service TOYOTA HILUX 2020 Owners Manual (in English)

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6
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HILUX_OM_OM0K321E_(EE)
7
6-4. Using the other interior
features
Other interior features ........548
• Sun visors ......................548
• Vanity mirror ..................548
• Clock .............................549
• Power outlets .................550
• Grocery bag hooks ........552
• Coat hooks ....................553
• Armrest ..........................553
7-1. Maintenance and care
Cleaning and protecting
the vehicle exterior ..........556
Cleaning and protecting
the vehicle interior ...........560
7-2. Maintenance
Maintenance
requirements....................563
7-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ......................566
Hood ..................................568
Engine compartment..........570
Tires ...................................590
Tire inflation pressure ........593
Wheels ...............................595
Air conditioning filter ..........597
Wireless remote control/
electronic key battery.......599
Checking and
replacing fuses ................602
Light bulbs .........................607
8-1. Essential information
Emergency flashers .......... 624
If your vehicle has to
be stopped in an
emergency ...................... 625
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ..................... 627
If you think something is
wrong .............................. 632
Fuel pump shut off
system (gasoline engine
only) ................................ 633
If a warning light turns on
or a warning buzzer
sounds ............................ 634
If a warning message is
displayed ......................... 643
If you have a flat tire .......... 649
If the engine will not
start ................................. 666
If the electronic key does
not operate properly
(vehicles with smart
entry & start system) ....... 668
If the vehicle battery is
discharged ...................... 672
If your vehicle
overheats ........................ 678
If you run out of fuel
and the engine stalls
(diesel engine only) ......... 682
If the vehicle becomes
stuck................................ 683
7Maintenance and care
8When trouble arises

8
HILUX_OM_OM0K321E_(EE)
For your information
Please note that this manual applies to all models and all equipment, includ-
ing options. Therefore, you may find some explanations for equipment not
installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of equipment.
For Eurasian Economic Union: The information on the procedure for the safe
use of the vehicle and its systems, presented on the manufacturer’s labels on
the body in English, is intended only for service workers.
Both genuine Toyota and a wide variety of other spare parts and accessories
for Toyota vehicles are currently avai lable on the market. Should it be deter-
mined that any of the genuine Toyota parts or accessories supplied with the
vehicle need to be replaced, Toyota recommends that genuine Toyota parts
or accessories, be used to replace them. Other parts or accessories of
matching quality can also be used. Toyota cannot accept any liability or guar-
antee spare parts and accessories which are not genuine Toyota products,
nor for replacement or installation involving such parts. In addition, damage
or performance problems resulting from the use of non-genuine Toyota spare
parts or accessories may not be covered under warranty.
Main Owner’s Manual
Accessories, spare parts and modification of your Toyota

11
HILUX_OM_OM0K321E_(EE)
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer before
you scrap your vehicle.
Scrapping of your Toyota
WARNING
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impair ed your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.

541-1. For safe use
HILUX_OM_OM0K321E_(EE)
■If the SRS airbags deploy (inflate)
● Slight abrasions, burns, bruising etc., may be sustained from SRS airbags,
due to the extremely high speed deployment (inflation) by hot gases.
● A loud noise and white powder will be emitted.
● Vehicles without SRS curtain shield airbags: Parts of the airbag module
(steering wheel hub, airbag cover and inflator) as well as the front seats may
be hot for several minutes. The airbag itself may also be hot.
● Vehicles with SRS curtain shield airbags: Parts of the airbag module (steer-
ing wheel hub, airbag cover and inflator) as well as the front seats, parts of
the front and rear pillars, and roof side rails, may be hot for several minutes.
The airbag itself may also be hot.
● The windshield may crack.
● Vehicles with impact detection door lock release system: All of the doors will
be unlocked. ( P. 193)
● Fuel supply to the engine will be stopped. (Gasoline engine) (P. 633)
● Vehicles with ERA-GLONASS/EVAK: If any of the following situations occur,
the system is designed to send an emergency call* to the ERA-GLONASS/
EVAK control center, notifying them of the vehicle’s location (without need-
ing to push the “SOS” button) and an agent will attempt to speak with the
occupants to ascertain the level of emergency and assistance required. If
the occupants are unable to communicate, the agent automatically treats
the call as an emergency and helps to dispatch the necessary emergency
services. ( P. 100)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe side collision. (if equipped)
• The vehicle is involved in a severe rear-end collision.
• The vehicle is involved in a rollover accident.
*: In some cases, the call cannot be made. ( P. 103)

1001-3. Emergency assistance
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ERA-GLONASS/EVAK1, 2, 3
Microphone
“SOS” button*
Indicator lights
*: This button is intended for commu-
nication with the ERA-GLONASS/
EVAK system operator.
Other SOS buttons available in
other systems of a motor vehicle do
not relate to the device and are not
intended for communication with
the ERA-GLONASS/EVAK system
operator.
1: If equipped
2: Operates within regions offering emergency notification services. Ask any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer for details.
3: The system name differs depending on the country.
The Emergency Call system is a device installed on a vehicle to
determine its location and movement direction (using GLONASS
[Global Navigation Satellite System] and GPS [Global Position-
ing System] signals), and ensure the generation and transmis-
sion of vehicle information (in a nonadjustable form) in case of
traffic accidents or other incidents on motor roads in the coun-
tries offering emergency notification services. In addition, it
ensures two-way voice communication between the vehicle and
an ERA-GLONASS/EVAK system operator through cellular net-
works (GSM).
Automatic Emergency Calls (via Automatic Collision Notifica-
tion) and manual Emergency Calls (by pressing the “SOS” but-
ton) can be made to the ERA-GLONASS/EVAK control center.
This service is mandatory according to the technical regulations
of the Customs Union.
System components
1
2
3

1011-3. Emergency assistance
1
HILUX_OM_OM0K321E_(EE)
For safety and security
■Automatic Emergency Calls
If any airbag deploys, the system is designed to automatically call
the ERA-GLONASS/EVAK control center.* The answering operator
receives the vehicle’s location, the time of the incident and the vehi-
cle VIN, and attempts to speak with the vehicle occupants to
assess the situation. If the occupants are unable to communicate,
the operator automatically treats the call as an emergency and con-
tacts the nearest emergency services provider (112 system etc.) to
describe the situation and request that assistance be sent to the
location.
*: In some cases, the call cannot be made. ( P. 103)
■Manual Emergency Calls
In the event of an emergency, press the “SOS” button to call the
ERA-GLONASS/EVAK control center.* The answering operator will
determine your vehicle’s location, assess the situation, and dis-
patch the necessary assistance required.
If you accidentally press the “SOS” button, tell the operator that you are
not experiencing an emergency.
*: In some cases, the call cannot be made. ( P. 103)
Emergency Notification Services

1021-3. Emergency assistance
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When the engine switch is turned to the “ON” position (vehicles with-
out smart entry & start system) or IGNITION ON mode (vehicles with
smart entry & start system), the red indicator light will illuminate for 10
seconds and then the green indicator light will illuminate, indicating
that the system is enabled. The indicator lights indicate the following:
● If the green indicator light illuminates and stays on, the system is
enabled.
● If the green indicator light flashes twice per second, an automatic or
manual Emergency Call is being made.
● If no indicator lights illuminate, the system is not enabled.
● If the red indicator light illuminates at any time other than immedi-
ately after the engine switch is turned to the “ON” position (vehicles
without smart entry & start system) or IGNITION ON mode (vehi-
cles with smart entry & start system), the system may be malfunc-
tioning or the backup battery may be depleted.
● If the red indicator light blinks for approximately 30 seconds during
an Emergency Call, the call has been disconnected or the cellular
network signal is weak.
The service life of the backup battery does not exceed 3 years.
A test mode is provided for to check the performance of the Emer-
gency Call system. To test the device, contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
Indicator lights
Device test mode

1031-3. Emergency assistance
1
HILUX_OM_OM0K321E_(EE)
For safety and security
WARNING
■When the Emergency Call may not be made
● It may not be possible to make Emergency Calls in any of the following sit-
uations. In such cases, report to emergency services provider (112 system
etc.) by other means such as nearby public phones.
• Even when the vehicle is in the cellular phone service area, it may be
difficult to connect to the ERA-GLONASS/EVAK control center if the
reception is poor or the line is busy. In such cases, even though the sys-
tem attempts to connect to the ERA-GLONASS/EVAK control center,
you may not be able to connect to the ERA-GLONASS/EVAK control
center to make Emergency Calls and contact emergency services.
• When the vehicle is out of the cellular phone service area, the Emer-
gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator
lights, microphone, speaker, DCM, antenna, or any wires connecting
the equipment) is malfunctioning, damaged or broken, the Emergency
Call cannot be made.
• During an Emergency Call, the system makes repeated attempts to
connect to the ERA-GLONASS/EVAK control center. However, if it can-
not connect to the ERA-GLONASS/EVAK control center due to poor
radio wave reception, the system may not be able to connect to the cel-
lular network and the call may finish without connecting. The red indica-
tor light will blink for approximately 30 seconds to indicate this
disconnection.
• This device may not function if a shock is applied to it.
● If the battery’s voltage decreases or there is a disconnection, the system
may not be able to connect to the ERA-GLONASS/EVAK control center.
■ When the Emergency Call system is replaced with a new one
The Emergency Call system should be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.

1362. Instrument cluster
HILUX_OM_OM0K321E_(EE)
*3
(if equipped)
Four-wheel drive
indicator light ( P. 636)
Driver’s and front
passenger’s seat belt
reminder light ( P. 638)
*3
(if equipped)
Low speed four-wheel
drive indicator light
( P. 636)
*5
(Flashes or
illuminates)
(if equipped)
Rear passengers’ seat
belt reminder lights
( P. 638)
*3
(if equipped)
Rear differential lock
indicator light ( P. 636)
Low fuel level warning
light ( P. 638)
*1
(if equipped)
Fuel system warning
light ( P. 637)
*1
(if equipped)
Low engine oil level
warning light ( P. 639)
*1
(if equipped)
DPF system warning
light ( P. 637)
*1
(if equipped)
Master warning light
( P. 639)
*1, 4
(if equipped)
Brake Override System
warning light ( P. 637)(if equipped)
Go to service warning
light ( P. 639)
*1
(Flashes or
illuminates)
(if equipped)
PCS warning light
( P. 638)
*1, 4
(if equipped)
Stop & Start cancel
indicator ( P. 639)
(Yellow)
(if equipped)
LDA indicator (P. 638) Parking brake indicator
light ( P. 639)
(if equipped)
Open door warning light
( P. 638)(if equipped)
Low AdBlue™ level
warning light ( P. 639)

4384-6. Driving tips
HILUX_OM_OM0K321E_(EE)
Winter driving tips
●Use fluids that are appropriate to the prevailing outside tempera-
tures.
• Engine oil
• Engine coolant
• Washer fluid
● Have a service technician inspect the condition of the battery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the rear tires.
Ensure that all tires are the same size and brand, and that chains match
the size of the tires.
Perform the following according to the driving conditions:
● Do not try to forcibly open a window or move a wiper that is frozen.
Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to prevent it from freezing.
● To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents in
front of the windshield.
● Check for and remove any excess ice or snow that may have accu-
mulated on the exterior lights, vehicle’s roof, chassis, around the
tires or on the brakes.
● Remove any snow or mud from the bottom of your shoes before
getting in the vehicle.
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a man-
ner appropriate to the prevailing weather conditions.
Preparation for winter
Before driving the vehicle