check engine TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-16.Connected Services over-view
Connected Services ...... 507
Type A: Function achieved by using a smartphone or DCM
.................................... 508
Type B: Function achieved by using DCM and the system
.................................... 510
Type C: Function achieved by using DCM.............. 511
Type D: Function achieved by using DCM and a smart-
phone .......................... 514
5-17.Connected Services opera- tion
Toyota Apps .................. 516
5-18.Setup Toyota Apps settings .... 520
6-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 522
Heated steering wheel/seat heaters/seat ventilators 529
6-2. Using the interior lights Interior lights list ............ 532
6-3. Using the storage features List of storage features . 535
Luggage compartment fea- tures ............................ 539
6-4. Using the other interior fea- tures
Other interior features ... 544
Garage door opener...... 5547-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 564
Cleaning and protecting the vehicle interior ............. 567
7-2. Maintenance Maintenance requirements.................................... 570
General maintenance .... 571
Emission inspection and maintenance (I/M) programs
.................................... 574
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 575
Hood .............................. 577
Positioning a floor jack .. 578
Engine compartment ..... 580
12-volt battery................ 586
Tires .............................. 588
Tire inflation pressure .... 602
Wheels .......................... 604
Air conditioning filter ...... 606
Cleaning the hybrid battery (traction battery) air intake
vent and filter .............. 608
Wiper insert replacement .................................... 612
Wireless remote control/elec- tronic key battery ......... 615
Checking and replacing fuses .................................... 618
Light bulbs ..................... 620
6Interior features
7Maintenance and care

9
Toyota Safety Sense 2.0
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/ Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the front camera (available only when certain
safety systems are activated,
which varies depending on
the vehicle specifications). • Hybrid battery (traction bat-
tery) status
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
Vehicle data recording

17Pictorial index
Precautions against winter season ......................................P.378
To prevent freezing (windshield wiper de-icer)
*...................P.527
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.565
Replacing the wiper insert .................................... ...............P.612
Fuel filler door ............................................... .....................P.241
Refueling method ............................................... ..................P.241
Fuel type/fuel tan k capacity .................................................P.679
Tires ....................................................................................P.588
Tire size/inflation pressure ................................... ................P.684
Winter tires/tire chain ........................................ ...................P.378
Checking/rotation/tire pressure warning system
*.................P.588
Coping with flat tires......................................... ....................P.652
Hood ....................................................................................P.577
Opening ........................................................ .......................P.577
Engine oil ..................................................... ........................P.680
Coping with overheat ........................................... ................P.671
Warning messages ..............................................................P.648
Headlights..................................................... ......................P.229
Turn signal lights ...............................................................P.223
Parking lights .....................................................................P.229
Daytime running lights .. ....................................................P.229
Side marker lights ............................................. .................P.229
Fog lights
*............................................................... ............P.235
Stop lights/tail lights/turn s ignal lights ....................P.223, 229
Tail lights .................................................... ........................P.229
Back-up lights
Light bulbs of the exterior lights for driving
(Replacing method: P .620, Watts: P.686)
E
F
G
H
I
J
K
L
M
N
O

962-1. Instrument cluster
nated.
●The shift lever is in a range other
than D or S.
■Outside temperature display
●In the following si tuations, the cor-
rect outside tempe rature may not
be displayed, or the display may
take longer than normal to
change.
• When stopped, or driving at low speeds (less than 12 mph [20
km/h])
• When the outside temperature has changed su ddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
●Displays the outside temperature
within the range of -40°F (-40°C)
to 122°F (50°C).
●When the outside temperature is
approximately 37°F (3°C) or
lower, the indicator will flash
for approximately 10 seconds,
then stay on.
■Liquid crystal display
 P.104
Switches the items of the odom-
eter, trip meter A and trip meter
B by pressing the “ODO TRIP”
switch.
When the trip meter is dis-
played, pressing and holding the
switch will reset the trip meter.
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before using the liquid
crystal information display. At
extremely low temperatures, the
display monitor may respond
slowly, and display changes may
be delayed.
For example, there is a lag
between the driver’s shifting and
the new shift r ange appearing on
the display. This lag could cause
the driver to downshift again,
causing rapid and excessive
engine braking and possibly an
accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
The engine may be overheating if
the engine coolant temperature
gauge is in the red zone (“H”). In
this case, immediately stop the
vehicle in a safe place, and check
the engine after it has cooled
completely. ( P.671)
Using the “ODO TRIP”
switch

1012-1. Instrument cluster
2
Vehicle status information and indicators
Power area
Shows that an Eco-friendly driving
range is being exceeded (during full
power driving etc.)
*: When used in this manual, “regen- eration” refers to the conversion of
energy created by the movement
of the vehicle into electrical
energy.
In the following situ ation, the Hybrid
System Indicator does not operate.
●“READY” indicator is not illumi-
nated.
●The shift lever is in a range other
than D or S.
■Outside temperature display
●In the following si tuations, the cor-
rect outside tempe rature may not
be displayed, or the display may
take longer than normal to
change.
• When stopped, or driving at low
speeds (less than 12 mph [20
km/h])
• When the outside temperature
has changed su ddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
●Displays the outside temperature
within the range of -40°F (-40°C)
to 122°F (50°C).
●When the outside temperature is
approximately 37°F (3°C) or
lower, the indicator will flash
for approximately 10 seconds,
then stay on.
■Liquid crystal display
 P.104
■Customization
Settings (e. g. meter display) can be changed on the screen of the
multi-informat
ion display. (P.108)
Switches the items of the odom-
eter, trip meter A and trip meter
B by pressing the “ODO TRIP”
switch.
When the trip meter is dis-
played, pressing and holding the
switch will reset the trip meter.
E
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before using the liquid
crystal information display. At
extremely low temperatures, the
display monitor may respond
slowly, and display changes may
be delayed.
For example, there is a lag
between the driver’s shifting and
the new shift r ange appearing on
the display. This lag could cause
the driver to downshift again,
causing rapid and excessive
engine braking and possibly an
accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
The engine may be overheating if
the engine coolant temperature
gauge is in the red zone (“H”). In
this case, immediately stop the
vehicle in a safe place, and check
the engine after it has cooled
completely. ( P.671)
Using the “ODO TRIP”
switch

1924-1. Before driving
WARNING
●Do not adjust the position of the
steering wheel, the seat, or the
inside or outside rear view mir-
rors while driving.
Doing so may result in a loss of
vehicle control.
●Always check that all passen-
gers’ arms, head or other parts
of their body are not outside the
vehicle.
●Do not drive in excess of the
speed limit. Even if the legal
speed limit permits it, do not
drive over 85 mph (140 km/h)
unless your vehicle has high-
speed capability tires. Driving
over 85 mph (140 km/h) may
result in tire failure, loss of con-
trol and possible injury. Be sure
to consult a tire dealer to deter-
mine whether the tires on your
vehicle are high-speed capabil-
ity tires or not before driving at
such speeds.
■When driving on slippery
road surfaces
●Sudden braking, acceleration
and steering may cause tire
slippage and reduce your ability
to control the vehicle.
●Sudden acceleration, engine
braking due to shifting, or
changes in engine speed could
cause the vehicle to skid.
●After driving through a puddle,
lightly depress the brake pedal
to make sure that the brakes
are functioning properly. Wet
brake pads may prevent the
brakes from functioning prop-
erly. If the brakes on only one
side are wet and not functioning
properly, steering control may
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while a fo rward driving
position is selected, or roll for-
ward while the shift lever is in R.
Doing so may result in an acci-
dent or damage to the vehicle.
●Do not shift the sh ift lever to P
while the vehicle is moving.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the sh ift lever to R
while the vehicle is moving for-
ward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to a
driving position while the vehicle
is moving backward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Moving the shift lever to N while
the vehicle is moving will disen-
gage the hybrid system. Engine
braking is not a vailable with the
hybrid system disengaged.
●Be careful not to shift the shift
lever with the accelerator pedal
depressed.
Shifting the shift lever to a gear
other than P or N may lead to
unexpected rapid acceleration
of the vehicle that may cause an
accident and result in death or
serious injury. Doing so can
damage the transmission and
may result in a loss of vehicle
control.

1934-1. Before driving
4
Driving
WARNING
■If you hear a squealing or
scraping noise (brake pad
wear limit indicators)
Have the brake pads checked and
replaced by your Toyota dealer as
soon as possible.
Rotor damage may result if the
pads are not replaced when
needed.
It is dangerous to drive the vehicle
when the wear lim its of the brake
pads and/or those of the brake
discs are exceeded.
■When the vehicle is stopped
●Do not depress t he accelerator
pedal unnecessarily.
If the vehicle is in any gear other
than P or N, the vehicle may
accelerate suddenly and unex-
pectedly, causing an accident.
●In order to prev ent accidents
due to the vehicle rolling away,
always keep depressing the
brake pedal while stopped with
the “READY” indicator is illumi-
nated, and appl y the parking
brake as necessary.
●If the vehicle is stopped on an
incline, in order to prevent acci-
dents caused by the vehicle roll-
ing forward or backward, always
depress the brake pedal and
securely apply the parking
brake as needed.
●Avoid revving or racing the
engine.
Running the engine at high
speed while the vehicle is
stopped may cause the exhaust
system to overheat, which could
result in a fire if combustible
material is nearby.
■When the vehicle is parked
●Do not leave gla sses, cigarette
lighters, spray cans, or soft
drink cans in the vehicle when it
is in the sun.
Doing so may result in the fol-
lowing:
• Gas may leak from a cigarette lighter or spray can, and may
lead to a fire.
• The temperature inside the vehicle may cause the plastic
lenses and plastic material of
glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray
over the interior of the vehicle,
and may also cause a short cir-
cuit in the vehicl e’s electrical
components.
●Do not leave cigarette lighters in
the vehicle. If a cigarette lighter
is in a place such as the glove
box or on the floor, it may be lit
accidentally when luggage is
loaded or the se at is adjusted,
causing a fire.
●Do not attach adhesive discs to
the windshield or windows. Do
not place containers such as air
fresheners on the instrument
panel or dashboard. Adhesive
discs or containers may act as
lenses, causing a fire in the
vehicle.
●Do not leave a door or window
open if the curved glass is
coated with a metallized film
such as a silver-colored one.
Reflected sunlight may cause
the glass to act a s a lens, caus-
ing a fire.

2084-1. Before driving
4Apply the parking brake
firmly.
5 Shift into P and turn off the
hybrid system.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the hybrid system. Be
sure to keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R.
3 If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.224)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transmis-
sion, differential or wheel bearing),
Toyota recommends that you do not
tow a trailer unt il the vehicle has
been driven for over 500 miles (800
km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 45 mph
(72 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a traile r, your vehicle
will require more f requent mainte-
nance due to the additional load. (See “Scheduled Maintenance
Guide” or “Owner
’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of tra iler towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and t railer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize (if
enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.).
●After the trailer swaying has
stopped:
• Stop in a safe place. Get all occu- pants out of the vehicle.
• Check the tires of the vehicle and
the trailer.
• Check the load in the trailer. Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that

2174-2. Driving procedures
4
Driving
If the hybrid system is stopped
with the shift lever in a position
other than P, the power switch
will not be turned to OFF but
instead be turned to ACC. Per-
form the following procedure to
turn the switch to OFF:
1 Check that the parking brake
is set.
2 Shift the shift lever to P.
3 Check that “ACCESSORY” is
displayed on the multi-infor-
mation display and press the
power switch shortly and
firmly.
4 Check that “ACCESSORY”
or “IGNITION ON” on the
multi-information display is
off. Turns EV drive mode on/off
When EV drive mode is turned on,
the EV drive mode indicator will
come on. Pressing the switch when
in EV drive mode will return the
vehicle to normal driving (using the
gasoline engine and electric motor
[traction motor]).
When stopping the hybrid
system with the shift lever
in a position other than P
NOTICE
■To prevent 12-volt battery dis-
charge
Do not stop the hybrid system
when the shift lever is in a position
other than P. If th e hybrid system
is stopped in another shift lever
position, the powe r switch will not
be turned to OFF but instead be
turned to ACC. If the vehicle is left
in ACC, 12-volt bat tery discharge
may occur.
EV drive mode
In EV drive mode, electric
power is supplied by the
hybrid battery (traction bat-
tery), and only the electric
motor (traction motor) is
used to drive the vehicle.
This mode allows you to
drive in residential areas
early in the morning and
late at night, or in indoor
parking lots etc. without
concern for noises and gas
emissions.
However, when the vehicle
proximity notification sys-
tem is active, the vehicle
may produce sound.
Operating instructions

3734-5. Using the driving support systems
4
Driving
MessageDetails/Actions
“AWD System Over-heated Switching to 2WD Mode”
AWD system is overheating.
Stop the vehicle in a sa fe place and let the
engine idle.
Once the display message on the multi-informa-
tion display turns off, there is no problem continu-
ing to drive.
If the message does not disappear, have your
vehicle checked by your Toyota dealer immedi-
ately.
“AWD System Over- heated 2WD Mode Engaged”
The vehicle switched from all-wheel drive (AWD)
to front wheel drive due to overheating.
 Stop the vehicle in a sa fe place and let the
engine idle.
Once the display message on the multi-informa-
tion display turns off, the AWD system returns to
normal.
If the message does not disappear, have your
vehicle checked by your Toyota dealer immedi-
ately.
“AWD System Malfunc- tion 2WD Mode
Engaged Visit Your Dealer”A malfunction occurred in the AWD system.
 Have your vehicle checked by your Toyota
dealer immediately.
WARNING
■The ABS does not operate
effectively when
●The limits of tire gripping perfor-
mance have been exceeded
(such as excessively worn tires
on a snow covered road).
●The vehicle hydroplanes while
driving at high speed on wet or
slick roads.
■Stopping distance when the
ABS is operating may exceed
that of normal conditions
The ABS is not designed to
shorten the vehicle’s stopping dis-
tance. Always maintain a safe dis-
tance from the veh icle in front of
you, especially in the following sit-
uations:
●When driving on dirt, gravel or
snow-covered roads
●When driving with tire chains
●When driving over bumps in the
road