check engine TOYOTA HIGHLANDER HYBRID 2019 (in English) User Guide

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7Maintenance and care
HIGHLANDER_HV_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance........ 500
Emission inspection and maintenance (I/M)
programs......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood ................................. 506
Positioning a floor jack ......................... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure ....... 532
Wheels .............................. 535
Air conditioning filter.......... 537
Electronic key battery........ 539
Checking and replacing fuses ................ 541
Light bulbs......................... 545

5007-2. Maintenance
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General maintenance
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Owner’s Warranty
Information Booklet” or “Own er’s Manual Supplement/Sched-
uled Maintenance Guide”. It is recommended that any problem
you notice should be brought to the attention of your Toyota
dealer or qualified s ervice shop for advice.
Engine compartment
ItemsCheck points
Brake fluidIs the brake fluid at the correct level? ( P. 515)
CoolantIs the coolant at the correct level? (P. 513)
Engine oilIs the engine oil at the correct level? (P. 510)
Exhaust systemThere should not be any fumes or strange
sounds.
Radiator/condenserThe radiator and condenser should be free from
foreign objects. (P. 514)
Washer fluidIs there sufficient washer fluid? (P. 516)

5027-2. Maintenance
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Vehicle exterior
ItemsCheck points
Doors• Do the doors operate smoothly?
Engine hood• Does the engine hood lock system work prop-erly?
Fluid leaks• There should not be any signs of fluid leakageafter the vehicle has been parked.
Tires
• Is the tire inflati on pressure correct?
• The tires should not be damaged or exces- sively worn.
• Have the tires been rotated according to the maintenance schedule?
• The wheel nuts should not be loose.
Windshield wipers/rear
window wiper
• The wiper blades should not show any signs of cracking, splitting, wear, contamination or
deformation.
• The wiper blades should clear the windshield/ rear window without streaking or skipping.
WARNING
■If the hybrid system is operating
Turn the hybrid system off and ensure that there is adequate ve ntilation
before performing maintenance checks.

5107-3. Do-it-yourself maintenance
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With the engine at operating temperature and turned off, check the oil
level on the dipstick.
■Checking the engine oil
Park the vehicle on level ground. After warming up the engine
and turning off the hybrid system, wait more than 5 minutes for
the oil to drain back into the bottom of the engine.
Holding a rag under the end,
pull the dipstick out.
Wipe the dipstick clean.
Reinsert the dipstick fully.
Holding a rag under the end,
pull the dipstick out and
check the oil level.Low
Normal
Excessive
Wipe the dipstick and reinsert it fully.
Engine oil
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5117-3. Do-it-yourself maintenance
7
Maintenance and care
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Adding engine oil
If the oil level is below or near
the low level mark, add engine
oil of the same type as that
already in the engine.
Make sure to check the oil type and prepare the items needed
before adding oil.
Remove the oil fille r cap by turning it counterclockwise.
Add engine oil slowly, checking the dipstick.
Install the oil filler cap by turning it clockwise.
■Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the following
situations, oil consumption may increase, and engine oil may ne ed to be
refilled in between oil maintenance intervals.
● When the engine is new, for example directly after purchasing t he vehicle or
after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, when t owing, or
when driving while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
Engine oil selection P. 642
Oil quantity
(Low  Full) 1.9 qt. (1.8 L, 1.6 Imp. qt.)
Items
Clean funnel
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5127-3. Do-it-yourself maintenance
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WARNING
■Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so c are
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewe rs or onto the
ground.
Call your Toyota dealer, service station or auto parts store fo r information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the v ehicle.
● Be sure the engine oil filler cap is properly tightened.

5137-3. Do-it-yourself maintenance
7
Maintenance and care
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The coolant level is satisfactory if it is between the “FULL” a nd “LOW”
lines on the reservoir when the hybrid system is cold.
Engine coolant reservoir
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the
“LOW” line, add coolant up to the
“FULL” line.
Power control unit coolant reservoir
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the
“LOW” line, add coolant up to the
“FULL” line.
■ Coolant selection
Only use “Toyota Super Long Life Coolant” or a similar high quality ethylene
glycol based non-silicate, non-amine, non-nitrite, and non-bora te coolant with
long-life hybrid organic acid technology.
U.S.A.:
“Toyota Super Long Life Coolant” is a mixture of 50% coolant and 50% deion-
ized water. (Minimum temperature: -31 F [-35 C])
Canada:
“Toyota Super Long Life Coolant” is a mixture of 55% coolant and 45% deion-
ized water. (Minimum temperature: -44 F [-42 C])
For more details about coolant, contact your Toyota dealer.
■ If the coolant level drops within a short time of replenishing
Visually check the radiator, hoses, engine/power control unit c oolant reservoir
caps, drain cock and water pump.
If you cannot find a leak, have your Toyota dealer test the cap and check for
leaks in the cooling system.
Coolant
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5147-3. Do-it-yourself maintenance
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Check the radiator and condenser and clear away any foreign objects.
If any of the above parts is extremely dirty or you are not sur e of their
condition, have your vehicle i nspected by your Toyota dealer.
WARNING
■When the hybrid system is hot
Do not remove the engine/power control unit coolant reservoir caps.
The cooling system may be under pressure and may spray hot coolant if the
cap is removed, causing serious injuries, such as burns.
NOTICE
■When adding coolant
Coolant is neither plain water nor straight antifreeze. The cor rect mixture of
water and antifreeze must be used to provide proper lubrication , corrosion
protection and cooling. Be sure to read the antifreeze or coolant label.
■ If you spill coolant
Be sure to wash it off with water to prevent it from damaging p arts or paint.
Radiator and condenser
WARNING
■When the hybrid system is hot
Do not touch the radiator or condenser as they may be hot and c ause seri-
ous injuries, such as burns.

5417-3. Do-it-yourself maintenance
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Maintenance and care
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Turn the power switch off.
Open the fuse box cover.
Engine compartment (type A fuse box)
Push the tab in and lift the lid off.
Engine compartment (type B fuse box)
Push the tab in and lift the lid off.
Engine compartment (type C fuse box)
Push the tab in and lift the lid off.
Checking and replacing fuses
If any of the electrical components do not operate, a fuse may
have blown. If this happens, che ck and replace the fuses as nec-
essary.
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6338-2. Steps to take in an emergency
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When trouble arises
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■Messages displays
The message illustrations used are intended as examples, and ma y differ
from the image that is actually displayed on the multi-informat ion display.
WARNING
■When inspecting under th e hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the ho od until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the “READY” indi-
cator are off.
When the hybrid system is operating, the gasoline engine may au tomati-
cally start, or the cooling fans may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fans,
which may lead to fingers or clothing (especially a tie, a scar f or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the radiator cap and the coolant reservoir caps w hile the
hybrid system and radiator are hot.
High temperature steam or coolant could spray out.
NOTICE
■ When adding engine/power control unit coolant
Add coolant slowly after the hybrid system has cooled down suff iciently.
Adding cool coolant to a hot hybrid system too quickly can cause damage to
the hybrid system.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sa nd or dust
etc.).
● Do not use any coolant additive.