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4027-2. Maintenance
Owners Manual_USA_M62064_en
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.411)
Washer fluid
Is there sufficient
washer fluid?
( P.412)
Trun k
ItemsCheck points
12-volt batteryCheck the connec-
tions. ( P.413)
Vehicle interior
ItemsCheck points
Accelerator
pedal
• The accelerator
pedal should
move smoothly
(without uneven
pedal effort or
catching).
Transmission
“Park” mecha-
nism
• When parked on a slope and the
shift position is in
P, is the vehicle
securely
stopped?
ItemsCheck points
Brake pedal
• Does the brake pedal move
smoothly?
• Does the brake pedal have
appropriate
clearance from
the floor?
• Does the brake pedal have the
correct amount
of free play?
Brakes
• The vehicle should not pull to
one side when
the brakes are
applied.
• The brakes should work
effectively.
• The brake pedal should not feel
spongy.
• The brake pedal should not get
too close to the
floor when the
brakes are
applied.
Head
restraints
• Do the head restraints move
smoothly and
lock securely?
Indica-
tors/buzzers
• Do the indica-tors and buzzers
function prop-
erly?
Lights• Do all the lights come on?
ItemsCheck points

4037-2. Maintenance
Owners Manual_USA_M62064_en
7
Maintenance and care
Parking brake
• Does the park- ing brake oper-
ate normally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be
damaged.
Seats
• Do the seat con-trols operate
properly?
Steering wheel
• Does the steer-ing wheel rotate
smoothly?
• Does the steer- ing wheel have
the correct
amount of free
play?
• There should not be any strange
sounds coming
from the steer-
ing wheel.
ItemsCheck pointsVehicle exterior
ItemsCheck points
Doors/trunk
• Do the doors/trunk oper-
ate smoothly?
Hood
• Does the hood lock system work
properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield with-
out streaking or
skipping.

4067-3. Do-it-yourself maintenance
Owners Manual_USA_M62064_en
1Pull the hood lock release
lever.
The hood will pop up slightly.
2Pull up the auxiliary catch
lever and lift the hood.■Front
Hood
Opening the hood
WARNING
■Pre-driving check
Check that the hood is fully closed
and locked.
If the hood is not locked properly,
it may open while the vehicle is in
motion and cause an accident,
which may result in death or seri-
ous injury.
Positioning a floor
jack
When using a floor jack, fol-
low the instructions in the
manual provided with the
jack and perform the opera-
tion safely.
When raising your vehicle
with a floor jack, position
the jack correctly. Improper
placement may damage
your vehicle or cause injury.
Location of the jack point

4137-3. Do-it-yourself maintenance
Owners Manual_USA_M62064_en
7
Maintenance and care
The 12-volt battery is located in
the right-hand side of the trunk.
Remove the luggage mat: P. 3 6 1
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the fuel cell system with the
power switch in ACC. The fuel cell
system may not start with the
power switch turned off. However,
the fuel cell system will operate
normally from the second attempt.
WARNING
■When adding washer fluid
Do not add washer fluid when the
fuel cell system is hot or operating
as washer fluid contains alcohol
and may catch fire if spilled on the
fuel cell system, etc.
NOTICE
■Do not use any fluid other
than washer fluid
Do not use soapy water or anti-
freeze instead of washer fluid.
Doing so may cause streaking on
the vehicle’s painted surfaces, as
well as damaging the pump lead-
ing to problems of the washer
fluid not spraying.
■Diluting washer fluid
Dilute washer fluid with water as
necessary.
Refer to the freezing tempera-
tures listed on the label of the
washer fluid bottle.
12-volt batter y
Location

4327-3. Do-it-yourself maintenance
Owners Manual_USA_M62064_en
1Turn the power switch off.
2 Open the glove box.
3 Remove the panel.
4 Unlock the filter cover ( ),
pull the filter cover out of the claws ( ), and remove the
filter cover.
5 Remove the filter case.
6 Remove the air conditioning
filter from the filter case and
replace it with a new one.
The “ UP” marks shown on the
filter and the filter case should be
pointing up.
■Checking interval
Inspect and replace the air condi-
tioning filter according to the mainte-
nance schedule. In dusty areas or
Air condition ing filter
The air conditioning filter
must be changed regularly
to maintain air conditioning
efficiency.
Removing the air condi-
tioning filter

4498-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
8
When trouble arises
8-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When towing the vehicle
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain and related
parts may be damaged, an acci-
dent may occur due to a change
in direction of the vehicle or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending o n the nature of
the damage or malfunction.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not perform any of the fol-
lowing as doing so may cause
the parking lock mechanism to
engage, locking the rear wheels
and possibly leading to an acci-
dent resulting in death or seri-
ous injury:
• Unfasten the driv er’s seat belt
and open the driver’s door.

4508-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the rear wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service. 
There is a malfunction in the
shift control system. ( P.464)
 There is a malfunction in the
immobilizer system. ( P.70)
 There is a malfunction in the
smart key system. ( P.482)
 The 12-volt battery is dis-
charged. ( P.485)
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
 The fuel cell system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front
Use a towing dolly under the
WARNING

4668-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information display is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Have the vehicle
inspected by you r Toyota dealer
immediately.
• “Smart Key System Malfunction
See Owner’s Manual”
• “P Switch Malfunction Apply Park- ing Brake Securely When Parking
See Owner’s Manual”
• “Shift System Malfunction Apply Parking Brake Securely When
Parking See Owner’s Manual”
• “Shift System Unavailable Apply Parking Brake Securely When
Parking See Owner’s Manual”
• “Shift System Malfunction See Owner’s Manual”
• “Shift System Malfunction Stop in a Safe Place See Owner’s Man-
ual”
• “Battery Low Shifting Unavailable See Owner’s Manual”
• “FCV system malfunction”
• “Traction battery system malfunc-
tion”
• “Accelerator System Malfunction”
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediat ely stop the
vehicle and contact your Toyota
dealer.
• “Braking Power Low Stop in a Safe Place See Owner’s Manual”
• “FCV System Shutdown Due to
Hydrogen Leakage Stop in a Safe
Place See Owner’s Manual”
●If “FCV system stopped” is shown
on the multi-information display,
the vehicle may have run out of fuel. Stop the vehicle in a safe
place and, if the fuel level is low,
refuel the vehicle. (
P.83)
●If “Low Auxiliary Battery See
Owner’s Manual” is shown,
• When the display goes off after several seconds (displays for
about 6 seconds): Maintain the
fuel cell system operation for more
than 15 minutes and charge the
12-volt battery.
• When the display does not go off: Start up the fuel cell system using
the procedures: P. 4 8 5
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ters may be clogged, the air intake
vents may be blocked, or there
may be a gap in the duct. There-
fore, perform the following correc-
tion procedure.
• Cleaning the traction battery air intake vents ( P.433)
If the warning message is shown
even if the vents are cleaned,
have the vehicle inspected by
your Toyota dealer.
■If “Ion Filter Maintenance
Required Visit Your Dealer” is
displayed
Ion filter replacement is necessary.
Contact your Toyota dealer.
NOTICE
■If “Low Auxiliary Battery See
Owner’s Manual” is displayed
frequently
The 12-volt battery may have
deteriorated. As the battery may
discharge in this state when left
unattended, have the battery
inspected by you r Toyota dealer.

4728-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
1Remove the luggage mat.
( P.361)
2 Remove the band.
3 Take out the emergency tire
puncture repair kit. ( P.469)
1 Take out the repair kit from
the plastic bag. 2
Remove the valve cap from
the valve of the punctured
tire.
3 Extend the hose. Remove
the air release cap from the
hose.
Attach the sticker enclosed with the
bottle on the spec ified locations.
(See step 10.)
You will use the air release cap
again. Therefore keep it in a safe
place.
4 Connect the hose to the
valve.
Screw the end of the hose clock-
Taking out the emer-
gency tire puncture repair
kit
Emergency repair method

4828-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
1Remove the cover inside the
trunk.
2 After removing the cover, pull
the lever to unlock the fuel
door and it will be ready to
open as usual.
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.137)
If the fuel door cannot
be opened
If the fuel door opener
switch cannot be operated,
the following procedure can
be used to open the fuel
door.
Opening the fuel door
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.138)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors and
trunk can be opened and
the fuel cell system can be
started by following the pro-
cedure below.
NOTICE
■In case of a smart key system
malfunction or other key-
related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.