TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

3814-6. Driving tips
4
Driving
Specific design characteris-
tics give it a higher center of
gravity than ordinary passen-
ger cars. This vehicle design
feature causes this type of
vehicle to be more likely to
rollover. And, utility vehicles
have a significantly higher
rollover rate than other types
of vehicles.
 An advantage of the higher
ground clearance is a better
view of the road allowing you
to anticipate problems.
 It is not designed for corner-
ing at the same speeds as
ordinary passenger cars any
more than low-slung sports
cars are designed to perform
satisfactorily under off-road
conditions. Therefore, sharp
turns at excessive speeds
may cause the vehicle to roll-
over.
When driving your vehicle off-
Utility vehicle precau-
tions
This vehicle belongs to the
utility vehicle class, which
has higher ground clear-
ance and narrower tread in
relation to the height of its
center of gravity to make it
capable of performing in a
wide variety of off-road
applications.
Utility vehicle feature
WARNING
■Utility vehicle precautions
Always observe t he following pre-
cautions to minim ize the risk of
death, serious injury or damage to
your vehicle:
●In a rollover crash, an unbelted
person is significantly more
likely to die than a person wear-
ing a seat belt. Therefore, the
driver and all passengers
should always fasten their seat
belts.
●Avoid sharp turns or abrupt
maneuvers, if at all possible.
Failure to operat e this vehicle
correctly may result in loss of
control or vehicle rollover caus-
ing death or serious injury.
●Loading cargo on the roof lug-
gage carrier (if e quipped) will
make the center of the vehicle
gravity higher. Avoid high
speeds, sudden starts, sharp
turns, sudden braking or abrupt
maneuvers, otherwise it may
result in loss of control or vehi-
cle rollover du e to failure to
operate this vehicle correctly.
●Always slow down in gusty
crosswinds. Because of its pro-
file and higher ce nter of gravity,
your vehicle is more sensitive to
side winds than an ordinary
passenger car. Slowing down
will allow you to have better
control.
●Do not drive horizontally across
steep slopes. Driving straight up
or straight down is preferred.
Your vehicle (or any similar off-
road vehicle) can tip over side-
ways much more easily than
forward or backward.
Off-road driving

3824-6. Driving tips
road, please observe the follow-
ing precautions to ensure your
driving enjoyment and to help
prevent the closure of areas to
off-road vehicles:
Drive your vehicle only in
areas where off-road vehicles
are permitted to travel.
 Respect private property. Get
owner’s permission before
entering private property.
 Do not enter areas that are
closed. Honor gates, barriers
and signs that restrict travel.
 Stay on established roads.
When conditions are wet,
driving techniques should be
changed or travel delayed to
prevent damage to roads.
■Additional information for off-
road driving
For owners in U.S. mainland,
Hawaii and Puerto Rico:
To obtain additional information per-
taining to driving your vehicle off-
road, consult the following organiza-
tions: • State and Local Parks and Recre-
ation Departments
• State Motor Vehicle Bureau
• Recreational Vehicle Clubs
• U.S. Forest Service and Bureau of Land Management
WARNING
■Off-road driving precautions
Always observe t he following pre-
cautions to minim ize the risk of
death, serious injury or damage to
your vehicle:
●Drive carefully when off the
road. Do not take unnecessary
risks by driving in dangerous
places.
●Do not grip the steering wheel
spokes when driving off-road. A
bad bump could jerk the wheel
and injure your hands. Keep
both hands and especially your
thumbs on the ou tside of the
rim.
●Always check your brakes for
effectiveness immediately after
driving in sand, mud, water or
snow.
●After driving through tall grass,
mud, rock, sand, rivers, etc.,
check that there is no grass,
bush, paper, rags, stone, sand,
etc. adhering or trapped on the
underbody. Clear off any such
matter from the underbody. If
the vehicle is used with these
materials trapped or adhering to
the underbody, a breakdown or
fire could occur.

3834-6. Driving tips
4
Driving
WARNING
●When driving off-road or in rug-
ged terrain, do not drive at
excessive speeds, jump, make
sharp turns, strike objects, etc.
This may cause loss of control
or vehicle rollover causing
death or serious injury. You are
also risking expensive damage
to your vehicle’s suspension
and chassis.
NOTICE
■To prevent the water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the hybrid battery (traction
battery), hybrid s ystem or other
components does not occur.
●Water entering the engine com-
partment may cause severe
damage to the hybrid system.
Water entering the interior may
cause the hybrid battery (trac-
tion battery) stowed under the
rear seats to short circuit.
●Water entering t he hybrid trans-
mission will cause deterioration
in transmission quality. The
malfunction indicator may come
on, and the vehicle may not be
drivable.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transaxle case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated around brake discs
may affect braking efficiency
and may damage brake system
components.
●Always perform a maintenance
inspection after each day of off-
road driving that has taken you
through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

3844-6. Driving tips

385
5
5
Audio
Audio
5-1. Basic functionButtons overview......... 387
Menu screen ............... 389
Status icon .................. 390
“Setup” screen ............ 392
5-2. Basic information before operation
Initial screen ................ 393
Touch screen .............. 394
Home screen............... 396
Entering letters and num- bers/list screen operation.................................. 397
Screen adjustment ...... 400
Linking multi-information display and the system
.................................. 401
5-3. Connectivity settings Registering/Connecting a Bluetooth
® device ..... 402
Setting Bluetooth
® details
.................................. 406
Wi-Fi
® Hotspot ............ 414
5-4. Apple CarPlay/Android Auto
Apple CarPlay
®/Android
Auto ........................... 419
5-5. Other settings General settings .......... 426
Voice settings.............. 430
Vehicle settings ........... 4315-6. Using the audio/visual
system
Quick reference ........... 432
Some basics................ 433
5-7. Radio operation AM/FM/SiriusXM (SXM) radio .......................... 437
5-8. Media operation USB memory ............... 444
iPod/iPhone (Apple Car- Play) .......................... 446
Android Auto ............... 449
Bluetooth
® audio ......... 450
5-9. Audio/visual remote con- trols
Steering switches ........ 454
5-10.Audio settings Setup ........................... 456
5-11.Tips for operating the audio/visual system
Operating information.. 458
5-12.Voice command system operation
Voice comm and system
.................................. 470
Command list .............. 473

386
5-13.Phone operation (Hands-free system for cellular
phones)
Quick reference........... 477
Some basics ............... 478
Placing a call using the Bluetooth
® hands-free sys-
tem ............................ 482
Receiving a ca ll using the
Bluetooth
® hands-free sys-
tem ............................ 485
Talking on the Bluetooth
®
hands-free system..... 486
Bluetooth
® phone message
function...................... 488
5-14.Phone settings Setup........................... 493
5-15.What to do if... (Bluetooth
®)
Troubleshooting .......... 503
5-16.Connected Services over- view
Connected Services .... 507
Type A: Function achieved by using a smartphone or
DCM .......................... 508
Type B: Function achieved by using DCM and the sys-
tem ............................ 510
Type C: Function achieved by using DCM............ 511Type D: Function achieved
by using DCM and a
smartphone ............... 514
5-17.Connected Services oper- ation
Toyota Apps ................ 516
5-18.Setup Toyota Apps settings... 520

3875-1. Basic function
5
Audio
5-1.Basic function
*: Vehicles with Audio onlyFor details about Audio Plus or Premium Audio, refer to “Navigation and
Multimedia System Owner’s Manual”.
By touching the screen with y our finger, you can control the
selected functions. ( P.394, 395)
Press to seek up or down for a radio station or to access a
desired track/file. ( P.437, 444, 446, 450)
Press to access the Bluetooth
® hands-free system. ( P.477)
• When an Apple CarPlay connecti on is established, press to display the
Phone application screen.
*1
Press to display the Toyota Apps screen.*1, 2 (  P.516)
Turn to change the radio station or skip to the next or previou s
track/file. ( P.437, 444, 446, 450)
Press to turn the audio/visual system on and off, and turn it t o
adjust the volume. Press and hold to restart the system. ( P.393,
433)
Buttons overview*
Operations of each part
A
B
C
D
E
F

3885-1. Basic function
When an Apple CarPlay/Android Auto connection is established,
press to display the Maps application screen.
*1
Press to display the audio/visual system screen. (432, 433)
Press to display the “Menu” screen. ( P.389)
Press to display the home screen. ( P.396)
*1: This function is not made available in some countries or areas.
*2: When an Apple CarPlay/Android Auto connection is established, this
function will be unavailable.
●The screen shots in this document
and the actual screens of the sys-
tem differ depending on whether
the functions and/or a contract
existed.
G
H
I
J
WARNING
●For safety, the driver should not
operate the system while
he/she is driving. Insufficient
attention to the r oad and traffic
may cause an accident.

3895-1. Basic function
5
Audio
Press the “MENU” button to display the “Menu” screen.
Displays the clock. Select to display the clock settings screen.
( P.427)
Select to display the audio control screen. ( P.432)
Select to display the hands-free operation screen. ( P.477)
• When an Apple CarPlay connection is established, select to display the
Phone application screen.
*1
Select to display the Toyota Apps screen.*1, 2 (  P.516)
When an Apple CarPlay/Android Auto connection is established
and this button displays “Apple CarPlay”/“Android Auto”, select to
display the home screen of Apple CarPlay/Android Auto.
*1
( P.419)
Select to display the energy monitor/consumption screen.
( P.113)
Select to display the “Setup” screen. ( P.392)
Select to adjust the contrast, brightness, etc. of the display.
( P.400)
*1: This function is not made available in some countries or areas .
*2: When an Apple CarPlay/Android Auto connection is established, this
function will be unavailable.
Menu screen
Menu screen operation
A
B
C
D
E
F
G
H

3905-1. Basic function
Indicate during data commu-
nication performed via Data
Communication Module
(DCM)
*1
The reception level of Data
Communication Module
(DCM) display
*1 ( P.390)
The reception level of the
connected phone display
( P.390)
Remaining battery charge
display ( P.391)
Bluetooth
® phone connection
condition display ( P.391)
Wi-Fi
® connection condition
display
*1, 2 (  P.414)
*1: Vehicles equipped with DCM
*2: This function is not made avail-
able in some countries or areas.
●The number of status icons that
can be displayed differs depend-
ing on the displayed screen.
The level of reception does not
always correspond with the level
displayed on the cellular phone.
The level of reception may not
be displayed depending on the
phone you have.
When the cellular phone is out
of the service area or in a place
inaccessible by radio waves,
/ is displayed.
“Rm” is displayed when receiv-
ing in a roaming area. While
roaming, display “Rm” top-left
on the icon.
The receiving area may not be
displayed depending on the type
of Bluetooth
® phone you have.
While connected with cellular
phone
Status icon
Status icons are displayed
at the top of the screen.
Status icon explanation
A
B
C
D
E
F
5HFHSWLRQOHYHOGLVSOD\
Reception LevelIndicators
Poor
Excellent