TOYOTA RAV4 HYBRID 2018 Owners Manual (in English)

661
RAV4-HV_OM_OM42B81U_(U)
Index
What to do if... (Troubleshooting) .................... 662
Alphabetical index ..................... 665
For vehicles with Entune Premium Audio with Naviga-
tion or Entune Audio Plus, refer to the “NAVIGATION
AND MULTIMEDIA SYSTEM OWNER’S MANUAL” for
information regarding the equipment listed below.
• Navigation system
• Audio system
• Rear view monitor system
• Toyota parking assist monitor
• Panoramic view monitor

662What to do if... (Troubleshooting)
RAV4-HV_OM_OM42B81U_(U)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new mechanical keys can be made by
your Toyota dealer. ( →P. 109)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact your Toyota dealer immediately. ( →P. 112)
●Is the electronic key battery weak or depleted? (→P. 522)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. ( →P. 202)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (→P. 138)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 1 1 6 )
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened

663What to do if... (Troubleshooting)
RAV4-HV_OM_OM42B81U_(U)
●Did you press the power switch while firmly depressing the brake pedal?
(→P. 201)
●Is the shift lever in P? ( →P. 201)
●Is the electronic key anywhere detectable inside the vehicle? ( →P. 136)
●Is the steering wheel unlocked? (→P. 204)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(→P. 596)
●Is the 12-volt battery discharged? ( →P. 597)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in ON mode: →P. 212
●It is locked automatically to prevent theft of the vehicle. ( →P. 204)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( →P. 162)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not operating) for a period of
time. ( →P. 203)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be tu rned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically

664What to do if... (Troubleshooting)
RAV4-HV_OM_OM42B81U_(U)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? (→P. 553)
●The brake system warning light is on
Is the parking brake released? (→P. 215)
Depending on the situation, other types of warning buzzer may also sound.
( →P. 551, 560)
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. ( →P. 560)
●When a warning light turns on or a warning message is displayed, refer to
P. 551, 560.
●Stop the vehicle in a safe place and replace the flat tire with the spare tire.
(→P. 581)
●Try the procedure for when the vehicle becomes stuck in mud, dirt, or
snow. ( →P. 607)
A warning buzzer sounds during driving
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is displayed
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck

665Alphabetical index
RAV4-HV_OM_OM42B81U_(U)
Alphabetical index
A/C ............................................ 430Air conditioning filter ............. 520
Automatic air conditioning
system ......... ....................... 430
Micro dust and pollen filter .... 432
ABS (Anti-lock Brake System) .................................. 312 Function ................................ 312
Warning light ......................... 552
Air conditioning filter .............. 520
Air conditioning system.......... 430 Air conditioning filter ............. 520
Automatic air conditioning system ......... ....................... 430
Micro dust and pollen filter .... 432
Airbags ....................................... 38 Airbag operating conditions .... 46
Airbag precautions for
your child .............................. 41
Airbag warning light .............. 551
Correct driving posture ........... 28
Curtain shield airbag operating conditions ............. 46
Curtain shield airbag precautions ........................... 43
Front passenger occupant classification syst em............. 51
General airbag precautions .... 41
Locations of airbags................ 38
Modification and disposal of airbags.............................. 45
Side airbag operating conditions ............................. 46
Side airbag precautions .......... 43
Side and curtain shield airbags operating
conditions ............................. 46
Side and curtain shield airbags precautions .............. 43 SRS airbag instructions for
Canadian owners ............... 651
SRS airbags ........................... 38
All-wheel drive system............ 313
Anchor brackets ........................ 64
Antenna Radio .................................... 354
Smart key system ................. 136
Anti-lock brake system (ABS) ...................................... 312 Function ................................ 312
Warning light......................... 552
Approach warning Dynamic radar cruise
control ................................ 275
Armrest..................................... 459
Assist grips .............................. 460
Audio input ...................... 338, 372
Audio system ........................... 333 Audio input.................... 338, 372
AUX port/USB port ....... 338, 372
Bluetooth
® audio .................. 385
CD player.............................. 355
iPod ...................................... 362
MP3/WMA disc ..................... 355
Optimal use .......................... 352
Portable music player ........... 338
Radio .................................... 353
Steering wheel audio switch ................................. 337
USB memory ........................ 367
Automatic air conditioning system
Air conditioning filter ............. 520
Automatic air conditioning system .......... ...................... 430
Automatic High Beam ............. 221
Automatic light control system.................................... 219
AUX port ........................... 338, 372
Auxiliary box ............................ 446
A

666Alphabetical index
RAV4-HV_OM_OM42B81U_(U)
Back doorBack door.............................. 119
Jam protection function......... 126
Power back door ................... 122
Touchless power back
door .................................... 121
Wireless remote control ........ 108
Back-up lights
Replacing light bulbs............. 536
Wattage ................................ 618
Battery (12-volt battery)
Battery checking ................... 500
If the 12-volt battery is discharged ...................... 597
Preparing and checking before winter....................... 321
Warning message ................. 571
Battery (traction battery)........... 79
Bluetooth
®................................ 418
Audio system ................. ....... 385
Hands-free system (for cellular phone) ............. 387
Registering a Bluetooth
®
device ................................. 378
Selecting a Bluetooth
®
device ................................. 380
Wireless
communication ................... 373
Bluetooth
® audio ..................... 385
Bluetooth® phone
(Entune Audio) Deleting the call history......... 404
Making a call ......................... 389
Managing the contacts.......... 404
Message function.................. 396
Phone settings ...................... 402
Receiving a call..................... 392
Speaking on the phone ......... 393
Bottle holders .......................... 446 Brake
Fluid ...................................... 498
Parking brake ....................... 215
Warning light/message..................... 551, 561
Brake assist ............................. 312
Break-in tips............................. 171
Brightness control Instrument panel light control .................................. 94
BSM (Blind Spot Monitor) ....... 302
Blind Spot Monitor function............................... 306
Rear Cross Traffic Alert
function............................... 309
Care .................................. 474, 477 Aluminum wheels ................. 475
Exterior ................................. 474
Interior .................................. 477
Radar sensor ........................ 305
Seat belts.............................. 478
Cargo capacity......................... 610
Cargo hooks ............................ 447
Catch protection function....... 163
CD player.................................. 355
Chains ...................................... 321
Child restraint system............... 59 Booster seats, definition ......... 59
Booster seats, installation....... 70
Convertible seats, definition ............................... 59
Convertible seats, installation ............................ 66
Front passenger occupant
classification syst em ............ 51
Infant seats, definition............. 59
B
C

667Alphabetical index
RAV4-HV_OM_OM42B81U_(U)
Infant seats, installation .......... 66
Installing CRS with LATCH system ..................... 64
Installing CRS with seat belts ...................................... 66
Installing CRS with top tether strap ........................... 71
Child safety ................................ 58
12-volt battery precautions ................. 503, 600
Airbag precautions .................. 41
Back door precautions .......... 129
Child restraint system ............. 59
How your child should
wear the seat belt ................. 34
Installing child restraints ......... 63
Moon roof precautions .......... 167
Power window lock switch ................................. 162
Power window
precautions ......................... 164
Rear door child-protectors .... 116
Removed key battery precautions ......................... 523
Seat belt extender precautions ........................... 37
Seat belt precautions .............. 35
Seat heater precautions........ 438
Child-protectors....................... 116
Cleaning ........................... 474, 477 Aluminum wheels.................. 475
Exterior ................................. 474
Interior................................... 477
Radar sensor ................ 305, 571
Seat belts .............................. 478
Clock ........................................... 99
Coat hooks ............................... 459
Compass .................................. 468
Condenser ................................ 497
Console box ............................. 444 Coolant ..................................... 496
Capacity................................ 614
Checking............................... 496
Preparing and checking before winter ...................... 321
Cooling system Hybrid system overheating ........................ 602
Cruise control Cruise control ....................... 280
Dynamic radar cruise control ................................ 268
Cup holders ............................. 445
Curtain shield airbags............... 38
Customizable features ............ 635
Daytime running light system.................................... 218
Deck board ............................... 456
Defogger
Outside rear view mirrors ..... 433
Rear window ......................... 433
Windshield ............................ 432
Dimension ................................ 610
Dinghy towing.......................... 200
Display Dynamic radar cruise control ................................ 268
Energy monitor/consumption
screen ................................ 101
Intuitive parking assist .......... 285
LDA (Lane Departure Alert with steering control) .......... 263
Multi-information display ......... 97
Toyota parking assist monitor
*............................. 285
Warning message................. 560
Do-it-yourself maintenance .... 487
D
*: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.

668Alphabetical index
RAV4-HV_OM_OM42B81U_(U)
DoorsAutomatic door locking
and unlocking system ......... 116
Back door.............................. 119
Door glasses ......................... 162
Door lock....................... 113, 119
Open door warning buzzer................................. 137
Open door warning message ............................. 562
Outside rear view mirrors...... 159
Rear door child-protectors .... 116
Side doors............................. 113
Driver’s seat belt reminder
light......................................... 553
Driver’s seat position memory .................................. 150
Driving ...................................... 170 Break-in tips .......................... 171
Correct posture ....................... 28
Driving in the rain .................. 171
Driving mode select switch ................................. 209
Hybrid vehicle driving tips ...................................... 318
Procedures ........................... 170
Winter drive tips .................... 321
Driving position memory ........ 150
Dynamic radar cruise control .................................... 268
Function ................................ 268
Warning message ................. 562
ECB (Electronically Controlled Brake System) .... 312
Eco drive mode ........................ 209
EDR (Event data recorder) ........ 11
E-Four ....................................... 313 Electric Power Steering
(EPS) ...................................... 312
Function ................................ 312
Warning light......................... 552
Electronically Controlled
Brake System (ECB) ............. 312
Electronic key .......................... 108 Battery-saving function ......... 137
If the electronic key does
not operate properly ........... 595
Replacing the battery............ 522
Emergency, in case of If a warning buzzer sounds................................ 551
If a warning light turns on .............................. 551
If a warning message is
displayed ............................ 560
If the 12-volt battery is discharged.......................... 597
If the electronic key does not operate properly ........... 595
If the hybrid system will not
start .................................... 593
If you have a flat tire ............. 581
If you lose your keys ............. 109
If you think something is wrong ................................. 550
If your vehicle becomes stuck ................................... 607
If your vehicle has to be stopped in an
emergency ......................... 543
If your vehicle needs to be towed.................................. 544
If your vehicle overheats....... 602
Emergency flashers ................ 542
Energy monitor/consumption screen .................................... 101
E

669Alphabetical index
RAV4-HV_OM_OM42B81U_(U)
EngineAccessory mode ................... 202
Compartment ........................ 492
Engine switch (power switch) .................... 201
Hood ..................................... 489
How to start the hybrid system ......... ....................... 201
Identification number ............ 612
If the hybrid system will not start .................................... 593
Ignition switch (power switch) .................... 201
Overheating .......................... 602
Power switch......................... 201
Engine coolant ......................... 496 Capacity ................................ 614
Checking ............................... 496
Preparing and checking before winter....................... 321
Engine oil ................................. 493 Capacity ................................ 613
Checking ............................... 493
Preparing and checking before winter....................... 321
Engine switch (power switch) ....................... 201
Entune Audio ........................... 333 AUX Port/USB port ............... 338
Basic Audio Operations ........ 339
CD player .............................. 355
iPod....................................... 362
Listening to Bluetooth
®
Audio .................................. 385
Radio .................................... 353
Steering wheel audio switches.............................. 337
USB memory ........................ 367
Using a Bluetooth
®
Phone ................................. 387
Using the AUX port ............... 372 Entune Audio Plus
*EPS (Electric Power
Steering) ................................ 312 Function ................................ 312
Warning light......................... 552
EV drive mode ......................... 206
Event data recorder (EDR)........ 11
Exhaust gas precautions .......... 74
Flat tire ..................................... 581
Floor mats .................................. 26
Fluid Brake .................................... 616
Hybrid transmission .............. 615
Washer ................................. 499
Fog lights ................................. 226
Replacing light bulbs ............ 531
Switch ................................... 226
Wattage ................................ 618
Front passenger occupant classification system .............. 51
Front seats ............................... 145
Adjustment............................ 145
Cleaning ............................... 477
Correct driving posture ........... 28
Driving position memory ....... 150
Head restraints ..................... 152
Seat heaters ......................... 438
Seat position memory ........... 150
Front side marker lights ......... 216 Light switch ........................... 216
Replacing light bulbs ............ 531
Wattage ................................ 618
Front turn signal lights ........... 214 Replacing light bulbs ............ 530
Turn signal lever ................... 214
Wattage ................................ 618
F
*: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.

670Alphabetical index
RAV4-HV_OM_OM42B81U_(U)
Fuel ........................................... 612Capacity ................................ 612
Fuel gauge .............................. 93
Information ............................ 619
Refueling............................... 234
Type ...................................... 612
Warning light ......................... 552
Fuel consumption
information ............................ 101
Fuel filler door.......................... 234 Refueling............................... 234
Fuses ........................................ 524
Garage door opener ................ 461
Gauges ....................................... 93
Glove box ................................. 444
Grocery bag hooks .................. 447
Hands-free system (for cellular phone)................ 389
HD Radio
® system*
Head restraints ........................ 152
Headlights ................................ 216
Automatic High Beam ........... 221
Light switch ........................... 216
Replacing light bulbs............. 528
Wattage ................................ 618
Heaters
Automatic air conditioning system ......... ....................... 430
Heated steering wheel .......... 439
Outside rear view mirrors...... 433
Seat heaters ......................... 439
High mounted stoplight
Replacing .............................. 538
Hill-start assist control............ 312
Hood ......................................... 489 Hooks
Cargo hooks ......................... 447
Coat hooks ........................... 459
Grocery bag hooks ............... 447
Retaining hooks
(floor mat) ............................. 26
Horn .......................................... 155
Hybrid battery (traction battery) Location .................................. 79
Specification ......................... 613
Hybrid battery (traction
battery) air vents ..................... 80
Hybrid system............................ 75 Emergency shut off
system .......... ..................... ... 80
Energy monitor/ consumption screen ........... 101
EV drive mode ...................... 206
High voltage components ....... 79
Hybrid System Indicator ......... 95
Hybrid system precautions........................... 79
Hybrid vehicle driving
tips...................................... 318
If the hybrid system will not start .................................... 593
Overheating .......................... 602
Power (ignition) switch.......... 201
Regenerative braking ............. 77
Starting the hybrid system .... 201
Vehicle proximity notification
system .......... ..................... ... 76
Hybrid System Indicator ........... 95
Hybrid transmission................ 208
If the shift lever cannot be shifted from P ..................... 212
G
H