TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

2114-2. Driving procedures
4
Driving
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P. 2 4 2
■If the hybrid system is malfunc-
tioning
 P. 8 0
OFF (“LOCK” position)
The steering wheel is locked and
the key can be rem oved. (The key
can be removed only when the shift lever is in P.)
ACC (“ACC” position)
Some electrical
components such
as the audio sys tem can be used.
ON (“ON” position)
All electrical components can be
used.
START (“START” position)
For starting the hybrid system.
■Turning the key from ACC to
OFF
1 Shift the shift lever to P.
2 Push in the key and turn it to
OFF.
■Key reminder function
A buzzer sounds if the driver’s door
is opened while the power switch is
in OFF or ACC to remind you to
remove the key.
WA R N I N G
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress the accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in death or serious injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
Changing power switch
modes
A
:$ 5 1 , 1 *
■Caution when driving
Do not turn the power switch to
OFF while driving. If, in an emer-
gency and you must turn the
hybrid system off while the vehicle
is moving, turn the power switch
only to ACC to stop the hybrid
system. An accident may result if
the hybrid system is stopped
while driving. ( P.629)
B
C
D

2124-2. Driving procedures
1Pull the parking brake switch
to check that the parking
brake is set. ( P.224)
The parking brak e indicator will
come on.
2 Check that the shift lever is
set in P.
3 Firmly depress the brake
pedal.
and a message will be dis-
played on the multi-information dis-
play.
If it is not display ed, the hybrid sys-
tem cannot be started.
4 Press the power switch
shortly and firmly.
When operating the power switch,
one short, firm press is enough. It is
not necessary to press and hold the
switch.
If the “READY” indicator turns on,
the hybrid system will operate nor-
mally.
Continue depressing the brake
pedal until the “READY” indicator is
illuminated.
The hybrid system can be started
NOTICE
■To prevent 12-vo lt battery dis-
charge
Do not leave the power switch in
ACC or ON mode for long periods
of time without the hybrid system
on.
Power (ignition)
switch (vehicles with
smar t key system)
Performing the following
operations when carrying
the electronic key on your
person starts the hybrid
system or changes power
switch modes.
Starting the hybrid sys-
tem

2134-2. Driving procedures
4
Driving
from any power switch mode.
5Check that the “READY” indi-
cator is illuminated.
If the “READY” indicator changes
from a flashing light to a solid light
and the buzzer sounds, the hybrid
system is starting normally.
The vehicle will not move when the
“READY” indicator is off.
The vehicle can move when the
“READY” indicator i s on even if the
gasoline engine is stopped. (The
gasoline engine starts or stops
automatically in accordance with
the state of the vehicle.)
■If the hybrid system does not
start
●The immobilizer system may not
have been deactivated. ( P. 8 2 )
Contact your Toyota dealer.
●If a message related to start-up is
shown on the multi-information
display, read the message and fol-
low the instructions.
■When the ambient temperature
is low, such as during winter
driving conditions
When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is u ntil the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
■Sounds and vibrations specific
to a hybrid vehicle
 P. 7 4
■If the 12-volt b attery is dis-
charged
The hybrid system cannot be started
using the smart key system. Refer
to P.665 to restar t the hybrid sys-
tem.
■Electronic key battery depletion
 P.122
■Conditions affecting operation
 P.149
■Note for the entry function
 P.150
■Steering lock function
●After turning the power switch to
OFF and opening and closing the
doors, the steeri ng wheel will be
locked due to the steering lock
function. Operating the power
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push power switch
while turning the steering wheel in
either direction” will be displayed
on the multi-information display.
Check that the shift lever is set in
P. Press the power switch shortly
and firmly while turning the steer-
ing wheel left and right.
●To prevent the steering lock motor
from overheating , the motor may
be suspended if the hybrid system
is turned on and off repeatedly in
a short period of ti me. In this case,
refrain from operating the power
switch. After about 10 seconds,
the steering lo ck motor will
resume functioning.

2144-2. Driving procedures
■If there is a malfunction in the
smart key system
If “Smart Key Syst em Malfunction”
is displayed on the multi-information
display, the system may be malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P. 2 4 2
■If the hybrid system is malfunc-
tioning
 P. 8 0
■Electronic key battery
 P. 6 1 3
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change or the hybrid sys-
tem may not start.
●If attempting to re start the hybrid
system immediately after turning
the power switch to OFF, the
hybrid system ma y not start in
some cases. After turning the
power switch to OFF, please wait
a few seconds before restarting
the hybrid system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.664.
1 Stop the vehicle completely.
2 If the parking brake is in man-
ual mode, set the parking
brake. ( P.224)
WA R N I N G
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress t he accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in death o r serious injury.
■Caution while driving
If hybrid system failure occurs
while the vehicle is moving, do not
lock or open the doors until the
vehicle reaches a safe and com-
plete stop. Activation of the steer-
ing lock in this c ircumstance may
lead to an accident, resulting in
death or serious injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
■Symptoms indicating a mal-
function with the power
switch
If the power switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the hybrid sys-
tem

2154-2. Driving procedures
4
Driving
Check the parking brake indicator
is illuminated.
3Shift the shift position to P.
4 Press the power switch
shortly and firmly.
The hybrid system will stop, and the
meter display will be extinguished.
5Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
on the multi-information dis-
play.
■Automatic hybrid system shut
off feature
●The vehicle is equipped with a
feature that automatically shuts off
the hybrid system when the shift
lever is in P with the hybrid system
operating for an extended period.
●The hybrid system will automati-
cally shut off after approximately 1
hour if it has been left running
while the shift lever is in P.
●The timer for the automatic hybrid
system shut off feature will reset if
the brake pedal is depressed or if
the shift lever is in a position other
than P.
●After the vehicle is parked, if the
door is locked with the door lock
switch ( P.132) from the inside or
the mechanical key ( P.663) from
the outside, the automatic hybrid
system shut off fea ture will be dis-
abled. The timer for the automatic
hybrid system shu t off feature will
be re-enabled if the driver’s door
is opened.
WA R N I N G
■Stopping the hybrid system
in an emergency
●If you want to stop the hybrid
system in an emergency while
driving the vehicle, press and
hold the power s witch for more
than 2 seconds, or press it
briefly 3 times or more in suc-
cession. ( P.629)
However, do not touch the
power switch while driving
except in an emergency. Turn-
ing the hybrid s ystem off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.
●If the power switch is operated
while the vehicle is running, a
warning message will be shown
on the multi-information display
and a buzzer sounds.
●When restarting the hybrid sys-
tem after an emergency shut-
down, shift the shift lever to N
and press the power switch
shortly and firmly.
■When parking
Exhaust gases include harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.

2164-2. Driving procedures
Modes can be changed by
pressing the power switch with
the brake pedal released. (The
mode changes each time the
switch is pressed.)
1OFF
*
The emergency flashers can be
used.
2ACC
Some electrical components such
as the audio sys tem can be used.
“ACCESSORY” will be displayed
on the multi-information display.
3 ON
All electrical components can be
used.
“IGNITION ON” will be displayed on
the multi-information display.
*: If the shift lever is in a position
other than P when turning off the
hybrid system, the power switch
will be turned to A CC, not to OFF.
■Auto power off function
If the vehicle is left in ACC for more
than 20 minutes or ON (the hybrid
system is not operating) for more
than an hour with the shift lever in P,
the power switch will automatically
turn to OFF. However, this function
cannot entirely prevent the 12-volt
battery discharge. Do not leave the
vehicle with the power switch in
ACC or ON for long periods of time
when the hybrid system is not oper-
ating.
WA R N I N G
●Do not leave the vehicle with
the hybrid system operating for
a long time. If such a situation
cannot be avoided, park the
vehicle in an open space and
ensure that exhaust fumes do
not enter the vehicle interior.
●Do not leave the hybrid system
operating in an area with snow
build-up, or where it is snowing.
If snowbanks build up around
the vehicle while the hybrid sys-
tem is operating, exhaust gases
may collect and enter the vehi-
cle.
Changing power switch
modes
NOTICE
■To prevent 12-volt battery dis-
charge
●Do not leave the power switch
in ACC or ON for long periods of
time without the hybrid system
on.
●If “ACCESSORY” or “IGNITION
ON” is displayed on the multi-
information disp lay, the power
switch is not in OFF. Exit the
vehicle after turning the power
switch to OFF.

2174-2. Driving procedures
4
Driving
If the hybrid system is stopped
with the shift lever in a position
other than P, the power switch
will not be turned to OFF but
instead be turned to ACC. Per-
form the following procedure to
turn the switch to OFF:
1 Check that the parking brake
is set.
2 Shift the shift lever to P.
3 Check that “ACCESSORY” is
displayed on the multi-infor-
mation display and press the
power switch shortly and
firmly.
4 Check that “ACCESSORY”
or “IGNITION ON” on the
multi-information display is
off. Turns EV drive mode on/off
When EV drive mode is turned on,
the EV drive mode indicator will
come on. Pressing the switch when
in EV drive mode will return the
vehicle to normal driving (using the
gasoline engine and electric motor
[traction motor]).
When stopping the hybrid
system with the shift lever
in a position other than P
NOTICE
■To prevent 12-vo lt battery dis-
charge
Do not stop the hybrid system
when the shift lever is in a position
other than P. If the hybrid system
is stopped in another shift lever
position, the powe r switch will not
be turned to OFF but instead be
turned to ACC. If the vehicle is left
in ACC, 12-volt b attery discharge
may occur.
EV drive mode
In EV drive mode, electric
power is supplied by the
hybrid battery (traction bat-
tery), and only the electric
motor (traction motor) is
used to drive the vehicle.
This mode allows you to
drive in residential areas
early in the morning and
late at night, or in indoor
parking lots etc. without
concern for noises and gas
emissions.
However, when the vehicle
proximity notification sys-
tem is active, the vehicle
may produce sound.
Operating instructions

2184-2. Driving procedures
■Situations in which EV drive
mode cannot be turned on
It may not be po ssible to turn EV
drive mode on in t he following situa-
tions. If it cannot be turned on, a
buzzer will sound and a message
will be shown on the multi-informa-
tion display.
●The temperature of the hybrid sys-
tem is high.
The vehicle has been left in the
sun, driven on a hill, driven at high
speeds, etc.
●The temperature of the hybrid sys-
tem is low.
The vehicle has been left in tem-
peratures lower than about 32°F
(0°C) for a long period of time etc.
●The gasoline engine is warming
up.
●The hybrid battery (traction bat-
tery) is low.
The remaining batt ery level indi-
cated in the Energy monitor dis-
play is low. ( P. 1 1 3 )
●Vehicle speed is high.
●The accelerator pedal is
depressed firmly or the vehicle is
on a hill etc.
●The windshield defogger is in use.
Use the EV drive mode when it
becomes available.
■Switching to EV drive mode
when the gasoline engine is
cold
If the hybrid system is started while
the gasoline engine is cold, the gas-
oline engine will star t automatically
after a short peri od of time in order
to warm up.
In this case, you will become unable
to switch to EV drive mode. After the
hybrid system has started and the
“READY” indicator has illuminated,
press the EV drive mode switch
before the gasoline engine starts to
switch to EV drive mode.
■Automatic cancelation of EV
drive mode
When driving in EV drive mode, the
gasoline engine may automatically
restart in the follo wing situations.
When EV drive mode is canceled, a
buzzer will sound, the EV drive
mode indicator will flash and go off
and a message will be shown on the
multi-information display.
●The hybrid battery (traction bat-
tery) becomes low.
The remaining batt ery level indi-
cated in the Ener gy monitor dis-
play is low. ( P. 1 1 3 )
●Vehicle speed is high.
●The accelerator pedal is
depressed firmly or the vehicle is
on a hill etc.
Drive the vehicle for a while before
attempting to turn on the EV drive
mode again.
■Possible driving distance when
driving in EV drive mode
EV drive mode’s possible driving
distance ranges from a few hundred
meters to approximately 0.6 mile (1
km). However, depending on vehicle
conditions, there are situations
when EV drive mode cannot be
used.
(The distance tha t is possible
depends on the hybrid battery [trac-
tion battery] level a nd driving condi-
tions.)
■Fuel economy
The hybrid system is designed to
achieve the best possible fuel econ-
omy during normal driving (using
the gasoline engine and electric
motor [traction motor]). Driving in
EV drive mode more than neces-
sary may lower fuel economy.

2194-2. Driving procedures
4
Driving
*1: To improve fuel efficiency and reduce noise, shift the shift lever
to D for normal driving.
*2: By selecting shift ranges using S mode, you can control accelerat-
ing force and engine braking
force.
■When driving with dynamic
radar cruise control with full-
speed range activated
Even when perform ing the following
actions with the intent of enabling
engine braking, engine braking will
not activate because dynamic radar
cruise control with full-speed range
will not be canceled.
●While driving in S mode, down-
shifting to 5 or 4. ( P.221)
●When switching th e driving mode
to sport mode while driving in D
position. ( P.365)
WA R N I N G
■Caution while driving
When driving in EV drive mode,
pay special attention to the area
around the vehicle. Because
there is no engine noise, pedestri-
ans, people riding bicycles or
other people and vehicles in the
area may not be aware of the
vehicle starting off or approaching
them, so take ext ra care while
driving.
Hybrid transmission
Select the shift position
depending on your purpose
and situation.
Shift position purpose
and functions
Shift
positionObjective or function
PParking the vehicle/start- ing the hybrid system
RReversing
NNeutral
DNormal driving*1
SS mode driving*2

2204-2. Driving procedures
■Restraining sudden start (Drive-
Start Control)
 P. 1 9 0
While the power switch
is in ON and the brake pedal
depressed
*, shift the shift lever
while pushing the shift release
button on the shift knob.
Shift the shift lever while
pushing the shift release button
on the shift knob.
Shift the shift lever nor-
mally.
When shifting the shift lever
between P and D, make sure that
the vehicle is completely stopped
and the brake pe dal is depressed.
*: For the vehicle to be able to be
shifted from P, the brake pedal
must be depressed before the
shift release button is pushed. If
WA R N I N G
■When driving on slippery
road surfaces
Be careful of downshifting and
sudden acceleration, as this could
result in the vehicle skidding to
the side or spinning.
NOTICE
■Hybrid battery (traction bat-
tery) charge
If the shift lever is in N, the hybrid
battery (traction battery) will not
be charging, even when the
engine is running. Therefore, if
the vehicle is left with the shift
lever in N for a long period of
time, the hybrid battery (traction
battery) will discharge, and this
may result in the vehicle not being
able to start.
Shifting the shift lever