check engine TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

TABLE OF CONTENTS6
HIGHLANDER_HV_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ................ 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 562
If you think something is wrong ........................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed...................... 576
If you have a flat tire .......... 596
If the hybrid system will not start ..................... 620
If the electronic key does not operate
properly ........................... 622
If the 12-volt battery is discharged ................... 625
If your vehicle overheats......................... 630
If the vehicle becomes stuck ................ 634
7Maintenance and care8When trouble arises

17Pictorial index
HIGHLANDER_HV_UFuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 262
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 262
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 641
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 522
Tire size/inflation pressure . . . . . . . . . . . . . . . . . .
. . . . . . . . . . P. 646
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 344
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 522
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 630
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 578
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 247
Daytime running lights
*/parking lights*. . . . . . . . . . . . . . . P. 247
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Front turn signal lig hts/parking lights
*. . . . . . . . . . . . . . . . P. 245
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 336
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 245
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 545, Watts: P. 649)
*: If equipped
9
10
11
12
13
14
15
16
17

1122. Instrument cluster
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NOTICE
■To prevent damage to the engine and its components
The engine may be overheating if the engine coolant temperature gauge is
in the red zone (H). In this case, immediately stop the vehicle in a safe
place, and check the engine after it has cooled completely. ( P. 630)

2024-1. Before driving
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WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When driving the vehicle
● Use engine braking (downshift) to maintain a safe speed when driving
down a steep hill.
Using the brakes continuously may cause the brakes to overheat and lose
effectiveness. ( P. 239)
● Do not adjust the positions of the steering wheel, the seat, or the inside or
outside rear view mirrors while driving.
Doing so may result in a loss of vehicle control.
● Always check that all passengers’ arms, heads or other parts of their body
are not outside the vehicle.
● Do not drive in excess of the speed limit. Even if the legal sp eed limit per-
mits it, do not drive over 85 mph (140 km/h) unless your vehicl e has high-
speed capability tires. Driving over 85 mph (140 km/h) may resu lt in tire
failure, loss of control and possible injury. Be sure to consult a tire dealer
to determine whether the tires on your vehicle are high-speed c apability
tires or not before driving at such speeds.
■ When driving on slippery road surfaces
● Sudden braking, acceleration and steering may cause tire slippa ge and
reduce your ability to control the vehicle.
● Sudden acceleration, engine braking due to shifting, or changes in engine
speed could cause the vehicle to skid.
● After driving through a puddle, lightly depress the brake pedal to make
sure that the brakes are functioning properly. Wet brake pads m ay prevent
the brakes from functioning properly. If the brakes on only one side are wet
and not functioning properly, steering control may be affected.

2044-1. Before driving
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WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■If you hear a squealing or scrap ing noise (brake pad wear limit indica-
tors)
Have the brake pads checked and replaced by your Toyota dealer as soon
as possible.
Rotor damage may result if the pads are not replaced when needed.
It is dangerous to drive the vehicle when the wear limits of the brake pads
and/or those of the brake discs are exceeded.
■ When the vehicle is stopped
● Do not depress the accelerator pedal unnecessarily.
If the shift lever is in any position other than P or N, the vehicle may accel-
erate suddenly and unexpectedly, causing an accident.
● In order to prevent accidents due to the vehicle rolling away, always keep
depressing the brake pedal while stopped with the “READY” indic ator is
illuminated, and apply the parking brake as necessary.
● If the vehicle is stopped on an incline, in order to prevent ac cidents caused
by the vehicle rolling forward or backward, always depress the brake pedal
and securely apply the parking brake as needed.
● Avoid revving or racing the engine.
Running the engine at high speed while the vehicle is stopped m ay cause
the exhaust system to overheat, which could result in a fire if combustible
material is nearby.

2074-1. Before driving
4
Driving
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NOTICE
■When parking the vehicle
Always set the parking brake and shift the shift lever to P. Failure to do so
may cause the vehicle to move or the vehicle may accelerate sud denly if
the accelerator pedal is accidentally depressed.
■ Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and ho ld it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps on the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( P. 596)
■ When encountering flooded roads
Do not drive on a road that has flooded after heavy rain etc. D oing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle i s flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the e ngine, hybrid
transmission, rear electric motor (traction motor), etc.
● Lubricant condition for the bearings and suspension joints (whe re possi-
ble), and the function of all joints, bearings, etc.

2274-1. Before driving
4
Driving
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Break-in schedule
If your vehicle is new or equipped with any new power train com ponents
(such as an engine, transmission, differential or wheel bearing ), Toyota rec-
ommends that you do not tow a trailer until the vehicle has bee n driven for
over 500 miles (800 km).
After the vehicle has been driven for over 500 miles (800 km), you can start
towing. However, for the next 500 miles (800 km), drive the veh icle at a speed
of less than 50 mph (80 km/h) when towing a trailer, and avoid full throttle
acceleration.
■ Maintenance
●If you tow a trailer, your vehicle will require more frequent m aintenance due
to the additional load. (See “Scheduled Maintenance Guide” or “ Owner’s
Manual Supplement”.)
● Retighten the fixing bolts of the towing ball and bracket after approximately
600 miles (1000 km) of trailer towing.
■ If trailer sway occurs
One or more factors (crosswinds, passing vehicles, rough roads, etc.) can
adversely affect handling of your vehicle and trailer, causing instability.
● If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer swaying by turning the steering w heel.
• Begin releasing the accelerator pedal immediately but very gra dually to
reduce speed.
Do not increase speed. Do not apply vehicle brakes.
If you make no extreme correction with the steering or brakes, your vehicle
and trailer should stabilize. (if enabled, Trailer Sway Control can also help to
stabilize the vehicle and trailer.)
● After the trailer swaying has stopped:
• Stop in a safe place. Get all occupants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not shifted.
Make sure the tongue weight is appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not overloaded after occupants get in.
If you cannot find any problems, the speed at which trailer swaying occurred
is beyond the limit of your particular vehicle-trailer combinat ion. Drive at a
lower speed to prevent instability. Remember that swaying of the towing vehi-
cle-trailer increases as speed increases.

3424-6. Driving tips
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◆When braking
Make sure to operate the brakes gently and in a timely manner. A
greater amount of electrical energy can be regenerated when slow-
ing down.
◆Delays
Repeated acceleration and deceleration, as well as long waits a t
traffic lights, will lead to bad fuel economy. Check traffic re ports
before leaving and avoid delays as much as possible. When drivi ng
in a traffic jam, gently release the brake pedal to allow the v ehicle to
move forward slightly while avoiding overuse of the accelerator
pedal. Doing so can help control excessive gasoline consumption.
◆Highway driving
Control and maintain the vehicle at a constant speed. Before st op-
ping at a toll booth or similar, allow plenty of time to releas e the
accelerator and gently apply the brakes. A greater amount of el ec-
trical energy can be regenerated when slowing down.
◆Air conditioning
Use the air conditioning only when necessary. Doing so can help
reduce excessive gasoline consumption.
In summer: When the ambient tempe rature is high, use the recircu-
lated air mode. Doing so will help to reduce the burden on the air
conditioning system and reduce fuel consumption as well.
In winter: Because the gasolin e engine will not automatically cut out
until it and the interior of the vehicle are warm, it will cons ume fuel.
Also, fuel consumption can be improved by avoiding overuse of t he
heater.

3434-6. Driving tips
4
Driving
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◆Checking tire inflation pressure
Make sure to check the tire inflation pressure frequently. Improper
tire inflation pressure can cause poor fuel economy.
Also, as snow tires can cause large amounts of friction, their use on
dry roads can lead to poor fuel economy. Use tires that are app ro-
priate for the season.
◆Luggage
Carrying heavy luggage will lead to poor fuel economy. Avoid carry-
ing unnecessary luggage. Installing a large roof rack will also cause
poor fuel economy.
◆Warming up before driving
Since the gasoline engine starts up and cuts out automatically
when cold, warming up the engine is unnecessary. Moreover, fre-
quently driving short distances will cause the engine to repeat edly
warm up, which can lead to excess fuel consumption.

3514-6. Driving tips
4
Driving
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NOTICE
■To prevent water damage
Take all necessary safety measures to ensure that water damage to the
hybrid battery, hybrid system or other components does not occur.
● Water entering the engine compartment may cause severe damage t o the
hybrid system. Water entering the interior may cause the hybrid battery
stowed under the rear seats to short circuit.
● Water entering the hybrid transaxle will cause deterioration in transmission
quality. The malfunction indicator may come on, and the vehicle may not
be drivable.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the transaxle case, reducing the gear
oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams , first check
the depth of the water and the bottom of the riverbed for firmn ess. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
● Sand and mud that has accumulated in brake drums and around bra ke
discs may affect braking efficiency and may damage brake system compo-
nents.
● Always perform a maintenance inspection after each day of off-r oad driv-
ing that has taken you through rough terrain, sand, mud, or wat er. For
scheduled maintenance information, refer to the “Scheduled Main tenance
Guide” or “Owner’s Manual Supplement”.