oil level TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

6TABLE OF CONTENTS
8-1. Essential informationEmergency flashers ...... 630
If your vehicle has to be stopped in an emergency.................................... 631
If the vehicle is trapped in ris- ing water...................... 632
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 633
If you think something is wrong .......................... 637
If a warning light turns on or a warning buzzer sounds 638
If a warning message is dis- played.......................... 648
If you have a flat tire...... 652
If the hybrid system will not start ............................. 661
If you lose your keys ..... 662
If the fuel filler door cannot be opened ........................ 663
If the electronic key does not operate properly (vehicles
with smart key system) 664
If the 12-volt battery is dis- charged ....................... 666
If your vehicle overheats 671
If the vehicle becomes stuck .................................... 6749-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 678
Fuel information............. 688
Tire information ............. 690
9-2. Customization Customizable features... 700
9-3. Initialization Items to initialize ............ 711
10-1.For owners Reporting safet y defects for
U.S. owners ................. 714
Seat belt instructions for Canadian owners (in
French) ........................ 715
SRS airbag instructions for Canadian owners (in
French) ........................ 716
What to do if... (Trouble- shooting) ..................... 726
Alphabetical Index ........ 729
8When trouble arises9Vehicle specifications
10For owners
Index

902-1. Instrument cluster
*1: These lights turn on when the
power switch is turned to ON to
(Yellow)
Brake system warn-
ing light
*1 (  P.638)
Charging system
warning light
*1
(  P.638)
High coolant tempera-
ture warning light
*2
(  P.639)
Hybrid system over-
heat warning light
*2
(  P.639)
Low engine oil pres-
sure warning light
*2
(  P.639)
(U.S.A.)
Malfunction indicator
lamp
*1 ( P.639)
(Canada)
Malfunction indicator
lamp
*1 ( P.639)
SRS warning light
*1
(  P.640)
(U.S.A.)
ABS warning light*1
(  P.640)
(Canada)
ABS warning light*1
(  P.640)
(Red/yellow)
Electric power steer-
ing system warning
light
*1 ( P.640)
(Flashes or
illuminates)
PCS warning light*1
(  P.641)
(Orange)
LTA indicator
( P.641)
(Flashes)
Intuitive parking assist
OFF indicator
*3 (if
equipped) ( P.641)
(Flashes)
PKSB OFF indica-
tor
*1 (if equipped)
(  P.642)
(Flashes)
RCTA OFF indica-
tor
*1 (if equipped)
(  P.642)
Slip indicator light
*1
(  P.642)
Brake Override Sys-
tem/Drive-Start Con-
trol/PKSB (if
equipped) warning
light
*2 (  P.643)
(Flashes)
Brake hold operated
indicator
*1 ( P.643)
(U.S.A.)
(Flashes)
Parking brake indica-
tor ( P.643)
(Canada)
(Flashes)
Parking brake indica-
tor ( P.643)
Tire pressure warning
light
*1 (if equipped)
(  P.644)
Low fuel level warn-
ing light ( P.644)
Driver’s and front pas-
senger’s seat belt
reminder light
(  P.644)
Rear passengers’ seat
belt reminder light (if
equipped) ( P.645)

2654-5. Using the driving support systems
4
Driving
• LTA is turned on.
• Vehicle speed is approximately 32 mph (50 km/h) or more.
*1
• System recognizes white (yellow) lane lines or a course*2. (When a
white [yellow] line or course*2 is
recognized on only one side, the
system will operat e only for the
recognized side.)
• Width of traffic lane is approxi- mately 9.8 ft. ( 3 m) or more.
• Turn signal lever is not operated. (Vehicles with BSM: Except when
another vehicle is in the lane on
the side where the turn signal was
operated)
• Vehicle is not being driven around
a sharp curve.
• No system malfunctions are detected. ( P.267)
*1: The function opera tes even if the
vehicle speed is less than
approximately 32 mph (50 km/h)
when the lane centering function
is operating.
*2: Boundary between asphalt and the side of the road, such as
grass, soil, or a curb
●Steering assist function
This function oper ates when all of
the following conditions are met in
addition to the operation conditions
for the lane departure alert function.
• Setting for “Steering Assist” in the
screen of the mu lti-information
display is set to “ON”. ( P.103)
• Vehicle is not a ccelerated or
decelerated by a fixed amount or
more.
• Steering wheel is not operated
with a steering force level suitable
for changing lanes.
• ABS, VSC, TRAC and PCS are
not operating.
• TRAC or VSC is not turned off.
• Hands off steering wheel warning is not displayed. ( P.266)
●Vehicle sway warning function This function operates when all of
the following conditions are met.
• Setting for “Sway Warning” in the
screen of the multi-information
display is set to “ON”. ( P.103)
• Vehicle speed is approximately 32 mph (50 km/h) or more.
• Width of traffic lane is approxi-
mately 9.8 ft. (3 m) or more.
• No system malfunctions are detected. ( P.267)
●Lane centering function
This function operates when all of
the following conditions are met.
• LTA is turned on.
• Setting for “Steering Assist” and
“Lane Center” in the screen of
the multi-information display are
set to “ON”. ( P.103)
• This function recognizes white (yellow) lane lines or the position
of a preceding v ehicle (except
when the preceding vehicle is
small, such as a motorcycle).
• The dynamic radar cruise control with full-speed ran ge is operating
in vehicle-to-vehicle distance con-
trol mode.
• Width of traffic lane is approxi- mately 10 to 13 ft. (3 to 4 m).
• Turn signal lever is not operated.
• Vehicle is not being driven around a sharp curve.
• No system malfunctions are detected. ( P.267)
• Vehicle does not accelerate or
decelerate by a fixed amount or
more.
• Steering wheel is not operated
with a steering force level suitable
for changing lanes.
• ABS, VSC, TRAC and PCS are
not operating.
• TRAC or VSC is not turned off.
• Hands off steering wheel warning is not displayed. ( P.266)
• The vehicle is being driven in the center of a lane.
• Steering assist function is not operating.

3784-6. Driving tips
Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Power control unit coolant
• Washer fluid
Have a service technician
inspect the condition of the
12-volt battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so m ay result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specifi ed for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use LTA (Lane Tracing
Assist) system.
NOTICE
■Repairing or replacing snow
tires (vehicles with tire pres-
sure warning system)
Request repairs or replacement of
snow tires from your Toyota
dealer or legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.

5717-2. Maintenance
7
Maintenance and care
■Resetting the message indicat-
ing maintenance is required
After the required maintenance is
performed according to the mainte-
nance schedule, please reset the
reminder light or message.
To reset the reminder light or mes-
sage, follow the procedure
described below:
1 Press or of the meter
control switches and select
on the multi-information display.
2 Press or of the meter
control switches and select
“Vehicle Settings”. Then press
.
3 Press or of the meter
control switches and select
“Scheduled Maintenance”. Then
press .
4 Select “Yes” and press .
You can perform some mainte-
nance procedures by yourself.
Please be aware that do-it-your-
self maintenance may affect
warranty coverage.
The use of Toyota Repair Manuals
is recommended.
For details about warranty cover-
age, refer to the separate “Owner’s
Warranty Information Booklet” or
“Owner’s Manual Supplement”.
Do-it-yourself mainte-
nance
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WARNING
■If the hybrid system is run-
ning
Turn the hybrid system off and
ensure that there is adequate
ventilation before performing
maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at
the correct level?
(  P.584)
Engine/power
control unit
coolant
Is the
engine/power con-
trol unit coolant at
the correct level?
( P.582)
Engine oil
Is the engine oil at
the correct level?
( P.580)

5757-3. Do-it-yourself maintenance
7
Maintenance and care
7-3.Do-it-yourself maintenance
Do-it-yourself service
precautions
If you perform maintenance
by yourself, be sure to fol-
low the correct procedure as
given in these sections.
Maintenance
ItemsParts and tools
12-volt bat-
tery condi-
tion
( P.586)•Grease
• Conventional
wrench (for termi-
nal clamp bolts)
Brake fluid
level
( P.584)
• FMVSS No.116
DOT 3 or SAE
J1703 brake fluid
• FMVSS No.116 DOT 4 or SAE
J1704 brake fluid
• Rag or paper towel
• Funnel (used only for adding brake
fluid)
Engine/power
control unit
coolant level
( P.582)
• “Toyota Super
Long Life Cool-
ant” or a similar
high quality eth-
ylene glycol-based
non-silicate, non-
amine, non-nitrite
and non-borate
coolant with long-
life hybrid organic
acid technology
For the U.S.A.:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 50% coolant
and 50% deion-
ized water.
For Canada:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 55% coolant
and 45% deion-
ized water.
• Funnel (used only for adding coolant)
Engine oil
level
( P.580)
• “Toyota Genuine
Motor Oil” or
equivalent
• Rag or paper towel
• Funnel (used only for adding engine
oil)
Fuses
( P.618)• Fuse with same
amperage rating
as original
ItemsParts and tools

5807-3. Do-it-yourself maintenance
Fuse boxes (P.618)
Engine oil filler cap ( P.581)
Engine oil level dipstick ( P.580)
Brake fluid reservoir ( P.584)
Radiator ( P.583)
Electric cooling fan
Condenser ( P.583)
Power control unit coolant reservoir ( P.583)
Washer fluid tank ( P.585)
Engine coolant reservoir ( P.582)
■12-volt battery
 P.586
With the engine at operating
temperature and turned off,
Engine compartment
Components
A
B
C
D
E
F
G
H
I
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HQJLQHRLO

5817-3. Do-it-yourself maintenance
7
Maintenance and care
check the oil level on the dip-
stick.
■Checking the engine oil
1 Park the vehicle on level
ground. After warming up the
engine and turning off the
hybrid system, wait more
than 5 minutes for the oil to
drain back into the bottom of
the engine.
2 Holding a rag under the end,
pull the dipstick out.
3 Wipe the dipstick clean.
4 Reinsert the dipstick fully.
5 Holding a rag under the end,
pull the dipstick out and
check the oil level.
Low
Normal
Excessive
The shape of the dipstick may differ
depending on the type of vehicle or
engine.
6Wipe the dipstick and reinsert
it fully.
■Checking the oil type and
preparing the items needed
Make sure to check the oil type
and prepare the items needed
before adding oil.
 Engine oil selection
P.680
 Oil quantity (Low  Full)
1.6 qt. (1.5 L, 1.3 Imp. qt.)
 Item
Clean funnel
■Adding engine oil
If the oil level is below or near
the low level mark, add engine
oil of the same type as that
already in the engine.
1 Remove the oil filler cap by
turning it counterclockwise.
2 Add engine oil slowly, check-
ing the dipstick.
3 Install the oil filler cap by
turning it clockwise.
A
B
C

5827-3. Do-it-yourself maintenance
■Engine oil consumption
A certain amount o f engine oil will
be consumed while driving. In the
following situatio ns, oil consump-
tion may increase, and engine oil
may need to be refilled in between
oil maintenance intervals.
●When the engine is new, for
example directly after purchasing
the vehicle or after replacing the
engine
●If low quality oil or oil of an inap-
propriate viscosity is used
●When driving at high engine
speeds or with a heavy load,
when towing, or when driving
while accelerating o r decelerating
frequently
●When leaving the engine idling for
a long time, or wh en driving fre-
quently through heavy traffic
The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir
when the hybrid system is cold.
■Engine coolant reservoir
WARNING
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants
which may cause skin disorders
such as inflammation and skin
cancer, so care should be taken
to avoid prolonged and
repeated contact. To remove
used engine oil from your skin,
wash thoroughly with soap and
water.
●Dispose of used oil and filters
only in a safe an d acceptable
manner. Do not dispose of used
oil and filters in household trash,
in sewers or onto the ground.
Call your Toyota dealer, service
station or auto parts store for
information concerning recy-
cling or disposal.
●Do not leave used engine oil
within the rea ch of children.
NOTICE
■To prevent serious engine
damage
Check the oil le vel on a regular
basis.
■When replacing the engine oil
●Be careful not to spill engine oil
on the vehicle components.
●Avoid overfilling, or the engine
could be damaged.
●Check the oil level on the dip-
stick every time you refill the
vehicle.
●Be sure the engin e oil filler cap
is properly tightened.
■If oil is spilled on the engine
cover
To prevent the engine cover from
being damaged, remove any
engine oil from the engine cover
as soon as possi ble using a neu-
tral detergent. Do not use an
organic solvent such as brake
cleaner.
Checking the coolant

6508-2. Steps to take in an emergency
tery) are not dirty, have the vehicle
inspected at your Toyota dealer.
■If “Hybrid System Overheated
Output Power Reduced” is
shown
The message may be shown when
driving under severe operating con-
ditions. (For example, when driving
up a long steep hill or driving up a
steep hill in reverse.)
Coping method: P.674
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is shown
This message may be displayed
when the shift lever is in N.
As the hybrid batte ry (traction bat-
tery) cannot be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is shown
This message is displayed when the
hybrid battery (traction battery)
charge has become extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift to P when Parked” is
shown (if equipped)
Message is displayed when the
driver’s door is opened without turn-
ing the power switch to OFF with the
shift lever in any position other than
P.
Shift the shift lever to P.
■If “Shift is in N Release Acceler-
ator Before Shif ting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D or R.
■If “Press Brake when Vehicle is
Stopped Hybrid System may
Overheat” is shown
Message is displayed when the
accelerator pedal is depressed to
maintain the vehicl e position when
stopped on a upward slope, etc.
If this continues, the hybrid system
may overheat.
Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power OFF to Conserve
Battery” is shown (if equipped)
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, operate the hybrid system
for approximately 5 minutes to
recharge the 12- volt battery.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low.
Check the level o f the engine oil,
and add engine oil if necessary.
This message may be displayed if
the vehicle is stopped on a slope.
Move the vehicle to a level surface
and check if the message disap-
pears.
■If “Maintenance Required
Soon” is shown
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perform maintenance.
Please reset the m essage after the
maintenance is performed.
(  P.571)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.