TOYOTA HIGHLANDER 2020 Warranties & Maintenance Guides (in English)

50Maintenance Log
MAINTENANCE LOG
MAINTENANCE
95,000 miles or 114 months
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter2
100,000 miles or 120 months
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine coolant5
Replace engine oil and oil filter2
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassis
and body
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

51Maintenance Log
105,000 miles or 126 months
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper blades
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers
_
Brake lines and hoses
_
Cabin air filter
_
Drive belts
_
Drive shaft boots
_
Engine coolant
6
_
Engine oil cooler hoses and connections


Driving on dirt roads or dusty roads:
Inspect engine air filterReplace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
Replace engine oil and oil filter2
Replace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter2
Re-torque propeller shaft bolt (4WD)Rotate tires Visually inspect brake linings/drums
and brake pads/discs
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3
Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Initial replacement at 100,000 miles/120 months. Replace every 50,000 miles/60 months thereafter. Refer to “Engine
Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.
6
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.7
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
Additional Maintenance Items for Special Operating Conditions3
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced airflow from the air conditioner and heater or if the windows fog easily when
you use the “Fresh” mode. Consult your dealer if any of these conditions occur.
_
Exhaust pipes and mountings
_
Radiator and condenser
_
Rear differential oil (4WD)
_
Steering gear
_
Steering linkage and boots
_
Transfer case oil (4WD)
MAINTENANCE LOG
MAINTENANCE

52Maintenance Log
MAINTENANCE LOG
MAINTENANCE
110,000 miles or 132 months
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
8
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassis
and body
115,000 miles or 138 months
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
8
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter2

DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

53Maintenance Log
MAINTENANCE LOG
MAINTENANCE
120,000 miles or 144 months
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Re-torque propeller shaft bolt (4WD)
Replace cabin air filter
Inspect the following:
_
Automatic transmission fluid cooler
hoses and connections
_
Automatic transmission for signs of leakage
_
Ball joints and dust covers
_
Brake lines and hoses
_
Brake linings/drums and brake pads/discs
6
_
Drive belts
_
Drive shaft boots
_
Engine coolant
7
_Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:8
Replace automatic transmission fluid
Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Replace automatic transmission fluid

1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3
Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.6 Inspect thickness measurement and disc runout.7
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.8
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
_
Engine oil cooler hoses and connections
_
Exhaust pipes and mountings
_
Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
_
Fuel tank cap gasket
_
Radiator and condenser
_
Steering gear
_
Steering linkage and boots
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
Replace engine air filter
Replace engine oil and oil filter2
Replace rear differential oil (4WD)
Replace spark plugs5
Replace transfer case oil (4WD)
Replace vacuum pump for brake booster
Rotate tires

54Maintenance Log
MAINTENANCE
EXPLANATION OF MAINTENANCE ITEMS
T
he following descriptions are
provided to give you a better
understanding of the maintenance
items that should be performed on your
vehicle. The scheduled maintenance log
indicates at which mileage/time intervals
each item should be performed. Please
note that many maintenance items should
be performed only by a qualified technician.
For further information on maintenance
items you can perform yourself, see the
“Maintenance and Care” section of the
Owner’s Manual.
Automatic Transmission Fluid
Inspect or replace at specified intervals.
When performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by
a qualified technician immediately.
Ball Joints and Dust Covers
Check the suspension and steering
linkage ball joints for looseness and
damage. Check all dust covers for
deterioration and damage. Replace
any deteriorated or damaged parts.
A qualified technician should perform
these operations.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A qualified
technician should perform these operations.
Brake Linings/Drums and
Brake Pads/Discs
Check the brake linings (shoes) and
drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Check
the pads for excessive wear and the discs
for runout, excessive wear and fluid
leakage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Cabin Air Filter
Replace at specified intervals. Driving in
heavy traffic, on dirt roads or in urban,
desert or dusty areas may shorten filter’s
life. More frequent replacement may
be necessary.
Drive Belts
Inspect for cracks, excessive wear and
oiliness. Check the belt tension and adjust
if necessary. Replace the belts if they
are damaged.

55Maintenance Log
MAINTENANCE
Drive Shaft Boots
Check the drive shaft boots and clamps for
cracks, deterioration and damage. Replace
any deteriorated or damaged parts and, if
necessary, repack the grease. A qualified
technician should perform these operations.
Driver’s Floor Mat
• Only use the driver’s floor mat
designed specifically for the model
and model year of your vehicle.
• Always properly secure the driver’s
floor mat using the retaining hooks.
• Never install another floor mat on top
of the existing driver’s floor mat.
• Never install the driver’s floor mat
upside down.
Engine Air Filter
Inspect or replace at specified intervals.
When performing inspections, check for
damage, excessive wear and oiliness, and
replace if necessary.
Engine Coolant
Drain the cooling system and refill with an
ethylene-glycol type coolant. Inspect hoses
and connections for corrosion and leaks.
Tighten connections and replace parts
when necessary. A qualified technician
should perform these operations. (For
further details, refer to “Radiator, Condenser
and Hoses” in the “Maintenance and Care”
section of the Owner’s Manual).
Your Toyota is equipped with Genuine
Toyota Super Long-Life Coolant. The
replacement intervals for engine coolant
recommended in this booklet are based
on replacement with Genuine Toyota
Super Long-Life Coolant or similar
high-quality non-silicate, non-amine,
non-borate ethylene-glycol coolant with
long-life hybrid organic acid technology
(i.e., a combination of low phosphates
and organic acids). If another type of
ethylene-glycol coolant is used,
replacement intervals may be different.
EXPLANATION OF MAINTENANCE ITEMS

56Maintenance Log
MAINTENANCE
EXPLANATION OF MAINTENANCE ITEMS
Engine Oil and Oil Filter
Replace the oil filter and drain and refill
the engine oil at specified intervals. For
recommended oil grade and viscosity,
refer to the Owner’s Manual.
NOTE: Your vehicle is certified with
Genuine Toyota 0W-20 motor oil. For
VEHICLES CERTIFIED FOR 0W-20 motor
oil, the oil change interval is 10,000 miles
or 12 months IF 0W-20 MOTOR OIL IS
BEING USED. If 0W-20 is not available,
5W-20 mineral oil may be used. However,
it must be replaced at a 5,000-miles or
six-month INTERVAL with 0W-20 motor oil.
For customers who primarily drive their
vehicle under any of the listed Special
Operating Conditions, the motor oil and
filter should be replaced at 5,000 miles or
six months, REGARDLESS OF THE OIL USED
(OR CERTIFICATION OF THE VEHICLE).
Engine Oil Cooler and Hoses
Visually inspect for corrosion, damage,
cracks and loose or leaking connections.
Tighten connections or replace parts
as necessary.
Exhaust Pipes and Mountings
Visually inspect the exhaust pipes, muffler
and hangers for cracks, deterioration and
damage. Start the engine and listen
carefully for any exhaust gas leakage.
Tighten connections or replace parts
as necessary.
Fuel Lines and Connections,
Fuel Tank Band and Fuel Tank
Vapor Vent System Hoses
Visually inspect for corrosion, damage,
cracks, and loose or leaking connections.
Tighten connections or replace parts
as necessary.
Fuel Tank Cap Gasket
Visually inspect for cracks, deterioration
and damage and replace if necessary.
Nuts and Bolts on Chassis
and Body
Retighten the seat-mounting bolts and
front/rear suspension member retaining
bolts to specified torque.
Propeller Shaft
Re-torque the propeller shaft bolt. Only
a qualified technician should perform
this operation.

57Maintenance Log
MAINTENANCE
EXPLANATION OF MAINTENANCE ITEMS
Radiator and Condenser
Inspect for debris, corrosion and signs
of damage. Have any problem repaired
immediately by a qualified technician.
Rear Differential Oil
Inspect or replace at specified intervals.
When performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by
a qualified technician immediately.
Spark Plugs
Replace at specified intervals. Install new
plugs of the same type as originally
equipped. A qualified technician should
perform this operation.
Steering Gear
Inspect for signs of leakage. If you
discover any leakage, have it repaired
immediately by a qualified technician.
Steering Linkage and Boots
With the vehicle stopped, check for
excessive freeplay in the steering wheel.
Inspect the linkage for bending and
damage and the dust boots for
deterioration, cracks and damage. Replace
any damaged parts. A qualified technician
should perform these operations.
Tire Rotation
Tires should be rotated according to the
instructions in the Owner’s Manual. When
rotating tires, check for damage and
uneven wear. Replace if necessary.
Tr a n s f e r C a s e O il
Inspect or replace at specified intervals. When
performing inspections, check for signs of
leakage. If you discover any leakage, have it
repaired by a qualified technician immediately.
Vacuum Pump for Brake Booster
Replace at specified intervals. A qualified
technician should perform this operation
Wiper Blades
The wiper blades should not show any
signs of cracking, splitting, wear,
contamination or deformation. The wiper
blades should clear the windshield without
streaking or skipping.

58Maintenance Log
MAINTENANCE
VEHICLE IDENTIFICATION
Model
In-service date
Selling dealership
Key number
Body style
Mileage at delivery
Selling dealership phone number
Vehicle Identification Number

59Maintenance Log
MAINTENANCE
NOTES