Service TOYOTA HILUX 2021 Owners Manual (in English)

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7-1. Maintenance and care
Cleaning and protecting
the vehicle exterior ..........472
Cleaning and protecting
the vehicle interior ...........476
7-2. Maintenance
Maintenance
requirements....................479
7-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ......................482
Hood ..................................484
Engine compartment..........486
Tires ...................................507
Tire inflation pressure ........510
Wheels ...............................512
Air conditioning filter ..........514
Wireless remote control/
electronic key battery.......516
Checking and
replacing fuses ................520
Light bulbs .........................525
8-1. Essential information
Emergency flashers ...........554
If your vehicle has to
be stopped in an
emergency .......................555
If the vehicle is
submerged or water on
the road is rising ..............557
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ..................... 559
If you think something is
wrong .............................. 564
Fuel pump shut off
system (gasoline engine
only) ................................ 565
If a warning light turns on
or a warning buzzer
sounds ............................ 566
If a warning message is
displayed ......................... 575
If you have a flat tire .......... 581
If the engine will not
start ................................. 598
If the electronic key does
not operate properly
(vehicles with smart
entry & start system) ....... 600
If the vehicle battery is
discharged ...................... 604
If your vehicle
overheats ........................ 610
If you run out of fuel
and the engine stalls
(diesel engine only) ......... 614
If the vehicle becomes
stuck................................ 615
7Maintenance and care
8When trouble arises

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For your infor mation
Please note that this manual applies to all models and all equipment, includ-
ing options. Therefore, you may find some explanations for equipment not
installed on your vehicle.
Also, for the models that have a model code last letter of 3*, specification
information that changes due to mounting and remodeling is not written in this
manual.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of equipment.
For Eurasian Economic Union: The information on the procedure for the safe
use of the vehicle and its systems, presented on the manufacturer’s labels on
the body in English, is intended only for service workers.
*: The model code is indicated on the manufacturer’ plate or label. ( P. 624)
Both genuine Toyota and a wide variety of other spare parts and accessories
for Toyota vehicles are currently avai lable on the market. Should it be deter-
mined that any of the genuine Toyota parts or accessories supplied with the
vehicle need to be replaced, Toyota recommends that genuine Toyota parts
or accessories, be used to replace them. Other parts or accessories of
matching quality can also be used. Toyota cannot accept any liability or guar-
antee spare parts and accessories which are not genuine Toyota products,
nor for replacement or installation involving such parts. In addition, damage
or performance problems resulting from the use of non-genuine Toyota spare
parts or accessories may not be covered under warranty.
Also, remodeling like this will have an effect on advanced safety equipment
such as Toyota Safety Sense and there is a danger that it will not work prop-
erly or the danger that it may work in situations where it should not be work-
ing.
Main Owner’s Manual
Accessories, spare parts and modification of your Toyota

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The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer before
you scrap your vehicle.
Scrapping of your Toyota
WARNING
Q General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impair ed your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
Q General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.

521-1. For safe use
HILUX_OM_OM0K513E_(EE)
QIf the SRS airbags deploy (inflate)
O Slight abrasions, burns, bruising etc., may be sustained from SRS airbags,
due to the extremely high speed deployment (inflation) by hot gases.
O A loud noise and white powder will be emitted.
O Vehicles without SRS curtain shield airbags: Parts of the airbag module
(steering wheel hub, airbag cover and inflator) as well as the front seats may
be hot for several minutes. The airbag itself may also be hot.
O Vehicles with SRS curtain shield airbags: Parts of the airbag module (steer-
ing wheel hub, airbag cover and inflator) as well as the front seats, parts of
the front and rear pillars, and roof side rails, may be hot for several minutes.
The airbag itself may also be hot.
O The windshield may crack.
O Vehicles with impact detection door lock release system: All of the doors will
be unlocked. ( P. 158)
O Fuel supply to the engine will be stopped. (Gasoline engine) (P. 565)
O Vehicles with eCall: If any of the following situations occur, the system is
designed to send an emergency call to the eCall control center, notifying
them of the vehicle’s location (without needing to push the “SOS” button)
and an agent will attempt to speak with the occupants to ascertain the level
of emergency and assistance required. If the occupants are unable to com-
municate, the agent automatically treats the call as an emergency and helps
to dispatch the necessary emergency services. ( P. 98)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision.
O Vehicles with ERA-GLONASS/EVAK: If any of the following situations occur,
the system is designed to send an emergency call* to the ERA-GLONASS/
EVAK control center, notifying them of the vehicle’s location (without need-
ing to push the “SOS” button) and an agent will attempt to speak with the
occupants to ascertain the level of emergency and assistance required. If
the occupants are unable to communicate, the agent automatically treats
the call as an emergency and helps to dispatch the necessary emergency
services. ( P. 110)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe side collision. (if equipped)
• The vehicle is involved in a severe rear-end collision.
• The vehicle is involved in a rollover accident.
*: In some cases, the call cannot be made. ( P. 1 1 3 )

981-3. Emergency assistance
HILUX_OM_OM0K513E_(EE)
eCall1, 2
Microphone
“SOS” button*
Indicator lights
*: This button is intended for commu-
nication with the eCall system oper-
ator.
Other SOS buttons available in
other systems of a motor vehicle do
not relate to the device and are not
intended for communication with
the eCall system operator.
1: If equipped
2: Operates within the eCall coverage. The system name
differs depending on the country.
eCall is a telematics service that uses Global Navigation Satellite
System (GNSS) data and embedded cellular technology to
enable the following emergency calls to be made: Automatic
emergency calls (Automatic Collision Notification) and manual
emergency calls (by pressing the “SOS” button). This service is
required by European Union Regulations.
System components
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991-3. Emergency assistance
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For safety and security
QAutomatic Emergency Calls
If any airbag deploys, the system is designed to automatically call
the eCall control center.* The answering operator receives the vehi-
cle’s location, the time of the incident and the vehicle VIN, and
attempts to speak with the vehicle occupants to assess the situa-
tion. If the occupants are unable to communicate, the operator
automatically treats the call as an emergency and contacts the
nearest emergency services provider (112 system etc.) to describe
the situation and request that assistance be sent to the location.
*: In some cases, the call cannot be made. ( P. 101)
QManual Emergency Calls
In the event of an emergency, press the “SOS” button to call the
eCall control center.* The answering operator will determine your
vehicle’s location, assess the situation, and dispatch the necessary
assistance required.
Make sure to open the cover
before pressing the “SOS” but-
ton.
If you accidentally press the “SOS” button, tell the operator that you are
not experiencing an emergency.
*: In some cases, the call cannot be made. ( P. 101)
Emergency Notification Services

1011-3. Emergency assistance
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For safety and security
WARNING
QWhen the Emergency Call may not be made
O It may not be possible to make Emergency Calls in any of the following sit-
uations. In such cases, report to emergency services provider (112 system
etc.) by other means such as nearby public phones.
• Even when the vehicle is in the cellular phone service area, it may be
difficult to connect to the eCall control center if the reception is poor or
the line is busy. In such cases, even though the system attempts to con-
nect to the eCall control center, you may not be able to connect to the
eCall control center to make Emergency Calls and contact emergency
services.
• When the vehicle is out of the cellular phone service area, the Emer-
gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator
lights, microphone, speaker, DCM, antenna, or any wires connecting
the equipment) is malfunctioning, damaged or broken, the Emergency
Call cannot be made.
• During an Emergency Call, the system makes repeated attempts to
connect to the eCall control center. However, if it cannot connect to the
eCall control center due to poor radio wave reception, the system may
not be able to connect to the cellular network and the call may finish
without connecting. The red indicator light will blink for approximately 30
seconds to indicate this disconnection.
O If the battery’s voltage decreases or there is a disconnection, the system
may not be able to connect to the eCall control center.
O The Emergency Call system might not work outside of EU area, depend-
ing on the available infrastructure in the country.
Q When the Emergency Call system is replaced with a new one
The Emergency Call system should be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.

1031-3. Emergency assistance
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For safety and security
QData processing flow
Server
Storage
Processing
DCM
Activation of data sharing is done by enabling a service on the “MyT
by Toyota” app or purchasing a service that requires data collection.
Server activates the service in the DCM and defines which vehicle
data to collect.
Defined vehicle data is collected by the DCM.
Data is shared with the server.
Data is stored in the server.
Data is processed in the server for fulfilling the service.
Processed data is presented to the customer.
For a list of eligible services in your region please visit the Toyota
website or contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
System overview of added service
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1041-3. Emergency assistance
HILUX_OM_OM0K513E_(EE)
Implementing Regulation
Implementing Regulation Annex1 PART3 User InformationConformity
1. DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM
1.1. Overview of the 112-based eCall in-vehicle
system, its operation and functionalities O
1.2.
The 112-based eCall service is a public ser-
vice of general interest and is accessible free
of charge.
O
1.3.
The 112-based eCall in-vehicle system is acti-
vated by default. It is activated automatically
by means of in-vehicle sensors in the event of
a severe accident. It will also be triggered
automatically when the vehicle is equipped
with a TPS system which does not function in
the event of a severe accident.
O
1.4.
The 112-based eCall in-vehicle system can
also be triggered manually, if needed. Instruc-
tions for manual activation of the system
O
1.5.
In the event of a critical system failure that
would disable the 112-based eCall in-vehicle
system, the following warning will be given to
the occupants of the vehicle
O

1071-3. Emergency assistance
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For safety and security
2.5. Modalities for exercising data subject’s rights
2.5.1.
The data subject (the vehicle’s owner) has a
right of access to data and as appropriate to
request the rectification, erasure or blocking
of data, concerning him or her, the processing
of which does not comply with the provisions
of Directive 95/46/EC. Any third parties to
whom the data have been disclosed have to
be notified of such rectification, erasure or
blocking carried out in compliance with this
Directive, unless it proves impossible or
involves a disproportionate effort.
O
2.5.2.
The data subject has a right to complain to the
competent data protection authority if he or
she considers that his or her rights have been
infringed as a result of the processing of his or
her personal data.
O
2.5.3.
Contact service responsible for handling
access requests (if any):
P. 109
O
Implementing Regulation Annex1 PART3 User InformationConformity