tow TOYOTA COROLLA HYBRID 2021 Owners Manual (in English)

2
COROLLA HV_UTABLE OF CONTENTS
For your information ........................
6
Reading this manual ...................... 11
How to search ................................ 12
Pictorial index ................................ 13
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 31
Front passenger occupant clas- sification system.................. 41
Exhaust gas precautions....... 46
1-2. Child safety Riding with children ............... 47
Child restraint systems .......... 48
1-3. Emergency assistance Safety Connect ..................... 73
1-4. Hybrid system Hybrid system features ......... 80
Hybrid system precautions .... 83
1-5. Theft deterrent system Immobilizer system ............... 88
Alarm ..................................... 90
2-1. Instrument cluster Warning lights and indicators............................................ 94
Gauges and meters .............. 98
Multi-information display .... 103
Energy monitor/consumption screen .............................. 1093-1. Key information
Keys ................................... 116
3-2. Opening, closing and locking the doors
Doors ................................. 119
Trunk .................................. 123
Smart key system .............. 125
3-3. Adjusting the seats Front seats ......................... 133
Rear seats.......................... 134
Head restraints................... 136
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 138
Inside rear view mirror ....... 139
Outside rear view mirrors ... 140
3-5. Opening and closing the win- dows
Power windows .................. 142
4-1. Before driving Driving the vehicle.............. 146
Cargo and luggage ............ 152
Vehicle load limits .............. 155
Trailer towing...................... 155
Dinghy towing .................... 156
4-2. Driving procedures Power (ignition) switch ....... 157
EV drive mode ................... 162
Hybrid transmission ........... 164
Turn signal lever................. 166
Parking brake ..................... 16
7
Brake Hold
......................... 170
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

5TABLE OF CONTENTS
COROLLA HV_U
1
2
3
4
5
6
7
8
9
10
Cleaning the hybrid battery (trac- tion battery) air intake vent and
filter .................................. 455
Electronic key battery ......... 459
Checking and replacing fuses ......................................... 461
Light bulbs .......................... 463
8-1. Essential information Emergency flashers ........... 470
If your vehicle has to be stopped in an emergency .............. 471
If the vehicle is trapped in rising water ................................ 472
8-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 473
If you think something is wrong ......................................... 476
If a warning light turns on or a warning buzzer sounds .... 478
If a warning message is dis- played .............................. 487
If you have a flat tire (vehicles without spare tire) ............ 490
If you have a flat tire (vehicles with a spare tire) .............. 501
If the hybrid system will not start ......................................... 509
If you lose your keys .......... 510
If the fuel filler door cannot be opened ............................. 511
If the electronic key does not operate properly ............... 511
If the 12-volt battery is dis- charged ............................ 513
If your vehicle overheats .... 517
If the vehicle becomes stuck ......................................... 5209-1. Specifications
Maintenance data (fuel, oil level, etc.) .................................. 524
Fuel information ................. 531
Tire information .................. 533
9-2. Customization Customizable features ....... 544
9-3. Initialization Items to initialize ................ 552
10-1. For owners Reporting safety defects for U.S. owners ............................. 554
Seat belt instructions for Cana- dian owners (in French) ... 554
SRS airbag instructions for Canadian owners (in French)......................................... 556
What to do if... (Troubleshooting) ......................................... 564
Alphabetical Index.............. 567
8When trouble arises
9Vehicle specifications
10For owners
Index

15Pictorial index
COROLLA HV_U
■ Instrument panel
Power switch ................................................... ................... P.157
Starting the hybrid system/changing the modes .................. P. 1 5 7
Emergency stop of the hybrid system ............................ ...... P.471
When the hybrid system will not start .......................... ........ P.509
Warning messages ............................................... ............... P.487
Shift lever.................................................... ........................ P.164
Changing the shift position.................................... ............... P.164
Precautions for towing .. ....................................... ................ P.473
When the shift lever does not move............................. ........ P.165
Meters ......................................................... .......................... P.98
Reading the meters/adjusting the instrument panel light ....... P .98
Warning lights/indicator lights ................................ ................ P.94
When a warning light turns on .................................. ........... P.478
Multi-information display . ................................................. P.103
Display ........................................................ ......................... P.103
Energy monitor................................................. .................... P.109

381-1. For safe use
COROLLA HV_U
WA R N I N G
●Improperly seated and/or
restrained infants and children
can be killed or seriously injured
by a deploying airbag. An infant
or child who is too small to use
a seat belt should be properly
secured using a child restraint
system. Toyota strongly recom-
mends that all infants and chil-
dren be placed in the rear seats
of the vehicle and properly
restrained. The rear seats are
safer for infants and children
than the front pa ssenger seat.
(
P. 4 8 )
●Do not sit on the edge of the
seat or lean against the dash-
board.
●Do not allow a child to stand in
f r o n t o f t h e S R S f r o n t p a s s e n g e r
airbag unit or sit on the knees of
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their
knees.
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seats toward the
door or put thei r head or hands
outside the vehicle.
●Do not attach a nything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when th e SRS driver,
front passenger and knee air-
bags deploy.

631-2. Child safety
COROLLA HV_U
1
For safety and security
low as possible. ( P.27)
■Removing a child restraint
system installed with a seat
belt
Press the buckle release button
and fully retract the seat belt.
When releasing the buckle, the
child restraint system may spring
up due to the rebound of the seat
cushion. Release the buckle while
holding down the child restraint
system.
Since the seat belt automatically
reels itself, slowly return it to the
stowing position.
WA R N I N G
■When installing a child
restraint system
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
●Do not allow children to play
with the seat belt. If the seat belt
becomes twisted around a
child’s neck, it may lead to
choking or other serious injuries
that could result in death.
If this occurs and the buckle
cannot be unfastened, scissors
should be used to cut the belt.
●Ensure that the belt and plate
are securely locked and the
seat belt is not twisted.
●Shake the child restraint system
left and right, and forward and
backward to ensure that it has
been securely installed.
●After securing a child restraint
system, never adjust the seat.
●When a booster seat is
installed, always ensure that the
shoulder belt is positioned
across the center of the child’s
shoulder. The belt should be
kept away from the child’s neck,
but not so that it could fall off the
child’s shoulder.
●Follow all installation instruc-
tions provided by the child
restraint system manufacturer.
●When securing some types of
child restraint systems in rear
seats, it may not be possible to
properly use the seat belts in
positions next to the child
restraint without interfering with
it or affecting seat belt effective-
ness. Be sure your seat belt fits
snugly across your shoulder
and low on your hips. If it does
not, or if it interferes with the
child restraint, move to a differ-
ent position. Fa ilure to do so
may result in death or serious
injury.

791-3. Emergency assistance
COROLLA HV_U
1
For safety and security
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect

851-4. Hybrid system
COROLLA HV_U
1
For safety and security
WA R N I N G
●If your vehicle needs to be
towed, do so with the front
wheels raised. If the wheels
connected to the electric motor
(traction moto r) are on the
ground when towing, the motor
may continue to generate elec-
tricity. This may cause a fire.
(
P.473)
●Carefully inspect the ground
under the vehicle. If you find
that liquid has leaked onto the
ground, the fuel system may
have been damaged. Leave the
vehicle as soon as possible.
●Nickel-Metal hydr ide battery: If
a fluid leak occurs, do not touch
the fluid as it may be strong
alkaline electrolyte from the
hybrid battery (traction battery).
If it comes into contact with your
skin or eyes, wash it off immedi-
ately with a large amount of
water or, if possible, boric acid
solution. Seek immediate medi-
cal attention.
●Lithium-ion battery: Do not
touch the battery if liquid is leak-
ing from or adhering to it.
If electrolyte (carbonic-based
organic electrolyte) from the
hybrid battery (traction battery)
comes into contact with the
eyes or skin, it could cause
blindness or skin wounds. In the
unlikely event that it comes into
contact with the eyes or skin,
wash it off immediately with a
large amount of water, and seek
immediate medical attention.
●Lithium-ion battery: If electrolyte
is leaking from the hybrid bat-
tery (traction b attery), do not
approach the vehicle.
Even in the unlikely event that
the hybrid battery (traction bat-
tery) is damaged, the internal
construction of the battery will
prevent a large amount of elec-
trolyte from l eaking out. How-
ever, any electrolyte that does
leak out will give off a vapor.
This vapor is an irritant to skin
and eyes and could cause acute
poisoning if inhaled.
●Lithium-ion battery: Do not bring
burning or high-temperature
items close to the electrolyte.
The electrolyte may ignite and
cause a fire.
■Hybrid battery (traction bat-
tery)
●Lithium-ion battery: Your vehicle
contains a sealed lithium-ion
battery.
●Never resell, hand over or mod-
ify the hybrid battery. To prevent
accidents, hybrid batteries that
have been removed from a dis-
posed vehicle are collected
through Toyota dealer. Do not
dispose of the battery yourself.
Unless the battery is properly col-
lected, the following may occur,
resulting in dea th or serious
injury:
• The hybrid batte ry may be ille-
gally disposed of or dumped,
and it is hazardous to the envi-
ronment or someone may touch
a high voltage part, resulting in
an electric shock.

1273-2. Opening, closing and locking the doors
COROLLA HV_U
3
Before driving
been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors cann ot be unlocked
from any door except the driver’s
door. In this case, hold the driver’s
door handle, or use the wireless
remote control or mechanical key
to unlock the doors.
■Electronic key battery-saving
function
When battery-savi ng mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station , radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone, cordless phone or other wireless communication
device
●When the electronic key is in con-
tact with, or is c
overed by the fol-
lowing metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have alumi-
num foil inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wirel ess keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio
waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol.
If the doors cannot be
locked/unlocked using the above
methods, use the mechanical key.
(  P. 5 1 1 )
If the hybrid system cannot be
started using the smart key system,

1343-3. Adjusting the seats
COROLLA HV_U
1Move the front seats forward.
( P.133)
2 Stow the rear armrest.
( P.410)
3 Seats with an adjustable type
head restraint: Lower the
head restraints to the lowest
position. ( P.136)
4 Fold the seatback down while
pushing the seatback lock
release button.
Each seatback may be folded sep-
arately.
WA R N I N G
●Make sure to leave enough
space around the feet so they
do not get stuck.
■Seat adjustment
●Be careful that the seat does
not hit passengers or luggage.
●To reduce the risk of sliding
under the lap belt during a colli-
sion, do not recline the seat
more than necessary.
I f t h e s e a t i s t o o r e c l i n e d , t h e l a p
belt may slide past the hips and
apply restraint forces directly to
the abdomen, or your neck may
contact the shoulder belt,
increasing the ri sk of death or
serious injury in the event of an
accident.
Adjustments should not be
made while driving as the seat
may unexpectedly move and
cause the driver to lose control
of the vehicle.
●Manual seat only: After adjust-
ing the seat, make sure that the
seat is locked in position.
NOTICE
■When adjusting a front seat
When adjusting a front seat, make
sure that the head restraint does
not contact the headliner. Other-
wise, the head restraint and head-
liner may be damaged.
Rear seats
The seatbacks of the rear
seats can be folded down.
Folding down the rear
seatbacks
WA R N I N G
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When folding the rear seat-
backs down
●Do not fold the seatbacks down
while driving.

145
COROLLA HV_U
4
4
Driving
Driving
.4-1. Before drivingDriving the vehicle....... 146
Cargo and luggage ..... 152
Vehicle load limits ....... 155
Trailer towing............... 155
Dinghy towing ............. 156
4-2. Driving procedures Power (ignition) switch.................................. 157
EV drive mode ............ 162
Hybrid transmission .... 164
Turn signal lever.......... 166
Parking brake .............. 167
Brake Hold .................. 170
4-3. Operating the lights and wipers
Headlight switch .......... 173
Automatic High Beam . 175
Windshield wipers and washer....................... 178
4-4. Refueling Opening the fuel tank cap.................................. 180
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 .................................. 183
PCS (Pre-Collision System) .................................. 189
LTA (Lane Tracing Assist) .................................. 197Dynamic radar cruise con-
trol with full-speed range.................................. 207
RSA (Road Sign Assist) .................................. 218
BSM (Blind Spot Monitor) .................................. 221
RCTA (Rear Cross Traffic Alert) function ............ 226
Rear view monitor system .................................. 231
Driving mode select switch .................................. 239
Driving assist systems .................................. 240
4-6. Driving tips Hybrid vehicle driving tips.................................. 245
Winter driving tips........ 247