12 volt TOYOTA COROLLA HYBRID 2021 (in English) Service Manual

5098-2. Steps to take in an emergency
COROLLA HV_U
8
When trouble arises
One of the following may be the
cause of the problem:
 The electronic key may not be
functioning properly. ( P. 5 1 1 )
 There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
 There may be a malfunction
in the immobilizer system.
( P. 8 8 )
 There may be a malfunction
in the steering lock system.
 The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.509) One of the following may be the
cause of the problem:

The 12-volt battery may be
discharged. ( P.513)
 The 12-volt battery terminal
connections may be loose or
corroded. ( P.439)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.513)
 One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.439)
Contact your Toyota dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
Do not use this starting proce-
dure except in case of emer-
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed. ( P.157)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume.
The interior lights and
headlights do not turn on,
or the horn does not
sound.
Emergency start function

5138-2. Steps to take in an emergency
COROLLA HV_U
8
When trouble arises
shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P and press
the power switch as you normally do
when stopping the hybrid system.
■Electronic key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.459)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed. ( P.160)
If the 12-volt batter y is
discharged
The following procedures
may be used to start the
hybrid system if the 12-volt
battery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.

5148-2. Steps to take in an emergency
COROLLA HV_U
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Confirm that the electronic
key is being carried.
When connecting the jumper (or
booster) cables, depending on the situation, the alarm may activate
and doors locked. (
P. 9 1 )2 Open the hood. ( P.432)
3 Connect a positive jumper cable clamp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connect a negative cable clamp to
on the second vehicle and connect the clamp at the other end of
the negative cable to .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery term inal (second vehicle)
Solid, stationary, unpainted metallic point away from the batte ry
and any moving parts as shown in the illustration
4 Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and maintain at that level for
approximately 5 minutes to
Restarting the hybrid sys-
tem

5158-2. Steps to take in an emergency
COROLLA HV_U
8
When trouble arises
recharge the 12-volt battery
of your vehicle.
5 Open and close any of the
doors of your vehicle with the
power switch OFF.
6 Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.
7 Make sure the “READY” indi-
cator comes on. If the indica-
tor does not come on, contact
your Toyota dealer.
8 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
Once the hybrid system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be started
by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.552)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-vo lt battery termi-
nals, contact you r Toyota dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discha rge gradually even
when the vehicle i s not in use, due
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the
12-volt battery is discharged. Use
the wireless remote control or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attempt after the
12-volt battery has recharged but
will start normally after the second
attempt. This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the
12-volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the

5168-2. Steps to take in an emergency
COROLLA HV_Upower switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
■When replacing the 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
●Use a 12-volt battery with the
same case size as the previous
12-volt battery and an equivalent
20 hour rate capacity (20HR) or
greater.
• If the sizes differ, the 12-volt bat-
tery cannot be pr operly secured.
• If the 20 hour rate capacity is low,
even if the time period where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and the hybrid system may not be
able to start.
●For details, consu lt your Toyota
dealer.
WA R N I N G
■When removing the 12-volt
battery terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, l eading to a fire
in addition to electrical shocks
and death or serious injury.
■Avoiding 12-volt battery fires
or explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the 12-volt battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
●Do not smoke, u se matches,
cigarette lighters or allow open
flame near the 1 2-volt battery.
■12-volt battery precautions
The 12-volt battery contains poi-
sonous and corrosive acidic elec-
trolyte, while related parts contain
lead and lead compounds.
Observe the following precautions
when handling the 12-volt battery:
●When working with the 12-volt
battery, always wear safety
glasses and take care not to
allow any battery fluids (acid) to
come into contact with skin,
clothing or the vehicle body.
●Do not lean over the 12-volt bat-
tery.
●In the event that battery fluid
comes into contact with the skin
or eyes, immediately wash the
affected area with water and
seek medical attention. Place a
wet sponge or cloth over the
affected area until medical
attention can be received.
●Always wash your hands after
handling the 12-volt battery sup-
port, terminals, and other bat-
tery-related parts.
●Do not allow children near the
12-volt battery.

5269-1. Specifications
COROLLA HV_U
■Oil capacity (Drain and refill
[Reference
*])
*: The engine oil capacity is a refer-ence quantity to be used when
changing the engine oil. Warm up
the engine and turn off the hybrid
system, wait more than 5 min-
utes, and check the oil level on
the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is
used in your Toyota vehicle. Use
Toyota approved “Toyota Genu-
ine Motor Oil” or equivalent to satisfy the following grade and
viscosity.
Oil grade: API SN/RC multi-
grade engine oil
Recommended viscosity: SAE
0W-16
Outside temperature
SAE 0W-16 is the best choice
for good fuel economy and good
starting in cold weather.
If SAE 0W-16 is not available,
SAE 0W-20 oil may be used.
Electric motor (traction motor)
Ty p ePermanent magnet synchronous
motor
Maximum output53 kW
Maximum torque120.2 ft•lbf (163 N•m, 16.6 kgf•m)
Hybrid battery (traction battery)
Ty p eNickel-Metal hydride
batteryLithium-ion battery
Vo l t a g e7.2 V/module3.7 V/cell
Capacity6.5 Ah4.0 Ah
Quantity28 modules56 cells
Nominal voltage201.6 V207.2 V
Lubrication system
With filter4.4 qt. (4.2 L, 3.7 Imp.
qt.)
Without
filter4.1 qt. (3.9 L, 3.4 Imp.
qt.)

5289-1. Specifications
COROLLA HV_U
*: The fluid capacity is a reference quantity.If replacement is necessary, contact your Toyota dealer.
NOTICE
■Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark pl ug gap.
Electrical system (12-volt battery)
Open voltage at 68°F (20°C):
12.0 V or higher
(Turn the power switch off and turn on the
high beam headlights for 30 seconds.)
Charging rates
Quick charge
Slow charge
15 A max.
5 A max.
Hybrid transmission
Fluid capacity*3.8 qt. (3.6 L, 3.2 Imp. qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■Hybrid transmission fluid type
Using transmission fluid other than the above type may cause ab normal
noise or vibration, or ultimately damage the transmission of yo ur vehicle.
Brakes
Pedal clearance*15.2 in. (133 mm) Min.
Pedal free play0.04  0.24 in. (1  6 mm)
Brake pad wear limit
Front
0.07 in. (1.8 mm)
Rear
0.08 in. (2.0 mm)

5449-2. Customization
COROLLA HV_U
9-2.Customization
■Changing by using the
audio system screen
1 Press the “MENU” button.
2 Select “Setup” on the “Menu”
screen.
3 Select “General” or “Vehicle”
on the “Setup” screen.
Various setting can be changed.
Refer to the list o f settings that can
be changed for details.
■Changing by using the
meter control switches
1 Press or of the meter
control switch to select . 2
Press or of the meter
control switch to select the
desired item to be custom-
ized.
3 Press or press and hold .
The available settings will differ
depending on if is pressed or
pressed and held. Follow the
instructions on the display.
Some function settings are changed simultaneously with other func-
tions being customized. Contact y our Toyota dealer for further
details.
Settings that can be changed using the audio system screen
Settings that can be changed using the meter control switches
Customizable features
Your vehicle includes a vari-
ety of electronic features
that can be personalized to
suit your preferences. The
settings of these features
can be changed using the
multi-information display,
the audio system screen, or
at your Toyota dealer.
Customizing vehicle fea-
tures
WA R N I N G
■During customization
As the hybrid system needs to be
operating during customization,
ensure that the vehicle is parked
in a place with adequate ventila-
tion. In a closed area such as a
garage, exhaust gases including
harmful carbon monoxide (CO)
may collect and enter the vehicle.
This may lead to death or a seri-
ous health hazard.
NOTICE
■During customization
To prevent 12-volt battery dis-
charge, ensure that the hybrid
system is operat ing while custom-
izing features.
Customizable features

5529-3. Initialization
COROLLA HV_U
9-3.Initialization
*: If equipped
Items to initialize
The following items must be initialized for normal system
operation after such cases as the 12-volt battery being recon-
nected, or maintenance being performed on the vehicle:
List of items to initialize
ItemWhen to initializeReference
Message indicat-
ing maintenance is
required
• After maintenance is performedP. 4 2 6
Tire pressure warn-
ing system
*
• When rotating front and rear tires which have different tire
inflation pressures
• When changing the tire size
• When the tire inflation pressure is changed such as when
changing traveling speed or load
weight
• When changing between two registered wheel sets
P. 4 4 7

564What to do if... (Troubleshooting)
COROLLA HV_U
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
 If you lose your mechanical
keys, new genuine mechani-
cal keys can be made by your
Toyota dealer. ( P.510)
 If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.510)
 Is the electronic key battery
weak or depleted? ( P.459)
 Is the power switch in ON?
When locking the doors, turn the
power switch off. ( P.159)
 Is the electronic key left inside
the vehicle?
When locking the doors, make sure
that you have the electronic key on
your person.
 The function may not operate properly due to the condition
of the radio wave. (
P.127)
 Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door from
outside and then unlock the
child-protector lock. ( P.122)
 Did you press the power
switch while firmly depress-
ing the brake pedal?
( P.157)
 Is the shift lever in P?
( P.157)
 Is the electronic key any-
where detectable inside the
vehicle? ( P.126)
 Is the steering wheel
unlocked? ( P.158)
 Is the electronic key battery
weak or depleted?
In this case, the h ybrid system can
be started in a temporary way.
(  P.512)
 Is the 12-volt battery dis-
charged? ( P.513)
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start