fuel TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

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4-1. Before drivingDriving the vehicle ............. 198
Cargo and luggage............ 208
Vehicle load limits ............. 213
Trailer towing..................... 214
Dinghy towing.................... 230
4-2. Driving procedures Power (ignition) switch ...... 231
EV drive mode................... 237
Hybrid transmission........... 239
Turn signal lever................ 245
Parking brake .................... 246
4-3. Operating the lights and wipers
Headlight switch ................ 247
Automatic High Beam ....... 251
Fog light switch ................. 255
Windshield wipers and washer ..................... 256
Rear window wiper and washer ..................... 260
4-4. Refueling Opening the fuel tank cap .......................... 262 4-5. Using the driving
support systems
Toyota Safety Sense P ...... 267
PCS (Pre-Collision System)..... 274
LDA (Lane Departure Alert with steering
control) ............................ 288
Dynamic radar cruise control.............................. 298
Rear view monitor system ............................. 311
BSM (Blind Spot Monitor)......... 320
• BSM function ................. 325
• RCTA function ............... 329
Driving assist systems ....... 335
4-6. Driving tips Hybrid vehicle driving tips ....................... 341
Winter driving tips .............. 344
Utility vehicle precautions ...................... 348
4Driving

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9-1. SpecificationsMaintenance data (fuel, oil level, etc.) .......... 638
Fuel information ................ 650
Tire information ................. 653
9-2. Customization Customizable features ...... 666
9-3. Initialization Items to initialize................ 677
Reporting safety defects for U.S. owners ........................ 680
Seat belt instructions for Canadian owners
(in French) ............................... 681
SRS airbag instructions for Canadian owners
(in French) ............................... 684
What to do if... (Troubleshooting) .................... 694
Alphabetical index...................... 699
9Vehicle specifications
10For owners
Index

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HIGHLANDER_HV_UPlease note that this manual applies to all models and all equi
pment, includ-
ing options. Therefore, you may find some explanations for equi pment not
installed on your vehicle.
All specifications provided in this manual are current at the t ime of printing.
However, because of the Toyota policy of continual product impr ovement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrat ions may differ
from your vehicle in terms of color and equipment.
Approximately five hours after the hybrid system is turned off, you may hear
sound coming from under the vehicle for several minutes. This i s the sound of
a fuel evaporation leakage check and, it does not indicate a ma lfunction.
A wide variety of non-genuine spare parts and accessories for T oyota vehi-
cles are currently available in the market. You should know tha t Toyota does
not warrant these products and is not responsible for their per formance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota pro ducts. Modi-
fication with non-genuine Toyota products could affect its perf ormance, safety
or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from the modification may not be
covered under warranty.
For your infor mation
Main Owner’s Manual
Noise from under vehicle after turning off the hybrid system
Accessories, spare parts and m odification of your Toyota

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HIGHLANDER_HV_UThe installation of a mobile two-way radio system in your vehic
le could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Toyota Safety Sense P
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary meas ures or spe-
cial instructions regarding instal lation of a mobile two-way radio system.
High voltage parts and cables on the hybrid vehicles emit appro ximately the
same amount of electromagnetic waves as the conventional gasoli ne pow-
ered vehicles or home electronic appliances despite of their el ectromagnetic
shielding.
Unwanted noise may occur in the reception of the mobile two-way radio.
Installation of a mobile two-way radio system

17Pictorial index
HIGHLANDER_HV_UFuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 262
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 262
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 641
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 522
Tire size/inflation pressure . . . . . . . . . . . . . . . . . .
. . . . . . . . . . P. 646
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 344
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 522
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 630
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 578
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 247
Daytime running lights
*/parking lights*. . . . . . . . . . . . . . . P. 247
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Front turn signal lig hts/parking lights
*. . . . . . . . . . . . . . . . P. 245
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 336
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 245
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Light bulbs of the exterior lights for driving
(Replacing method: P. 545, Watts: P. 649)
*: If equipped
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19Pictorial index
HIGHLANDER_HV_UParking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 246
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 246
Precautions for winter season . . . . . . . . . . . . . . . . . . . . . . . . . P. 345
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 576
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 245
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Headlights/tail lights/daytime running lights . . . . . . . . .
. . . . . . P. 247
Front fog lights
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 256, 260
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256, 260
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 516
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 586
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 560
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 177
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 177
Automatic air conditioning system . . . . . . . . . . . . . . . . . . . P. 440
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 440
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 442
Entune Audio
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 355
Entune Audio Plus
*1, 2
Entune Premium Audio*1, 2
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 468
Power back door main switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 139
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 264
*1: If equipped
*2: For vehicles with Entune Premium Audio or Entune Audio Plus, refer to
“NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
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851-2. Emergency assistance
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For safety and security
HIGHLANDER_HV_U■
Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Safety Connect response center at 1-8 55-
405-6500 in the Unites States, 1-877-855-8377 in Puerto Rico or 1-
888-869-6828 in Canada, and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
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Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.

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1-3. Hybrid system
The illustration is an example for explanation and may differ from the
actual item.
Gasoline engine
Front electric motor (traction motor)
Rear electric motor (traction motor)
Hybrid system features
Your vehicle is a hybrid vehicle. It has characteristics differ ent
from conventional vehicles. Be sure you are closely familiar wi th
the characteristics of your veh icle, and operate it with care.
The hybrid system combines the use of a gasoline engine and
an electric motor (traction motor) according to driving condi-
tions, improving fuel efficien cy and reducing exhaust emis-
sions.
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921-3. Hybrid system
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There are air intake vents under
the second seats for the purpose
of cooling the hybrid battery (trac-
tion battery). If the vents become
blocked, the hybrid battery may
overheat, leading to a reduction in
hybrid battery output.
When a certain level of impact is detected by the impact sensor , the
emergency shut off system blocks the high voltage current and stops
the fuel pump to minimize the ri sk of electrocution and fuel leakage. If
the emergency shut off system activates, your vehicle will not restart.
To restart the hybrid system , contact your Toyota dealer.
A message is automatically displ ayed when a malfunction occurs in
the hybrid system or an improper operation is attempted.
If a warning message is shown on
the multi-information display, read
the message and follow the
instructions. ( P. 576)
Hybrid battery (traction battery) air intake vents
Emergency shut off system
Hybrid warning message

931-3. Hybrid system
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For safety and security
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■If a warning light comes on, a warning message is displayed, or the 12-
volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact your Toyota dea ler.
■ When refueling, the fuel filler door may take a few moments to open
As part of emission system operation, it may take up to 10 seco nds for the
fuel filler door to automatically release after the opener swit ch is pressed.
Before refueling is possible, a message will be shown on the mu lti-informa-
tion display. ( P. 2 6 2 )
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cann ot be started,
refuel the vehicle with at least enough gasoline to make the lo w fuel level
warning light ( P. 568) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
2.6 gal. [9.7 L, 2.1 Imp. gal.], when the vehicle is on a level surface. This
value may vary when the vehicle is on a slope. Add extra fuel w hen the vehi-
cle is inclined.)
■ Electromagnetic waves
●High voltage parts and cables on hybrid vehicles incorporate el ectromag-
netic shielding, and therefore emit approximately the same amount of elec-
tromagnetic waves as conventional gasoline powered vehicles or home
electronic appliances.
● Your vehicle may cause sound interference in some third party-p roduced
radio parts.
■ Hybrid battery ( traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.