TOYOTA HIGHLANDER 2018 Owners Manual (in English)

4916-4. Using the other interior features
6
Interior features
HIGHLANDER_U (OM0E031U)■
Services
Subscribers have the following Safety Connect services availabl
e:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. ( P. 4 9 2 )
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the eve nt of vehicle theft. (P. 493)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 4 9 3 )
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. (P. 493)
■Subscription
After you have signed the Telemati cs Subscription Service Agree-
ment and are enrolled, you c an begin receiving services.
A variety of subscription terms are available for purchase. Con tact
your Toyota dealer, call 1-800-331-4331, or push the “SOS” butt on
in your vehicle for furt her subscription details.
■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyota models.
Contact with the Safety Connect response center is dependent up on the
telematics device being in operative condition, cellular connection availabil-
ity, and GPS satellite signal reception, which can limit the ab ility to reach the
response center or receive emergency service support. Enrollment and
Telematics Subscription Service Agreement are required. A varie ty of sub-
scription terms are available; charges vary by subscription ter m selected.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle
Location, and Enhanced Roadside Assistance will function in the United
States, including Hawaii and Alaska, and in Canada. No Safety Connect
services will function outside of the United States in countries other than
Canada.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.

4926-4. Using the other interior features
HIGHLANDER_U (OM0E031U)■
Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.
When the engine switch is turned to IGNITION ON mode, the red i ndi-
cator light comes on for 2 seconds then turns off. Afterward, t he green
indicator light comes on, indicat ing that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
■Automatic Collision Notification
In case of either airbag deployme nt or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
Safety Connect LED light Indicators
Safety Connect services

4936-4. Using the other interior features
6
Interior features
HIGHLANDER_U (OM0E031U)■
Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Safety Connect response center at 1-8 00-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com.

4946-4. Using the other interior features
HIGHLANDER_U (OM0E031U)
Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-po wer
radio transmitter and receiver. I t receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wi re-
less phones. Those guidelines are consistent with the safety stan-
dards previously set by the following U.S. and international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scienti fic literature. Over 120 scientists, engi-
neers, and physicians from unive rsities, and government health
agencies and industries reviewed the available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines i n
addition to those standards.
■ Certification for Safety Connect
FCC ID: O6Y-CDMRF101
FCC ID: XOECDMRF101B
FCC ID: N7NGTM2
NOTE:
This device complies with Part 15 of the FCC Rules. Operation i s subject to
the following two conditions: (1) This device may not cause har mful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party re sponsible for
compliance could void the user's authority to operate the equip ment.
Safety information for Safety Connect

4956-4. Using the other interior features
6
Interior features
HIGHLANDER_U (OM0E031U)
To turn the compass on or off,
press the button for more than 3
seconds.
Compass
: If equipped
The compass on the inside rear view mirror indicates the direc-
tion in which the vehicle is heading.
Operation
Displays and directions
DisplayDirection
NNorth
NENortheast
EEast
SESoutheast
SSouth
SWSouthwest
WWest
NWNorthwest

4966-4. Using the other interior features
HIGHLANDER_U (OM0E031U)
The direction display deviates from the true direction determin ed by
the earth’s magnetic field. The amount of deviation varies acco rding to
the geographic posi tion of the vehicle.
If you cross over a map boundary shown in illustration, the com pass will
deviate.
To obtain higher precision or perfect calibration, refer to the following.
■
Deviation calibration
Stop the vehicle.
Press and hold the button for
6 seconds.
A number (1 to 15) appears on
the compass display.
Press the switch and referring to the map above, select the num -
ber of the zone where you are.
If the direction is displayed several seconds after adjustment, the cali-
bration is complete.
Calibrating the compass
1
2
3

4976-4. Using the other interior features
6
Interior features
HIGHLANDER_U (OM0E031U)■
Circling calibration
Stop the vehicle in a place where it is safe to drive in a circle.
Press and hold the button for
9 seconds.
“C” appears on the compass
display.
Drive the vehicle at 5 mph (8
km/h) or less in a circle until
a direction is displayed.
If there is not enough space to
drive in a circle, drive around the
block until the direction is dis-
played.
1
2
3

4986-4. Using the other interior features
HIGHLANDER_U (OM0E031U)
■Conditions unfavorable to correct operation
The compass may not show the correct direction in the following conditions:
● The vehicle is stopped immediately after turning.
● The vehicle is on an inclined surface.
● The vehicle is in a place where the earth's magnetic field is s ubject to inter-
ference by artificial magnetic fields (underground car park/par king lot, under
a steel tower, between buildings, roof car park/parking lot, near an intersec-
tion, near a large vehicle, etc.).
● The vehicle has become magnetized.
(There is a magnet or metal object near the inside rear view mi rror.)
● The battery has been disconnected.
● A door is open.
WARNING
■While driving the vehicle
Do not adjust the display. Adjust the display only when the veh icle is
stopped.
■ When doing the circling calibration
Secure a wide space, and watch out for people and vehicles in the neigh-
borhood. Do not violate any local traffic rules while performin g circling cali-
bration.
NOTICE
■ To avoid compass malfunctions
Do not place magnets or any metal objects near the inside rear view mirror.
Doing this may cause the compass sensor to malfunction.
■ To ensure normal operation of the compass
● Do not perform circling calibration of the compass in a place w here the
earth's magnetic field is subject to interference by artificial magnetic fields.
● During calibration, do not operate electric systems (moon roof, power win-
dows, etc.) as they may interfere with the calibration.

499
7Maintenance and care
HIGHLANDER_U (OM0E031U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 500
Cleaning and protecting the vehicle interior ........... 504
7-2. Maintenance Maintenance requirements ................... 507
General maintenance ................... 510
Emission inspection and maintenance (I/M)
programs......................... 513
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 514
Hood ................................. 516
Positioning a floor jack ................................. 518
Engine compartment ......... 519
Tires .................................. 531
Tire inflation pressure ....... 542
Wheels .............................. 545
Air conditioning filter.......... 547
Wireless remote control/electronic key
battery ............................. 549
Checking and replacing fuses ............................... 552
Light bulbs......................... 556

500
HIGHLANDER_U (OM0E031U)
7-1. Maintenance and care
●Working from top to bottom, liberally apply water to the vehicl e
body, wheel wells and underside of the vehicle to remove any di rt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughl y
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors.
• Turn off the power back door (if equipped).
Start washing from the front of the vehicle. Make sure to extend the mirrors
before driving.
● Brushes used in automatic car washes may scratch the vehicle su rface and
harm your vehicle’s paint.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close p roximity of
the windows.
● Before using the car wash, check that the fuel filler door on y our vehicle is
closed properly.
Cleaning and prot ecting the vehicle
exterior
Perform the following to protect the vehicle and maintain it in
prime condition: