stop start TOYOTA RAV4 2019 (in English) Repair Manual
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Page 616 of 728

6168-2. Steps to take in an emergency
The following may indicate a 
problem with your transmission. 
Contact your Toyota dealer or 
WA R N I N G
■While towing (vehicles with 
towing eyelet)
●When towing using cables or 
chains, avoid sudden starts, etc. 
which place excessive stress on 
the towing eyelets, cables or 
chains. The towing eyelets, 
cables or chains may become 
damaged, broken debris may hit 
people, and cause serious dam-
age.
●Do not turn the engine switch to 
OFF.
There is a possibility that the 
steering wheel is locked and 
cannot be operated.
■Installing towing eyelet to the 
vehicle (vehicles with towing 
eyelet)
Make sure that towing eyelet is 
installed securely.
If not securely installed, towing 
eyelet may come loose during 
towing.
NOTICE
■To prevent damage to the 
vehicle when towing using a 
wheel-lift type truck
●Do not tow the vehicle from the 
rear when the engine switch is 
in OFF or the key is removed 
(vehicles without smart key sys-
tem). The steering lock mecha-
nism is not strong enough to 
hold the front wheels straight.
●When raising the vehicle, 
ensure adequate ground clear-
ance for towing at the opposite 
end of the raised vehicle. With-
out adequate clearance, the 
vehicle could be damaged while 
being towed.
■To prevent damage to the 
vehicle when towing with a 
sling-type truck
Do not tow with a sling-type truck, 
either from the  front or rear.
■To prevent damage to the 
vehicle during emergency 
towing (vehicles with towing 
eyelet)
Do not secure cables or chains to 
the suspension components.
■When towing the vehicle 
(vehicles with Stop & Start 
system)
If it is necessary to tow the vehicle 
with all four wheels on the ground, 
perform the following procedure 
before towing the vehicle, in order 
to protect the system.
Turn the engine switch to OFF 
and then start the engine or turn 
the engine switch to ON.
■Recreational towing (behind 
motor home, etc.)
Never dinghy tow your vehicle to 
prevent causing serious damage 
to the Dynamic Torque Control 
AWD system (AWD models) and 
transmission. ( P.193)
Situations when it is nec-
essary to contact dealers 
before towing 
Page 619 of 728

6198-2. Steps to take in an emergency
8
When trouble arises
Ty p e A
Ty p e  B
4 Tighten down the towing eye-
let securely using a wheel nut 
wrench or hard metal bar.
Ty p e A
Type B
5 Securely attach cables or 
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed 
and start the engine.
Turn off the Parking Support Brake 
function. (if equipped):  P. 2 8 4
If the engine does not start, turn the 
engine switch to ON.
Vehicles with Stop & Start system: 
Before towing the ve hicle, turn the 
engine switch to  OFF once, and 
then start the engine.
7 Shift the shift lever to N and 
release the parking brake.
When the shift lever cannot be 
shifted:  P. 2 0 2
■While towing
If the engine is  not running, the 
power assist for the brakes and 
steering will not function, making 
steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is  installed in the 
tool bag. ( P.637) 
Page 621 of 728

6218-2. Steps to take in an emergency
8
When trouble arises
Follow the procedure below to 
restart the engine after the sys-
tem is activated.
1Turn the engine switch to 
ACC or off.
2 Restart the engine.
Fuel pump shut off  
system
To minimize the risk of fuel 
leakage when the engine 
stalls or when an airbag 
inflates upon collision, the 
fuel pump shut off system 
stops the supply of fuel to 
the engine.
Restarting the engine
NOTICE
■Before starting the engine
Inspect the ground under the 
vehicle.
If you find that fuel has leaked 
onto the ground, the fuel system 
has been damaged and is in need 
of repair. Do not restart the 
engine. 
Page 625 of 728

6258-2. Steps to take in an emergency
8
When trouble arises
■LTA indicator (warning buzzer)
■Stop & Start cancel indicator
■Intuitive parking assist OFF indicator (warning buzzer)
Warning lightDetails/Actions
(Orange)
Indicates a malfunction in the LTA (Lane Tracing 
Assist)
Follow the instructions displayed on the 
multi-information display. ( P.248)
Warning lightDetails/Actions
(Flashes)
(If equipped)
Indicates a malfunctio n in the Stop & Start sys-
tem
 Have the vehicle inspected by your Toyota 
dealer immediately.
Warning lightDetails/Actions
(Flashes)
(If equipped)
When a buzzer sounds:
Indicates a malfunction  in the Intuitive parking 
assist function
 Have the vehicle inspected by your Toyota 
dealer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.
 Follow the instructions displayed on the 
multi-information display. ( P.275, 633) 
Page 632 of 728

6328-2. Steps to take in an emergency
WA R N I N G
As an added safety feature, your 
vehicle has been equipped with a 
tire pressure m onitoring system 
(TPMS-tire pressure warning sys-
tem) that illumina tes a low tire 
pressure telltale (tire pressure 
warning light) when one or more 
of your tires is significantly under-
inflated. Accordingly, when the 
low tire pressure telltale (tire pres-
sure warning light) illuminates, 
you should stop and check your 
tires as soon as possible, and 
inflate them to the proper pres-
sure. Driving on a significantly 
under-inflated tire causes the tire 
to overheat and can lead to tire 
failure. Under-inflation also 
reduces fuel efficiency and tire 
tread life, and may affect the vehi-
cle’s handling and stopping ability.
Please note that the TPMS (tire 
pressure warning system) is not a 
substitute for pro per tire mainte-
nance, and it is the driver’s 
responsibility to m aintain correct 
tire pressure, eve n if under-infla-
tion has not reach ed the level to 
trigger illuminatio n of the TPMS 
low tire pressure telltale (tire pres-
sure warning light).
Your vehicle has also been 
equipped with a TPMS (tire pres-
sure warning system) malfunc-
tion indicator to indicate when the 
system is not operating properly. 
The TPMS (tire pressure warning 
system) malfunction indicator is 
combined with the low tire pres-
sure telltale (tire pressure warning 
light). When the  system detects a 
malfunction, the te lltale will flash 
for approximately one minute and 
then remain continuously illumi-
nated. This sequence will con-
tinue upon subsequent vehicle 
start-ups as long as the malfunc-
tion exists. When the malfunction 
indicator is illu minated, the sys-
tem may not be ab le to detect or 
signal low tire pressure as 
intended.
TPMS (tire pressure warning sys-
t em ) m alf un ctio n s m a y o cc ur  f or  a  
variety of reasons, including the 
installation of replacement or 
alternate tires or wheels on the 
vehicle that prevent the TPMS 
(tire pressure warning system) 
from functioning properly. Always 
check the TPMS (tire pressure 
warning system) malfunction tell-
tale after replacing one or more 
tires or wheels on your vehicle to 
ensure that the replacement or 
alternate tires  and wheels allow 
the TPMS (tire pressure warning 
system) to continue to function 
properly.
NOTICE
■To ensure the tire pressure 
warning system operates 
properly (vehicles with tire 
pressure warning system)
Do not install tires with different 
specifications or manufacturers 
as the tire pressure warning sys-
tem may not operate properly. 
Page 634 of 728

6348-2. Steps to take in an emergency
sumable.
■If a message that indicates the 
need for visiting your Toyota 
dealer is displayed
The system or part shown on the 
multi-information di splay is malfunc-
tioning. Have the vehicle inspected 
by your Toyota dealer immediately. 
■If a message that indicates the 
need for referring to Owner’s 
Manual is displayed
●If “Engine Coolant Temp High” is 
shown, follow the instructions 
(  P.653).
●If the following  messages are 
shown, there may be a malfunc-
tion.
Immediately stop t he vehicle in a 
safe place and co ntact your Toy-
ota dealer. Continuing to drive the 
vehicle may be dangerous.
• “Charging System Malfunction”
• “High Transmission Fluid Temp”
• “Smart Entry & Start System Mal- function”
●If the following  messages are 
shown, there may be a malfunc-
tion.
Immediately have the vehicle 
inspected by you r Toyota dealer.
• “Oil Pressure Low”
•“Braking  Power Low”
■If “Shift to P when Parked” is 
shown
Message is displayed when the 
driver’s door is opened without turn-
ing the engine switch to OFF with 
the shift lever in any position other 
than P.
Shift the shift lever to P.
■If “Auto Power OFF to Conserve 
Battery” is shown
Power was turned off due to the 
automatic power off function.
Next time when starting the engine, 
increase the engin e speed slightly 
and maintain that level for approxi-
mately 5 minutes to recharge the 
battery.
■If “Engine Oil Level Low Add or 
Replace” is displayed
The engine oil le vel may be low. 
Check the level o f the engine oil, 
and add engine oil if necessary. This 
message may be displayed if the 
vehicle is stopped on a slope. Move 
the vehicle to a l evel surface and 
check if the message disappears.
■If “Maintenance Required 
Soon” is shown
Indicates that all maintenance 
according to the driven distance on 
the maintenance schedule
* should 
be performed soon.
Comes on approximately 4500 
miles (7200 km) after the message 
has been reset.
If necessary, perform maintenance. 
Please reset the m essage after the 
maintenance is performed. 
(  P.557)
*: Refer to the separate “Scheduled 
Maintenance Guide” or “Owner’ 
Manual Supplement” for the main-
tenance interval applicable to your 
vehicle.
■If “Maintenance Required Visit 
Your Dealer” is shown
Indicates that all maintenance is 
required to correspond to the driven 
distance on the maintenance sched-
ule
*.
Comes on approximately 5000 
miles (8000 km) after the message 
has been reset. (The indicator will 
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message 
after the maintenance is performed. 
(  P.557)
*: Refer to the separate “Scheduled 
Maintenance Guide” or “Owner’ 
Manual Supplement” for the main-
tenance interval applicable to your 
vehicle. 
Page 638 of 728

6388-2. Steps to take in an emergency
1Open the deck board 
( P.526). 2
Take out the jack.
Do not touch the threaded portion 
of the jack as it is greased.
Take out the tool bag.
1Take out the jack holder.
WA R N I N G
●Put the jack prope rly in its jack 
point.
●Do not put any part of your body 
under the vehicle while it is sup-
ported by the jack.
●Do not start the  engine or drive 
the vehicle while  the vehicle is 
supported by the jack.
●Do not raise the vehicle while 
someone is inside.
●When raising the vehicle, do not 
put an object on or under the 
jack.
●Do not raise the vehicle to a 
height greater than that required 
to replace the tire.
●Use a jack stand if it is neces-
sary to get under the vehicle.
●Stop the vehicle on firm, flat and 
level ground, firm ly set the park-
ing brake and shift the shift lever 
to P. Block the wheel diagonally 
opposite to the one being 
changed if necessary.
●When lowering the vehicle, 
make sure that there is no-one 
near the vehicle. If there are 
people nearby, warn them 
vocally before lowering.
Taking out the jack
Taking out the tool bag
Taking out the spare tire 
Page 648 of 728

6488-2. Steps to take in an emergency
1Ensure that the shift lever is 
in P and depress the brake 
pedal.
2 Touch the Toyota emblem 
side of the electronic key to 
the engine switch.
When the electronic key is 
detected, a buzzer sounds and the 
engine switch will turn to ON.
When the smart key system is 
deactivated in customization set-
ting, the engine switch will turn to 
ACC.
3Firmly depress the brake 
pedal and check that   
is displayed on the multi-
information display.
4 Press the engine switch 
shortly and firmly.
In the event that the engine still 
cannot be started, contact your 
Toyota dealer.
■Stopping the engine
Shift the shift lever to P and press 
the engine switch as you normally 
do when stopping the engine.
■Replacing the key battery
As the above proce dure is a tempo-
rary measure, it is recommended 
that the electronic key battery be 
replaced immediatel y when the bat-
tery is depleted. ( P.594)
■Alarm (if equipped)
Using the mechanical key to lock 
the doors will not set the alarm sys-
tem.
If a door is unl ocked using the 
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P.73)
■Changing engine switch modes
Release the brake pedal and press 
the engine switch in step  3 above.
The engine does not start and 
modes will be changed each time 
the switch is pressed. ( P.199)
WA R N I N G
■When using the mechanical 
key and operating the power 
windows or the moon roof (if 
equipped) or panoramic 
moon roof (if equipped) 
Operate the power window or the 
moon roof or panoramic moon 
roof after checking to make sure 
that there is no possibility of any 
passenger having any of their 
body parts caught in the window 
or the moon roof or panoramic 
moon roof. Also, do not allow chil-
dren to operate the mechanical 
key. It is possible for children and 
other passengers to get caught in 
the power window or the moon 
roof or panoramic moon roof.
Starting the engine 
Page 650 of 728

6508-2. Steps to take in an emergency
Negative (-) battery term inal (second vehicle)
Solid, stationary, unpainted metallic point away from the batte ry 
and any moving parts as shown in the illustration
4 Start the engine of the sec-
ond vehicle. Increase the 
engine speed slightly and 
maintain at that level for 
approximately 5 minutes to 
recharge the battery of your 
vehicle.
5 Vehicles with smart key sys-
tem only: Open and close 
any of the doors of your vehi-
cle with the engine switch 
OFF.
6 Vehicles without smart key 
system: Maintain the engine 
speed of the second vehicle 
and start the engine of your 
vehicle.
Vehicles with smart key sys-
tem: Maintain the engine 
speed of the second vehicle 
and start the engine of your 
vehicle by turning the engine 
switch to ON.
7 Once the vehicle’s engine 
has started, remove the 
jumper cables in the exact 
reverse order from which 
they were connected.
Once the engine starts, have the 
vehicle inspected at your Toyota 
dealer as soon as possible.
■Starting the engine when the 
battery is discharged
The engine cannot be started by  push-starting.
■To prevent bat
tery discharge
●Turn off the headlights and the 
audio system while  the engine is 
stopped.
(Vehicles with Stop & Start system: 
Except when the en gine is stopped 
due to the Stop & Start system)
●Turn off any unnecessary electri-
cal components when the vehicle 
is running at a low speed for an 
extended period, such as in heavy 
traffic.
■When the battery is removed or 
discharged
●Information stored in the ECU is 
cleared. When the battery is 
depleted, have the vehicle 
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.693)
■When removing the battery ter-
minals
When the battery terminals are 
removed, the information stored in 
the ECU is cleared. Before remov-
ing the battery term inals, contact 
your Toyota dealer.
■Charging the battery
The electricity stored in the battery 
will discharge grad ually even when 
the vehicle is not in use, due to nat-
ural discharge and the draining 
effects of certain  electrical appli-
ances. If the vehicle is left for a long 
time, the battery  may discharge, 
and the engine may be unable to 
start. (The battery recharges auto-
matically during driving.)
■When recharging or replacing 
the battery (vehicles with smart 
key system)
●In some cases, it may not be pos-
C
D 
Page 651 of 728

6518-2. Steps to take in an emergency
8
When trouble arises
sible to unlock the doors using the 
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the 
mechanical key to lock or unlock 
the doors.
●The engine may not start on the 
first attempt after the battery has 
recharged but will start normally 
after the se cond attempt. This is 
not a malfunction.
●The engine switch mode is memo-
rized by the vehicle. When the 
battery is reconnected, the system 
will return to  the mode it was in 
before the battery was dis-
charged. Before disconnecting the 
battery, turn the engine switch off. 
If you are unsure what mode the 
engine switch was in before the 
battery discharged, be especially 
careful when reconnecting the 
battery.
■When the battery is removed or 
discharged (vehicles with Stop 
& Start system)
After the battery  terminals have 
been disconnecte d and recon-
nected or the battery has been 
replaced, the Stop & Start system 
may not automatically stop the 
engine for approximately 5 to 60 
minutes.
■When replacing the battery 
●Vehicles with Stop & Start system:
Use a genuine batt ery specifically 
designed for use with the Stop & 
Start system or a ba ttery with equiv-
alent specifications to a genuine 
battery. If an unsupported battery is 
used, Stop & Start system functions 
may be restricted to protect the bat-
tery. Also, battery performance may 
decrease and the  engine may not 
be able to restart. Contact your Toy-
ota dealer for details.
●Use a battery tha t conforms to 
European regulations.
●Ty p e  A :
Use a battery that the case size is  same as the previous one (LN3), 20 
hours rate capacity (20HR) is equiv-
alent (65Ah) or greater, and perfor-
mance rating (CCA) is equivalent 
(603A) or greater.
Ty p e  B :
Use a battery that the case size is 
same as the previous one (LN2), 20 
hours rate capacity (20HR) is equiv-
alent (60Ah) or greater, and perfor-
mance rating (CCA) is equivalent 
(560A) or greater.
Ty p e  C :
Use a battery that the case size is 
same as the previous one (LN2), 20 
hours rate capacity (20HR) is equiv-
alent (60Ah) or greater, and perfor-
mance rating (CCA) is equivalent 
(563A) or greater.
• If the sizes differ, the battery can-
not be properly secured.
• If the 20 hour rate  capacity is low, 
even if the time p eriod where the 
vehicle is not used is a short time, 
the battery may discharge and 
engine may not be able to start.
WA R N I N G
■When removing the battery 
terminals
Always remove the negative (-) 
terminal first. If the positive (+) ter-
minal contacts any metal in the 
surrounding area when the posi-
tive (+) terminal is removed, a 
spark may occur, leading to a fire 
in addition to ele ctrical shocks 
and death or serious injury.
■Avoiding battery fires or 
explosions
Observe the following precautions 
to prevent accidentally igniting the 
flammable gas that may be emit-
ted from the battery:
●Make sure each jumper cable is 
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other 
than the intended terminal.