Service TOYOTA HILUX 2021 (in English) User Guide

1081-3. Emergency assistance
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3. INFORMATION ON THIRD PARTY SERVICES AND OTHER ADDED
VALUE SERVICES (IF FITTED)
3.1. Description of the operation and the function-
alities of the TPS system/added value service  P. 103
3.2.
Any processing of personal data through the
TPS system/other added value service shall
comply with the personal data protection
rules provided for in Directives 95/46/EC and
2002/58/EC.
O
3.2.1.
Legal basis for the use of TPS system and/or
added value services and for processing data
through them
The Euro-
pean Union
General
Data Pro-
tection Reg-
ulation
3.3.
The TPS system and/or other added value
services shall process personal data only on
the base of the explicit consent of the data
subject (the vehicle’s owner or owners).
O
3.4.
Modalities for data processing through TPS
system and/or other added value services,
including any necessary additional informa-
tion regarding traceability, tracking and pro-
cessing of personal data
 P. 103
3.5.
The owner of a vehicle equipped with a TPS
eCall system and/or other added value ser-
vice in addition to the 112-based eCall in-vehi-
cle system has the right to choose to use the
112-based eCall in-vehicle system rather than
the TPS eCall system and the other added
value service.
O
3.5.1. Contact details for handling TPS eCall system
deactivation requests N/A
Implementing Regulation Annex1 PART3 User InformationConformity

1091-3. Emergency assistance
1
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For safety and security
QService responsible for handling access requests
CountryContact information
Austria [email protected]
Belgium/Luxembourg [email protected]
Croatia [email protected]
Czech Republic
/Hungary/Slovakia [email protected]
Denmark [email protected] og
Estonia [email protected]
Finland [email protected]
France [email protected]
Germany [email protected]
Great Britain [email protected]
Greece [email protected]
Iceland [email protected]
Ireland [email protected]
Italy [email protected]
Netherlands www.toyota.nl/klantenservice
Norway [email protected]
Poland [email protected]
Portugal [email protected]
Romania [email protected]
Slovenia [email protected]
Spain [email protected] / [email protected].
Sweden [email protected]
Switzerland [email protected]

1101-3. Emergency assistance
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ERA-GLONASS/EVAK1, 2, 3
Microphone
“SOS” button*
Indicator lights
*: This button is intended for commu-
nication with the ERA-GLONASS/
EVAK system operator.
Other SOS buttons available in
other systems of a motor vehicle do
not relate to the device and are not
intended for communication with
the ERA-GLONASS/EVAK system
operator.
1: If equipped
2: Operates within regions offering emergency notification services. Ask any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer for details.
3: The system name differs depending on the country.
The Emergency Call system is a device installed on a vehicle to
determine its location and movement direction (using GLONASS
[Global Navigation Satellite System] and GPS [Global Position-
ing System] signals), and ensure the generation and transmis-
sion of vehicle information (in a nonadjustable form) in case of
traffic accidents or other incidents on motor roads in the coun-
tries offering emergency notification services. In addition, it
ensures two-way voice communication between the vehicle and
an ERA-GLONASS/EVAK system operator through cellular net-
works (GSM).
Automatic Emergency Calls (via Automatic Collision Notifica-
tion) and manual Emergency Calls (by pressing the “SOS” but-
ton) can be made to the ERA-GLONASS/EVAK control center.
This service is mandatory according to the technical regulations
of the Customs Union.
System components
1
2
3

1111-3. Emergency assistance
1
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For safety and security
QAutomatic Emergency Calls
If any airbag deploys, the system is designed to automatically call
the ERA-GLONASS/EVAK control center.* The answering operator
receives the vehicle’s location, the time of the incident and the vehi-
cle VIN, and attempts to speak with the vehicle occupants to
assess the situation. If the occupants are unable to communicate,
the operator automatically treats the call as an emergency and con-
tacts the nearest emergency services provider (112 system etc.) to
describe the situation and request that assistance be sent to the
location.
*: In some cases, the call cannot be made. ( P. 11 3 )
QManual Emergency Calls
In the event of an emergency, press the “SOS” button to call the
ERA-GLONASS/EVAK control center.* The answering operator will
determine your vehicle’s location, assess the situation, and dis-
patch the necessary assistance required.
If you accidentally press the “SOS” button, tell the operator that you are
not experiencing an emergency.
*: In some cases, the call cannot be made. ( P. 11 3 )
Emergency Notification Services

1131-3. Emergency assistance
1
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For safety and security
WARNING
QWhen the Emergency Call may not be made
O It may not be possible to make Emergency Calls in any of the following sit-
uations. In such cases, report to emergency services provider (112 system
etc.) by other means such as nearby public phones.
• Even when the vehicle is in the cellular phone service area, it may be
difficult to connect to the ERA-GLONASS/EVAK control center if the
reception is poor or the line is busy. In such cases, even though the sys-
tem attempts to connect to the ERA-GLONASS/EVAK control center,
you may not be able to connect to the ERA-GLONASS/EVAK control
center to make Emergency Calls and contact emergency services.
• When the vehicle is out of the cellular phone service area, the Emer-
gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator
lights, microphone, speaker, DCM, antenna, or any wires connecting
the equipment) is malfunctioning, damaged or broken, the Emergency
Call cannot be made.
• During an Emergency Call, the system makes repeated attempts to
connect to the ERA-GLONASS/EVAK control center. However, if it can-
not connect to the ERA-GLONASS/EVAK control center due to poor
radio wave reception, the system may not be able to connect to the cel-
lular network and the call may finish without connecting. The red indica-
tor light will blink for approximately 30 seconds to indicate this
disconnection.
• This device may not function if a shock is applied to it.
O If the battery’s voltage decreases or there is a disconnection, the system
may not be able to connect to the ERA-GLONASS/EVAK control center.
Q When the Emergency Call system is replaced with a new one
The Emergency Call system should be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.

1242. Instrument cluster
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*1: These lights turn on when the engine switch is turned to the “ON” position
(vehicles without smart entry & start system) or IGNITION ON mode (vehi-
cles with smart entry & start system) to indicate that a system check is
being performed. They will turn off after the engine is started, or after a few
seconds. There may be a malfunction in a system if a light does not come
on, or if the lights do not turn off. Have the vehicle inspected by any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
*2: Vehicles with multi-information display: a indicator is displayed on the
multi-information display.
(Yellow)
(if equipped)
LDA indicator ( P. 570)
*1
(if equipped)
Low engine oil level
warning light ( P. 570)
*6
(if equipped)
Cruise control indicator
( P. 569)
*1
(Flashes or
illuminates)
(if equipped)
Master warning light
( P. 570)
*2
(if equipped)
Open door warning light
( P. 570)
*1, 5
(Flashes)
(if equipped)
Stop & Start cancel
indicator ( P. 570)
(Flashes or
illuminates)
Driver’s and front
passenger’s seat belt
reminder light ( P. 570)
Parking brake indicator
light ( P. 571)
*7
(Flashes or
illuminates)
(if equipped)
Rear passengers’ seat
belt reminder lights
( P. 570)(if equipped)
Low AdBlue™ level
warning light ( P. 571)
Low fuel level warning
light ( P. 570)
*1
(Flashes)
(if equipped)
“AUTO LSD” indicator
( P. 571)
(if equipped)
Go to service warning
light ( P. 571)

3744-6. Driving tips
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Winter driving tips
OUse fluids that are appropriate to the prevailing outside tempera-
tures.
• Engine oil
• Engine coolant
• Washer fluid
O Have a service technician inspect the condition of the battery.
O Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the rear tires.
Ensure that all tires are the same size and brand, and that chains match
the size of the tires.
Perform the following according to the driving conditions:
O Do not try to forcibly open a window or move a wiper that is frozen.
Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to prevent it from freezing.
O To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents in
front of the windshield.
O Check for and remove any excess ice or snow that may have accu-
mulated on the exterior lights, vehicle’s roof, chassis, around the
tires or on the brakes.
O Remove any snow or mud from the bottom of your shoes before
getting in the vehicle.
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a man-
ner appropriate to the prevailing weather conditions.
Preparation for winter
Before driving the vehicle

4305-10. Bluetooth®
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Bluetooth®
QWhen using the Bluetooth® audio/phone
O In the following situations, the system may not function.
• The portable player does not support Bluetooth®
• The cellular phone is located outside the service area
• The Bluetooth® device is switched off
• The Bluetooth® device has a low battery
• The Bluetooth® device is not connected to the system
• The Bluetooth® device is behind the seat or in the glove box or console
box, or metal material covers or touches the device
O There may be a delay if a cellular phone connection is made during
Bluetooth® audio play.
O Depending on the type of portable audio player that is connected to the sys-
tem, operation may differ slightly and certain functions may not be available.
O This system is not guaranteed to operate with all Bluetooth® devices.
Q When transferring ownership of the vehicle
Be sure to initialize the system to prevent personal data from being improp-
erly accessed. ( P. 418)
Q About Bluetooth®
Bluetooth is a registered trademark of
Bluetooth SIG, Inc.

471
7Maintenance and care
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7-1. Maintenance and care
Cleaning and protecting
the vehicle exterior .......... 472
Cleaning and protecting
the vehicle interior ........... 476
7-2. Maintenance
Maintenance
requirements.................... 479
7-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ...................... 482
Hood .................................. 484
Engine compartment.......... 486
Tires ................................... 507
Tire inflation pressure ........ 510
Wheels ............................... 512
Air conditioning filter .......... 514
Wireless remote control/
electronic key battery....... 516
Checking and
replacing fuses ................ 520
Light bulbs ......................... 525

4797-2. Maintenance
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7
Maintenance and care
Maintenance requirements
Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.
For full details of your maintenance schedule, refer to the “Toyota Service
Booklet” or “Toyota Warranty Booklet”.
What about do-it-yourself maintenance?
Many maintenance items are easy to do yourself if you have a little
mechanical ability and a few basic automotive tools.
Note, however, that some maintenance tasks require special tools and
skills. These are best performed by qualified technicians. Even if you’re an
experienced do-it-yourself mechanic, we recommend that repairs and
maintenance be conducted by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer. Any authorized Toyota retailer
or repairer will keep a record of maintenance, which could be useful should
you ever require Warranty Service. Should you choose to select a qualified
and equipped professional other than an authorized Toyota repairer to ser-
vice or maintain your vehicle, we recommend that you request that a
record of maintenance be kept.
To ensure safe and economical driving, day-to-day care and reg-
ular maintenance are essential. Toyota recommends the follow-
ing maintenance:
Scheduled maintenance
Do-it-yourself maintenance