service TOYOTA RAV4 2019 Accessories, Audio & Navigation (in English)
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Page 209 of 244

2098-1. Toyota Entune overview
8
Toyota Entune
*: Vehicles equipped with DCM
■Subscription
 After you have signed the Telemati cs Subscription Service Agree-
ment and are enrolled, you can begin receiving services. A vari ety 
of subscription terms are available. Contact your Toyota dealer , or 
call 1-800-331-4331 in the United States, 1-888-869-6828 in Can -
ada, and 1-877-855-8377 in Puerto Rico, for further subscription 
details. ( P.207)
■Availability of functions
 Destination Assist Connect is av ailable in the contiguous United 
States, Washington D.C., Puerto Rico, Hawaii, Canada, and lim-
ited areas of Alaska for vehicles that contain the appropriate  map 
data.
 Destination Assist Connect is not available in the United State s 
Virgin Islands.
 Dynamic Navigation is available  in the contiguous United States, 
Type B: Function achieved by using DCM and the 
system*
The functionality of Destination Assist Connect, Dynamic 
Navigation, and Wi-Fi
® Hotspot is made possible through the 
shared work of the DCM and the system.
Destination Assist Connect and Dynamic Navigation are sub-
scription-based telematics services that use Global Position-
ing System (GPS) data and embedded cellular technology to 
provide safety and security as well as convenience features.
These services are available by subscription on select, 
telematics hardware-equipped vehicles and supported by the 
Toyota Entune center, which operates 24 hours a day, 7 days 
a week.
For details about:
 Dynamic Navigation: P.81, 90, 116
 Wi-Fi
® Hotspot: P. 4 7
Before using the function 
Page 211 of 244

2118-1. Toyota Entune overview
8
Toyota Entune
*: Vehicles equipped with DCM
●Free/Open Source Software Infor-
mation
This product contains Free/Open 
Source Software (FOSS).
The license information and/or the 
source code of such FOSS can be 
found at the following URL.
https://www.toyota.com/
opensource/dcm
●Exposure to radio frequency sig-
nals:
The connected service system 
installed in your vehicle includes a 
low power radio transmitter and 
receiver. The system receives and 
also sends out radio frequency 
(RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC) 
adopted RF exposure guidelines 
with safety levels for mobile wire-
less phones. Those guidelines are 
consistent with  the safety stan-
dards previously set by both U.S. 
and international standards bod-
ies.
• ANSI (American National Stan-
dards Institute) C95.1 [1992]
• NCRP (National Council on Radi- ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (Intern ational Commis-
sion on Non-Ionizing Radiation 
Protection) [1996]
●These standards are based on 
comprehensive and periodic eval-
uations of the relevant scientific lit- erature. Over 120 scientists, 
engineers, and physicians from 
universities, government health 
agencies, and industry reviewed 
the available body of research to 
develop the ANSI Standard 
(C95.1).
●The design of Toyota Entune sys-
tem complies with the FCC guide-
lines in addition to those 
standards.
●Contact with the Toyota Entune 
center is dependent upon the 
telematics device being in opera-
tive condition, cellular connection 
availability, navigation map data, 
and GPS satellite signal recep-
tion, which can lim
it the ability to 
reach the Toyota Entune center or 
receive support. Enrollment and 
Telematics Subscription Service 
Agreement required. A variety of 
subscription terms are available; 
charges vary by subscription term 
selected.
●The Toyota Entune center offers 
support in multiple languages.
●Select Safety Connect-sub-
scribed vehicles are capable of 
communicating vehicle informa-
tion. Please see the terms and 
conditions for additional details.
Owners who do not wish to have 
their vehicle transmit this informa-
tion can opt out at the time of 
enrollment or b y calling 1-800-
331-4331 in the United States, 1-
888-869-6828 in Canada, and 1-
877-855-8377 in Puerto Rico, and 
following the prompts for Safety 
Connect.
●For further details  about the ser-
vice, contact your Toyota dealer.
●Toyota Entune functions are not 
subject to section  255 of the Tele-
communications Act and the sys-
tem is not TTY compatible.
Type C: Function 
achieved by using 
DCM
*
The functionality of Safety 
Connect is made possible 
by the use of a DCM.
For details, refer to 
“OWNER’S MANUAL”. 
Page 213 of 244

2138-1. Toyota Entune overview
8
Toyota Entune
Toyota Entune Remote Con-
nect is a smartphone application 
that lets you view and remotely 
control certain aspects of your 
vehicle.
■Subscription
 After you sign the Telematics 
Subscription Service Agree-
ment (see the Safety Connect 
section in “OWNER’S MAN-
UAL”), download the Toyota 
Entune Remote Connect app 
from your smartphone’s app 
store, and register within the 
app (or enroll and complete 
registration at the dealer), you 
can begin using these ser-
vices.
 A variety of subscription terms  are available. Contact your 
Toyota dealer, or call 1-800-
331-4331 for further subscrip-
tion details.
■Availability of function
 Toyota Entune Remote Con-
nect is available in the contig-
uous United States, 
Washington D.C. and Alaska.
 Toyota Entune Remote Con-
nect is not available in Puerto 
Rico, Canada, and in the 
United States Virgin Islands.
●Availability of functions of the Toy-
ota Entune Remote Connect is 
dependent on network reception 
level.
●Toyota Entune Remote Connect 
should only be used by authorized 
users.
●Laws in some communities may 
require that the vehicle be within 
view of the user when operating 
Toyota Entune Remote Connect.
In some states, use of Toyota 
Entune Remote Connect may vio-
late state or loca l laws. Before 
using Toyota Entune Remote Con-
nect, check your state and local 
laws.
●Any malfunction of the vehicle 
should be repaired by your Toyota 
dealer.
Type D: Function 
achieved by using 
DCM and a smart-
phone
The functionality of Toyota 
Entune Remote Connect 
and Toyota Entune Service 
Connect are made possible 
by the use of a DCM and a 
smartphone.
For details about these ser-
vices, refer to 
http://www.toyota.com/
Entune/.
Toyota Entune Remote 
Connect
WARNING
●Operating Toyota Entune 
Remote Connect incorrectly 
may lead to unforeseen acci-
dents or malfunctions. Check 
the vehicle condition and 
assume full responsibility before 
using. 
Page 214 of 244

2148-1. Toyota Entune overview
●Toyota Entune Remote Connect is 
designed to work at temperatures 
above approximately -22 °F (-30 
°C). This specification is related to 
the Toyota Entune Remote Con-
nect operation, but is dependent 
on the vehicle’s operating tem-
perature range which may be dif-
ferent.
●Content is subject to change with-
out notice.
●Additional information can be 
found at http://www.toyota.com/
Entune/.
Toyota Entune Service Connect 
uses DCM to collect and trans-
mit vehicle data that allows Toy-
ota to provide:
Vehicle Health Report (VHR) 
(Safety Recalls, Service Cam-
paigns, Current Vehicle 
Alerts, Required Mainte-
nance, and Vehicle Condition 
Status)
 Maintenance Notifications
 Vehicle Alert Notifications
■Availability of function
 Toyota Entune Service Con-
nect is available in the contig-
uous United States, 
Washington D.C., and Alaska.
 Toyota Entune Service Con-
nect is not available in Puerto 
Rico, Canada, and the United 
States Virgin Islands.
●Availability of fun ctions of the Toy-
ota Entune Service Connect is  dependent on network reception 
level.
Toyota Entune Service 
Connect 
Page 215 of 244

2158-2. Toyota Entune operation
8
Toyota Entune
8-2.Toyota Entune operation 
From the “MENU” button
1 Press the “MENU” button. 2
Select “Apps”.
3 Follow the steps in “From the 
“APPS” button” from step 3. 
( P.215)
From the “APPS” button
1 Press the “APPS” button.
2 Select “Apps”.
 If a specific application screen 
is displayed, select “Apps” 
again.
3 Select the desired application 
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the 
applications. ( P.215)
“App Catalog”: Select to change the 
order of the applications. ( P.216)
: Displays the number of new 
notifications for the application
When the App Suite is activated, 
an application may need to be 
updated. To update an applica-
tion, it is necessary to download 
update data and install it.
Toyota Entune App 
Suite Connect
App Suite is a function that 
enables certain apps 
installed on a smartphone 
or the system to be dis-
played on and operated 
from the system screen. 
Before the Toyota Entune 
App Suite Connect can be 
used, some setup needs to 
be performed. ( P.208)
For details about the func-
tions and services provided 
by each application, refer to
http://www.toyota.com/
Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/
entune
in Puerto Rico.
Using Toyota Entune App 
Suite Connect
Updating an application 
Page 217 of 244

2178-2. Toyota Entune operation
8
Toyota Entune
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico, to confirm if the 
phone is Bluetooth
® SPP compati-
ble or not, and then activate the 
Toyota Entune App Suite Connect 
application.
 “Installation failed, please try 
again”
Installation can be attempted again 
by changing to the application 
screen and pressing the “Install” 
switch.
“Application download error. 
Please try again later.”
Downloading can be attempted 
again by checking the communica-
tion status, chang ing to the applica-
tion screen and pressing the 
“Download” switch again.
 “Download error, some 
Entune App Suite functions 
may not work as expected. 
Please reinitiate the download 
process.”
The Toyota Entune App Suite Con-
nect application cannot be con-
nected to Bluetooth
® SPP.
Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico, to confirm if the 
phone is Bluetooth
® SPP compati-
ble or not, and then activate the 
Toyota Entune App Suite Connect  application.
Please ensure your Toyota Entune 
App Suite Connec
t application is 
running and logged in on your 
phone while vehicle is not moving.
 “To use the services, Entune 
APP Suite Connect applica-
tion needs to be running on 
your phone. For more infor-
mation, please visit 
toyota.com or call 1-800-331-
4331 in the United States, 1-
888-869-6828 in Canada, and 
1-877-855-8377 in Puerto 
Rico.”
The Toyota Entune App Suite Con-
nect application cannot be con-
nected to Bluetooth
® SPP.
Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico, to confirm if the 
phone is Bluetooth
® SPP compati-
ble or not, and then activate the 
Toyota Entune App Suite Connect 
application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the 
operation.
A keyword can be entered to an 
application by the software key-
Entering keyword opera-
tion 
Page 218 of 244

2188-2. Toyota Entune operation
board or voice recognition func-
tion. For details about the 
functions and services provided 
by each application, refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico.
The keyboard layout can be 
changed. ( P. 5 6 )
1 Display the application 
screen. ( P.215)
2 Select the desired application 
screen button.
3 Select the character entering 
space.
4 Enter a search term, and 
then select “OK”.
5 Entering characters will be 
reflected on the character 
entering space.
 For details on operating the 
keyboard:  P. 3 0
1 Display the application 
screen. ( P.215)
2 Select the desired application 
screen button. 3
Press the talk switch. 
( P.156)
4 Say the desired keyword.
 Completion of the keyword 
will be detected automatically.
5 Search results will be dis-
played on the screen.
Entering a keyword using 
the software keyboard
Entering a keyword using 
the voice recognition func-
tion 
Page 219 of 244

2198-2. Toyota Entune operation
8
Toyota Entune
*: Entune Premium Audio only
Destination Assist Connect pro-
vides you with live assistance 
for finding destinations via the 
Toyota Entune center. You can 
request either a specific busi-
ness, address, or ask for help 
locating your desired destination 
by category, such as restau-
rants, gas stations, shopping 
centers or other Points of Inter-
est (POI).
After you tell the agent your 
choice of destination, its coordi-
nates are sent wirelessly to your 
vehicle’s navigation system.
●The hands-free system cannot be 
used while Destination Assist 
Connect is being used.
■From the map screen
1 Press the “MAP” button. 2
Select  .
3 Follow the steps in “From the 
menu screen” from step 3. 
( P.219)
■From the menu screen
1 Press the “MENU” button.
2 Select “Destination”.
3 Select “Dest Assist”.
4 When an agent comes on the 
line, tell the agent the 
address, business name, or 
the type of POI or service.
 To adjust the call volume, 
select “-” or “+”, or use the vol-
ume switch on the steering 
wheel during the call.
 To hang up the phone, select 
“End” or press the   switch 
on the steering wheel.
5 After the agent helps you 
determine your location of 
choice, select the screen but-
ton of the desired action.
“Save”: Select to register as a 
memory point.
“Go”: Select to set as a destination.
 : Select to call the registered 
number.
Toyota Entune Desti-
nations
Destination Assist Con-
nect*
Make a call with Destina-
tion Assist Connect 
Page 224 of 244

224Alphabetical Index
Alphabetical Index
A
AM/FM/SiriusXM (SXM) radio 123
Available HD Radio™ technol- ogy ..................................... 127
Caching a radio program...... 124
Displaying the radio ID ......... 129
How to Subscribe to SiriusXM  Satellite Radio .................... 128
Overview .............................. 123
Presetting a station .............. 124
Radio broadcast data system126
Radio options ....................... 125
Refer to the table below to iden- tify the problem and take the 
suggested corrective action ........................................... 129
Selecting a station from the list ........................................... 125
Smart favorites ..................... 129
Troubleshooting guide .......... 127
Using HD Radio™ technology ........................................... 126
Apple CarPlay ........................... 52 Establishing an Apple CarPlay connection ............................ 52
Troubleshooting...................... 54
“Apple CarPlay” button (“Menu”  screen) .............................. 14, 52
“Apps” button (“Menu” screen) ......................................... 14, 215
“APPS” button ..... .............12, 215
Audio/visual remote controls 142
“Audio” button (“Menu” screen) ......................................... 14, 118
“Audio” button (“Setup” screen) ......................................... 18, 144
“AUDIO” button ........ 12, 118, 119
Audio settings ........................ 144 Audio settings screen ........... 144
Displaying the audio settings screen ................................ 144 AUX ..........................................140
Overview ..............................140
B
Basic function ...........................12
Basic information before opera-tion ...........................................26
Basic operation................. 68, 118
Bluetooth
® audio ....................137
Overview ..............................137
Registering/Connecting a Blue-
tooth
® device ......................139
Bluetooth
® phone message func-
tion .........................................184 Calling the message sender .187
Checking received messages ...........................................185
Displaying the message screen ...........................................184
Receiving a mess age ...........184
Replying to a message (dicta- tion reply)............................186
Replying to a message (quick  reply) ..................................186
“Bluetooth” button (“Setup”  screen) ...............................18, 40
Buttons overview......................12 Operations of each part ..........12
C
Clock settings .....................14, 57
Command list ..........................160Command list overview ........160
Connectivity  settings ...............36
D
“Data Services” button (“Setup” 
screen) .............................18, 170
Data services settings............170 Setting download methods ...170 
Page 227 of 244

Alphabetical Index227
Sounds settings screen ........ 188
Placing a call u sing the Blue-
tooth
® hands-free system ... 177
By call history ....................... 177
By contacts list ..................... 178
By favorites list ..................... 178
By home screen ................... 180
By keypad ............................ 179
Calling methods on the Blue-
tooth
® phone ...................... 177
“POWER VOLUME” knob . 12, 26,  11 9
“Projection” button (“Menu”  screen) .................................... 14
Q
Quick reference ... ........... 118, 172
Functional overview ............. 118
Phone screen operation ....... 172
R
Radio operation ...................... 123
Receiving a call using the Blue-
tooth
® hands-free system ... 180
Incoming calls ...................... 180
Receiving weather information ............................................... 168Displaying weather screen ... 168
Weather guidance service.... 169
Registering/Connecting a Blue-
tooth
® device .......................... 36
Profiles ................................... 39
Registering a Bluetooth
® audio 
player for the first time.......... 38
Registering a Bluetooth
® phone 
for the first time .................... 36
Registering home ..................... 23 Setting home as the destination............................................. 24
Route guidance ........................ 91 Route guidance screen ............91
During freeway driving ............92
Screen for route guidance ......91
Turn list screen .......................94
Turn-by-turn arrow screen ......94
When approaching intersection.............................................93
S
Screen adjustment ...................33 Displaying the screen adjust-ment screen..........................33
“SEEK TRACK” button ............12 AM/FM/SiriusXM (SXM) radio...........................................123
Bluetooth
® audio ..................138
iPod/iPhone ..........................135
USB memory ........................133
Setting Bluetooth
® details .......40
“Detailed Settings” screen ......45
Bluetooth
® setup screen.........40
Connecting a Bluetooth
® device
.............................................41
Deleting a Bluetooth
® device..43
Displaying the Bluetooth
® setup 
screen...................................40
Editing the Bluetooth
® device 
information............................43
Registering a Bluetooth
® device
.............................................42
Setup..................98, 144, 188, 221
“Setup” button (“Menu” screen) ...........................................14, 18
“Setup” screen .........................18
Some basics.................... 119, 173 About the contacts in the contact list .......................................176
Audio screen adjustment ......122
Registering/Connecting a Blue-
tooth
® phone ......................174