TOYOTA PROACE CITY VERSO 2020 Owners Manual

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Towing device with quickly
detachable towball
No tools are required to install or remove this genuine towing device.
NOTIC E
Trailers with LED lamps are not compatible with the wiring harness of this device.
Fitting

► On the towball, move the lever from position 1 to position 2.
► Before fitting the towball, check that the contact points (shown by the arrows) are clean. Use a soft, clean cloth.► Insert the end of the towball into the carrier, located underneath the rear bumper, as far as it can go.► Secure the towball correctly by moving the lever to position 3 ("locked" position).► If necessary, pivot the socket downwards, paying attention to the exhaust pipe.► Connect the trailer plug to the 13-pin socket provided next to the carrier.► Secure the trailer by connecting its safety cable to the eye on the carrier.
Removing
► On the towball, move the lever from position 3 to position 2.► Remove the towball by pulling it towards you.► Once the towball has been removed, move the lever from position 2 to position 1.
WARNI NG
If the towball is not locked, the trailer can detach. This may cause an accident.Always lock the towball as described in the instructions.Observe the legislation in force in the country in which you are driving.Remove the towball when not in use.
Before starting the vehicle, check that the trailer lamps operate correctly.Before setting off, check the adjustment of the headlamp beam height.
WARNI NG
Connect the trailer plug with the engine off.If you connect the trailer plug within a few minutes of switching off the engine, do not
touch the exhaust pipe. Risk of burns!
WARNI NG
Carrier systems (box or bicycle carrier)Always comply with the maximum load authorised on the towing device: if exceeded, the device may detach from the vehicle, potentially causing a serious accident.
NOTIC E
For more information about the Engine technical data and towed loads and in particular, the maximum load on the towing device, refer to the corresponding section.
WARNI NG
Remove the quickly detachable towball when not towing a trailer.

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Energy economy mode
System which manages the duration of use of certain functions to conserve a sufficient level of charge in the battery.After switching off the engine and for a maximum cumulative period of around 40 minutes, you can continue to use functions such as the audio and telematics system, the wipers, the dipped beam headlamps, the courtesy lamps, etc.
Switching to the mode
A message indicating that the vehicle has switched to economy mode is displayed on the instrument panel screen and the active functions are put on standby.
NOTIC E
If a telephone call is in progress at the time, it will be maintained for around 10 minutes using your audio system’s hands-free system.
Exiting the mode
These functions will be automatically reactivated the next time the vehicle is used.In order to restore the use of these functions immediately, start the engine and let it run:– for less than 10 minutes, to use the equipment for approximately 5 minutes,– for more than 10 minutes, to use the equipment for approximately 30 minutes.
Let the engine run for the duration specified to ensure that the battery charge is sufficient.Do not repeatedly and continuously restart the engine in order to charge the battery.
WARNI NG
A flat battery prevents the engine from starting.For more information on the 12 V battery,
refer to the corresponding section.
Load reduction mode
System that manages the use of certain functions according to the level of charge remaining in the battery.When the vehicle is being driven, the load reduction function temporarily deactivates certain functions, such as the air conditioning and the heated rear screen.The deactivated functions are reactivated automatically as soon as conditions permit.
Roof bars / Roof rack
WARNI NG
RecommendationsDistribute the load uniformly, taking care to avoid overloading one of the sides.
Arrange the heaviest part of the load as close as possible to the roof.Secure the load firmly.Drive gently: the vehicle will be more susceptible to the effects of side winds and its stability may be affected.Regularly check the security and tight fastening of the roof bars and racks, at least before each trip.Remove the roof bars once they are no longer needed.
WARNI NG
In the event of loading (not exceeding 40 cm (1 ft 3") in height) on the roof, do not exceed the following loads:– Transverse bars on longitudinal bars: 80 kg (176 lb).– Two transverse bars bolted to the roof: 100 kg (220 lb).– Three transverse bars bolted to the roof:
150 kg (330 lb).– An aluminium rack: 120 kg (264 lb).– A steel rack: 115 kg (253 lb).If the height exceeds 40 cm (1 ft 3"), adapt the speed of the vehicle to the profile of the road to avoid damaging the roof bars or the roof rack and the fixings on the vehicle.Refer to national legislation in order to comply with the regulations for transporting objects that are longer than the vehicle.

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WARNI NG
In the event of loading a 7-seat model (not exceeding 40 cm (1 ft 3") in height) on the roof, do not exceed the following loads:– Three transverse bars bolted to the roof: 100 kg (220 lb).– An aluminium rack: 70 kg (154 lb).– A steel rack: 65 kg (143 lb).
W ARNI NG
As a safety measure and to avoid damaging the roof, it is essential to use the roof bars and racks approved for your vehicle.Observe the instructions on fitting and use contained in the guide supplied with the roof bars and racks.


To fit the transverse roof bars or a roof rack, use the fixing points provided for this purpose:► Remove the fixing covers installed on the vehicle.► Put each fixing in place and lock them on the roof one by one.► Ensure that the roof bars or the roof rack are correctly fitted (by shaking them).The bars are adaptable for each fixing point.
Bonnet
WARNI NG
Stop & StartBefore doing anything under the bonnet, you must switch off the ignition to avoid any risk of injury resulting from an automatic change to START mode.
NOTIC E
The location of the interior bonnet release lever prevents opening the bonnet when the left-hand front door is closed.
WARNI NG
When the engine is hot, handle the exterior safety catch and the bonnet stay with care (risk of burns), using the protected area.When the bonnet is open, take care not to damage the safety catch.Do not open the bonnet under very windy conditions.
WARNI NG
Cooling of the engine when stoppedThe engine cooling fan may start after the engine has been switched off.Take care with objects or clothing that could be caught in the blades of the fan!
Opening
► Open the left-hand front door.

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► Pull the release lever, located at the bottom of the door frame, towards you.► Lift the safety catch and raise the bonnet.

► Unclip the stay from its housing and place it in the support slot to hold the bonnet open.
Closing
► Take the stay out of the support slot.► Clip the stay in its housing.► Lower the bonnet and release it near the end of its travel.► Pull on the bonnet to check that it is locked correctly.
WARNI NG
Because of the presence of electrical
equipment under the bonnet, it is recommended that exposure to water (rain, washing, etc.) be limited.
Engine compartment
The engine represented is an example given for illustration purposes only.The locations of the following elements may vary:– Air filter.– Engine oil dipstick.– Engine oil filler cap.
Petrol engine

Diesel engine

1.Screenwash fluid reservoir
2.Engine coolant reservoir
3.Brake fluid reservoir
4.Battery / Fuses
5.Remote earth point (-)
6.Fusebox
7.Air filter
8.Engine oil filler cap
9.Engine oil dipstick
WARNI NG
The Diesel fuel system operates under very high pressure.All work on this circuit must be carried out only by a TOYOTA dealer or a qualified workshop.
Checking levels
Check all of the following levels regularly in accordance with the manufacturer's service schedule. Top them up if required, unless otherwise indicated.If a level drops significantly, have the corresponding system checked by a TOYOTA dealer or a qualified workshop.
WARNI NG
The fluids must comply with the manufacturer's requirements and with the vehicle's engine.

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WARNI NG
Take care when working under the bonnet, as certain areas of the engine may be extremely hot (risk of burns) and the cooling fan could start at any time (even with the ignition off).
Used products
WARNI NG
Avoid prolonged contact of used oil or fluids with the skin.Most of these fluids are harmful to health and very corrosive.
ECO
Do not discard used oil or fluids into sewers or onto the ground.Empty used oil into the containers reserved for this purpose at a TOYOTA dealer or a qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil level indicator in the instrument panel when the ignition is switched on (for vehicles equipped with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two services (or oil changes). It is recommended that you check the level, and top up if necessary, every 5,000 km (3,000 miles).
WARNI NG
In order to maintain the reliability of the engine and emissions control system, never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer to the illustration of the corresponding engine compartment.► Grasp the dipstick by its coloured grip and pull it out completely.► Wipe the end of the dipstick using a clean, lint-free cloth.

► Reinsert the dipstick and push fully down, then pull it out again to visually check the oil level: the correct level is between marks A (max) and B (min).Do not start the engine if the level is:– above mark A: contact a TOYOTA dealer or a qualified workshop.
– below mark B: top up the engine oil immediately.
WARNI NG
Oil gradeBefore topping up or changing the engine oil, check that the oil is suitable for the engine and complies with the recommendations in the service schedule supplied with the vehicle
(or available from your TOYOTA dealer and qualified workshops).Use of non-recommended oil may invalidate the contractual warranty in the event of engine failure.
Topping up the engine oil level
The location of the oil filler cap is shown in the corresponding underbonnet layout view.► Add oil in small quantities, avoiding any spills on engine components (risk of fire).► Wait a few minutes before checking the level again using the dipstick.► Add more oil if necessary.► After checking the level, carefully refit the oil filler cap and the dipstick in its tube.
NOTIC E
During the 30 minutes after topping up the oil, the check performed with the oil level indicator in the instrument panel when the ignition is switched on is not valid.

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Brake fluid
The level of this fluid should be close to the "MAX" mark. If not, check the brake pad wear.To know how often the brake fluid should be replaced, refer to the manufacturer's servicing schedule.
WARNI NG
If topping up, clean the cap before replacing it. Use only DOT4 brake fluid from a sealed canister.
Engine coolant
Check the engine coolant level regularly.It is normal to top up this fluid between two services.The check and top-up must only be done with the engine cold.A low level presents a risk of serious damage to the engine.The level of this fluid should be close to the "MAX" mark but should never exceed it.If the level is close to or below the "MIN” mark, it is essential to top up.When the engine is hot, the temperature of this fluid is regulated by the fan.In addition, as the cooling system is pressurised, wait at least one hour after switching off the engine before carrying out any work.
To avoid the risk of scalding if you need to top up in an emergency, wrap a cloth around the cap and unscrew the cap by two turns to allow the pressure to drop.Once the pressure has dropped, remove the cap and top up to the required level.
Screenwash fluid
Top up to the required level when necessary.Capacity of the tank:– 5.3 litres for "very cold climate" versions.– 2.2 litres for other versions.
Fluid specification
The fluid must be topped up with a ready-to-use mixture.In winter (temperatures below zero), a liquid containing an agent to prevent freezing must be used which is appropriate for the prevailing conditions, in order to protect the elements of the system (pump, tank, ducts, jets, etc.).
WARNI NG
Filling with pure water is prohibited under all circumstances (risk of freezing, limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
or On reaching the minimum level in the particle filter additive tank, this warning lamp comes on fixed, accompanied by an audible warning and a message warning that the additive level is too low.
Topping up
This additive must be topped up without delay by a TOYOTA dealer or a qualified workshop.
AdBlue (Diesel engines)
An alert is triggered when the reserve level is reached.For more information on the AdBlue range indicators, refer to the corresponding section.To avoid the vehicle being immobilised in accordance with regulations, you must top up the AdBlue tank.For more information on the Supply of AdBlue, refer to the corresponding section.
Checks
Unless otherwise indicated, check these components in accordance with the manufacturer's service schedule and according to your engine.Otherwise, have them checked by a TOYOTA dealer or a qualified workshop.

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WARNI NG
Only use products recommended by TOYOTA or products of equivalent quality and specification.In order to optimise the operation of components as important as those in the braking system, TOYOTA selects and offers very specific products.
12 V battery
The battery does not require any maintenance.However, check regularly that the terminals are correctly tightened (versions without quick release terminals) and that the connections are clean.
NOTIC E
For more information on the precautions to take before any work on the 12 V battery, refer to the corresponding section.
WARNI NG
Versions equipped with Stop & Start are fitted with a 12 V lead-acid battery of specific technology and specification.Its replacement should be carried out only by a TOYOTA dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
NOTIC E
A clogged passenger compartment filter can adversely affect air conditioning system performance and generate undesirable odours.
Air filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine oil is changed.
Particle filter (Diesel)
When the particle filter is approaching saturation, this warning lamp comes on temporarily, accompanied by a message warning of the risk of filter clogging.
As soon as the traffic conditions permit, regenerate the filter by driving at a speed of at least 60 km/h (37 mph) until the warning lamp goes off.
NOTIC E
If the warning lamp stays on, this indicates a low Diesel additive level.For more information on Checking levels,
refer to the corresponding section.
NOTIC E
Following prolonged operation of the vehicle at very low speed or at idle, you may, in exceptional circumstances, notice the emission of water vapour at the exhaust while accelerating. This has no impact on the vehicle’s behaviour or the environment.
NOTIC E
New vehicleDuring the first few particle filter regeneration operations, you may notice a "burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).

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Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Brake pads
Brake wear depends on the style of driving, particularly in the case of vehicles used in town, over short distances. It may be necessary to have the condition of the brakes checked, even between vehicle services.Unless there is a leak in the circuit, a drop in the brake fluid level indicates that the brake pads are worn.
NOTIC E
After washing the vehicle, moisture, or in wintry conditions, ice can form on the brake discs and pads: braking efficiency may be reduced. Gently dab the brakes to dry and defrost them.
Brake disc wear
For information on checking brake disc wear, contact a TOYOTA dealer or a qualified workshop.
Manual parking brake
If you notice excessive brake lever travel or decreased effectiveness, the parking brake must be adjusted, even between two
services.
This system must be checked by a TOYOTA dealer or a qualified workshop.
Electric parking brake
This system does not require any routine servicing. However, in the event of a problem, do not hesitate to have the system checked by a TOYOTA dealer or a qualified workshop.
NOTIC E
For more information on the Electric parking brake, refer to the corresponding section.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be checked on "cold” tyres.The pressures indicated on the tyre pressure label are valid for "cold" tyres. If you have driven for more than 10 minutes or more than 10 km (6 miles) at over 50 km/h (31 mph), add 0.3 bar (30 kPa) to the values indicated on the label.
WARNI NG
Under-inflation increases fuel consumption. Non-compliant tyre pressure causes
premature wear on tyres and has an adverse effect on the vehicle's road holding - risk of an accident!
Driving with worn or damaged tyres reduces the braking and road holding performance of the vehicle. It is recommended to regularly check the condition of the tyres (tread and sidewalls) and wheel rims as well as the presence of the valves.When the wear indicators no longer appear set back from the tread, the depth of the grooves is less than 1.6 mm; it is imperative to replace the tyres.Using different size wheels and tyres from those specified can affect the lifetime of tyres, wheel rotation, ground clearance, the speedometer reading and have an adverse effect on road holding.Fitting different tyres on the front and rear axles can cause the ESC to mistime.
AdBlue® (Diesel engines)
To respect the environment and ensure compliance with the Euro 6 standard, without adversely affecting the performance or fuel consumption of its Diesel engines, TOYOTA has
taken the decision to equip its vehicles with a system that associates SCR (Selective Catalytic Reduction) with a Diesel particle filter (DPF) for the treatment of exhaust gases.
SCR System SCR
Using a liquid called AdBlue® that contains urea, a catalytic converter turns up to 85% of the nitrogen oxides (NOx) into nitrogen and

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water, which are harmless to health and the environment.The AdBlue® is contained in a special tank holding about 17 litres. Its capacity allows a driving range of approximately 6,000 km (3,700 miles), (which may vary considerably depending on your driving style and the vehicle). An alert system is automatically triggered when the remaining range reaches 2,400 km (1,500 miles), i.e. once the reserve level has been reached.Several alerts are triggered successively during the remaining 2,400 km (1,500 miles) before the tank is empty and the vehicle blocked.
NOTIC E
For more information on the Warning and indicator lamps and the associated alerts, or the Indicators, please refer to the corresponding sections.
WARNI NG
Once the AdBlue® tank is empty, a system required by legislation prevents starting of the engine.If the SCR system is faulty, the level of emissions from the vehicle will no longer meet
the Euro 6 standard: the vehicle becomes polluting.
In the event of a confirmed SCR system malfunction, it is essential to visit a TOYOTA dealer or a qualified workshop. After 1,100 km (680 miles), a device is automatically activated to prevent the engine from starting.In both cases, a range indicator indicates the distance that can be travelled before the vehicle is stopped.
NOTIC E
Freezing of the AdBlue®
AdBlue® freezes at temperatures below around -11°C.The SCR system includes a heater for the AdBlue® tank, allowing you to continue driving in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up as soon as the first alert is issued indicating that the reserve level has been reached.
WARNI NG
In order to ensure that the SCR system operates correctly:– Use only AdBlue® fluid that meets the ISO 22241 standard.– Never transfer AdBlue® to another container: it would lose its purity.
– Never dilute AdBlue® with water.
You can obtain AdBlue® from a TOYOTA dealer or in a qualified workshop.
NOTIC E
You can also visit a service station equipped with AdBlue® pumps specially designed for private vehicles.
WARNI NG
Never top up from an AdBlue® dispenser reserved for heavy goods vehicles.
Storage recommendations
AdBlue® freezes at about -11°C and deteriorates above +25°C. Containers should be stored in a cool area and protected from direct sunlight.Under these conditions, the fluid can be kept for at least a year.If the fluid has frozen, it can be used once it has completely thawed out in the ambient air.
WARNI NG
Never store AdBlue® containers in your vehicle.

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Precautions for use
AdBlue® is a urea-based solution. This fluid is non-flammable, colourless and odourless (when kept in a cool place).In the event of contact with the skin, wash the affected area with soap and running water. In the event of contact with the eyes, immediately rinse the eyes with large amounts of water or with an eye wash solution for at least 15 minutes. Seek medical attention if you feel a persistent burning sensation or irritation.If swallowed, immediately wash out the mouth with clean water and then drink plenty of water.In certain conditions (high temperature, for example), the risk of release of ammonia cannot be excluded: do not inhale the fluid. Ammonia vapours have an irritant effect on mucous membranes (eyes, nose and throat).
WARNI NG
Store AdBlue® out of the reach of children, in its original container.
Procedure
Before starting the top-up procedure, ensure that the vehicle is parked on a flat and level surface.In wintry conditions, ensure that the temperature of the vehicle is above -11 °C. Otherwise the AdBlue® may be frozen and so cannot be poured into its tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried out.
WARNI NG
Never put the AdBlue® into the Diesel fuel tank.
WARNI NG
If any AdBlue® is splashed, or if there are any spillages on the bodywork, rinse immediately with cold water or wipe with a damp cloth.If the fluid has crystallised, clean it off using a sponge and hot water.
WARNI NG
Important: in the event of a top-up after a breakdown because of a lack of AdBlue, it is essential to wait around 5 minutes before switching on the ignition, without opening the driver’s door, unlocking the vehicle, introducing the key into the ignition switch, or introducing the key of the “Keyless Entry and Starting ” system into the passenger compartment.Switch on the ignition, then wait for 10 seconds before starting the engine.
► Switch off the ignition and remove the key from the switch to switch off the engine.
or► With Keyless Entry and Starting, press the "START/STOP" button to switch off the engine.

► With the vehicle unlocked and the fuel filler flap open, turn the blue cap of the AdBlue® tank anti-clockwise and remove it.► With a container of AdBlue®: after checking the expiry date, read carefully the instructions on the label before pouring the contents of the container into the vehicle's AdBlue tank.► With an AdBlue® pump: introduce the nozzle and fill the tank until the automatic cut-off of the nozzle.
WARNI NG
In order not to overfill the AdBlue® tank:– Add between 10 and 13 litres using AdBlue® containers.– Stop after the nozzle’s first automatic cut-out, if you are refilling at a service station.
WARNI NG
If the AdBlue® tank is completely empty – which is confirmed by the “Top up AdBlue: