stop start TOYOTA HIGHLANDER 2020 (in English) Workshop Manual

3154-5. Using the driving support systems
HIGHLANDER_U
4
Driving
■Turning off both TRAC, VSC
and Trailer Sway Control sys-
tems
To turn the TRAC, VSC and Trailer
Sway Control systems off, press
and hold the switch for more
than 3 seconds while the vehicle is
stopped.
The VSC OFF indicator light will
come on and the “Traction Control
Turned OFF” will be shown on the
multi-information display.
*
Press the switch again to turn
the system back on.
*: On vehicles with PCS (Pre-Colli- sion System), PCS will also be
disabled (only Pre-Collision warn-
ing is available). The PCS warning
light will come on and a message
will be displayed on the
multi-information display.
( P.233)
■When the message is dis-
played on the multi-information
display showing that TRAC has
been disabled even if the
switch has not been pressed
TRAC is temporary deactivated. If
the information continues to show,
contact your Toyota dealer.
■Operating conditions of
hill-start assist control
When the following four conditions
are met, the hill-star t assist control
will operate:
●The shift lever is in a position
other than P or N (when starting
off forward/backward on an
upward incline)
●The vehicle is stopped
●The accelerator pedal is not
depressed
●The parking brake is not engaged
■Automatic system cancelation
of hill-start assist control
The hill-start assist control will turn
off in any of the following situations:
●The shift lever is shifted to P or N
●The accelerator pedal is
depressed
●The parking brake is engaged
●2 seconds at maximum elapsed
after the brake pedal is released
■Sounds and vibrations caused
by the ABS, brake assist, VSC,
Trailer Sway Control, TRAC and
hill-start assist control systems
●A sound may be heard from the
engine compartment when the
brake pedal is depressed repeat-
edly, when the engine is started or
just after the vehicle begins to
move. This sound does not indi-
cate that a malfunction has
occurred in any of these systems.
●Any of the following conditions
may occur when the above sys-
tems are operating. None of these
indicates that a malfunction has
occurred.
• Vibrations may be felt through the
vehicle body and steering.
• A motor sound may be heard also
after the vehicle comes to a stop.
• The brake pedal may pulsate slightly after th e ABS is activated.
• The brake pedal may move down slightly after th e ABS is activated.
■Active Cornering Assist opera-
tion sounds and vibrations
When the Active Cornering Assist is
operated, operation sounds and
vibrations may be generated from
the brake system, but this is not a
malfunction.
■AWD system operation sounds
and vibrations when switching
between AWD and front wheel
drive
When the vehicle switches from
AWD to front wheel drive and vice
versa, operation sounds and vibra-

3174-5. Using the driving support systems
HIGHLANDER_U
4
Driving
WARNING
●When driving over bumps in the
road
●When driving over roads with
potholes or uneven surfaces
■TRAC/VSC may not operate
effectively when
Directional control and power may
not be achievable while driving on
slippery road surfaces, even if the
TRAC/VSC system is operating.
Drive the vehicle carefully in con-
ditions where stability and power
may be lost.
■Active Cornering Assist does
not operate effectively when
●Do not overly rely on Active
Cornering Assist. Active Corner-
ing Assist may not operate
effectively when accelerating
down slopes or driving on slip-
pery road surfaces.
●When Active Cornering Assist
frequently operates, Active Cor-
nering Assist may temporarily
stop operating to ensure proper
operation of the brakes, TRAC
and VSC.
■Hill-start assist control does
not operate effectively when
●Do not overly rely on hill-start
assist control. Hill-start assist
control may not operate effec-
tively on steep inclines and
roads covered with ice.
●Unlike the parking brake,
hill-start assist control is not
intended to hold the vehicle sta-
tionary for an extended period
of time. Do not attempt to use
hill-start assist control to hold
the vehicle on an incline, as
doing so may lead to an acci-
dent.
■When the TRAC/VSC/Trailer
Sway Control is activated
The slip indicato r light flashes.
Always drive carefully. Reckless
driving may cause an accident.
Exercise particular care when the
indicator light flashes.
■When the TRAC/VSC/Trailer
Sway Control systems are
turned off
●Be especially careful and drive
at a speed appropriate to the
road conditions. As these are
the systems to help ensure
vehicle stability and driving
force, do not turn the
TRAC/VSC/Trailer Sway Con-
trol systems off unless neces-
sary.
●Trailer Sway Control is part of
the VSC system and will not
operate if VSC is turned off or
experiences a malfunction.
■Dynamic Torque Vectoring
AWD system
The cornering performance of the
AWD system has been improved.
However, do not overly rely on the
system and drive with caution.
■Replacing tires
Make sure that all tires are of the
specified size, brand, tread pat-
tern and total load capacity. In
addition, make sure that the tires
are inflated to the recommended
tire inflation pressure level.
The ABS, TRAC, Trailer Sway
Control and VSC systems will not
function correctly if different tires
are installed on the vehicle.
Contact your Toyota dealer for fur-
ther information when replacing
tires or wheels.

3365-2. Using the air conditioning system and defogger
HIGHLANDER_Udefog the windshield effectively.
●If you turn “A/C” off, the windows
may fog up more easily.
●The windows may fog up if the
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to any setting except
off.
■Outside/recirculated air mode
●Setting to the recirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to cool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restricted when auto- matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.306)
■When the outside temperature
is low
The dehumidification function may
not operate even when the “A/C”
switch is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi- tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning system opera-
tions when the engine is
stopped due to the Stop & Start
system (vehicles with Stop &
Start system)
When the engine is stopped due to
Stop & Start system operations, the
automatic air conditioning cooling,
heating and dehumidification func-
tions turn off and the fan speed is
decreased according to the outside
temperature etc. or air blowing
stops. To stop the air conditioning
system from turning off, press the
Stop & Start cancel switch and
refrain from using the Stop & Start
system.
■When the windsh ield is fogged
up and the engine is stopped
due to the Stop & Start system
(vehicles with Stop & Start sys-
tem)
Press the windshield defogger
switch to restart the engine and
defog the windshield.
If the windshield continuously fogs

3375-2. Using the air conditioning system and defogger
HIGHLANDER_U
5
Interior features
up, press the Stop & Start cancel
switch and refrain from using the
Stop & Start system.
■When an odor comes from the
air conditioning system while
the engine is stopped due to the
Stop & Start system (vehicles
with Stop & Start system)
Press the Stop & Start cancel switch
to restart the engine.
■Air conditioning filter
 P. 4 2 6
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the ho od at the loca-
tion shown in the following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
■Customization
Some functions can be customized.
(  P.515)
Caution
Air conditioning sys-
tem
Air conditioning sys-
tem lubricant type
Requires registered
technician to service
air conditioning sys-
tem
Flammable refrigerant
WARNING
■To prevent the windshield
from fogging up
Do not use the windshield defog-
ger switch during cool air opera-
tion in extremely humid weather.
The difference between the tem-
perature of the outside air and
that of the windshield can cause
the outer surface of the wind-
shield to fog up, blocking your
vision.
■When the outside rear view
mirror defoggers are operat-
ing
Do not touch the rear view mirror
surfaces when the outside rear
view mirror defoggers are on.
■When the windshield wiper
de-icer is operating
Do not touch the glass at lower
part of the windshield or to the
side of the front pillars when the
windshield wiper de-icer is on.
NOTICE
■To prevent battery discharge
Do not leave the air conditioning
system on longer than necessary
when the engine is off.
■When repairing/replacing
parts of the air conditioning
system
Have repair/replacement per-
formed by your Toyota dealer.
When a part of the air conditioning
system, such as the evaporator, is
to be replaced, it must be
replaced with a new one.

3395-2. Using the air conditioning system and defogger
HIGHLANDER_U
5
Interior features
When the windshield defogger
switch is on, the indicator illumi-
nates on the windshield defogger
switch.
■Defogging the rear window
and outside rear view mir-
rors
Defoggers are used to defog the
rear window and to remove rain-
drops, dew and frost from the
outside rear view mirrors.
Press the rear window defogger
and outside rear view mirror
defoggers switch.
When the rear window defogger
and outside rear view mirror defog-
gers switch is on, the indicator illu-
minates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
The defoggers will automatically
turn off after a while.
■Air conditioning system opera-
tions when the engine is
stopped due to the Stop & Start
system
When the engine is stopped due to
Stop & Start system operations, the
automatic air conditioning cooling,
heating and dehumidification func-
tions turn off and the fan speed is
decreased according to the outside
temperature etc. or air blowing
stops. To stop the air conditioning
system from turning off, press the
Stop & Start cancel switch and
refrain from using the Stop & Start
system.
■When the windshield is fogged
up and the engine is stopped
due to the Stop & Start system
Press the windshield defogger
switch to restart the engine and defog the windshield.
If the windshield continuously fogs
up, press the Stop & Start cancel
switch and refrain from using the
Stop & Start system.
■When an odor comes from the
air conditioning system while
the engine is stopped due to the
Stop & Start system
Press the Stop & Start cancel switch
to restart the engine.
■Air conditioning filter
 P.426
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the hood at the loca-
tion shown in th e following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning sys-
tem
Air conditioning sys-
tem lubricant type
Requires registered
technician to service
air conditioning sys-
tem
Flammable refrigerant

3425-2. Using the air conditioning system and defogger
HIGHLANDER_Utioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor
operation controlled to restrict
heating/cooling capacity
• Fan speed restricted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode (P.306)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the air condi-
tioning eco mode will be turned on
automatically. Even in this case,
the air conditioning eco mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
is low
The dehumidification function may
not operate even when “A/C” is
pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air conditioning system be set to out-
side air mode prio r to turning the
vehicle off.
• The start timing of the blower may be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir- culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
1
Press the automatic mode
switch.
The dehumidification function
begins to operate. Air outlets and
fan speed are automatically
adjusted according to the tempera-
ture setting and humidity.
2Adjust the temperature set-
ting.
3 To stop the operation, press
the “OFF” switch.
If the fan speed setting or air
flow modes are operated, the
automatic mode indicator goes
off. However, automatic mode
for functions other than that
operated is maintained.
■Using automatic mode
Fan speed is adjusted automati-
cally according to the temperature
setting and the ambient conditions.
Therefore, the fan may stop for a
while until warm or cool air is ready
to flow immediately after the auto-
matic mode switch is pressed.
This function automatically con-
trols the air conditioning airflow
so that priority is given to the
front seats. When the front pas-
senger seat is not occupied, air-
flow may switch to only the
driver’s seat. Unnecessary air
Using automatic mode
Front seat concentrated
airflow mode (S-FLOW)

3435-2. Using the air conditioning system and defogger
HIGHLANDER_U
5
Interior features
conditioning is suppressed, con-
tributing to increased fuel effi-
ciency.
Front seat concentrated airflow
mode operates in the following
situations.
 No passengers are detected
in the rear seats
 The windshield defogger is
not operating
While operating, the indicator illumi-
nates on the S-FLOW mode switch.
■Manually turning front seat
concentrated airflow mode
on/off
In front seat concentrated air-
flow mode, directing airflow to
the front seats only and to all
seats can be switched via switch
operation. When the mode has
been switched manually, auto-
matic airflow control stops oper-
ating.
Select on the option control
screen or press the S-FLOW
mode switch on the air condi-
tioning operation panel and
switch the airflow.
 Indicator illuminated: Airflow
to the front seats only
 Indicator off: Airflow to all the
seats
■Operation of automatic airflow
control
●In order to maintain a comfortable
interior, airflow may be directed to
seats without passengers immedi- ately after the engine is started
and at other times depending on
the outside temperature.
●After the engine is started, if pas-
sengers move around inside or
enter/exit the vehicle, the system
cannot accurately detect the pres-
ence of passengers and automatic
airflow control
will not operate.
■Operation of manual airflow
control
Even if the function is manually
switched to directing airflow to only
the front seats, when a rear seat is
occupied, it may automatically direct
airflow to all seats.
■To return to automatic airflow
control
1 With the indicator off, turn the
engine switch off.
2 After 60 minutes or more elapse,
turn the engine switch to ON.
This feature is used to prevent
ice from building up on the wind-
shield and wiper blades.
Press the switch to turn the sys-
tem on/off.
The indicator comes on when
the system is on.
The windshield wiper de-icer will
automatically turn off after a period
of time.
Windshield wiper de-icer
(vehicle with a 12.3-inch
display)

3695-5. Using the other interior features
HIGHLANDER_U
5
Interior features
charger will be memorized.
3 Place a portable device on
the charging area with its
charging surface facing
down.
While charging, the operation indi-
cator light (orang e) will be illumi-
nated.
If charging does not begin, move
the portable device as close to the
center of the charging area as pos-
sible.
When charging is complete, the
operation indicator light (green) will
illuminate.
■Recharging function
 If a certain amount of time has
elapsed since charging com-
pleted and the portable device
has not been moved, the
wireless charger will restart
charging.
 If the portable device is
moved within the charging area, charging will stop tem-
porarily then restart.
■Operation indicator light
status
*: Depending on the portable
device, the operation indicator
light may stay illuminated
(orange) after charging has com-
pleted.
■If the operation indicator
light blinks
If an error is detected, the oper-
ation indicator light will blink
(orange). Take the appropriate
measures according to the table
below.
 Blinks (orange) at a one sec-
ond interval continuously
Operation indi-
cator lightState
OffThe Wireless char-
ger is off
Green (illumi-
nated)
Standby (charging
is possible)
Charging is com-
plete
*
Orange (illumi-
nated)
A portable device
has been placed
on the charging
area (identifying
the portable
device)
Charging in prog-
ress

3775-5. Using the other interior features
HIGHLANDER_U
5
Interior features
■The power outlet can be used
when
12 V
The engine switch is in ACC or ON.
120 VAC (if equipped)
The engine switch is in ON.
■Using the power outlet (vehi-
cles with Stop & Start system)
When the engine restarts after hav-
ing been stopped by the Stop &
Start system, the power outlets may
be temporarily unusable, but this is
not a malfunction.
■When turning the engine switch
off
Disconnect electrical devices with
charging functions, such as mobile
battery packs.
If such devices are left connected,
the engine switch may not be turned
off normally.
1 To set the visor in the forward
position, flip it down.
2 To set the visor in the side
position, flip down, unhook,
and swing it to the side.
3 To use the side extender,
place the visor in the side
position, then slide it back-
ward.
Open the cover.
The light turns on when the cover is
opened.
NOTICE
■To avoid damaging the power
outlet
Close the power outlet lid when
the power outlet is not in use.
Foreign objects or liquids that
enter the power outlet may cause
a short circuit.
■To prevent the battery from
being discharged
Do not use the power outlet lon-
ger than necessary when the
engine is not running.
■Appliances that may not
operate properly (120 VAC)
The following 120 VAC appliances
may not operate properly even if
their power consumption is under
100 W.
●Appliances with high initial peak
wattage
●Measuring devices that pro-
cess precise data
●Other appliances that require an
extremely stable power supply
Sun visors
Vanity mirrors

3845-5. Using the other interior features
HIGHLANDER_U
ble device. (To check device
compatibility, refer to
www.homelink.com.)
1Within 5 seconds after pro-
gramming the garage door
opener has been completed,
if the garage door opener
motor is trained to Home-
Link
®, both garage door
operation indicators will flash
rapidly (green) and the light
on the garage door opener
motor will blink twice, indicat-
ing that 2-way communica-
tion is enabled.
If the indicators do not flash, per-
form 2 and 3 within the first 10
presses of the HomeLink
® button
after programming has been com-
pleted.
2 Press a programmed Home-
Link
® button to operate a
garage door.
3 Within 1 minute of pressing
the HomeLink
® button, after
the garage door operation
has stopped, press the
“Learn” or “Smart” button on
the garage door opener
motor. Within 5 seconds of
the establishment of 2-way
communication with the
garage door opener, both
garage door operation indica-
tors in the vehicle will flash
rapidly (green) and the light
on the garage door opener
motor will blink twice, indicat- ing that 2-way communica-
tion is enabled.
■Reprogramming a single
HomeLink
® button
When the following procedure is
performed, buttons which
already have devices registered
to them can be overwritten:
1 Press and hold the desired
HomeLink
® button.
2 When the HomeLink
® indica-
tor starts flashing orange,
release the HomeLink
® but-
ton and perform “Program-
ming HomeLink
®” 1 (it takes
20 seconds for the Home-
Link
® indicator to start flash-
ing).
■Before programming
●Install a new battery in the trans-
mitter.
●The battery side of the transmitter
must be pointed away from the
HomeLink
® buttons.
Press the appropriate Home-
Link
® button. The HomeLink®
indicator light should turn on.
The status of the opening and
closing of a garage door is
shown by the garage door
opener indicators.
Operating HomeLink®