarm water to
gently wipe the window clean.
Wipe the window in strokes run-
ning parallel to the heater wires
or antenna.
●Be careful not to scratch or
damage the heater wires or
antenna.
Cleaning the areas with
satin-finish metal accents
Cleaning the leather areas
Cleaning the synthetic
leather areas

3977-2. Maintenance
COROLLA HV_U
7
Maintenance and care
7-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are
well-trained specialists and are
kept up to date with the latest ser-
vice information. They are well
informed about the operation of all
systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the
maintenance below.
WA R N I N G
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.411)
General maintenance
Scheduled maintenance

3987-2. Maintenance
COROLLA HV_U
■Resetting the message indicat-
ing maintenance is required
After the required maintenance is
performed according to the mainte-
nance schedule, please reset the
message.
To reset the messa ge, follow the
procedure described below:
1 Press or of the meter
control switch to select .
2 Press or to select “Vehi-
cle Settings” and then press and
hold .
3 Press or to select
“Scheduled Maintenance” and
then press .
4 Press or to select “Yes”
and then press .
A message will be displayed on the
multi-information display when the
reset procedure has been com-
pleted.
You can perform some mainte-
nance procedures by yourself.
Please be aware that do-it-your-
self maintenance may affect
warranty coverage.
The use of Toyota repair manuals is
recommended.
For details about warranty cover-
age, refer to the separate “Owner’s
Warranty Information Booklet” or
“Owner’s Manual Supplement”.
Do-it-yourself mainte-
nance
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WA R N I N G
■If the hybrid sys tem is operat-
ing
Turn the hybrid system off and
ensure that there is adequate
ventilation before performing
maintenance checks.
Engine compartment
ItemsCheck points
12-Volt batteryCheck the connec-
tions. ( P.411)
Brake fluid
Is the brake fluid at
the correct level?
( P.410)
Engine/power
control unit
coolant
Is the
engine/power con-
trol unit coolant at
the correct level?
( P.408)

3997-2. Maintenance
COROLLA HV_U
7
Maintenance and care
Engine oil
Is the engine oil at
the correct level?
(  P.406)
Exhaust sys-
temThere should not
be any fumes or
strange sounds.
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.409)
Washer fluid
Is there sufficient
washer fluid?
( P.412)
Vehicle interior
ItemsCheck points
Accelerator
pedal
The accelerator
pedal should move
smoothly (without
uneven pedal effort
or catching).
Brake pedal
• Does the brake
pedal move
smoothly?
• Does the brake pedal have
appropriate
clearance from
the floor?
( P.500)
• Does the brake pedal have the
correct amount
of free play?
( P.500)
ItemsCheck points
Brakes
• The vehicle
should not pull to
one side when
the brakes are
applied.
• The brakes should work
effectively.
• The brake pedal should not feel
spongy.
• The brake pedal should not get
too close to the
floor when the
brakes are
applied.
Head
restraints
Do the head
restraints move
smoothly and lock
securely?
Hybrid trans-
mission “Park”
mechanism
When parked on a
slope and the shift
lever is in P, is the
vehicle securely
stopped?
Indica-
tors/buzzersDo the indicators
and buzzers func-
tion properly?
LightsDo all the lights
come on?
Parking brake
• Does the park-ing brake oper-
ate normally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
ItemsCheck points

4007-2. Maintenance
COROLLA HV_U
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be
damaged.
Seats
Do the seat con-
trols operate prop-
erly?
Steering wheel
• Does the steer-ing wheel rotate
smoothly?
• Does the steer- ing wheel have
the correct
amount of free
play?
• There should not be any strange
sounds coming
from the steer-
ing wheel.
Vehicle exterior
ItemsCheck points
Doors/trunkDo the doors/trunk
operate smoothly?
Engine hood
Does the engine
hood lock system
work properly?
Fluid leaks
There should not
be any signs of
fluid leakage after
the vehicle has
been parked.
ItemsCheck points
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield with-
out streaking or
skipping.
ItemsCheck points