flat tire TOYOTA RAV4 2019 Owners Manual (in English)

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3
4
5
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7
8
9
10
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
Entune audioOperating the Entune Audio
(Main topics: Audio/visual, phone, Toyota Entune)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
Type B: Function achieved by using DCM and the system
.................................... 492
Type C: Function achieved by using DCM .................. 493
Type D: Function achieved by using DCM and a smart-
phone .......................... 495
5-17.Toyota Entune operation Toyota Entune App Suite Connect ......... ..............497
5-18.Entune settings Toyota Entune App Suite Connect settings ......... 501
6-1. Using the air conditioning
system and defogger
Manual air conditioning sys- tem .............................. 504
Automatic air conditioning system ......................... 509
Heated steering wheel/seat heaters/seat ventilators 516
6-2. Using the interior lights Interior lights list ............ 519
6-3. Using the storage features List of storage features . 522
Luggage compartment fea- tures ............................ 526
6-4. Using the other interior fea- tures
Other interior features ... 530
Garage door opener...... 5417-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 550
Cleaning and protecting the vehicle interior ............. 553
7-2. Maintenance Maintenance requirements.................................... 556
General maintenance .... 557
Emission inspection and maintenance (I/M) programs
.................................... 560
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 561
Hood .............................. 563
Positioning a floor jack .. 564
Engine compartment ..... 566
Tires .............................. 573
Tire inflation pressure .... 585
Wheels .......................... 587
Air conditioning filter ...... 589
Wiper insert replacement .................................... 591
Wireless remote control/elec- tronic key battery ......... 594
Checking and replacing fuses .................................... 597
Light bulbs ..................... 599
8-1. Essential information Emergency flashers....... 612
6Interior features
7Maintenance and care
8When trouble arises

6TABLE OF CONTENTS
If your vehicle has to be stopped in an emergency
.................................... 612
If the vehicle is trapped in ris- ing water...................... 613
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 615
If you think something is wrong .......................... 620
Fuel pump shut off system .................................... 621
If a warning light turns on or a warning buzzer sounds 622
If a warning message is dis- played.......................... 633
If you have a flat tire...... 636
If the engine will not start 645
If you lose your keys ..... 646
If the electronic key does not operate properly (vehicles
with smart key system) 647
If the vehicle battery is dis- charged ....................... 649
If your vehicle overheats 653
If the vehicle becomes stuck .................................... 655
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 658
Fuel information ............ 669
Tire information ............. 671
9-2. Customization Customizable features .. 6819-3. Initialization
Items to initialize ............ 693
10-1.For owners Reporting safet y defects for
U.S. owners ................. 696
Seat belt instructions for Canadian owners (in
French) ........................ 697
SRS airbag instructions for Canadian owners (in
French) ........................ 698
What to do if... (Troubleshoot- ing) ............................. 708
Alphabetical Index ........ 711
9Vehicle specifications
10For owners
Index

15Pictorial index
To prevent freezing (windshield wiper de-icer)*.................... P.515
Precautions against car wash
(Rain-sensing windshield wipers)
*....................................... P.551
Replacing the wiper insert ..................................... ............... P.591
Fuel filler door ............................................... ..................... P.221
Refueling method ............................................... .................. P.221
Fuel type/fuel tan k capacity ................................... .............. P.660
Tires.......................................................... ........................... P.573
Tire size/inflation pressure ................................... ................ P.664
Winter tires/tire chain ........................................ ................... P.369
Checking/rotation/tire pressur e warning system ..................P.573
Coping with flat tires......................................... .................... P.636
Hood ........................................................... ......................... P.563
Opening ............................................................................... P.563
Engine oil ..................................................... ........................ P.660
Coping with overheat ........................................... ................ P.653
Warning messages ............................................... ............... P.633
Headlights..................................................... ...................... P.210
Turn signal lights ............................................. .................. P.204
Parking lights ................................................. .................... P.210
Daytime running lights .. .................................................... P.210
Side marker lights ............................................. ................. P.210
Fog lights
*............................................................... ............ P.216
Stop lights/tail lights/turn s ignal lights .................... P.204, 210
Tail lights.................................................... ......................... P.210
Back-up lights
Shifting the shift lever to R ................................................... P.200
Light bulbs of the exterior lights for driving
(Replacing method: P.599, Watts: P.668)
E
F
G
H
I
J
K
L
M
N
O

691-3. Emergency assistance
1
For safety and security
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low- power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.

ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect

962-1. Instrument cluster
Select to change each notification
method used to warn the driver
when the system recognizes
excess speed, no overtaking and
no-entry sign.
 “Notification Level”
Select to change e ach notification
level used to warn the driver when
the system recognizes a speed limit
sign.
■ Vehicle Settings
PBD (Power Back Door)
(if equipped) ( P.119)
*1
Select to set up the following items.
• System settings
Select to enable/disable the power
back door system.
• “Kick Sensor”
*2
Select to enable/disable the kick
sensor.
• “Opening Adjustment”
Select the open position when
power back door is fully open.
•“Volume”
Select to set the volume of the
buzzer which sounds when the
power back door system operates.
*1: Vehicles with power back door
*2: Vehicles with hands free power
back door
 (Stop & Start) (if
equipped) ( P.347)
Select to set the length of time the
Stop & Start system will operate
when the “A/C” switch of the air
conditioning system is on.
 “TPWS” (Tire Pressure Warn- ing System) (if equipped)
(
P.576)
• “Set Pressure”
Select to initialize the tire pressure
warning system.
• “Change Wheel” (except for mod-
els made in Japan
* without tire
inflation pressure display func-
tion)
Select to register the ID codes of
the tire pressure se nsors to the tire
pressure warning system.
• “Change Wheel” (for models
made in Japan
* without tire infla-
tion pressure display function)
Select to change the tire pressure
warning system sen sor ID code set.
To enable this function, a second
set of tire pressure warning system
sensor ID codes must be registered
by a Toyota dealer. For information
regarding changing the registered
ID code set, contact your Toyota
dealer.
*: The country of production is writ- ten on the Certification Regula-
tion label. ( P.659)
 “Scheduled Maintenance”
( P.557)
Select to reset the scheduled main-
tenance information (message indi-
cating maintenance is required and
distance until the next mainte-
nance) after all ma intenance is per-
formed.
■ Settings
 “Language”
Select to change the language on
the multi-information display.

1774-1. Before driving
4
Driving
NOTICE
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.
●When driving over bumps in the
road, drive as slowly as possible
to avoid damaging the wheels,
underside of the vehicle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Hold the steering wheel firmly and
gradually depress the brake pedal
to slow down the vehicle.
Information on what to do in case
of a flat tire ( P.636)
■When encountering flooded
roads
Do not drive on a road that has
flooded after heavy rain, etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your Toy-
ota dealer check the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, transaxle, transfer
(AWD vehicles), rear differen-
tial (AWD vehicles), etc.
●Lubricant condition for the pro-
peller shaft (AWD models),
bearings and suspension joints
(where possible), and the func-
tion of all joints, bearings, etc.
■When parking the vehicle
Always set the parking brake, and
shift the shift leve r to P. Failure to
do so may cause the vehicle to
move or the vehicle may acceler-
ate suddenly if t he accelerator
pedal is accidentally depressed.

1824-1. Before driving
■Before towing
Check that the fo llowing conditions
are met:
●Ensure that your vehicle’s tires
are properly inflated. ( P.664)
●Trailer tires are inflated according
to the trailer manufacturer’s rec-
ommendation.
●All trailer lights work as required
by law.
●All lights work each time you con-
nect them.
●The trailer ball is set at the proper
height for the coupler on the
trailer.
●The trailer is level when it is
hitched.
Do not drive if th e trailer is not
level, and check for improper
tongue weight, overloading, worn
suspension, or other possible
causes.
●The trailer cargo is securely
loaded.
●The rear view mirr ors conform to
all applicable fede ral, state/provin-
cial or local regulations. If they do
not, install rear view mirrors
appropriate for towing purposes.
Trailer towing
Your vehicle is designed pri-
marily as a passenger-and-
load-carrying vehicle. Tow-
ing a trailer can have an
adverse impact on handling,
performance, braking, dura-
bility, and fuel consumption.
For your safety and the
safety of others, you must
not overload your vehicle or
trailer. You must also
ensure that you are using
appropriate towing equip-
ment, that the towing equip-
ment has been installed
correctly and used prop-
erly, and that you employ
the requisite driving habits.
Vehicle-trailer stability and
braking performance are
affected by trailer stability,
brake performance and set-
ting, trailer brakes, the hitch
and hitch systems (if
equipped).
To tow a trailer safely, use
extreme care and drive the
vehicle in accordance with
your trailer’s characteris-
tics and operating condi-
tions.
Toyota warranties do not
apply to damage or mal-
function caused by towing a
trailer for commercial pur-
poses.
Contact your Toyota dealer for
further information about addi-
tional requirements such as a
towing kit, etc.

1904-1. Before driving
be the proper height for the coupler
on the trailer.Coupler
Trailer ball
Please consult your dealer
when installing trailer lights, as
incorrect installation may cause
damage to the vehicle’s lights.
Please take care to comply with
your state’s laws when install-
ing trailer lights.
Your vehicle will handle differ-
ently when towing a trailer. Help to avoid an accident, death or
serious injury, keep the following
in mind when towing:

Speed limits for towing a
trailer vary by state or prov-
ince. Do not exceed the
posted towing speed limit.
 Toyota recommends that the
vehicle-trailer speed limit is 65
mph (104 km/h) on a flat,
straight, dry road. Do not
exceed this limit, the posted
towing speed limit or the
speed limit for your trailer as
set forth in your trailer owner’s
manual, whichever is lowest.
Instability of the towing vehi-
cle-trailer combination (trailer
sway) increases as speed
increases. Exceeding speed
limits may cause loss of con-
trol.
 Before starting out, check the
trailer lights, tires and the
vehicle-trailer connections.
Recheck after driving a short
distance.
 Practice turning, stopping and
reversing with the trailer
attached in an area away
from traffic until you become
accustomed to the feel of the
vehicle-trailer combination.
 Reversing with a trailer
attached is difficult and
requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
Connecting trailer lights
NOTICE
■Do not directly splice trailer
lights
Do not directly splice trailer lights.
Directly splicing trailer lights may
damage your vehicle’s electrical
system and cause a malfunction.
Trailer towing tips
A
B

2144-3. Operating the lights and wipers
• When the vehicle is cut in front of by another vehicle
• When vehicles ahead are hidden from sight due to repeated curves,
road dividers or roadside trees
• When vehicles ahead appear from the faraway lane on a wide road
• When vehicles ahead have no lights
●The high beam may be turned off
if a vehicle ahead that is using fog
lights without using the headlights
is detected.
●House lights, street lights, traffic
signals, and illumi nated billboards
or signs may cause the high beam
to switch to the low beams, or the
low beams to remain on.
●The following factors may affect
the amount of time taken to turn
the high beam on or off:
• The brightness of headlights, fog lights, and tail lig hts of vehicles
ahead
• The movement and direction of vehicles ahead
• When a vehicle ahead only has operational lights on one side
• When a vehicle ahead is a two-
wheeled vehicle
• The condition of the road (gradi-
ent, curve, condi tion of the road
surface etc.)
• The number of passengers and amount of luggage
●The high beam may be turned on
or off when the driver does not
expect it.
●Bicycles or similar objects may not
be detected.
●In the situations shown below, the
system may not be able to accu-
rately detect surrounding bright-
ness levels. This may cause the
low beams to remain on or the
high beams to cause problems for
pedestrians, vehicles ahead or
other parties. In these cases,
manually switch between the high
and low beams.
• In bad weather ( rain, snow, fog,
sandstorms, etc.) • The windshield is obscured by
fog, mist, i ce, dirt, etc.
• The windshield is cracked or dam- aged
• The camera sensor is deformed or dirty
• When the temperature of the cam-
era sensor is extremely high
• Surrounding brightness levels are equal to those of headlights, tail
lights or fog lights
• When headlights or tail lights of vehicles ahead are turned off,
dirty, changing color, or not aimed
properly
• When the vehicle is hit by water,
snow, dust, etc. from a preceding
vehicle
• When driving through an area of
intermittently changing brightness
and darkness
• When frequently and repeatedly driving ascending/descending
roads, or roads with rough, bumpy
or uneven surfaces (such as
stone-paved roads, gravel roads,
etc.)
• When frequently and repeatedly taking curves or driving on a wind-
ing road
• There is a highly reflective object ahead of the vehicle, such as a
sign or mirror
• The back of a vehicle ahead is highly reflective, such as a con-
tainer on a truck
• The vehicle’s headlights are dam- aged or dirty, or are not aimed
properly
• The vehicle is listing or titling due to a flat tire, a trailer being towed,
etc.
• The high beam and low beam are repeatedly being switched
between in an abnormal manner
• The driver believes that the high beam may be causing problems
or distress to other drivers or
pedestrians nearby