TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

1513-2. Opening, closing and locking the doors
3
Operation of each component
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WARNING
●Do not close the glass hatch while the rear wiper is switched o n. The rear
wiper arm may be restarted suddenly after closing the glass hat ch.
NOTICE
■Glass hatch damper stays
The glass hatch is equipped with damper stays that hold the gla ss hatch in
place. Observe the following precautions.
Failure to do so may cause damage to the glass hatch damper sta y, result-
ing in malfunction.
● Do not place your hand or foot on the damper stay or apply late ral forces
to it.
● Do not insert any object in the wiper
motor drive disc.
●Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the damper stay rod.
● Do not touch the damper stay rod with
gloves or other fabric items.
● Do not attach any accessories other
than genuine Toyota parts to the glass
hatch.
Damper stays

1523-2. Opening, closing and locking the doors
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●Locking and unlocking the doors ( P. 130)
● Opening the back door (vehicles with a power back door) ( P. 1 3 7 )
● Opening the glass ha tch (if equipped) (P. 148)
● Starting the hybrid system ( P. 231)
■Antenna location
Smart key system
The following operations can be performed simply by carrying
the electronic key on your person, for example in your pocket.
The driver should always ca rry the electronic key.
Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage compart-
ment1
2
3

1533-2. Opening, closing and locking the doors
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Operation of each component
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Effective range (areas within wh ich the electronic key is detected)
■ Alarms and warning indicators
An alarm sounds and warning messages are displayed on the multi -informa-
tion display are used to protect against unexpected accidents o r theft of the
vehicle resulting from erroneous operation. When a warning mess age is dis-
played, take appropriate measures based on the displayed messag e.
( P. 576)
When only an alarm sounds, circumstances and correction procedu res are as
follows:
*: Vehicles with a glass hatch When locking or unlocking the doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of an outside front door
handle. (Only the doors detecting the
key can be operated.)
When starting the hybrid system or changing power switch modes
The system can be operated when the electronic key is inside the
vehicle.
When opening the glass hatch (if equipped) and locking or unloc king
the doors
This system can be operated when the electronic key is within about
2.3 ft. (0.7 m) of the back door opener switch.
AlarmSituationCorrection procedure
Exterior alarm sounds
once for 5 seconds
The glass hatch was
closed while the elec-
tronic key was still
inside the vehicle and
all the doors were
locked.
*
Retrieve the electronic
key from the vehicle
and close the glass
hatch.
*
An attempt was made
to lock the vehicle while
a door was open.Close all of the doors
and lock the doors
again.
Interior alarm sounds
continuously
The power switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s door was
opened while the
power switch was in
ACCESSORY mode).
Turn the power switch
off and close the
driver’s door.

1543-2. Opening, closing and locking the doors
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Battery-saving function
The battery-saving function will be activated in order to preve nt the electronic
key battery and the 12-volt battery from being discharged while the vehicle is
not in operation for a long time.
● In the following situations, the smart key system may take some time to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of
the outside of the vehicle for 10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
● If the smart key system has not been used for 14 days or longer , the doors
cannot be unlocked at any doors except the driver’s door. In th is case, take
hold of the driver’s door handle, or use the wireless remote co ntrol or the
mechanical key, to unlock the doors.
■ Electronic key battery-saving function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.
Press twice while pressing and
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set, the
smart key system cannot be used. To
cancel the function, press any of the elec-
tronic key buttons.

1553-2. Opening, closing and locking the doors
3
Operation of each component
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Conditions affecting operation
The smart key system uses weak radio waves. In the following si tuations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and immobilizer
system from operating properly. (Ways of coping: P. 622)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio stati on, large dis-
play, airport or other facility that generates strong radio wav es or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication devices
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or ele ctronic
devices

1563-2. Opening, closing and locking the doors
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Note for the entry function
●Even when the electronic key is within the effective range (det ection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place when the doors are locked or unl ocked.
• The electronic key is near the ground or in a high place, or t oo close to
the rear bumper center when the back door is opened.
• The electronic key is on the instrument panel or floor, or in the auxiliary
box of the driver's side instrument panel, door pockets or glove box when
the hybrid system is started or power switch modes are changed.
● Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio w ave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping the electronic
key inside the vehicle.
● As long as the electronic key is within the effective range, th e doors may be
locked or unlocked by anyone. However, only the doors detecting the elec-
tronic key can be used to unlock the vehicle.
● Even if the electronic key is not inside the vehicle, it may be possible to start
the hybrid system if the electronic key is near the window.
● The doors may unlock or lock if a large amount of water splashe s on the
door handle, such as in the rain or in a car wash when the elec tronic key is
within the effective range. (The doors will automatically be lo cked after
approximately 60 seconds if the doors are not opened and closed.)
● If the wireless remote control is used to lock the doors when t he electronic
key is near the vehicle, there is a possibility that the door m ay not be
unlocked by the entry function. (Use the wireless remote contro l to unlock
the doors.)
● Touching the door lock or unlock sensor while wearing gloves ma y prevent
lock or unlock operation. Remove the gloves and touch the lock or unlock
sensor again.
● When the lock operation is performed using the lock sensor, rec ognition sig-
nals will be shown up to two consecutive times. After this, no recognition
signals will be given.
● If the door handle becomes wet while the electronic key is with in the effec-
tive range, the door may lock and unlock repeatedly. In that ca se, follow the
following correction procedures to wash the vehicle:
• Place the electronic key in a location 6 ft. (2 m) or more awa y from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set the electronic key to battery-saving mode to disable the s mart key
system. ( P. 154)

1573-2. Opening, closing and locking the doors
3
Operation of each component
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If the electronic key is inside the vehicle and a door handle b ecomes wet
during a car wash, a message may be shown on the multi-informat ion dis-
play and a buzzer will sound outside the vehicle. To turn off t he alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again, or
use the lock sensor on the lower part of the door handle.
● A sudden handle operation or a handle operation immediately aft er entering
the effective range may prevent the doors from being unlocked. Touch the
door unlock sensor and check that the doors are unlocked before pulling the
door handle again.
● Unlocking the vehicle may take more time if another electronic key is within
the effective range.
■ When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic ke y within 6 ft. (2
m) of the vehicle.
● The smart key system can be deactivated in advance. ( P. 671)
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electron ic key, the key
may not be detected correctly and the system may not operate pr operly. (The
alarm may go off accidentally, or the door lock prevention func tion may not
operate.)
■ If the smart key system does not operate properly
●Locking and unlocking the doors: Use the mechanical key. ( P. 622)
● Starting the hybrid system: P. 623
■ Customization
Settings (e. g. smart key system) can be changed.
(Customizable features: P. 666)
■ If the smart key system has been d eactivated in a customized setting
● Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( P. 131, 622)
● Starting the hybrid system and changing power switch modes: P. 623
● Stopping the hybrid system: P. 232

1583-2. Opening, closing and locking the doors
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Certification for the smart key system
For vehicles sold in the U.S.A.
FCC ID: HYQ23AAB FCC ID: HYQ14FBA
NOTE:
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause har mful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party re sponsible for
compliance could void the user’s authority to operate the equip ment.
For vehicles sold in Canada
NOTE:
This device complies with Industry Canada's licence-exempt RSSs . Opera-
tion is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
For vehicles sold in the U.S.A.
FCC ID: NI4TMLF12-6
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause har mful interfer-
ence; and (2) This device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party re sponsible for
compliance could void the user’s authority to operate the equip ment.
For vehicles sold in Canada
This device complies with Industry Canada licence-exempt RSSs. Operation
is subject to the following two conditions: (1) This device may not cause inter-
ference; and (2) This device must accept any interference, incl uding interfer-
ence that may cause undesired operation of the device.
NOTE:
Le présent appareil est conforme aux CNR d'lndustrie Canada app licables
aux appareils radio exempts de licence. L'exploitation est auto risée aux deux
conditions suivantes: (1) l'appareil ne doit pas produire de br ouillage; (2) l'util-
isateur de l'appareil doit accepter tout brouillage radioélectr ique subi, même
si le brouillage est susceptible d'en compromettre le fonctionn ement.

1593-2. Opening, closing and locking the doors
3
Operation of each component
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WARNING
■Caution regarding interfer ence with electronic devices
● People with implantable cardiac pacemakers, cardiac resynchroni zation
therapy-pacemakers or implantable cardioverter defibrillators s hould keep
away from the smart key system antennas. ( P. 152)
The radio waves may affect the operation of such devices. If ne cessary,
the entry function can be disabled. Ask your Toyota dealer for details, such
as the frequency of radio waves and timing of the emitted radio waves.
Then, consult your doctor to see if you should disable the entr y function.
● Users of any electrical medical device other than implantable c ardiac
pacemakers, cardiac resynchronization therapy-pacemakers or implant-
able cardioverter defibrillators should consult the manufacture r of the
device for information about its operation under the influence of radio
waves.
Radio waves could have unexpected effects on the operation of such
medical devices.
Ask your Toyota dealer for details on disabling the entry function.

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3-3. Adjusting the seats
Manual seat
Power seat
Front seats
Adjustment procedure
Seat position adjustment lever
Seatback angle adjustment
leverVertical height adjustment
lever (driver’s side only)1
2
3
Seat position adjustment
switch
Seatback angle adjustment
switch
Seat cushion (front) angle
adjustment switch (driver’s
side only)Vertical height adjustment
switch (driver’s side only)
Seat cushion length adjust-
ment switch (if equipped, for
driver’s seat only)
Lumbar support adjustment
switch (driver’s side only)1
2
3
4
5
6